Pick-up location | Westminster |
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Car types | Compact SUV, Full-size, Full-size SUV, Intermediate, Intermediate SUV, Luxury, Luxury SUV, Minivan, Pickup truck, Premium, Premium SUV, Standard, Standard SUV |
Rental locations | 2 |
Airport locations | 0 |
Popular agencies | Turo, Getaround, Enterprise Rent-A-Car |
Intermediate | $40/day |
Standard | $50/day |
Full-size | $61/day |
Minivan | $63/day |
Full-size SUV | $58/day |
Premium | $55/day |
Luxury | $47/day |
Pickup truck | $57/day |
Premium SUV | $58/day |
Intermediate SUV | $45/day |
Standard SUV | $46/day |
Compact SUV | $51/day |
Luxury SUV | $60/day |
3 locations in Westminster
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Reviews
2.0 Poor
Apr 2021
Pros:
NothingCons:
Booked the car through Kayak, the Enterprise location didn’t actually have a car available (the website shouldn’t allow me to book through them). The enterprise did try to call immediately after I booked and left a voicemail telling me they didn’t actually have vehicles for the next morning, but I didn’t receive the voicemail. I spent $40 on an Uber to their location, only to be told by their agent they they didn’t have cars, and that they did call to tell me that the night prior. When asked why they didn’t try calling again in the morning, to perhaps save me a trip, they basically had no response. The customer service at the location was non-existent, there was no attempt to rectify or apologize for the inconvenience, the woman “helping” me never made eye contact with me, and repeatedly just kept saying, “we did call and leave you a message.” It was clear they had no interest or concept of customer service, so I had them cancel the reservation, I then booked direct through National Car Rental at the airport for the next day and had a great experience. I won’t book through Kayak again, had this been a business trip it could have caused serious issues. When I reserve a vehicle I need to be able to trust that it’s an actual reservation.2.0 Poor
Feb 2021
Pros:
The staff was rude and extremely unhelpful. We were promised a premium truck which was then revoked. Upon arrival the truck was available but only in 2 wheel drive. Being we were in Colorado I wanted a 4 wheel drive car. Upon arrival the associate said they had a 4 wheel minivan available so I opted for that. It turns out the van was only 2 wheel drive and the associate lied to us. It snowed that night and we barely made it to our rental condo. We also missed a day of skiing because of the weather and our inability to drive. We called enterprise to see if they could provide a 4 wheel car. We never received a call back.Cons:
Everything. After this experience I will never use kayak or enterprise again.10.0 Wonderful
Feb 2021
Pros:
Staff was friendly and helpful. Car was good quality. Rental process and drop off was easy.10.0 Wonderful
Jan 2021
Pros:
The staff was friendly and servicial2.0 Poor
Dec 2020
Cons:
Sneaky reservation away fro the airport - not what I wanted9.2 Wonderful
Nov 2020
Pros:
Very helpfull & personableCons:
It would be nice if on the weekends there was someone at the shop.One location in Westminster
One location in Westminster
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10.0 Wonderful
Dec 2019
Cons:
The checkout staff was excellent and friendly! Car was clean. A great rental. Thank you!8.4 Very good
Aug 2019
Cons:
Shorter lines at pickup and drop off.10.0 Wonderful
Mar 2017
Pros:
Rep was courteous. She was also fast. I was in and out in less tgan 15 mins.3 locations in Westminster
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2.0 Poor
Dec 2021
2.0 Poor
Dec 2021
2.0 Poor
Nov 2021
7.6 Good
Sep 2020
Pros:
We got an unexpected upgrade. Super nice!Cons:
The key drop-off box was broken, and we had to drive back the next day to return the key.2.0 Poor
Sep 2020
Pros:
NOTHINGCons:
I prepaid for my Hertz rental and got a call the morning of the reservation saying that they did not have a car for me. The Hertz employee was EXTREMELY rude on the phone. When I called Hertz, they told me I had to call a different number for the refund. I called that number and it connected me back to the exact same customer service menu. They ended up switching my reservation to a different location and i got ANOTHER call 15 minutes before I was supposed to pick up my car saying that there was no car for me! Long story short - I am still trying to get my money refunded and I never got a car from them. Worst car rental experience EVER2.8 Poor
Oct 2019
Pros:
I picked up the car filthyCons:
The Manager.One location in Westminster
One location in Westminster