no greeting from the captain and no other update from the crew during the flight. The plane was new, and had a utilitarian feel, not luxurious for sure( but not bad)
Not enough leg room
We were on time. They showed class and dedication. The flight was smooth and we arrived earlier than scheduled.
Nothing I can think of
Staff was friendly and flight was easy. No issues.
I liked when the flight was canceled and I got to book with another airline.
Everything about this experience was terrible.
La comodidad la amabilidad de las personas.
The plane/Pilot got us home.
The seats were old and uncomfortable. The plane was old and had the drop down video screens. This was terrible- we couldn’t see the one closest to us, only the one further away. But any words on the further one, we couldn’t read. The staff on the plane were rude and made us seem like we’re a bother and unwelcome. We were scared to ask for anything.
Overall trip was ok
Punctuality and service. Also the landing
1.5 hour. Line up to get boarding pass and check baggage is terrible. Also could not do seat selection on line- same day even though web site lead me to it several times. No explanation.
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