Overview

Comfort Inn & Suites

106 Capital Drive, West Springfield, MA 01089, United States
+1 413 736 5000

$101+

Overall guest ratings

7.8/10 Good
Based on 146 reviews

Review highlights

  • 9.8
  • 9.5
  • 6.3
  • 5.8

Good to know

  • Good accessibility by car
  • Great shopping

Nearby

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    About

    Get rested and ready for anything at the Comfort Inn and Suites hotel in West Springfield, MA near Springfield College. Our hotel located off Interstates 90 and 91 near Old New-Gate Prison and Copper Mine, Naismith Memorial Basketball Hall of Fame, Yankee Candle Store, MassMutual Center Arena and Convention Center and more. Guests enjoy free WiFi, free breakfast, free coffee, guest laundry facilities and copy and fax services. Relax in our spacious guest rooms, all of which feature refrigerators, microwaves, satellite TVs, coffee makers, hair dryers, irons and ironing boards. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.

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    Choice Hotels

    Amenities

    • Complimentary breakfast
    • Fitness center
    • Free Wi-Fi
    • Business center
    • Internet
    • Laundry service
    • Hot tub
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Facilities for Disabled Guests
    • Gift shop
    • Laundry facilities
    • Indoor pool
    • No smoking
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall Rating

    7.8 Good
    Based on 146 reviews
    • 9.8 "Terrific location."
      10.0 "Easily accessible by car, said 100%."
      10.0 "100% liked the proximity to shopping."
    • 9.5 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
    • 9.4 "Excellent value."
    • 8.8 "Pool is good."
    • 7.6 "Good breakfast."
    • 6.3 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
      6.2 "Beds were acceptable for 62%."
    • 5.8 "Sufficient wellness & sports facilities."
    • 5.5 "Average comfort."
      6.2 "Beds were acceptable for 62%."
      5.8 "For only 58%, the noise level was all right."
    • 2.4 "Horrible vibe."
      2.9 "71% criticized the unstylish hotel."
    • 2.0 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
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    Overall Rating

    7.5 Good
    Based on 26 reviews
    • 9.3 "World class service."
    • 7.7 "Good breakfast."
    • 6.7 "Rooms are ok."

    Overall Rating

    8.2 Excellent
    Based on 119 reviews
    • 9.8 "Terrific location."
    • 9.6 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 8.7 "Pool is good."
    • 8.0 "Breakfast is good."
    • 7.1 "Good cleanliness."
    • 6.2 "Rooms are ok."
      6.0 "Beds were acceptable for 60%."
      6.9 "Only 69% said rooms were clean enough."
    • 5.3 "Average comfort."
      6.0 "Beds were acceptable for 60%."
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    Good to know
    "Good accessibility by car"
    "Great shopping"
    data provided by TrustYou

    Recent Reviews

    Find reviews that mention
    second floor
    indoor hot tub
    loved the pool and the hot
    suite separate bedroom
    directions for restaurants
    separate bedroom and a living
    old year
    elevator to the second floor
    elevator to the second
    kitchen spacious
    good location off highway
    great breakfast offerings
    extra toilet paper
    beautiful and spotless
    undergoing some construction
    unsupervised children
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