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Quiet, spacious, relaxing, traditional, unpretentious, central location in a lovely town, natural charm of staff. Very 'Suffolk'. We didn't think the modernistic logo outside the hotel was appropriate (we saw more in similar style around the town). Good, traditional typography giving hotel name would be more in keeping with the building and the location.
Warm welcome and friendly atmosphere. Comfortable room and good full english breakfast. Value for money.
Pleasant spacious room Situated on rather a noisy corner at closing time on a Saturday!
The Staff were freindly and in town centre N/A
large double bed and a good breakfast Windows rattled and layout of bathroom could have been much better
friendly staff poor quality shower
breakfast staff were good staircases were difficult to manage for senior citizens found the arrivals desk staff were not very friendly
Size of the Bedroom (No 14) Lack of a shower in the bathroom and the steepness of the stairs.
My niece stayed there and liked it N/A
Friendly staff good atmosphere