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The staff in the reception was very good, especially K.Niedzella and N. Kretschmer were very helpful. The house keeping service was not that good. They did not care attention whether you have enough shampoo or clean towels.
nice position for the centre of town. Nice to have a room overlooking the harbour.Parking bays were nice and wide. the breakfast was very expensive and you self served on a teaplate! It was open until 10.00 am but we arrived once at 9.30 and not everything was available.
I checked in to the room overlooking the port. The views were great. The room was extremely clean and well furnished. The staff was very helpful. Nothing.
View on the harbour and quietness at the hotel. Garden and terrace are beautiful. Breakfast fee of 20 euro pp on top of room price of 120 € is too expensive and not worth the extra 40 € - The total price of 160 € is too expensive - An acceptable price would be 120 € including breakfast. The bed for 2 persons was rather small - a kingsize bed would be more appropriate.
Choice of dishes at breakfast was good. My party of 4 were booked into the hotel for 5 days in 2 double bedrooms. On the 2nd day I decided to pay the bill early as I was unsure whether my credit card would be accepted. In the event everything was OK. It was then that I noticed from the bill receipt that we were booked in for only 4 days! I queried the matter with the manager but he could speak no English.
it is a quality hotel which is operated by (it seems to be) a family. Friendly staff, good service and well meaintained accomodation
Friendly, accomodating staff. Cenral location.
It was clean and the staff was friendly.
Quiet, clean hotel with friendly & helpful staff. Little to no English.
The location and spa facilities. Room are not enough clean. Bath and toilet equipment are old and do not work properly. My girlfrend asked to change mattress, because it was not possible to sleep on it (very old). Nobody changed it. Furniture and curtains seem to be uncleaned for long time.
Food & Beer in the restaurant was excellent. Staff on reception were very helpful especially as I could not speak German.Staff in the restaurant were excellent as well. Overall the service from the staff was brilliant.
Decent restaurant, confortable room, very quiet if required Staff service is appalling, breakfast should have hot food too, location not near anything
Very nice, helpful staff, lovely room and very good breakfast Undercover storage space for bicycles was diffricult.I would havepreferred someone on site to contact for help if necessary, not just a phone number
After a late arrival I had a very good nights sleep and an excellent breakfast with homemade marmalade, free range eggs and freshly baked bread rolls. The hotel was within walking distance of the town center and had all facilities including W-LAN - can highly recommend. Will definitely book this hotel when I am in Wilhelmshaven again. Thank you.
Very helpful staff considering our arrival was after midnight. Rooms small but we only needed to sleep and have breakfast, this was great and free coffee for the road. The bells in a local church ring on the hour even after midnight, but they did not keep me awake,
Convenience to the city centre.Helpfullness of the staff towards foreigners that did not speak their language.
Very friendly, good breakfast Unmanned reception
Friendly reception. All reception personnel spoke good English. I prefer to have a tea/coffee making facility in my room, but understand that this service is not normal for most hotels I`ve stayed at in mainland Europe.
Good car parking and lift.
The friendly and helpful approach. The kitchen / food was more than excellent!!! Bathroom a little bid outdated!
Comfortable room and pleasant staff $15.31 a day for Internet is high.
It doesn't look like an hotel from the outside. But once inside, rooms are really large and clean. We had free wifi and breakfast was good. People working there were very nice, they let us use their microwave and laundry for free. They speak english but they need to improve a bit :)
very nive staff, very large and comfort room,very quite,clean with excellent breakfast.
The staff was very friendly, polite and helpfull. Breakfast was great and the room very clean and quiet.
I liked the way the room was cleaned and the friendliness of the personnel.
Friendly staff, relaxed. We forgot an USB disk on our departure, the staff called us on my mobile about this, early enough so we manged to get back and pick the unit up. Also: the breakfast was great. The hotel is a converted clinic, and a bit difficult to find for someone looking for a hotel. The reception area, to the extent that it existed, was tricky to locate. Also the rooms are very "hospital" - looking, with beds that perhaps is not the most suitable in the world for honeymooners. Still: as relaxed, friendly, practical accommodation Ü-turn is a very practical place.
Easy to find in a quite part of Wilhelmshaven. The single room is somewhat basic but has all you need. Very friendly staff/ Good breakfast.
Price, confort, size of the room, free parking, courteous staff that spoke spanish (we don't speak german). Really far away from the harbour, not well recognizable from the street because it's included in a multi-purpose building (offices, clinic and hotel). Reception on the third floor and rooms on the first but with a lift to help with the luggage.
Very friendly and helpful staff, very good value for money. Highly recommended.
Friendlyness of Staff and Guests Nothing
The Internet was free and unlimited There were no bedding or towels supplied initially and when we requested bedding they supplied old bedding but no mention was made that this would be an extra charge. When we checked out an additional fee of eur5.00 Per day was charged for the bedding. The kitchen floor was disgustingly dirty and your feet stuck to it - this was not cleaned during our whole stay. The breakfast was a very poor selection.
friendly (but slowly) staff, breakfast good value for the small money The central location is not that central, you have to walk a distance of 200 house numbers from Central Station ...