Most visitors from Abuja need to provide a negative COVID-19 test result and/or quarantine to enter Washington. Citizens and lawful permanent residents of the United States, certain family members, and other individuals who meet specified exceptions, will be allowed to enter the United States.
Please find list of entry suspension for certain countries based on the last proclamation.
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Visitors from Abuja are not required to quarantine after entering Washington.
Visitors from Abuja must present a negative RT-PCR (NAAT) or Antigen (quick-test) test taken 72 hours before departing to Washington.
Current regulations for vaccinated travelers to Washington: most visitors from Abuja may enter Washington but may still need to provide proof of negative COVID test.
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Cons: Food service was very slow. Flight from Dubai Seattle did not provide PPE
Pros: Good food and excellent service
Cons: Noisy plane made the entertainment inaudible
Cons: Best airline!
Pros: Good food. Professional crew. and overall good experience for a 15.5 hour flight.
Cons: Again, If you allow people to choose tickets online and they pick the front row, at least don't put them in the back row. That is the opposite of what they requested. After a.long flight and the limited recline, I am very sore in my back. Probably the most uncomfortable flight to date in my travels.
Pros: I am so glad to choose you guys thank you for everything
Pros: The crew good except one man i guess from India
Cons: The food was not good at all
Pros: Food was phenomenal. Unbelievably good.
Cons: Paid EXTRA for "Twin Seats". The bar in between seats didnt move. VERY uncomfortable for a 14 hour flight. People on that plane were like ANIMALS. Standing on the toilet seats, water all over the floor of the bathroom, out of toilet paper at 7 hours in. Disgusting. Never again.
Pros: Great crew. More room for seat would be better
Cons: All seats should look like the first class seats. I’m a little person and still was cramped. Can’t sit in same position for that long.
Pros: Live sport TV, on board wifi
Cons: More livesport TVs and browsing data.
Pros: Very professional and helpful crew. Great entertainment.
Cons: Seats in economy a little cramped. Better to fly their A-380 double decker as more space.
Pros: Good flight and crew but.......
Cons: .........they left my suitcase in Seattle and it didn’t get on the flight to Dubai AND they didn’t want to give me a voucher for accommodation in Dubai despite a 15hr. wait for trip to South Africa. For two hours I pursued different officials in Dubai until they organized a voucher for overnight acc
Cons: The Crew could be more friendly
Pros: Great crew, especially Emma from the US and Amanda from Canada.
Pros: The flight was on time and the crew was nice.
Cons: The entertainment options and food were outdated and very much unpleasant. Probably the ground staff was careless, thus, they just broke my one baggage in that transit.
Pros: The crew was excellent and the food is very good. The portions were good and the drink selection is excellent.
Cons: The seating room is poor for someone who is 6'2" tall. My wife had issues with her ankles swelling. When we tried to get a cold compress to put on them we never received it. We also asked for some fruit instead of the pizza snack and didn't receive it either. I know you don't have much control over passengers, but we had a two year old child in our seating area and it screamed and cried virtually the entire 14 hour flight. Very annoying.
Pros: Comfortable seats, good entertainment and nice crew. The flight was good so I could sleep from time to time.
Cons: The flight was supposed to have one stop in Dubai. But the return route was changed so we had 2 stops, one in Dubai and another one in New York with long hours until the next connection. I arrived in Seattle a day later which made me lose a working day.
Pros: Well, the best thing was my free upgrade from Business into First ....which is perfect for the 14+ hours from Dubai to Seattle..... :)
Cons: I prefer the A380 to the 777-300 due to the availability of the bar/lounge area, and also the shower.
Pros: I love the meal
Cons: Some crew member is bad customer service they're not pay attention on you.
Pros: The crew & the ground personnel! Very polite, helpful & efficient!
Cons: I loved flying by Emirate! But not anymore! Too conjested!! You keep raising the fares but continue taking away the few perks that used to set you aside from other airlines! The food was less than ordinary! Sadly, you have taken away the open buffet between meals. This buffet of fresh fruit, chocolates & healthy bars were welcome & much appreciated! The little pouch with few essential things for travellers was very useful......you've taken take away too! Qatar, Turkish or Itthehad Airlines are beckoning me!
Cons: My one problem, which is not Emirates' problem, is the lady that sat behind me on my way to Dubai in October was unhappy if I reclined my seat at all. I didn't want to cause a problem, so I left it upright - later on, when I walked to the back, I saw her sleeping w/her seat reclined! That really was my only complaint, and like I say, that really has nothing to do w/Emirates.
Pros: entertainment part made time fly from Dubai to Seattle and staff too were awesome.
Cons: 15-hour flight not happy thing to be mid-air.
Cons: No room to stretch feet out, couldn't straighten legs out. I walked as much as I could, but my ankles and legs were swollen for three days after flight.
Pros: The food, crew and comfort were as good as can be on a 14 hour flight.
Pros: Hard working, friendly, and effective team. Your customer care is matchless!
Cons: I only have one objection. The crew lost control of restroom cleanliness toward the end of the flight. I know this is a challenge on a long flight, but your crews normally do better.
Pros: Sorry...pushed a button the it disappeared. Will try again... As always, returning home from an international two week trip is always thrilling but exhausting. The hours of travel seem slow. My half table of Advil PM worked wonders though. Gracious service, always willing to help myself and those seated around me. Clean bathroom facilities. Overall, I'm thrilled to be home safely.
Cons: I picked slimly through my food. Nothing seemed too appetizing. The entertainment options were a bit difficult to navigate. Choices were a bit limited as well for a long flight.
Cons: The crew were so friendly
Pros: We liked the excellent crew. They were very curtious and made sure every small request was fullfilled. We met couple of friends on the same flight. And so kids had excellent time during the 14 hour journey. The crew were very sweet to all the kids. Very patient and fullied there numerous requests.
Pros: The whole experience from boarding at DXB to landing at SEA was excellent. Crew was very friendly and patient and food was great.
Cons: Despite booking wheelchair assistance throughout, my parents did not get that benefit.
Pros: their hospitality
Cons: The food
Pros: On time departure
Cons: No food at all, the same flight in the other direction had food.
Pros: The flight crew is great, the plane is modern and the in-flight entertainment is awesome
Cons: Food quantities could be more. In such long haul flights, individuals line myself who do not sleep in focus tend to get hungrier. Boarding at Dubai has become a mess ever since Trump instituted a restriction on carry-on electronic devices for flights to the US originating from certain middle eastern counties.
Pros: Flight staff was responsive and courteous.
Cons: Seats are hard. Had to sit on pillow and blanket to soften. Entertainment screen did not work properly (would not follow finger movement - seat 45A. I did not tell staff.
Pros: from start to finish Emirates has always got the best service for economy class, been flying EK from DXB BOM and SEA DXB BOM for last 10 years with complete satisfaction
Cons: no complains
Pros: enough leg room
Cons: the touch screen system was poor, limited movie choices, food taste, poor crew members etc
Pros: Great service
Pros: Good entertainment
Cons: Seat was broken, the crew was unresponsive to calls, food was expired/bad. Seating was terribly uncomfortable because it was broken. I couldn't recline and the crew didn't really help. I love Emirates and I always fly Emirates. So this was an exception and very disappointing.
Pros: Entertainment selection and legroom were good Entertainment selection included recent movies in various languages and premium TV shows.
Cons: Legroom in economy was good; however, seat width wasn't. You rub elbows with your neighbors while eating. Asian vegetarian meals were nauseatingly spicy - not the "hot" spicy type, but the cinnamon/cardamom overuse type. Most crew members gave a cold shoulder to passengers.
Cons: The in-flight crew was rude and aggressive. Also there was no communication or announcement regarding the delayed flight. Food was substandard. We've had much better experience with emirates in the past. Next time perhaps we will opt for another airline .
Cons: the vegeterian option was missing in lbreakfast and lunch
Pros: Its a 14 hour flight and there were some seats open so we were allowed to feel free and use them just so we can sleep better if we wanted to....
Pros: The cabin crew was helpful with stashing my carry-on bag given how full the overhead bins were. Courteous crew and good meal options.
Cons: Non-functioning overhead light from DBX to SEA.
Pros: PLenty of room (for tourist class), great entertainment system.
Cons: The crew did not pass through the cabin frequently enough to collect trash. As a result, a lot of trash built up in the seats and aisles during the 16 hour flight.
Pros: Best long haul flight I have ever been on in economy. The flight was great, the only draw back was our seats were in the middle of the middle but for a last minute reservation we were happy to be sitting together. The leg room was good. The crew was phenomenal. The food delicious!! The toilets were clean throughout 14+hour flight.
Pros: Crew and service were great. Food was very good.
Cons: Seats in economy are tight. Headphone jack is two pronged and no adapter so you are forced to use their cheesy headphones. Bring your own adapter.
Pros: There was sufficient legroom at the seat. Amenities were provided to remain "fresh". Not computer literate, the entertainment was more than adequate.
Cons: I told the flight attendant while boarding that it was not appropriate to have very little children on a flight of this length. Much to my chagrin, an Indian woman had two howling urchins one row in front of me. These howling urchins proceeded to scream their lungs out for 11 of the 13 hours of the flight!! One of the babies was so small, it looked like she had just pushed the critter out earlier that day!! Had they told the Indian woman to drive or swim to Dubai, the ratings would've have been excellent. I did not pay good money to have to sit in a NURSERY!!!!!
Pros: Flight attendants very very helpful in fixing some kind of mechanical error with my overhead light. When it was stuck on and the remote didn't work, they figured out they could reboot the system and turn it off. I'm glad I had my own headlamp so I could read during the flight, but overhead permanently off was much better than permanently on! I'm very grateful for their persistence in finding a solution. The agents at the Seattle location were very helpful assisting with our baggage problem, caused by Emirates gate agents in Dubai
Cons: The worst part of this trip was the surprise demand at the gate in Dubai that we check our duty-free liquor in a bag at the gate. There was no warning, no packaging to help protect our purchase, and no recourse We arrived in Seattle to find a liqour soaked bag. The liquor, of course, was a special gift and something we cannot simply repurchase. Very disappointing experience, especially after hearing good reviews of Emirate Air's generally good baggage handling and policies. The agents in Seattle helped remedy this, but it is a big hassle nonetheless as we arrive home to be dealing with damaged personal electronics and finding receipts all while jetlagged and getting back to work. my overhead light broke on the flight! but the flight attendants were very helpful and found a way to turn it off so I could sleep.
Pros: The crew were courteous on the return flight, accommodating . They took too long to retrieve trash after food and drink services. The chairs recline too far back limiting the leg room, moreso knee room of the parties sitting behind the reclined chairs
Cons: See above
Cons: Tv and food
Cons: Person being me wouldn’t allow me To recline my chair and flight attendant didn’t do anyThing about it.
Cons: Amazing how little legroom you can get away with, on a 13+ hour flight. You should be so ashamed!!!
Pros: Everything was great.
Pros: Some crew was attentive, others were not. Piloting was good
Cons: Upgraded seats in the planes, especially business class, seats did not work properly or recline all the way, very uncomfortable. Food was mediocre at best, movie library needs updating. I'm also not sure why an older model of this aircraft is used on such a long haul flight.
Pros: Crew was below average,seats was horrible
Cons: The plane needs to be upgraded immidiately,and crew needs to get a bit education in order to take and immidiate action to any situation during the flight
Cons: This was the worst airline I have flown with. I booked my tickets last minute, it was for me and my 4 month old son. I had 3 suitcases a stroller and 2 carryons. I had paid for the suitcases, but because I was traveling alone I went there with my husband and he politely asked if they could please take the carryons on the plane because she can’t carry everything by herself. The manager came out and said that we have to pay. I said I already paid extra for my suitcases please help us because my wife is carrying our son, the diaper bag and 2 carryons. He was rude stating that we have to pay each carryon. We didn’t have the extra money and my wife took everything with her. If that’s how Turkish Airline treats their customers, they shouldn’t be operating. It was the last time I use this airline. No dignity or humanity, it’s all only about the money. And when I took the stroller with my son. They made me package the stroller by myself looking that I had my son on me crying and when I asked for help they said that they can’t help me... unbelievable... they see me with 2 carryons a stroller and a baby and they can’t help me.
Pros: Perfect. 10/10
Pros: Good movie selection. Good (airline) food.
Cons: Not much legroom.
Cons: Boarding was late and the line was unruly. Paths for boarding were marked but once a crowd forms it's impossible to see.
Pros: I had empty seats next to me
Cons: The guy that checked me in was very rude and wasn’t smiling at all and then he showed my passport picture to his colleague and they both started laughing. I was trying to use the restroom on the plane but there was a person in there for a long time; I waited outside patiently and then when I got in I brushed my teeth and used the toilet. It didn’t take me that long but the flight attendant knocked hard on the door but she didn’t do that for me with the other guy. I didn’t feel welcomed at all from the crew honestly.
Pros: Food on flight was good, captain was good pilot
Cons: Flight from NY to Thessaloniki had a medical emergency. Plane was diverted to Manchester Airport in England to help patient on flight. This caused over 3.5 hour late arrival into Istanbul. This caused me to miss onnnection flight. There was very poor information or guidance by staff once we arrived into airport. I had to walk long long distances from the gate without assistance. I had requested wheelchair assistance considering I just had spinal cord surgery and In need of assistance. I was forced to stay over night in Istanbul and waited over 12 hours next day in airport for next available flight to Thessaloniki. I missed my brothers wedding night and could not be his best man for wedding from ordeal which was not fair! I also payed a premium price close to 1000k USA dollars for flight I could of booked many tickets with such a long layover and extra expenses buying a visa and food for half the fare I payed. This was not fair especially when a plane is diverted for medical emergency! To top it all off being a medical doctor I loaned and assisted staff with passenger and offered my consultation. services to emergency medical physician whom was called by crew for help and finally which reccomended to divert flight to Manchester to assist the passenger In crisis! Your welcome Turkish Airlbes Kindly Dr Tamir Kharouba MD
Pros: The flying smooth, staff pleasant
Cons: No charging points, chairs not reclining, plane too small, toilets to far back. Didn't like the plane at all.
Pros: Great service, incredible food. To give it a quick one: we ate the fish. ON AN AIRPLANE. I never eat the fish on a plane, but the chefs were great. Everything we ate was exceptional. Oh, beyond the food? The seats are great and the lie-flat worked perfectly. The entertainment system was great as well, and the live TV allowed me to catch the NBA playoffs while in the air. All-in-all, I couldn't recommend this flight more.
Cons: Flights were delayed for 24 hours!!!! Do not take this airlines. Inside the airport they can't even speak English. They are rude and raciest. No wheelchair were provided for the old people.
Pros: Nice toiletry bags for all passengers, including economy class.
Cons: They ran out of apple juice and one of the main dishes very early in the flight. This happened on 3 of my 4 Turkish Air flights during this roundtrip. Unlike the flight from JFK to IST, this one did not include lotion and scent in the bathroom.
Pros: Turkish A/L always professional and efficient.
Cons: Unmanaged two-year olds crying throughout the 10-hour flight. Will avoid IST going forward as well. Chaotic airport with little or no management present. Had to wait through SIX separate lines for a simple flight transfer. Had the body scans TWICE. Ridiculous. Nearly missed my 10-hour flight to Chicago.
Pros: The seats are not as luxurious as the international. They do not recline that much and are not pods. No surprise as that is similar to the US. But it was only a 3 hour flight so was fine. Food was same as first trip, solid.. Staff was very friendly.
Cons: Flight was delayed 2.5 hours. They did not communicate at all the reason. Takeoff was supposed to be 8.30pm, didn’t take off until 11pm. Sat on the tarmac for over an hour and the crew or pilot did not say a word. The beverage service again was lacking compared to other international business class flights I’ve taken.
Pros: Staff was very helpful and kind. Very delicious food.
Pros: Entertainment, and the plane which felt really new and comfy.
Cons: Food was a bit boring (because it was such a short flight, I suppose)
Pros: The check in process was good. The agent was very helpful and pleasant. The food was actually just as good as the Delta flight from Minneapolis to Amsterdam.
Cons: Older equipment. A little bit tight. But not too bad.
Pros: Crew and in flight meal and refreshment services were great.
Pros: The meals, items to make the trip relaxing like a toothbrush and slippers.
Cons: That I accidentally left my sweatshirt :(
Pros: The entertainment and food was good.
Cons: Delayed for almost 2 hours before boarding; and this problem of no USB to charge phones from Abuja to Istanbul is a frequent problem, old fashioned seat and aircraft. Some of the air hostess were mean and hoarding foods.Nigerians patronize Turkish Airlines a lot. Turkish Airlines need to improve better and treat customers right.
Cons: Dealy my flight
Pros: Everything seervice greatzwhe
Cons: When the flight was over
Pros: The food was great and the service was very good.
Pros: the price
Cons: everything planes were gross and not cleaned in between flights stewardesses were rude and unhelpful food gross passengers were treated like cattle most of the announcements were not even made in english
Pros: Flight was on time, staff were professional
Cons: The food was not sufficient. Only one choice of food which is pasta was served as the chicken was finished. This happened in both flights. They didn't have enough drinks as well.Boarding took a long time. More staff needed to ease boarding stress
Cons: Try to improve the departing time, this flight from Mazar usually departs late.
Pros: it's mostly good
Cons: the AC during flight from Riyadh to Istanbul is too hot !!!!!!!!!! Why???
Pros: I did like it
Pros: good entertainment system good legroom new airplane
Cons: lowered the food standards compared to previous flights flight was late
Pros: Nice to have a meal on a short flight. Flight attendants were very cordial and their service was efficient. The shuttle service from the gate to the plane was very quick such that everyone was boarded in a timely manner.
Cons: There was no entertainment media available. Flight may have been too short for entertainment equip plane.
Cons: For a flight this long the seat is very hard after some time. More space is needed between rows. When the person in front of me put his seat back I felt very trapped in my seat.
Pros: The Price!
Cons: Would have appreciated different breakfast choices.
Pros: The staff were all very pleasant. The food service was efficient and tasted good. The cabin was comfortable and there was plenty of entertainment in my seat display. I would fly them again.
Cons: The flight was VERY long, from Istanbul to Los Angeles. I'm over 6 feet tall so it was difficult to sleep but there is very little the airline can do about this.
Pros: Food and service was excellent.
Cons: Get rid of the foot rest, it blocks the ability to stretch your legs during a long flight. As a result, it was a very uncomfortable flight. I do not know of any other long haul airlines that have these. I will probably not fly Turkish Airlines on any flights over 3 hours due to the cramped space caused by your footrests. Other than space, everything else was excellent.
Cons: The 777 was very clean and had great onboard personal internment with lots on on demand movies.
Cons: Most seats were broke, staff seemed grumpy, 3 out of 4 flights didn't have individual TVs, staff couldn't handle unruly passengers, etc. Won't be using Turkish Air anymore.
Pros: Boarding was on time and the service was nice. The cabin crew were nice too.
Pros: I like the food and the service plus the entertainment on the Telvision
Pros: There was free movies to watch along with a travel bag.
Cons: The food options were not good for vegetarians or vegans.
Pros: Economy class seats were comfortable and had more recline than most airlines.
Cons: I didn't understand why it took us so long to board and take off. The weather was fine; no explanation was offered for our 90-minute delay in takeoff. This delay caused me and many others to miss connections in Istanbul. Also, the transfer process in Istanbul was very confusing; I was given wrong directions and waited twice in the wrong place before I found the right line to wait in.
Pros: Staff was very nice and friendly. Overall, it was a good flight
Cons: The flight boards in Istanbul had two flights leaving for Cairo at the exact same time but at two different gates far from each other. This caused massive confusion and I ended up running around the airport to get to my gate. Also there should not have been a second flight listed on the boards because there was no second flight. Very frustrating...
Pros: very comfortable seats, flights on time, and good service/food.. enough empty space to sleep laying down if needed.
Pros: I loved the complimentary Turkish delight and all the food provided. Not only were meals served on shorter flights, the food itself was very tasty. The crew was nice, if somewhat aloof, but everything was provided without having to ask. Pillows, blankets, and headphones. They also gave us these wonderful pouches with slippers, eye mask, toothbrush and toothpaste, and chap stick.
Pros: Service and food was excellent
Cons: Cabin pressure was awful last 30 mins. My ears and teethical were killing me.
Cons: Unable to travel due to Corona restrictions, company would not refund ticket.
Pros: Nice crew great sitting
Cons: Boarding has always been slow with this trip.... disorganized
Cons: Internet speed is weak.
Pros: Business class upgrade
Cons: Sitting in window next time
Pros: Nice crew short flight.
Cons: Not much flight was too short to say
Cons: Server was mean
Pros: My meal request was better than during my Frankfurt to Abuja journey. I did not know the content of the food then.
Pros: Lufthansa long haul flights has a really cool air flight status system.
Cons: Sometimes you just get the bad luck of having a smelly passenger next to you. This was one of those flights.
Pros: I like the cree
Pros: Flight left on time. Comfortable 747-400 plane with huge overhead bins and plenty of leg room even in economy, Great cabin crew. Food was, well, airplane food. But at least there was a vegetarian choice, which I looked way better than the meat dish,
Cons: Service was a bit rushed at the end. In the last hour of a 10-hour flight they served another meal, which was similar to the first meal (even though it could have served as breakfast or lunch). Also had to fill out the customs declaration and prepare for landing,
Pros: The crew was fantastic!
Cons: Movie selection was very limited
Pros: Their airport service is outstanding. We were traveling with a mobility challenged person and they were so helpful in getting us through check in, out to our gate, and through boarding.
Cons: The service and staff on the plane are top notch, and the meals and drinks were very satisfying. The entertainment center on each seat had enough choices to pass the time. I rate Lufthansa a very good choice for trips to Europe, and will use them on my future trips.
Cons: Boarding was ridiculously unorganized and stressful.
Cons: I was transferring from an international flight and was not able to check 8n online, thus I didn’t get to choose my seat. I ended up squeezed in a middle seat next to a man who was served a lot of alcohol and took up more than his share of room.
Cons: Notifications for Change of Boarding Gate is not very effective. It is dependent on internet connection and may lead to missing flight connection. It happened to me, in spite of the wifi connection at the airport. Some airlines would put up an electronic notification for the change at previously known Gate. It's also possible to miss Airport voice messages due to temporary impairments travellers suffer from the previous flight. You can call out a passenger for all you want and still miss passing out the message.
Pros: The flight was one hour late to leave Seattle and we had to run in Frankfurt airport for 20 minuts to catch the next flight and one luggage did not make it . No more
Pros: everything was good other than the entertainment package
Cons: not verymany movies to select
Pros: Flight out was delayed by four and a half hours, missed connection was a pain. Was not aware that Lufthansa changed their policy. To reserve seats you have to pay hundreds of dollars, which was not made clear while booking. Further the quality of their food was significantly degraded.
Pros: Food was good. Flight was on time, everything went smoothly
Pros: I am in love with these guys! They made me feel very welcomed and proved that German quality is the highest one. The crew was just brilliant! Incredible comfort. Thank you!
Pros: The good organization and the friendly atmosphere.
Cons: The bad movies.
Pros: The crew, again, was fabulous. Boarding, once the stuffy wait was over, went quickly. They attended to every request with smiles, gentle humor, and without delay. Nonstop movies were a great help on this second of two long legs, and it was really nice to have control over pausing, replaying portions, and jumping ahead past sex scenes. A 10-sec forward button like the back button would be very useful to skip nudity scenes, there were families around us! The trip was as comfortable as it could be, given close proximity of seats. Appreciated the pillows and blankets, and frequent water and drinks.
Cons: Boarding was pretty terrible - no instructions, go left, give up the water bottle we JUST BOUGHT even though it was still unopened (it had to be "sealed", still no idea what that means because the seal wasn't broken), and the waiting room was very stuffy! Seemed we should have been able to get air...? Boarding went quickly, though, thankfully. Breakfast was pretty bad, one of us just skipped it once opened because it was so unappetizing. Would have liked movie ratings to appear in the descriptions to save the risk of getting started on lame shows.
Pros: The crew - seemed very amenable and pleasant on this flight. One helped me move to effectively solve the acute posture problem.
Cons: The seat - window by request, but it was in front of an emergency exit The seat - is jammed in - very tight - could not put it back to relax, and could not relax my left side by the window. My left shoulder and arm and left hip started hurting - couldn't sleep - took 2 days to get rid of the numbness in my arm. I asked to move, and it became obvious that there were many empty seats in the next section behind. I moved, and my comfort improved. Why was I given such a posture killer - especially on such a very long flight with seats to spare?
Pros: Flight attendants friendly and professional. Like the use of warm towels. Most overseas airlines no longer do this
Cons: Seat was too small and really uncomfortable
Pros: Crew was friendly. I enjoyed the choice of entertainment. Food and drink were fine.
Cons: I wish we had more leg room. It was so crowded and I could barely move!
Cons: Plane was very late; boarding late; short flight so no food or entertainment, but not really a problem. Overall condition of plane was mediocre at best -- old plane, not particularly clean. It was actually Air Canada. If that is a partner of Lufthansa, very disappointed. Would not fly Air Canada again, but LOVE Lufthansa.
Pros: Staff on board was cordial und Wunderbar
Cons: Handle on wife's Travel Scoot was slightly bent but it still works.
Pros: 1. The crew was very pleasant and responsive. 2. The entertainment selections were plenty, recent and without extra cost. 3. The food was nice (if you weren't having meat options). My travel companion was a bit disgusted by the meat. I enjoyed the pasta!
Cons: 1. The seats were extremely uncomfortable without sufficient cushioning. It felt like sitting on a plank. My back still hurts. We also had to straighten up the seats during meals because it was so bad for the person behind. 2. Boarding is a bit disorganized. Perhaps try splitting the boarding process into zones so it isn't a mad house free for all after the initial boarders. 3. On my flight to Frankfurt, the plane was half empty, yet my seat was changed from row 8 where I would have had almost no one near me back to row 23 where they had cramped all the passesngers into one area of the plane. This was done without request or explanation.
Pros: The flight was comfortable, the crew very nice, the food good and many good movies to choose from.
Cons: Could have used a few more snacks. But didn't bother to ask for any either.
Cons: Awful customer service once out of the airplane. It took 2 hours from landing to get our luggage. Just terrible. How many times can someone hear a generic announcement about luggage being here momentarily? This left a very poor impression of Lufthansa overall for me and everyone in my party.
Pros: Was given an upgraded seat due to the confusion on my confirmed seat being given away.
Cons: Confusion on my confirmed seat assignment caused major frustration when in a foreign country. We took off late so missed my shuttle in Seattle so had to wait 2 hours for the next shuttle.
Pros: Lufthansa rocks!
Pros: Entertainment and crew was excellent
Cons: One flight assistant seemed a bit gruff and impatient compared to the others . Also food was nothing special. We could have used more water offerings and trash pickups during the flight afterwards the cabin was a mess.
Pros: It was my first time using the upper deck of a 747. The setup is pretty decent with lay flat beds (I still couldn't sleep though). The attendants were all very nice. The food was much better than on my inbound flight on United...
Cons: The entire experience was ruined by one hour spent on the tarmac in Seattle, waiting for a gate to become available... This is lame not only for the passengers but also for the people waiting to pick them up. The selection on the entertainment system was limited.
Pros: They didn't charge me for my surfboards which was great. It was my only check-on bag and under two meters and that should be free on every airline. Flight attendants were very nice and professional. I gave the food 5 stars based on other airline food, I'm not expecting restaurant quality at 37,000'. Movie selection was adequate for me, although I've seen some complaints in the reviews here.
Cons: It was a little tricky checking in on my phone. The check email reminder didn't carry the info I needed to check in which required extra searching and copying and pasting. That experience could be streamlined. There was group confusion when being directed to board the plane on two flights.
Cons: I had to scramble on the last day to ensure I have an alternate flight via British Airways
Pros: flight attendants were polite and there were two meal services.
Cons: The flight was full and the seats were extremely close together with little room. When the person in front of me leaned back I had no room and it was hard to see the movie screen.
Pros: Nice flight. Wish all flights were as nice as this.
Cons: They maintain the economy class nearly at 30 degC...hot.
Pros: Captain was personable and made the flight more enjoyable
Cons: Length, which could not be helped
Pros: Crew was helpful, slightly relaxed reclining. Baggage delivered on time & without damage.
Cons: Flight took after 1.5 hours delay , with 30 min incremental delay notifications. After take-off, food service started 2 or 2.5 hours later , they could have expdited it considering that the flight was delayed. Seats ,as I have come to expect from Lufthansa , were cramped laterally ,although i was pleasantly surprised with how much they reclined, given my low expectations. Main dish in the Food service was served hot but were quite minimal in taste/quantity & variety comapred to other inter-continental providers. I was feeling hungry most of the flight and couldnt sleep as well.
Pros: I witnessed the flight crew defuse a conflict between two male passengers (that had escalated to shouting and throwing each others belongings out of overhead storage) before we left Frankfurt. A male steward showed he could be professionally stern when backing up a female coworker handling the situation and compassionate when he comforted an elderly woman in distress halfway through the intercontinental flight. The entire crew I interacted with in economy class were professional, friendly, welcoming, and helpful.
Cons: Boarding the entire plane at once was inefficient and caused conflicts over the availability of overhead storage. Obviously this is an airline decision and not a flight specific problem.
Pros: Fast and efficient boarding. Cheerful and helpful crew. Clean cabin. Everything was 100%.
Cons: Nothing. I was a happy camper from beginning to end.
Pros: Very friendly and accommodating crew, efficient service, okay food options and good quantity for a lengthy flight. Very happy that a vegetarian option isn't a battle anymore! The entertainment options were very nice, the time passed quickly with the many movie options.
Cons: No real complaints, maybe the cabin air was a little stuffy, but it's too be expected on a flight of 11.5 hrs. Crew offered water and juice throughout the flight which helped.
Pros: Vissited my brother in law in Karlsruhe Germany wonderful trip to and from Frankfurt
Pros: Comfortable and clean. Staff was kind and helpful.
Cons: The food wasn't good. The pasta was soggy and the bread was hard and stale.
Pros: The staff are so personal and efficient. In a 10 hr flight we had 6 drink services, 2 snacks, and 2 full meals. All delicious. United and Delta could learn a LOT from this airline about customer service...
Pros: I was bumped up to Premium Economy, which resulted in a much more comfortable flight than Economy. The crew was nice.
Cons: Entertainment choices did not include newer movies. Too many older movies that had already been watched prior to this flight.
Pros: i could not contact momodo not in e-mail, telephone or chat momodo was real bad with solving problems and i will not recommend you with any way
Pros: Crew is excellent
Cons: Delays and we had to actually run for the connected flight
Pros: Yes, the crew were nice and amazing
Cons: Serve warm food not cold
Pros: Pleasant check-in staff. Friendly flight attendants.
Cons: Travelers should be told that Gate 2 to Kumasi will be empty when you get there and that you should go around the corner to the transit area and wait for your flight there. They should let you know that they will announce the flight from the transit area.
Pros: Crew were helpful
Cons: Food was very poor with very limited choices and no entertainment system on this flight
Pros: Seat was very comfortable and the air stewards were good
Cons: The entertainment system not working correctly and the food was poor
Pros: Great crew!
Pros: Fine flight with good meals.
Cons: TV was broken, had phone so it was okay, the frustrating but was the call button. I rarely hit it, did this time for an arrivals card, the guy beside me messed his up and used mine while I was sleeping. No problem, until I hit the button. No one came for more than an hour, I even made eye contact.
Pros: The food was good, seats were quite comfortable and the crew was awesome
Cons: The entertainment was not that great
Cons: Unsufficent information about boarding ..I missed my flight I will never use this service again ... complete waste of time
Pros: The staff was nice and helpful
Cons: We were so extremely delayed
Cons: It took 45 minutes for a flight attendant to respond to my call despite me calling dor assistance every 10 min. I had an issue with my tv screen and was not able to use the in flight entertainment I am very dissatisfied with such poor care and professionalism from your staff. This was something that should not have taken 45 min to get solved and even worse despite the call light being on multiple flight attendants walked by and did not even bother to question why the call light was on
Pros: The flight was bigger. So didn't feel so cramped up
Cons: The flight attendant were not helpful after ringing the bell multiply times I had to get up myself to get a glass of water. Entertainment not updated Food no change in menu
Pros: Excellent airline overall Great seats for sleeping
Cons: Business class seats are not well appointed Nowhere to put a bottle of water - storage handbag and shoes etc could not be reached without undoing the seatbelt and screen far away from the seat Voice commentary was muffled and therefore unable to be heard
Pros: The general attitude of the crew was good
Cons: There should be improvement in the food
Pros: I like the crew of Ethopian Airlines, they are very friendly & attentive. Flight was delayed but not by AE fault. We made up most of the time & arrived only 15 minutes behind schedule
Cons: It was all good
Pros: Thumbs up. Flight was smooth and on time!
Pros: Leg space, TV screen and entertainment and the decline of the seat.
Cons: The toilets floors could be cleaned often. The food service cart could move for urgent pass to the toilet.
Pros: Very comfortable airline with enough leg room.The crew were very professional and nice.
Pros: I have only flown one better airline.....Emirates. The crew service was unbelievable. Wonderful experience. I have a new primary international travel carrier!
Cons: No way to charge a phone!
Cons: Airport facilities at Adis Ababa
Pros: Flight attendants were helpful and attentive.
Cons: Boarding was fairly chaotic, there were no outlets for charging in the business class, entertainment limited.
Pros: I took a roundtrip to Addis Abeba, Ethiopia from Washington, DC. The trip was 13 hours there and 16 on the way back (I think that included a refueling stop in Dublin). There was plenty of food and beverages provided throughout the flight - usually every 3 hours or so. Blankets, pillows, and several movie/entertainment were provided.
Cons: I would prefer the the main cabin lights be kept off longer.
Pros: Personnel were good. Food on ET is always great.
Cons: Technical problem caused massive disruption in flight for all. Missed connections and forced unpaid for overnight in Addis. Truly terrible experience
Pros: Food was pretty good. Flight attendants were very nice, however they didn’t do too much on a screaming baby that wouldn’t shut up the entire flight.
Cons: Late take off from Newark led to us almost missing our connections to Johannesburg. We were moving like sheep herded to buses. Seemed very unorganized. The inflight entertainment was very basic compared to other star alliance flights in the states. Can’t understand the pilots very well when they spoke English. P
Cons: Food was served to passengers from seat row 30 and beyond very late. About twenty minutes to landing In Addis so passengers were forced to gulp the food Hurrying which is not comfortable
Pros: The price
Cons: Check in was a joke in Dublin, only 22 pax and they did a full team talk to start despite everyone bein there. In LAX they parked the plane in the middle of no where, and waited 30 mins before debark started, as the plane was so far away the terminal it took an hour for the bags. Food was horrible on both flights
Cons: No kosher food eventhogh we asked for it
Pros: Comfort The crew is always so helpful.
Cons: Food did not agree with me again.
Pros: The staff assistance Kosher food was great
Cons: Overhead baggage compartment was taken over by cups and stuff
Pros: Am very impressed with the service, and punctuality. The crew are friendly, helpful and respectful. I love the airline operating timeline of leaving Nigeria and getting to US same day. Also the fare is very reasonable. Advertise more, let people know u Pls enhance and expand ur Advertisment among nigerians. Am already spreading d good news among our friends and colleagues. Ethiopian Airline is d way to go
Cons: It took too long for d luggages to come out. Pls improve on it
Cons: Food can be improved.
Pros: The flight was on time and they fed us well.
Cons: Nothing really.
Pros: Extra comfort and quiet in business class worth cost
Cons: Delayed without explanation or heads up
Cons: Everything. I have written to email@example.com
Pros: Cabin crew were all charming.
Cons: Unfortunately, I had to request earphones (which were not supplied in the seat pocket in front of me) five times from three different attendants over the course of an hour and a quarter before I was given them. This was not just so I could watch a movie but because the quality of the plane's public address system made it very difficult to listen to the announcements from the captain and the crew. Listening on earphones I was able to hear everything clearly. Why it had to take so long just to give me earphones I don't know.
Pros: Good food and drinks
Cons: No entertainment
Pros: The crew were very friendly and professional.
Cons: They lost my bag, there was no announcement that the flight was boarding.
Cons: We boarded around midnight and after supper, I am accustomed to a few hours of the lights turned off for rest. Even though I requested the crew said it was not policy and I should use the yellow mask (which sadly does not block out the light). I think a few hours off dimmed lights would greatly enhance comfort levels.
Cons: The airline never gave us any status updates.Call center was helpless. Eventually bought a same day ticket at 5X the price on another airlines get out. before visa expired. Now they don't want to refund my ticket saying I am a no show..What a horrible airline
Pros: Absolutely nothing
Cons: My flight was only for refugees and was delayed by 8 hours, however airport staff did not have it on their manifest, and Ethiopian never informed me of status. I just sat in the airport all night until I eventually got frustrated and went home. The airline had no idea I was in the airport and no Ethiopian staff were present to speak with. When I and my family called Ethiopian, they hung up on us, at least 6 times. This was my worst experience ever and I will never fly Ethiopian airlines again.
Pros: New aircraft 777 from Boeing
Cons: Food was so poor. Only option was chiken
Pros: The flight attendants seemed a bit disorganized delivering the food and drinks
Cons: Comfort level and food.
Pros: Smooth Flight.
Cons: Too crowded.
Airlines flying from Abuja to Washington have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Abuja to Washington
Masks required on board, masks provided on flights from Abuja to Washington
Social distancing seating
Middle seats unavailable to book on flights from Abuja to Washington
Testing for antibodies, testing for symptoms for flights from Abuja to Washington
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