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Reviews
Overall
7.8 Good
Based on 2,513 reviews
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All Reviews 7.8
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Couples 7.8
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Families 7.7
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Business 7.7
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Solo 8.2
9.0
8.8
8.6
8.0
7.6
5.0
9.3
8.7
8.4
8.3
7.8
5.4
9.0
8.8
8.0
7.4
5.2
4.6
9.1
8.8
8.5
8.4
7.3
4.4
9.1
8.9
8.7
7.8
7.7
5.3
data provided by TrustYou
"Pleasant hotel grounds"
Top positive review
Top critical review
Excellent 9.1
I like the pool, privacy and staff. Room were basic but comfortable the location is a bit busy but they have created privacy with greenery but it is close to main streets so noisy, the walls are also thin so TV can be heard there are also lots of people hanging around the property from local businesses, I think there are cameras everywhere but the hotel could be more secure
Good 6.5
The room was clean. The bed was comfy. TV worked fine. The gentleman who checked us in moved his car so we could park in his spot. The gentleman who helped us check out was very friendly. Limited parking. When we checked into the room we were escorted to our room because "it was a bit creepy back there". We were in an outside room in an alley that had no light. When I asked if there was another room since I didn't feel safe I was told no. Once we got into the hotel room there was one towel. I went back to get more. The garden view was a palm tree that partially blocked the parking lot. One window did not lock and had no screen so I used a hanger to keep it closed. There were no dresser drawers to put things away in. I reported the outside light out again before we left, but I'm not sure it was actually done. No manager was ever on site to speak to.
Recent Reviews
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Excellent
9.1+I like the pool, privacy and staff. Room were basic but comfortable-the location is a bit busy but they have created privacy with greenery but it is close to main streets so noisy, the walls are also thin so TV can be heard there are also lots of people hanging around the property from local businesses, I think there are cameras everywhere but the hotel could be more secure
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Mediocre
2.0-The hotel cancelled our FIVE rooms on New Years Eve due to a clerical mistake. I called numerous times to fix the matter and was never able to speak with a manager. I was told many times that the manager would call me. I have yet to hear from him/her. This establishment ruined our NYE, and we will not be returning. If you choose to stay here be sure that you have a backup reservation else where.
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Mediocre
2.7-Close to the railroad tracks. Poor breakfast
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