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location was great room was not what I made reservations for. I made two reservations for me and a co-worker for 2 king rooms. 1 room was fine, the other room was an ADA room on the first floor with two queen beds that had not been cleaned. The shower still had residue so I asked to be moved to a different room. Second room was part of an adjoining room where the deadbolt did not work and it was still an ADA room and the beds were on the floor.
Great location New fitness equipment Room not clean upon arrival (hair on pillows, bath floor and tub) Staff not friendly Thermostat didn't regulate room temp well
Staff was attentive!
Check in/check out was easy. We were greeted by staff on entering and leaving every time. The food and service at the restaurant and bar were good. The room was attractive, well-appointed and comfortable in typical Hyatt fashion. TV was high quality HD flat screen with digital access. Hotel had convenient access to/from the 101 freeway. The room overall was very clean, except under the desk, where little scraps of wire and dust balls indicated it had not been vacuumed in some time. Like a lot of older properties, plugs for iPads and phones were not convenient. Sockets on lamp bases would not accommodate chargers and there were no extra sockets around the desk (hence, my discovery of the detritus). Furnishings in the lobby area were sparse and austere. Clearly, you're not being invited to hang around the lobby and read.
I stayed the night before at the Wynn in 'Vegas then had meetings near the Westlake Village Hyatt. Although the room was clean, it was dated and I was given a room that seemed much more like a jail cell with a small window set into the wall that was 2 feet sunk into the wall. Bad Room!
Staff was very nice. No Fridge in room. Windows didn't open.
A jug of milk, ordered for my three young children was 22 dollars.
Price was,great for a safe and clean room. Had to pay $17 for parking when there are plenty of parking in near by malls. Room was no frills but clean and comfortable
Weekend rates were excellent and it is centrally located within a mile of dozens of restaurants, a movie theatre, malls, etc.. 15 minutes from the beach and 30 minutes from Hollywood. Great location if you are visiting someone in the West San Fernando Valley The lobby was under constructions so it was a little bit hectic with the limited operating space.
Friendly and helpful staff, room was very clean and comfortable they have removed the bath tubs, which was a bummer because I was really looking forward to a hot soak at the end of my day. Also, the overhead bathroom light automatically shuts off after a few minutes, so the room went mostly dark during my shower.
Why is there no pool at this facility?
Big room. Walking distance to shopping (Westfield Topanga). Noisy. The room is not well insulated from noise in the hall way and adjacent rooms. The mattress was too soft. The bed frame made noise and had to be fixed. No safe in the room for valuables. Internet costs extra. $17 for parking.
very good, clean room wake up call system not reliable
Due to an oversight from booking.com we ended up without a place to stay for the evening, we never tried kayak before and in less than a minute we secured a room, cheaper than the original booking. The hotel was clean room was spacious they had a shuttle in a three mile radius. Close to shops malls etc. Hated the lumpy pillows , gel pillows work so much better. Our heads weigh a lot so down pillows just get smashed down. Shower head was way too high and was low flow,
Bedding was terrible, paper thin
Hotel is maintained nicely, staff is supportive and friendly. Rooms are showing their age. No in room safe, no in-room technology plate, wireless access only,
Convenient location ( off the 101, as we were headed to Lompoc) and friendly staff. Overall ok hotel for what we needed. Somewhat run down and the rooms are very small! Only one queen bed in most rooms and we needed up having to get a third room ( we had planned to stay 2 adults and 2 kids in one room, which is not possible) But my request for another room was accommodated and the front desk girl gave me a matches rate for the room for the night, which was appreciated.
1.) The parking lot is a bit cramped. I drive a compact, and it was still difficult backing out without hitting a car on the other side of the aisle. 2.) The carpet cleaners were scheduled to come in during my stay, but I was not told about this at time of booking. And this was despite the fact that the carpets were fine! I should have been informed about the planned cleaning beforehand, because it was a part of what I was buying.
The location. It was clean. False advertising about "Free Wifi". It was only free for 24 hours for 2 devices and then you had to pay. Uncomfortable beds. Not a great experience with the staff. Called to get an early check in, was told it would be no problem by 2 different people. We still had to wait.
good location Heater very noisy stopper in tub didn't work well
The location which seemes very safe and quiet. Then top comforter sheet was rough. The carpet is very dirty. Towels where rough. There were 5 gnats in the sink when we arrived.
Good value for the money. Nice neighborhood near a supermarket, fast food, gas and several eating establishments. Free parking. Would have been nice to have a microwave in the room, but you can use the one in the hotel lobby if needed.
Location Dirty Floors. Housekeeping was great, but they need to change the carpets. Good value for the money.
the staff on some days was really nice & very accomodating but not on a regular basis I found a roll of toilet paper on the corner of my bed & also a soap rapper there was some concern in my mind if they replaced the sheets/towels or simply fixed them since they had a bit of a smell to them.
The hotel room was very clean. The staff were all helpful and courteous The price was great I would recommend this hotel to anyone. Hope to stay there again Thank you
The friendly staff from the front desk to the cleaning staff. N/A
Overall clean safe and friendly
no toilet paper on bathroom. no room service .
Very close to everything that we enjoy. No gym. You have to drive to another location.
Controlled parking Needs updated toilets, fan for bathroom. Receptionist was just ok. Italian restaurant attached to hotel was too expensive and not very good. It would be better if they were separate so I wouldn't have to associate the restaurant with the hotel.
The restaurant staff/food was excellent plus the breakfast voucher was quite generous. Although they did not have a fitness room, they had an exchange/agreement with nearby Gold's Gym that was complimentary - no charge within walking distance. This was a huge personnel plus. And, the pool was very nice, the rooms were private, quiet and very comfortable.
I asked for early check-in and they accommodated my request hotel could use an aesthetic update.
The rooms are small and it seemed like a very inexperienced person tried to update the room and bathroom. The walls were dirty in some places, and someone may have used the wrong type of paint to touch up the walls, which made it look like there were greasy marks in some places. I didn't feel safe there, for some reason. It's not very inviting. Also, when I was trying to check out in the morning, the lady was on a personal call and I had to wait for a couple minutes it seemed, before she decided to end the call to help me. I also would have appreciated more information from the nice people working the night before when I had checked in, like where the best place to park would have been for my room. Since they never told me anything about the layout, I just figured that I would find 1 main entrance, but that wasn't the case. We ended up parking in the back of the building, hauling our luggage up to the 3rd floor, just to find that our room was in the very front of the building.
There was a smell in the bathroom including the lobby
Easy to get in and out, great location. Balcony in room, could leave open. Breakfast that was offered for free was good. Ac worked great, but had door open for air. Would denfinitly stay there again. Very close to expressway, room facing it, a little loud with balcony door open, but fine closed. Smokers from below, had smoke coming into room with balcony door open.
Ocean view. Old shower heads. Uncomfortable furniture. Outdated music appliances. Unromantic decor and feel, kind've hospital-like.
location, service, room, view, proximity to great restaurants and the best/easiest wifi at any hotel we've stayed...
Loved the pool, hot tub, and hot breakfast! Bathroom didn't have a fan and the water from the sink took a long time to drain.
The breakfast buffet was awesome! The hostess was very friendly and pleasant. The pool was very nice as was the hot tub; I just wish the weather had been less windy and chilly. No real complaints but my husband had some travelers checks and they would not cash one which was upsetting; especially since we were staying there at the hotel for five days. The grocery store, Ralphs, took care of it for us.
We enjoyed the beautiful grounds The room service through the restaurant was poor. Or food took 1.5 hours, was cold, and the burger was undercooked
It was so delightfully quiet, convenient and comfortable. We would highly recommend staying there for any reason!!
The hotel itself is nice for the price, but management charge me two separate $50 holds, $139 for no reason and $150 for a smoking fee because the fire alarm was missing. I don't even smoke! I booked through HOTELS.com and they still charged me f$139 or the room upon arrival without my knowledge. What's going on here???
Amazing breakfast included! Staff very friendly. Clean and wuiet with a great location.
Price was reasonnable Room was clean Toilet flush was broken Breakfast until 9:30 only Quite noisy in the morning
Clean, quiet, well-appointed room. Fitness center, pool, mini putting green, oversized chess board, garden area, wifi, breakfast, drink tickets at Brendan's, all included for a great price! It's such a great value, especially with little ones. The exterior and room decor is a little dated, maybe a little worn.
The bed was comfortable Because we didn't book through the hotel the meager breakfast that others got for free cost us $10 each. After enough complaining they took that charge off. Other places offer free bottles of water - this place charged 2.50 if you drank one. The room smelled like cigarette smoke even though it said it was a no smoking room.
Tv sound was set so that we could not adjust volume and when air conditoner was running could not hear TV. Was told BT t the desk this c was done by cable company. That made no sense.
Great Value for the room ,located close to shopping Low water pressure, stale smell in rooms
Excellent value. Great amenities: gym, bar & grill, pool, WiFi & wired internet access. Water pressure was very low, making it difficult to shower. I understand conservation but I would prefer to make that a conscious decision rather than be forced by the plumbing.
Quiet, relatively comfortable rooms. Restaurant and room service very over priced
I like that the hotel has everything in it. Little gift shop, cafe, room service, etc, the other hotels in the area don't have any of these things. It's really a good size and rather comfortable room for the money. The 2 rooms I was in needed painting on the bathroom doors, the Door security feature in both rooms were worn out. Light bulbs in bathroom needed changing.
staff, room bath towels needed to be larger and I'm a small person!
The beds of the hotel were nice and the bathroom had a very nice tub and shower. Those were the only highlights on this stay. The wifi in our room did not work at all and they said it was because we were in a part of the hotel where the signal was weak. They told me to hook the ethernet cable to my laptop and even that didn't work. It took 3 calls down to the front desk to get someone to finally fix the ethernet cable. The first night we came in, there must have been an event or a load of people at the restaurant in the hotel because we could not find a parking space anywhere remotely close to the entrance of the hotel. By the next morning half those cars were gone so I knew they weren't guests. The walls of the hotel were also sort of thin and I could hear someone next door talking loudly on their phone. Overall it was not a pleasant experience and I would not stay here again or recommend it to anyone.
Convince Maid service spotty and never complete
Live music at the Arena, total comfort in my room, nice restaurant, good food, good wine!
The location is nice, close to shopping and coffee. Pool and hot tub area is nice and clean. Rooms were not very clean, old, tub stained, shower curtain moldy, fridge was off when arrived and once on it froze our drinks, hard to get in and out of with baby things.
GREAT PRICE, CLOSE TO VENUE.
We had to kick and scream to get a room that matched our reservation. They told us they had no more king bed rooms available. Then after raising a stink they magically found us a king room. There is also no material (magazines) in the room that describe the city or activities in the area.
It was very relaxing environment, also accept dogs.
Great ambience, $6mil upgrade really showed hotel's quality & efforts to be hotel of choice in Calabasas. $10 parking fee No breakfast (?) Guests on 2nd floor (I stayed on 1) can be heard walking around above (ruined the hotel experience).
Rooms, common areas, and facilities were very nice and modern looking. Outside (dirty / run down), the parking (old / run down), and hallways (old / run down).
All was fabulous at the Anza. Love the room. The bed was very comfortable. Henry and Zoe at the front desk were very professional, informed and personable. My only suggestions would be to have a few hooks in the bathroom to hang wet towels and maybe a mirror on the side wall in the bathroom. I wear contacts and it sometimes hard to see across the vanity.
The Anza was the only hotel in the area that was pet friendly so my choices were limited. Luckily! Very contrmporary design with hardwood floors in the rooms. I read comments about the shower design and how the floor gets wet. It does, but who cares? Threw down an extra towel and called it good. Very nice staff and easy check in. Mini-fridge in the room was also nice to keep wine cood. Very spacious rooms so the three of us sharing the room were plenty comfortable. Only downside I found was no room service. There are single brew coffee pots in the room but I would have loved to have been able to have a pot of fresh coffee each monring in the room. There is a restaurant in the hotel which DOES service breakfast and coffee as well.
restaurants and shopping nearby. Internet never worked and had to go outside for cell phone to work. really frustrating.
Very friendly staff & offered us late check out since we didn't check in until 2am. Very clean, nice location. Doesn't include breakfast
Pet friendly. Over priced
The beds were amazing!!! The bar was expensive and the staff was not attentive and appeared to only want to serve when it was convenient to them. For the money, I spent I would expect either a complementary continental breakfast or free parking. Neither was available.
The location was close to many things, food wasn't in shortage near the hotel! And there are many markets *Target, Ralphs were within 5 min drive. It was a quite, very good stay for the price On the second night, we learned that the freezers aren't exactly like the ones in a normal home so DON'T BUY ICE CREAM AND PUT IT IN THERE. Also there was a couple of surprise guests, 2 crickets that came in through a missed hole from the caulking. Its all good though, aside from that this location was EXTREMELY clean and welcoming
I particularly like the pillows. I don't know where the hotel industry gets them, but I'm on a search for my own bed!
Breakfast was beyond what was expected. The pool and outdoor space was very attractive. The layout of the hotel was very nice. Very clean and comfortable. Check-in staff was super. The style of the interior of the rooms was a bit outdated.
Breakfast was very nice. Rooms and infrastructure are in desperate need of updating. Horribly ugly patched up bathtub, Counter torn out of room replaced with closet, but in a very depressing way. It was sad to spend so much money on such bare minimum surroundings.
Lock on my door wouldn't work therefore I was unavle to get into my room 3 times until they were able to solve the issue. Communication and resolution was very poor.
Wonderful breakfast, close to freeway and shopping, friendly staff Bathroom needed updating
the breakfast was great! the beds werent comfortable and the room was a little outdated
Great staff, great hotel Staff, food and room
The staff was kind and helpful. The rooms were clean and spacious. The breakfast was outstanding! There are no elevators. We were fine but if you have any challenges with stairs request a first floor room.
Very, very clean rooms and super comfy beds & a delicious warm breakfast! We would definitely recommend this hotel.
The staff was professional and courteous. The price matched our expectations. It felt like a hotel on the decline. It felt like its peak was in 1992, and has since been in need of a large renovation.
Free breakfast; reasonable room rates
Handsome clean rooms with crisp fresh white sheets and a comfortable bed. Four of us stayed four nights comfortably in one room.
upgraded to the 'big' room with bathtub (with jets) in the room, it was nice, quieter than I would've expected being right next to the highway, but super easy to get around from, good breakfast. not much, our room was on the end, so easy access to the stairs, everything was great.
Can't beat the price. Great for those travellers that are just passing through and need a bed to crash for a night. The location is good too, right next to outlets and theater. The rooms are very basic. Clean, but not squeaky clean. My room had a funky odor, like someone forgot to flush. The biggest drawback, however, is that there's no free wifi. $5 for 24 hrs of slow wifi.
They have a security guard that patrols from 10PM to 6AM. Right next to the outlets in Camarillo! Lot's of "thuggish" looking individuals that tried "mad dogging' me at numerous times. Now I'm Latino and perhaps maybe they felt insecure about me, but get rid of that show of bravado. I realized that the low prices attracts people like that, next time I'll pay $20 more to get piece of mind. Pillows smelled like cigarette/marijuana.
The bathtub was large, The wifi worked great, and they give you a cookie upon check-in. The bed was really uncomfortable and squeaky. The walls were super thin and I heard everything. Parking was right outside of rooms so you heard people coming and going and car alarms. Tub was stained, sink didn't work properly and drain smelled like sulfur. I would skip this place and try La Quinta inn.
Was there for pleasure, that's what I got. Would have liked fluffier pillows.
The location was good. The fact that the Camarillo outlet stores were right next door was an added plus. The pillows on the bed were a bit flat. There was no jacuzzi.
For the price and location, great! Very clean. A bit noisy, due to the 101 FWY.
The price We found someone's dirty shirt under our bed
Great place to stay for a night and good value. The outside noises can filter into your room and no amenities on site. Some maintenance was done in my room without my knowledge leaving the carpet very wet and the A/C failed to work after the maintenance visit. Front desk staff member not too concerned about my informing him of the wet carpet and unannounced work in my room.
just a bed & shower
I had reserved 5 rooms each with 2 double beds. At checkin I was given 4 rooms each with a King bed & 1 room with 2 double beds. Each room was to accommodate a family of 4. Clearly, 4 people would not fit on 1 King bed. I was offered a rollaway in only 1 of the rooms with a King & told that there were no more rollaways available. Some members of my party could not stay at the hotel & went to stay with local relatives. Shame on Marriott for not honoring the reservations as made!!
Location and price. Starbucks in the lobby. The hotel overall felt old, tired and way overdue for a complete renovation.
The concierge office was good with instructions. Registration was friendly and helpful. When we first arrived and went to our room, they had not made the bed and the pillows were on the chair in the room. The room cleaning staff was not real up to the standard that Marriott offers other places. We found a wet towel on our side table one day, they never replaced the glasses once they were used. They either left them or just did not replace them even though they were gone or dirty. They did not remove used food on plates from the room - Had to place them in the hall for them to get taken. Left things as if they had not finished their job. It seems that the cleaning staff needs to be taught the proper things to do. DO NOT leave rooms unfinished! The concierge lounge was not what it has been at other stays in other areas. They ran out of food each evening. The selection was not at all what it has been other locations. The staff in this area were not very friendly.
The room was comfortable and adequate. It was pretty inexpensive going through an online source. Having said all the negative comments it is tons better than most hotel rooms I have been in. They did not give free wi fi. I tried to use my computer with a wire in the business room and it did not work. The lobby was so noisy that it was impossible to use the computer there even though in the lobby the wi-fi was "free". The parking was like a block away and you had to pay. They were short on amenities. I felt like they were nickel and diming me. The nice view they gave me was rather short on the nice. ,They did not give free wi fi. The parking was like a block away and you had to pay. They were short on amenities. I felt like they were nickel and diming me. The nice view they gave me was rather short on the nice.
We liked the comfortable beds and updated room. The hotel had everything we needed - although we didn't have the chance to try much out since we were staying there after a late wedding and left early morning. Valet was overpriced. For the price of the room self-park should at least be free. The room location (318) was level with the gravel top roof building below - unsightly and defeated the purpose of having a balcony.
Clean rooms, great staff. Easy access to the 101. Close to dining and shopping.
Staff were friendly and did a courtesy call when we got to our room, price was good and free breakfast was good We stayed for three nights, four days. Even though breakfast was good we only went one time, the area where the breakfast was served at was way to cramped to accommodate any more than 10 people.
quiet and clean place air conditioner have very bad noise
welcoming and professional staff, quiet room despite it being right next to a major street and the freeway, there's quite a bit of parking space, and there's a fridge and a microwave in the room. Very small bathrooms, the room are quite spartan, and a bit dark, the air conditioning is functional but noisy.
Good location for our needs in LA. Good value. Loud airconditioning unit inside room and all night music by the poolside.
Rooms were modern, up to date, and clean. Hot shower with good water pressure always a plus. Loved having a small patio to relax outside. Apparently there were hookers on the street corner .... But that's totally out of the hotel's control. Good thing is I never seen them and they were not in or at the hotel!
Was clean, nice continental breakfast, comfortable beds. The location was kinda sketchy for the price. You were a good hour at least from anything important.
The bed had a burn hole in it and was very much unclean.
Super clean Great stay. No issues
Bathroom floor was not clean
Great continental breakfast, friendly staff, good size room and bed, quiet location even though next to main street Parking was tight, when motel was full (as it was both nightrs we stayed) parking was very limited
convienient to freeway, good restaurants, clean rooms, quiet, comfortable bed
comfortable and modern rooms. good complementary breakfast
Overall everything was great, I use to live in the area & for last minute reservations for New Year's Eve night with a 3 month old the acommendations were perfect. We checked in about 5:30pm New Year's Eve, just walked right up to the desk. 2 young ladies were behind the counter & immediately let me know they would be right with me. One was Showing the other how to do something, when another employee walked in behind the desk & was told "oh you can help her" she was very rude when she helped me not even a hello, have a nice night you can tell she didn't want to be there.
Good space and food, clean.
Cleanliness of the room Room layout Brightness of the room A/C control was very accurate Kitchenette area Seating area and desk The bed was a little hard Couch was a little hard to sit on
Cleanliness, staff friendliness, overall good breakfast. Next night we stayed at a Hilton in Monterey and the rooms were small, terrible carpet, and too expensive Did not enjoy driving through parking lot to get to hotel. Should have easy access offa main road
The bed was very comfortable. Check in and check out were efficient and brief. The waffles and oatmeal were good. The breakfast was underwhelming. The hot food was gross and the bagels/breads were stale. The hot tub wasn't hot and there were no towels by the pool. I think I over paid for what we got. I think I'll try across the street next time.
Convenient to freeway, gas station, Walgreens, and casual restaurants. Breakfast was good, oatmeal, eggs, sausage, hot coffee, etc. every morning plus the "to-go" brown bag breakfasts are available for those in a hurry. The bed was super comfortable. Not as clean as other Hampton Inns I have stayed at and the front desk usually only had one person who was on the phone most of the time. The hotel faces the freeway, the traffic noise was very loud. There were no lights on in the parking lot the first night; it was really dark and creepy getting to my car! I was there for three days and there was the same little pile of what looked like paper bits and crumbs on the floor by the elevators the entire time. The hall carpets are very stained EVERYWHERE. The tops of the lights by the bed, picture frames, baseboards, top of the headboard, back edge of the desk were all dusty, there was mineral buildup all along the bottom of the shower door and it was obvious that vacuuming between the furniture was not done regularly. The entire hotel gave the impression that they are short staffed so cut corners on service and cleanliness.
This hotel is located just off the 101 but I didn't experience any traffic noise. It is right next to a Trader Joe's which comes in very handy. There are also other grocery stores and restaurants nearby. The hotel has complimentary breakfast with a number of selections. My room was very spacious with a full kitchen. The staff was very helpful with directions and other assistance. The hotel has a small business center with two computers and printers and free wifi. It is a short, beautiful drive over the Santa Monica mountains to Malibu.
We went to universal studios for 2 days and decided to stay at this hotel because of it's reviews. We were very satisfied, the air conditioner work well, they had a mini kitchen with dishes, pots & utensils and a full size refrigerator. They also have complimentary dinner with wine or beer, which ends at 7:30pm. They also have a restaurant at walking distance which we went to since we got there at 7:25pm. Their complimentary breakfast we were able to enjoy. We love this hotel, we will definitely book a room here next time we are in the area.
I have stayed at this Homewood Suites location many times and it is consistently one of the best run, friendliest hotels I know of. The front desk staff is great and the housekeeping staff is great. Rooms are always well kept and the beds are very comfortable. Full kitchen in your suite, free booze in the evenings and breakfast in the morning. What more could you want? Seriously, stay here - you will be glad you did.
Came to So. Ca for my Dad's 97th Birthday. My husband couldn't make the trip so I was staying alone for a week. I loved staying at the Homewood Suites. Parking is more than ample. Rooms are very quiet. Returned very night to a clean room. I felt very safe staying there and I love that there is a Trader Joe's are next door. I will stay at Homewood very time I return to So California.
We enjoyed our stay, rooms were updated, the mini kitchen was nice, outside area very well maintained, used the barbecue area very nice and relaxing, pool area too. Breakfast, dining area very comfortable, free breakfast, dinner with beer was awesome. Using the conference room and Internet was a big help. The fitness room was ok. Some Resturants near by, a Trader Joe's next door was sweet!! Definitely book this place again.
The rooms are small but cozy, clean and modern. The staff was very friendly and helpful. The breakfasts offered diverse choices and was well stocked. My wife loved the fact that we could walk to Trader Joes to do some of our quick meal shopping. Great stay!
This hotel was amazing! The service was friendly and helpful, the breakfast was great and they also have a complimantery dinner.
This hotel is a great selection of the area. It is just off the 101. It is a beautiful drive through the Santa Monica Mountains to get to Malibu. There is a Trader Joe's right next to it - very convenient if one wants to take food into the suite. There are also lots of other grocery stores and restaurants nearby. The staff is very friendly and helpful. I used the small business center that was equipped with PCs, printers and a fax machine. Full breakfast was very nice. Room was quite spacious.
This was a great hotel. The room was large, clean, and comfortable. The furnishings were comfortable. Linens were clean and of good quality. Free breakfast bar was excellant with omelets, waffles, fresh fruit, and more. We would definately stay there again!
We were there for an event at Pepperdine University. About 20 min. away but the breakfast. Spacious rooms