Guest reviews of Candlewood Suites West Springfield
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.3 "World class service."9.3 "93% found the
staff to be very friendly ." 10.0 "100% said thereception staff was great ." -
8.8 "Generally very clean."8.8 "88% said
rooms were clean ." 8.3 "83% thoughtit was clean ." -
6.9 "Rooms are ok."5.5 "
Beds were acceptable for 55%." 6.0 "For only 60%, thebathroom was ok ." -
6.6 "Average comfort."5.5 "
Beds were acceptable for 55%." -
6.1 "Location is acceptable."
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5.3 "Average amenities."5.3 "53% thought the
building was acceptable ." -
5.0 "Sufficient wellness & sports facilities."
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4.6 "Pool is below average."
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3.9 "Breakfast is below average."
Overall Rating
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9.4 "World class service."9.4 "94% found the
staff to be very friendly ." -
6.4 "Rooms are ok."
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6.2 "Average comfort."
Overall Rating
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9.1 "World class service."8.9 "89% found the
staff to be very friendly ." -
8.5 "Generally very clean."
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7.2 "High value."
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6.6 "Rooms are ok."
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6.3 "Average comfort."
Recent reviews
- All reviews
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- Neutral
- Negative
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10.0review from
This guest did not leave comments about this hotel.
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5.0review from
The hotel must have booked several rooms for a construction company. The parking lot was full of large trucks and equipment with no place to park. Workers had no respect for the business traveler. The owners of the hotel had to no this!
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2.0review from
I was very upset that I booked a 1 bedroom suite for myself and 2 adult children and was given a 2 double bed room. I requested to be moved but the hotel could not move us. I had booked this room in January and the error caused my 25 year old son to leave and drive home. I will tell all my friends and contacts never use priceline.
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4.0review from
Maybe we were there at a bad time but some of the laundry equipment didn't work, the elevator stopped at one point and soe of the staff were dismissive.
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10.0review from
I stay at the Candlewoods Suites when I have Buisness in the area. The staff knows me when I come to register. They are very friendly and helpful. The rooms are spotless and the bed is very comfortable. I feel very safe here. I especially like the set up in the room. I can work at the desk and enjoy TV at the same time.
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10.0review from
I stay at the Candlewoods Suites when I have Buisness in the area. The staff knows me when I come to register. They are very friendly and helpful. The rooms are spotless and the bed is very comfortable. I feel very safe here. I especially like the set up in the room. I can work at the desk and enjoy TV at the same time.
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10.0review from
I have come to W. Springfield many times for events at the Eastern States Fair Grounds and this hotel is the finest in W. Spfld. Brand new with in house convience store, free laundry, gym, in room DVD player with complimentary library of 75+ DVDs, and even some popcorn to go along with the movie.'
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10.0review from
This guest did not leave comments about this hotel.
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10.0review from
I stay at the Candlewoods Suites when I have Buisness in the area. The staff knows me when I come to register. They are very friendly and helpful. The rooms are spotless and the bed is very comfortable. I feel very safe here. I especially like the set up in the room. I can work at the desk and enjoy TV at the same time.
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10.0review from
I stay at the Candlewoods Suites when I have Buisness in the area. The staff knows me when I come to register. They are very friendly and helpful. The rooms are spotless and the bed is very comfortable. I feel very safe here. I especially like the set up in the room. I can work at the desk and enjoy TV at the same time.
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10.0review from
I have come to W. Springfield many times for events at the Eastern States Fair Grounds and this hotel is the finest in W. Spfld. Brand new with in house convience store, free laundry, gym, in room DVD player with complimentary library of 75+ DVDs, and even some popcorn to go along with the movie.'
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5.0review from
The hotel must have booked several rooms for a construction company. The parking lot was full of large trucks and equipment with no place to park. Workers had no respect for the business traveler. The owners of the hotel had to no this!
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2.0review from
I was very upset that I booked a 1 bedroom suite for myself and 2 adult children and was given a 2 double bed room. I requested to be moved but the hotel could not move us. I had booked this room in January and the error caused my 25 year old son to leave and drive home. I will tell all my friends and contacts never use priceline.
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4.0review from
Maybe we were there at a bad time but some of the laundry equipment didn't work, the elevator stopped at one point and soe of the staff were dismissive.
