Westminster Hotels

Location Nothing

Staff was very friendly. There were a lot of things for young children to do. Water parks seemed clean- no floating band aids or litter. Our room was located right next to the elevators and we could here every time someone got on or off the elevator- not good when you have two young children. We requested a crib and were told there would be one in the room but there was not. Also, why do you have employees keeping the doors open to the water parks? It is warm inside the water parks but very cool in the hallways. This causes the warm air to rush out and cool air to come in and hit you, especially if you are playing on the edges of the water park. As we have two young children, we were always at the edge, otherwise it would be to deep for them. The cool air rushing in and hitting their wet skin made them quite cold and we were not able to spend as much time in the water parks as we would have liked to.

Staff was professional and helpful. Only positive aspect of stay. Room was below average. Bathroom had loose, torn wallpaper, towel rack fell off. Heat did not regulate well. Either very hot or cold. Very noisy guests all night long. Will avoid Doubletree in future.

Didn't get much sleep due to loud music from a car in the parking lot.

I needed to be in Fitchburg at 8am so rather than get up early and make the 90 minute drive I decided to just find an inexpensive hotel for the prior night. And this was it. It was fine for what I needed: a clean comfortable warm bed in a convenient location that felt safe. The hotel was quiet and the service was fine. Near lots of food options. Room had a fridge which was convenient. And coffee. And there was breakfast in the morning which was also convenient. It's on RT 2 so there was some highway noise especially if your room faces that direction. Bathroom needs upgrades.

Trashy

It was cheap. There were holes in the bathroom wall, the ceiling in above the shower was collapsing, and the whole place was moldy.

Absolutely nothing! This was the worst experience ever! The first room that they put us in, the bathroom was very dirty and there were needles with use toilet paper above the sink.

It was close to where I had to work The toilet was smashed the walls were smashed the doors were smashed there was holes in the wall. Kind of gross

Honestly worst hotel I have ever stayed at. My bed was broken, the toilet was clogged when we arrived, the water to shower was freezing, and the area the hotel is placed did not make me feel comfortable at all. I would not recommend this hotel because it looks nothing like the pictures. Also the staff told us when we arrived that you may have to turn on the refrigerator, it almost felt like they did not know we were coming at all.