Holiday Inn Express & Suites Wilmington West - Medical Park By IHG

You can expect a hot and fresh breakfast each morning, with a different variety of hot items. It's a great way to start your busy day.

Yes, the beds are comfy, providing a great night's sleep for guests.

Yes, the staff is warm, welcoming, and always smiling. They are known for being pleasant and helpful.

The hotel is very clean, with modern, comfortable, and well-maintained rooms. The staff ensures that the hotel is super clean, providing a pleasant stay for guests.

Yes, the hotel offers free parking for guests, providing convenience and ease of access during your stay.

Some guests reported noise disturbances from people walking and running water on the second floor. Choosing a room on a higher floor might help mitigate this issue.

A guest reported strong chemical odors and burns from the indoor pool, suggesting a need for improved ventilation and chemical control. Consider checking the pool area before use, especially for children.

Some guests received a different room configuration than reserved. It's advisable to double-check the room type upon check-in to ensure it matches the reservation.

Several guests mentioned not receiving information about breakfast hours and the location of facilities upon check-in. It's recommended to ask for these details at check-in to avoid any inconvenience.

Guests expressed disappointment over not being granted late check-out, even in extenuating circumstances. It's advisable to confirm the availability of late check-out in advance, especially for guests with late flights.

Some guests found that extra towels were not readily available. Requesting additional towels in advance might help ensure a comfortable stay.

Numerous guests highlighted noise disturbances, including loud walking, doors slamming, and staff conversations. Guests sensitive to noise may want to consider this feedback when choosing a room.

Several guests reported issues with room cleanliness, such as coffee stains on the bed and floors feeling sticky. It may be beneficial for the hotel to enhance its housekeeping standards.

Guests mentioned concerns about the cleanliness of the pool and the presence of debris outside rooms. The hotel may benefit from improving pool maintenance and ensuring a tidy outdoor environment.

Some guests experienced unpleasant room odors and sticky floors. It might be helpful to check the room for any odors or cleanliness issues upon arrival.