Guest reviews
-
All Reviews
-
Couples
-
Families
-
Business
-
Solo
Overall Rating
-
8.7 "Location is great."10.0 "100%
enjoyed the restaurants & bars nearby ." 10.0 "100%liked the proximity to shopping ." 9.5 "95%liked the proximity to sightseeing ." -
7.2 "Good service."7.6 "76% found the
staff to be very friendly ." 8.9 "89% said theconcierge service was amazing ." 10.0 "Lovely bar service , according to 100%." 7.5 "75% said therecreation staff was great ." -
7.1 "Good pool."
-
6.8 "Rooms are ok."5.9 "
Beds were acceptable for 59%." 5.9 "59% thought thebathroom was big enough ." 6.4 "64% thought thekitchenette was ok ." -
6.5 "Vibe was decent."
-
5.8 "Breakfast is mediocre."
-
4.4 "Not very clean."4.4 "56% said
rooms were dirty ." 4.0 "60% thoughtit was rather dirty ." 1.5 "85% said thebathroom was dirty ." -
4.3 "Internet is poor."3.8 "62% thought it was
overpriced ." 4.7 "53% said thewifi quality was bad ." -
3.3 "Value below average."3.8 "62% thought it was
overpriced ." 1.9 "Theprice was too high for 81%." 2.7 "73% said thebreakfast was too expensive ." -
2.6 "Disappointing wellness & sports facilities."2.8 "72%
didn't like the fitness area ."
Overall Rating
-
9.2 "Terrific location."10.0 "100%
liked the proximity to shopping ." -
7.3 "Good pool."
-
6.8 "Vibe was decent."
-
6.8 "Service is ok."5.5 "55% said the
reception staff was ok ." 6.0 "60% found theroom service acceptable ." 6.4 "Only 64% thought theservice was professional ." -
6.4 "Rooms are ok."6.1 "
Beds were acceptable for 61%." -
5.5 "Breakfast is mediocre."
-
4.4 "Not very clean."4.2 "58% said
rooms were dirty ." 4.2 "58% thoughtit was rather dirty ." -
4.2 "Internet is poor."4.7 "53% said the
wifi quality was bad ." 3.6 "64% thought it wasoverpriced ." -
3.4 "Value below average."3.6 "64% thought it was
overpriced ." -
3.1 "Disappointing wellness & sports facilities."3.2 "68%
didn't like the fitness area ."
Overall Rating
-
8.0 "Location is great."
-
7.1 "Good service."7.8 "78% found the
staff to be very friendly ." -
7.0 "Good vibe."
-
6.7 "Pool is mediocre."
-
6.5 "Rooms are ok."5.3 "
Beds were acceptable for 53%." 5.8 "58% thought thebathroom was big enough ." -
5.9 "Breakfast is mediocre."
-
5.8 "Average comfort."5.3 "
Beds were acceptable for 53%." 5.8 "58% thought thebathroom was big enough ." -
4.4 "Not very clean."4.5 "55% thought
it was rather dirty ." 4.1 "59% saidrooms were dirty ." -
4.4 "Internet is poor."
-
3.1 "Terrible value."
Overall Rating
-
8.7 "Location is great."
-
7.1 "Good service."7.6 "76% found the
staff to be very friendly ." -
5.6 "Rooms are ok."5.5 "
Beds were acceptable for 55%." -
5.6 "Average comfort."5.5 "
Beds were acceptable for 55%." -
4.1 "Not very clean."
-
3.3 "Value below average."
Overall Rating
-
8.6 "Location is great."
-
8.1 "Bar is amazing."
-
7.2 "Good pool."
-
7.0 "Good service."
-
6.9 "Rooms are ok."
-
6.1 "Vibe was decent."
-
5.1 "Average amenities."
-
3.7 "Internet is poor."3.3 "67% thought it was
overpriced ." -
3.1 "Terrible value."3.3 "67% thought it was
overpriced ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
10.0review from
The property was clean, staff was excellent and the price was unexpectedly great given the 5 star level service. You have to pay for internet.
-
8.0review from
Very loud and overcrowded pool on Saturdays.
-
5.1review from
Poor service from housekeeping Unaccomodating front desk and at Herringbone $500 stolen from
-
2.0review from
Great location Someone broke into my room in the middle of the night and security couldn't find the person and the hotel charged me $1500 for the damages. I am appalled at the experience of this hotel.
-
5.4review from
Staff was rude. Service was lacking
-
8.0review from
Cool ! L.A. from the TV ...Great !
-
7.6review from
Everything
-
7.4review from
I went to visit a friend in the hospital who was in critical condition. During a difficult time, it was the perfect respite from a full day & night @ the hospital. It was close enough to the hospital but felt very far away due to the comfort, amenities (agua spa), staff, & restaurant. In a nutshell, if I ever mosey back to LaLa Land, I will definitely stay @ the Mondrian for a more pleasurable trip. I hope I get to enjoy the hotel even more next time. Carlos, the manager in charge of the valet & bellman, is an incredible example of above & beyond customer service....I couldn't thank him enough for being so wonderful.
-
8.0review from
We liked everything! The location was important to us because we were attending an event at The House of Blues, which is directly across the street from the Mondrian. The valet staff was amazing and our room was beautiful! Everyone who worked at the hotel was so friendly to us as well. I would definitely stay there again. It was a pleasure!!!
-
7.2review from
the room bathrooms are not the standard they should be
-
8.0review from
Staff was friendly, good crowd, nice rooms, nice restaurants, nice pool, great bar. Expensive
-
10.0review from
The property was clean, staff was excellent and the price was unexpectedly great given the 5 star level service. You have to pay for internet.
-
8.0review from
Very loud and overcrowded pool on Saturdays.
-
8.0review from
Cool ! L.A. from the TV ...Great !
-
8.0review from
We liked everything! The location was important to us because we were attending an event at The House of Blues, which is directly across the street from the Mondrian. The valet staff was amazing and our room was beautiful! Everyone who worked at the hotel was so friendly to us as well. I would definitely stay there again. It was a pleasure!!!
-
8.0review from
Staff was friendly, good crowd, nice rooms, nice restaurants, nice pool, great bar. Expensive
-
7.6review from
Everything
-
7.4review from
I went to visit a friend in the hospital who was in critical condition. During a difficult time, it was the perfect respite from a full day & night @ the hospital. It was close enough to the hospital but felt very far away due to the comfort, amenities (agua spa), staff, & restaurant. In a nutshell, if I ever mosey back to LaLa Land, I will definitely stay @ the Mondrian for a more pleasurable trip. I hope I get to enjoy the hotel even more next time. Carlos, the manager in charge of the valet & bellman, is an incredible example of above & beyond customer service....I couldn't thank him enough for being so wonderful.
-
7.2review from
the room bathrooms are not the standard they should be
-
5.1review from
Poor service from housekeeping Unaccomodating front desk and at Herringbone $500 stolen from
-
2.0review from
Great location Someone broke into my room in the middle of the night and security couldn't find the person and the hotel charged me $1500 for the damages. I am appalled at the experience of this hotel.
-
5.4review from
Staff was rude. Service was lacking
