My mom was next to the roof tiles/ parking lot. The mattress was sinking/ needs replacement. No cups were provided in the room. No luggage stand either.
3 stars
Hyatt Regency Westlake
880 South Westlake Boulevard, Westlake Village, CA 91361, United States
Westlake Village, CA
See location+1 805 557 1234Photos of Hyatt Regency Westlake
Overview
Minutes away from downtown Malibu and sunny beaches is the Hyatt Regency Westlake. The resort-style hotel offers a Mediterranean atmosphere that's relaxing and convenient for both business and leisure travelers.
On-site facilities for guests include those for relaxation, fitness and business. Guests can enjoy an outdoor heated pool, a patio with fire pits, a fitness center and a business center that's open 24 hours.
Each of the 263 rooms offer Wi Fi and Direct TV is available for in-room entertainment. Other in-room amenities include coffee makers, flat screen televisions and mini-fridges. Suites and rooms feature decks for unobstructed views of the garden, mountains or pool.
For dining, Harvest Kitchen and Bar offers farm-to-table cuisine featuring seasonal produce and meats. This restaurant caters to every dietary lifestyle including gluten-free and vegan, for breakfast, lunch, and dinner. A convenient grab and go station is available for a quick bite on the run.
Just a short trip from the hotel are plenty of attractions, restaurants, and shops. Guests may choose to spend a day in the sand at Malibu beaches and the town, explore coffee shops boutiques and museums or take a tour of Universal Studios. Golf courses are located just a short distance from the hotel, as well as parks for a stroll or a bike ride.
Latest deals for Hyatt Regency Westlake
Amenities at Hyatt Regency Westlake
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
Dining
- Grocery deliveries
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Microwave
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
Accessibility and suitability
- Hypoallergenic
- No smoking
- Lowered sink
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- Adapted bath
- Allergy-free room
- Toilet with grab rails
- Upper floors accessible by elevator
General
- Family rooms
- Hardwood or parquet floors
- Interconnected room(s) available
- Lockers
- Storage available
- Seating area
- Sofa
- Soundproof rooms
- Telephone
Pool and spa
- Heated pool
- Spa
- Hot tub
- Outdoor pool
- Sauna
Bathroom
- Hairdryer
- Private bathroom
- Raised toilet
- Toilet
- Toilet paper
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
- Swimming pool toys
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
Parking and transportation
- Parking
- EV charging station
- Valet parking
Outdoor
- Garden
- Terrace/Patio
- Balcony
Bedroom
- Alarm clock
- Sofa bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Things to do
- Eco tourism
- Golf
- Horse riding
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of Hyatt Regency Westlake
7.9
Good
975 verified ratings
Wonderful
477
Very good
161
Good
138
Okay
56
Fair
56
Mediocre
29
Poor
58
Summary of reviews
Guests say
Guests appreciated the great location, clean rooms, and helpful staff. However, there were complaints about noise levels, particularly from the club, as well as issues with bed comfort and unexpected charges. Overall, while many enjoyed their stay, some felt the value for price was lacking due to these concerns.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.8 out of 10
592 reviews
8.3 out of 10
153 reviews
10 out of 10
1 review
7.5 out of 10
11 reviews
All reviews
Housekeeping should be done daily. Water should be free. Mask wearing should be mandatory
Pros (+) They were not serving breakfast yet with covid
Pros (+) Newly renovated rooms are very nice. 70 inch TV is ridiculous!
Pros (+) Excellent staff, very helpful
Cons (-) Kind of expensive. I didn’t know that it cost $20 per day to leave your car with valet. I didn’t see any sign. Would have parked it myself a few feet over onto the other side of the lot had I realized.
Pros (+) Cleanliness is huge... Staff is great... and although I don’t consider it a resort hotel it is a very comfortable stay... Like everyone I’d love a lower rate, due to the fact that it is not a destination but a stay over without using a lot of the amenities...
Cons (-) Price as always....
Pros (+) Location
Cons (-) Rooms a little on the small side
Pros (+) quick check-in
Cons (-) far more expensive than it's worth and the gym is disgusting and a joke
Cons (-) I stayed the night before at the Wynn in 'Vegas then had meetings near the Westlake Village Hyatt. Although the room was clean, it was dated and I was given a room that seemed much more like a jail cell with a small window set into the wall that was 2 feet sunk into the wall. Bad Room!
Pros (+) location was great
Cons (-) room was not what I made reservations for. I made two reservations for me and a co-worker for 2 king rooms. 1 room was fine, the other room was an ADA room on the first floor with two queen beds that had not been cleaned. The shower still had residue so I asked to be moved to a different room. Second room was part of an adjoining room where the deadbolt did not work and it was still an ADA room an...
Read more
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options available at the hotel?
The hotel offers a farm-to-table restaurant, Harvest Kitchen and Bar, which serves seasonal produce and meats. They cater to every dietary lifestyle including gluten-free and vegan options for breakfast, lunch, and dinner. Additionally, there is a convenient grab and go station available for a quick bite on the run.
Are there any concerns about parking at the hotel?
Some guests have expressed disappointment about having to pay for parking, mentioning that there is no shortage of parking in the area. However, the hotel does offer parking and valet parking for guests' convenience.
What are the amenities available in the rooms?
The rooms offer Wi-Fi, DirecTV for in-room entertainment, coffee makers, flat-screen televisions, and mini-fridges. Suites and rooms feature decks for unobstructed views of the garden, mountains, or pool.
What can guests expect from the hotel's staff and customer service?
Guests can expect excellent staff and friendly service. However, some guests have mentioned that certain staff members were not very friendly, while others have praised the staff for being helpful and accommodating.
What are the nearby attractions and activities?
The hotel is located just a short trip away from Malibu beaches, Universal Studios, golf courses, parks, restaurants, and shops. Guests can also enjoy the spa at the nearby Four Seasons Hotel Westlake Village and the Malibu Golf Club.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the garden, mountains, or pool comes highly recommended.
Consider the Dog-Friendly Policy
If traveling with pets, take advantage of the hotel's dog-friendly policy, which was appreciated by several guests.
Explore Nearby Attractions
The hotel's proximity to downtown Malibu and beaches makes it an ideal base for exploring the area. Consider visiting the nearby Malibu Golf Club or indulging in a spa day at The Spa at Four Seasons Hotel Westlake Village.
Check for Special Dietary Menus
The Harvest Kitchen and Bar offers farm-to-table cuisine with options for various dietary lifestyles, including gluten-free and vegan. Guests appreciated the availability of special diet menus.
Be Mindful of Parking Fees
Some guests were surprised by the parking fees, so it's advisable to inquire about this beforehand to avoid any unexpected charges.
Take Advantage of On-Site Facilities
Guests enjoyed the on-site amenities, including the outdoor heated pool, fitness center, and business center. Consider utilizing these facilities during your stay.
Request Room Maintenance Promptly
A few guests encountered issues with room maintenance, such as non-functional mini-fridges and bathroom fixtures. Promptly report any such issues for a comfortable stay.
Consider Noise Levels
Some guests noted noise-related issues, such as the sound of external air outlets and noisy pool areas. If sensitive to noise, consider requesting a quieter room location.
Inquire About Daily Housekeeping
While some guests appreciated the daily housekeeping, others found the cleaning schedule to be less frequent than expected. It's advisable to inquire about the housekeeping frequency based on your preferences.
Check for Room Amenities
Some guests suggested checking the availability of amenities like real glasses, coffee cups, and toiletries in the room before settling in.
Location
880 South Westlake Boulevard, Westlake Village, CA 91361
What's nearby
- The Spa at Four Seasons Hotel Westlake Village1.2 mi
- Malibu Golf Club5 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hyatt Regency Westlake
Low season | November |
|---|---|
High season | June |
Average price (weeknight) | $282 |
Average price (weekend night) | $345 |
When to book a room at Hyatt Regency Westlake
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hyatt Regency Westlake
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See most recommended stays in Westlake VillageGood to know
Value for money | 7.6 |
|---|---|
Distance to city center | 1.3 mi |
Nearest Airport | Burbank Bob Hope |
Distance to airport | 26.8 mi |
Everything you need to know for your stay in Westlake Village
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