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Round-trip
1 adult
Economy
Thu 3/2
Thu 3/9
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Good to know
Low season | January |
|---|---|
High season | June |
Cheapest flight | $78 |
Average price round-trip | $199 |
Good deal round-trip | $46 |
Good deal one-way | $25 |
Best time to beat the crowds with an average 3% drop in price.
Most popular time to fly with an average 20% increase in price.
Flight from Pensacola to Las Vegas Harry Reid Intl
(avg. price over the last 2 weeks)
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FAQs for booking flights from Alabama to Las Vegas
Top 5 airlines serving Alabama to Las Vegas Harry Reid Intl
Scores according to KAYAK customer reviews8.4
SouthwestOverall score based on 13938 reviews
8.7Boarding
8.4Comfort
9.0Crew
8.0Entertainment
7.8Food
Airline reviews
Pros: "Amazing crew and service"
Cons: "Seats are too close and cramped"
Pros: "Amazing crew and service"
Cons: "Seats are too close and cramped"
Cons: "I like to choose my seat before boardiing"
Cons: "There was a 30min delay loading luggage"
Pros: "Crew was amazing"
Cons: "Could have been on time."
Pros: "Crew was fantastic"
Pros: "Friendly crew"
Pros: "Not much"
Cons: "Circulation of fresh air in cabin and a quicker takeoff. Too crowded."
Cons: "WN had no control over the wind delays so discounting that it was a fine flight. Where they fell short was the lack of sympathy from the first customer service agent working C concourse where this flight came in at. She had no experience dealing with people asking for for help. Her response basically was it it way at it is deal with it. No offer of anything unlike Michelle work gate B10. She was very helpful and offered to buy me on standby for an earlier flight"
Pros: "Check in was organized"
Cons: "The crew wasn’t very friendly"
Cons: "There was a 30 minute delay on second leg of my trip but it was no problem getting to Scaramento early"
Pros: "Fast convenient flight great staff"
Cons: "More comfortable seats"
Pros: "No frills, cheap and straight forward"
Cons: "Seat assign without add-on cost, interior condition, smoother flying technique"
Cons: "In-flight entertainment was essentially nonexistent. WiFi connection kept cutting out. The seats were extremely narrow and uncomfortable."
Cons: "My 2 flights had less than 1 hour in between. The St Louis flight was delayed 20 mins initially then while waiting on board while carry-on bag checking delayed us further. My layover was down to 20 mins. Once we arrived to Vegas, the sky bridge wasn’t ready, my next flight was done boarding."
Pros: "Pretty good legroom but this flight is otherwise bare bones. You don't even get a cup of water. Staff were rude. We were delayed three hours. No compensation was given for anyone missing their events or connecting flights. My large medical assist dog was shoved under the seat. Never again. Expensive"
Cons: "Everything could have been better. I'll never fly with spirit again."
Pros: "Seat are OK. Crew are absolute useless and unapologetic."
Cons: "Better training to crew on ethics, communication. The crew must be subjected to test their racial tendencies."
Pros: "Crew was amazing and pilot was friendly to passengers and took time to greet and talk to some of the passengers."
Cons: "Flight was delayed 3.25 hours. But no explanation from staff at the gates plus gates being moved from one to the other. In our case about 3 times and one of the gates doen't even exist. Had to cancel plans for nice Mother's Day dinner with my family since we're already tired sitting in the airport."
Pros: "The whole experience was perfect"
Cons: "There was no WiFi"
Pros: "Had only 1/3 of my seat because the neighbor was a huge guy. Extremely uncomfortable 4+ hour flight"
Cons: "They should have some type of screening to make sure that a passenger can fit in the chair."
Cons: "Not cancelling my flight"
Cons: "Delayed 45 minutes. Horrible turbulence. Got our drinks late and then had to chug them so the crew could clean up, and landing was terrible."
Pros: "Crew was great."
Cons: "Seats were not the best."
Pros: "The crew were excellent"
Cons: "Delays due to equipment"
Pros: "They did not service any drinks. There was no reason for drinks to not be served and I was not feeling good. When I asked for a drink, the attendance scowled at me and said no. I asked a second time and she said she couldn't to give me one. Very disappointing. :("
Cons: "WiFi not working"
Pros: "Crew was very friendly."
Cons: "Full flight without room in seats."
Pros: "Crew was fantastic! Plane was clean."
Cons: "WiFi not working on flight from Dallas to Las Vegas."
Pros: "The crew makes the flight! Friendly, entertaining."
Cons: "Half hour delay."
Pros: "Southwest is cheap"
Cons: "you get what you pay for."
Pros: "I left my purse at the Burbank Airport, and a Southwest employee found it, contacted my destination airport to let me know it was at the Burbank Lost & Found, along with instructions on how to contact them. It was returned with NOTHING missing. I am filled with gratitude."
Cons: "attendant blocked a great emergency exit, only to later give it to someone else even after I asked. Singing was way too loud. Could tolerate, but the last 5 minutes (literally) he talked about credit cards, airport, jokes, schedule, though passengers and more singing. Get a job entertaining, or at least turn down the audio so it doesn’t blast us out of the plane!"
Pros: "Drink purchases and selections."
Cons: "Seating has limited leg room."
Pros: "Staff was friendly and helpful overall."
Cons: "Seats are small, boarding process always starts late and every fight gets off late."
Pros: "Efficient, 2 free bags"
Cons: "No complaints"
Pros: "Attentive crew and service. Signage at gate. Outbound notifications of status."
Cons: "Delay."
Cons: "Again, They lost my f&@!king luggage."
Pros: "Flight attendants were great and professional."
Cons: "Older cramp older plane."
Pros: "Our emotional support dog flew many times in south west. Treated like a Real passenger"
Cons: "Well, they made me buy a ticket and a kennel because we did not have the letter from the physician although we had the tag from USAR/ USDR. It's okay"
Pros: "friendly crew"
Pros: "The crew on our flight was great. Very friendly."
Cons: "The flight was delayed for almost two hours... We arrived in Vegas and they only delayed the connection by ten minutes. We got to watch our plane roll away. They lost our luggage even though the next flight we went on didn't leave until 45 minutes later. Our luggage finally arrived late that night and we got it the next day, albeit with about an hour of phone calls as they didn't give my phone number to the delivery service. I called the next morning in response to the voice message. The Southwest folks had trouble finding our ticket as they had put it under my girlfriend's name and entered my address incorrectly. I got the delivery service number and called them. I was told that they'd call me when the driver got in as we were staying at an AirBnb and it was a locked apartment building. They didn't call and I had to make two more calls to finally arrange to be at the apartment to obtain our luggage. So, all told we lost about 10 hours of our vacation having to deal with all of the above."
Pros: "The crew was awesome. Provided required safety information and kept us informed of what was going on. Especially our arrival and departure times. Very important. Boarding was efficient but different."
Cons: "The food selection left a lot to be desired but it's southwest where the prices are awesome for the flights. Also the lack of entertainment options but I fly to the entertainment. Not to be entertained."
Pros: "Open seating"
Cons: "30 mins late"
Pros: "Almost always on time. I like the boarding process. Flight crew is always nice."
Pros: "The seats are too close together and the drink cups too small but the Southwest staff treats us like humans not numbers. We especially enjoy when the pilot takes the time to point out features below as we fly over them. It makes our flight more enjoyable."
Pros: "The flight was great. couldn't have had a better experience. It was the final flight for the pilot. He was retiring. What a fun flight. Thank You Captain DuLaney and Crew ."
Cons: "Not one thing can I say could have been done to make it better."
Pros: "The crew is hilarious and enjoyable!"
Pros: "Typical great service. Maybe even a little better than usual as Vegas flights can sometimes be dicey!"
Cons: "No issues. All good."
Pros: "Plenty of room."
Cons: "Heavier snacks."
Cons: "Flight delayed for 2 hours"
Cons: "Appreciate the communication from pilot when on tarmac"
Pros: "Great crew!!"
Cons: "Boarding was a bit slow!"
Pros: "Just a great experience Delta is still above the rest excluding Hawaiian"
Cons: "Cant think of anything"
Cons: "4 hour delay"
Cons: "My 'window' seat had no window! Feeling was claustrophobic"
Pros: "The service by delta employees for this leg of my journey was beyond great. The leg room was above average."
Cons: "Leg room. Never can have enough leg room."
Pros: "Great flight"
Pros: "Departing"
Cons: "More than 4.5 hrs in taxi waiting to take off. Due to “few rain” and after 3.5 hrs we needed to refuel when we were about FINALLY close to our turn for take off. Horrible service by DELTA. Never flying again with them"
Cons: "delay"
Pros: "The wait"
Cons: "The screen didn’t change in time"
Cons: "The pilot was a Daredevil"
Pros: "crew was nice and pilot was informative."
Cons: "1. flight was delayed twice, which meant my arrive was delayed in Cincinnati. 2. boarding was a nightmare. After 2 delays, I was crammed into zone 4. I dont fly as often, the seats space seems to be getting smaller. 5. I sat next an overweight person. I didn't like my personal space violated. 6. The flight offer movies, I slept. Yet kept getting elbowed by this overweight neighbor. 7. I am a single, independent person. I prefer to sit near the front. First on and settled and 1st off and gone!"
Cons: "Officiant"
Cons: "The landing was somewhat frightening."
Cons: "Flight was delayed until it made me miss my connection"
Cons: "yet another oversold and crammed into a plane flight from delta. the crew were nice and all...but the passengers were all ready to be throw into a battle royal pit to actually get on the plane. Getting real tired of this"
Pros: "Nice flight attendants"
Cons: "Freezing flight."
Pros: "The flight crew was so polite and willing to help."
Cons: "The boarding process needs to be looked at. Maybe creating better zone style lanes might work, it's always a hassle and always a pain in the a** trying to navigate my way to the boarding door."
Pros: "The crew was nice. The cabin very clean. Flight very comfortable"
Cons: "The landing was a little rough"
Cons: "I didn’t like having to pay for bags and headphones."
Pros: "Great service, comfortable plane"
Cons: "Waited 45 minutes for de-icing"
Pros: "Smooth flight Courteous"
Cons: "On a five hours flight a two dollars sandwich wouldn’t hurt!!"
Pros: "Great"
Cons: "Too many announcements"
Pros: "comfortable seats"
Cons: "delay delay delay"
Cons: "Food sold out and there was nothing left"
Pros: "Special staff great pilots snacks free movies safety"
Cons: "Everything was great"
Pros: "Good selection of movies/shows."
Cons: "Flight was delayed half an hour due to “medical emergency”. Guy passed out as we were about to take off so we turned back to the gate and sat on the plane for over 30 mins while we waited for medical personnel to check the guy out. Then had to wait another 15 mins for the fuel truck to refill us because we had burnt so much sitting there. I understand that we had to turn back due to his condition but why was he not removed from the plane and put on a later flight when he felt better instead of making all of us late? You would think after all this the crew would be kind and appreciate our patience but 2 of the flight attendants were the exact opposite of that. Both of them were very short with people and the one kept rolling her eyes at people as they were handing out drinks. The only thing I would give 5 stars is the tv entertainment. My seat wouldn’t even recline for me to enjoy though."
Cons: "3 hrs delay My first fly was cancell Atl- Mty So ,they booking me next fly atl-Qro I have to stay weathing 9 hrs and just water and cookies"
Cons: "Rude staff"
Cons: "No on board entertainment."
Cons: "I liked it all"
Cons: "I froze on the way to Las Vegas and there weren't enough blankets."
Pros: "New equipment"
Cons: "Late departure"
Pros: "Nothing I can think of right away"
Cons: "Late arrival and late departure. Poor service in having my luggage be connected to my flight. Was under the impression that they would do that after I had called the day prior and once I got to airport they didn't do so"
Pros: "friendly flight crew"
Pros: "Nice courteous cabin staff."
Cons: "See comment above"
Pros: "Service. Sweet attendant."
Pros: "Nothing"
Cons: "Two out of three flights were delayed, customers service of the flight operated by Delta airlines is a nightmare and on top of it 2hours and 40min delayed. No drinks, no snacks, nothing."
Pros: "The agents in the air were a lot more understanding and at least apologized."
Cons: "I understand if we need to check bags because its full but when iy is not full but you demand I check it anyway all you are doing is adding travel time to my trip. Also we needed things in our bags that we otherwise would have had. Not the best customer service at the gate."
Pros: "They offered water and snacks It was quick"
Pros: "Ok"
Cons: "Was ok"
Pros: "We arrived in Las Vegas"
Cons: "Even in first class, it appeared to me that the legroom has been decreased."
Pros: "Good entertainment with games for kids, movies etc."
Cons: "No meals (5+ of flying), need to buy earphones, no place for hand lauggudge"
Pros: "Boarding was good"
Cons: "Boarding was good first time flying first class not happy with service when I wanted another Drink had to walk to very back of plane all the flight attendants were hanging in the back tiger no one was in the first class section. In the beginning of the flight took forever to get a drink I have had Reg class has better service. Flew Detroit to Vegas 4.5 hours"
Pros: "A good crew working to do their best"
Cons: "What else? Just too little space..."
Pros: "The crew in the business class was very attentive."
Pros: "We landed safely and the flight was smooth"
Pros: "Delta is cheap, probably for a reason. Also had no food available on a 3 hour flight."
Cons: "Delta lost our bags immediately. We were two hours early and had more than an hour between our connecting flights. Our connecting flights were literally next door to each other. However, our bag didn't make it to the connecting flight. No excuse, no explanation. We were on a 3 night vacation, and we didn't get our bags for more than 30 hours."
Pros: "Comfortable seats"
Cons: "It was all good"
Cons: "No gate when we landed."
Pros: "Good price and new clean aircraft."
Cons: "Reclining seats."
Pros: "Crew did the best they could with the situation"
Cons: "An hr delay because our plane was delayed an hr due to there being too much fuel and it seems a lot of delays that were very preventable"
Pros: "Flight was short."
Cons: "Everything else"
Cons: "AA seats are very small and narrow. The reclining part was uncomfortable. I prefer legroom and comfort at Delta Airlines."
Pros: "The crew was nice"
Cons: "Pilots showing up on time. The flight was delayed 3 hours not due to weather or mechanical issues. Then they boarded us on the plane, let us know it was delayed 1.5 hours, then back onto the plane at that time, then waited another 1.5 hours to leave. Unacceptable. I missed my work meeting from this."
Cons: "Space"
Pros: "Great crew - good attitudes."
Cons: "Delayed for an hour due to a log book issue."
Pros: "Nothing."
Cons: "Staff, room, boarding process, flight schedule and more!"
Cons: "I upgraded my seats, but we still didn’t get any extras for the price."
Pros: "Everything except cabin comfort was fine"
Cons: "Very hot on the whole flight"
Pros: "Crew was nice and flight enjoyable"
Pros: "Flight attendants incredible!!!!"
Cons: "Same airplane"
Pros: "Our flight attendant was delightful. Nothing special with a flight, as long as its was on time."
Pros: "Basic flight. Super uncomfortable seats. Older plane. Cramped. Pilot was great. Flight smooth."
Cons: "Got there safe!"
Cons: "It took entirely too long to board the plane. Then there were ‘mechanical issues’ that needed dealt with. Well, don’t have everyone sit on the plane for 60 minutes. Don’t continuously state ‘it’ll be fifteen minutes.’ Just give straight answers"
Pros: "It was fine. Just not anything great."
Cons: "Many groups were not seated together. at the airport I asked if my husband and I could be put together . One worker seemed interested in helping, but another rudely butted in and said there "were no seats together, the flight was full." Come to find out the flight was not full, there were whole rows not full. The groups near our seats rearranged ourselves so we could be by our family members, so it worked out. No thanks to the person at the terminal. Really long walk from the gate to the plane. No food on a cross country flight. Only a few cups of water/soda and a cookie. which unfortunately is typical now days. The lights were off the whole trip. The captain kept turning on the seat belt sign for the turbulence. Which there was a lot of. But then he would announce for everyone to go back to their seats. It wasn't huge bumps, just a little rough. and it woke everyone up by announcing it multiple times."
Cons: "Too cramped."
Pros: "Comfortable and on time"
Cons: "The flight was delayed by an hour because one flight attended didn’t come to work on time"
Pros: "Oh the crew was very pretty. They spent more time on themselves their hair their make up and on their phones than they did the entire first class. Check our flights and miles. We fly AA ALOT for ourselves and other. WCB4350 Shipman. We don’t complain ever. But when you spend what we do and only just get your first drink with your dinner in the air is utterly ridiculous. Never got a clean up or a second drink. Had to interrupt the glam squad from their phones and make up bringing them our dirty glasses and trash asking for a second drink. Not impressed with this crew at all! Normally AA IS TOP KNOTCH. So it sets the standard that we’ve been accustomed to however complete and total letdown on this flight"
Pros: "Everything"
Cons: "Nothing"
Pros: "Boarding and flight was on time."
Cons: "Nothing"
Pros: "All good"
Cons: "Nothing"
Cons: "Our flight was delayed for 1 hour, the cabin crew was slightly rude and cold. Did not feel welcome"
Pros: "Smooth ride and friendly staff"
Cons: "We were a little delayed"
Pros: "friendly staff and good entertainment options"
Cons: "Uncomfortable seats"
Cons: "Above"
Cons: "While Delta are stepping up their snack & refreshment options, American seems to be joining the downhill slide group. If you don't like dry pretzels... choose another airline. Also had that wonderful experience of learning after boarding that you need to have downloaded the app to be able to reach any entertainment options. And, nowhere to plug the device to keep it alive. I didn't realise that AA was competing with the budget airlines like Rouge now..."
Cons: "Everything"
Cons: "No entertainment. No food. The flight was 2:25 minutes but American Airlines managed to make it take three and a half hours. The tone of staff was closer to prison guards than airline hostesses."
Pros: "Good preferred seat."
Pros: "On time."
Cons: "The door team was all over the place creating a chaos at the time for boarding the plain. I've notice several people in front of me were complaining due to the boarding dynamics. (Not smooth boarding)"
Cons: "Always delaysd"
Pros: "Nothing"
Cons: "Seat 17F is very short on leg room for a 6 foot man. Flight attendants didn't care and rough landing; pilot needs more practice."
Cons: "delayed so long we missed our connection"
Pros: "Smooth flight home from Cancun."
Cons: "Late arrival."
Cons: "Being led to pay to select seats on flight that was only 50% full"
Pros: "Plane was clean; staff professional; no issues."
Pros: "Friendly-on time-love the charlotte airport"
Cons: "Nothing."
Pros: "Ok"
Cons: "Forgot to give me my drink"
Pros: "Friendly crew. Comfortable flight."
Cons: "No seat TV."
Pros: "Nothing"
Cons: "Worst staff never flying with this airline again"
Pros: "Entertainment"
Cons: "Delays I missed work Delayed three hours"
Pros: "Crew was amazing, flight was amazing. No complaints!"
Pros: "On time flights."
Cons: "Middle seat."
Pros: "Plane didn't crash."
Cons: "Late flight, they didn't update the board at all. Forced me to check my carry on luggage because they didn't do their job correctly. Overall terrible service, will avoid AA in the future."
Pros: "Got there safely."
Cons: "The seats are miserable small and uncomfortable. More options for snacks for the cost of the ticket!!!"
Cons: "Media entertainment selection"
Cons: "Bigger seats would've been better"
Pros: "The announcements for our flight was not good. When I asked the counter associate "if our flight was on time" she said yes. What she should have said was "yes we're boarding now". We almost missed out flight! Also once we were settled and was able to order our drinks, it took them so long to teturn"
Cons: "As soon as we got our drinks. We started descending which meant we has to drink fast. It was not enjoyable!"
Pros: "Crew very professional and provided excellent service."
Cons: "Boarding process chaotic."
Pros: "Nothing. At all."
Cons: "Everything."
Cons: "Smooth ride"
Pros: "Comfort, service and entertainment"
Cons: "Flight was not on time and delayed by 2 hours."
Pros: "Nothing."
Cons: "Uncomfortable"
Pros: "The flight from BHM to DEN (my connection) was re-routed due to poor weather in DEN. What was supposed to be a 3-hr flight, turned into a 5-hr flight. Thank goodness my layover was originally 3.5 hrs, so that extra time in the air cut into that wait time at the airport, but at least waiting at the airport would allow me to move around and stretch my legs, and not be stuck in THE tiniest plane seat I've ever experienced."
Cons: "Being stuck on the plane for 2 hours longer than the original flight time of 3 hours made my legs ache. The seats were SO incredibly tiny, and there is very little room in the pocket on the back of the seat in front of you. You can't fit a water bottle, and barely my tiny purse or e-reader device. Please do away with these super-tiny seats."
Cons: "Took off an hour late from a gate all the way across the terminal from the assigned gate. Promised "free" Direct TV did not work and the Wi-Fi didn't either."
Pros: "the service"
Cons: "the server"
Pros: "Flight was smooth, attendants were great."
Cons: "I was so uncomfortable in my tiny seat. They are small and awful."
Pros: "On time"
Pros: "Comfortable seats. Great crew. Enjoyed the random jokes."
Cons: "Long taxing"
Cons: "The crew allowed an excessively foul smelling person on the plane who was obviously Intoxicated on some illicit drug and smelled so bad that it made the entire area unbearable."
Pros: "Crew was very friendly"
Cons: "Seats very uncomfortable"
Pros: "United Airlines for a change did a decent job flying back to LAS unlike our flight from BUF to EWR which got canceled and we had to drive to Newark which was not only disappointing but to witness customer service uncaring even more distressing."
Cons: "We may not choose UA for our family from now on. Quite a bit of confusion even when trying to reach customer service over phone, the hold time is 15 to 20 min?"
Pros: "Good on-phone customer service to make flight accommodations since we missed our connecting flight out of Denver"
Cons: "Insufficient and/or incomplete communication from pilot as to the nature of the delay (unhooked cable), how it was being addressed (the ONLY person that could hook the cable was still at home; then when he did arrive, he was assigned to fix another airplane before ours), and what we, as passengers, could do to help ourselves (United staff was reviewing connections, but then no one ever came back to relay information about that). We missed our connecting flight (we finally departed 15 minutes before our connecting flight left Denver); I had to call customer service while still sitting on the plane, and we were placed on a connecting flight out of Denver that left 4 hours AFTER we should have landed at our final destination. What should have been 9 hours of total travel time (including driving to and from airport, security checks, customs, etc.) turned into 20 hours, resulting in a lost 1st day of our trip."
Pros: "The space in this seat I had, was awesome. The boarding crew was rather pleasant and I loved how my gate was right next to my next gate."
Cons: "The attitudes of the flight attendants on this particular flight; they seemed highly agitated, probably because they looked tired, but who knows? Their performance reflected their attitudes."
Pros: "It was a short flight"
Cons: "Delayed"
Cons: "I missed my flight due to a nonsense delay from Charlotte. Arrived at the gate 1 minute after scheduled take off and the plane was gone. Not even an attempt to waiting as I ran, 5 months pregnant, through the airport. I was rebooked to arrive in Las Vegas at midnight. 12 hours after the original time. I bought a flight from Southwest. I will never fly united again"
Pros: "Crew was nice, did their best to help."
Cons: "14 hours late"
Pros: "Friendly staff, great customer service"
Cons: "None"
Pros: "Most of the flight attendants were kind."
Cons: "Some of the flight attendants were unkind"
Pros: "United is always a great way to fly. The crew is always nice and even through my delayed flight back to Vegas the captain stood between the walkway and plane an apologies and spoke to everyone which was new for me. Thanks united flight 455 to Vegas from SFO 10:44.."
Cons: "Delays"
Pros: "I liked that it was on time."
Cons: "The flight attendants are rude and cranky. The plane was hot and over booked."
Cons: "after transferring from terminal B after a long walk then another long walk to transfer to Terminal C and another walk to baggage claim for a 70 yr.old woman and no transport available is intolerable and unacceptable! It is so disgusting that I am a frequent flyer via United Airlines and getting more and more dissatisfied cause of the troubles I'm encounterring flying with United Airlines! I should think twice,the next time I'm booking with the airline for my next flight!"
Pros: "Everything"
Cons: "Time on planes"
Cons: "Delayed departure again"
Pros: "From Salt Lake to Houston, there was a really rude flight attendant, a man. Other than that, my entire flight experience was good. They didn't have Dr. Pepper."
Pros: "First of all the captain let us board early and get settled, the flight attendants were very friendly and the take off and landing were smooth, it was a great flight the seats were comfortable and the trip was short."
Cons: "Anything the flight was delayed a couple of times and then the terminal was changed at the last minute"
Pros: "The view and legroom was nice."
Cons: "I collect disability each month so I am on a very tight budget. The Spanish speaking woman that pushed my wheelchair told me that I can bring my water bottles full of water through the metal detectors. I asked if she could take me somewhere to pour them out and refill them on the other side. They threw them away at the metal detector. So I had to buy a new bottle for my medicine that I have to take. You would think she would have got it by me carrying these bottles around but nope. She actually said to me that I can give her gratuity now if I wanted. I gave her $1. She then replied in a sarcastic voice " Thankyou you are soooo generous. I don't like feeling obligated to tip somebody because I am disabled and have a bullet in my head."
Pros: "It was nice. We were able to watch TV which made it go by quickly. Everyone was very pleasant."
Cons: "Delayed flight, but not to long"
Pros: "Attention from crew."
Cons: "For a 5 hour flight, instead of a glass of coke or juice, I should get the whole can. Need an alternative to a cookie. some people have 'sugar problems'."
Pros: "Didn't have food"
Cons: "Two hours delayed two hours on the tarmac."
Pros: "The flight overall was great, easy to board and de-board, and a smooth process from start to finish."
Cons: "Connecting to the in-flight wi-fi to watch movies and tv shows was nearly impossible."
Pros: "They know their business"
Cons: "No free Internet. Costs too outrageous."
Cons: "The cabin was very hot"
Cons: "Same as first leg of the trip"
Pros: "Nothing"
Cons: "They only had enough to food for the front of the plane , me and everyone in back was left hungry, I have never been so disrespected"
Pros: "Crew was great"
Cons: "Didnt like the isle seat. Felt a little tight."
Pros: "Thank you for moving me to another flight when mine was cancelled I appreciate that."
Cons: "Movies were not accessible - captions were too small. Movie also froze a few times or became jerky. Not sure whether or not it was your issue or the phone itself."
Pros: "Nothing"
Cons: "United told us our plane was delayed, then they cancelled it. No one notified us, we just sat there and found out for ourselves."
Cons: "Tiny space, no access to electricity"
Cons: "My flight was delayed by 3 hours which caused me to miss my connecting flight...needless to say I had to stay at the airport for 16 hours for another flight on another airlines"
Pros: "Great service"
Cons: "Ample legroom"
Pros: "Nothing. Waited 6 and a half hours for a 40 min flight."
Cons: "I should have never taken a chance with Kayak over southwest. Only got a run around and 700% increase in waiting on the tarmac. For 20 dollar savings"
Cons: "Cobran por maletas de mano cobran por todo"
Pros: "Flight to attendants were very good."
Cons: "By the time I had added my bags, selected my seats I may as well have gone on another airline that didn’t nickel and dime you go food and drink. Will not do it again or my wife, advertise as a low cost airline but it most certainly is not."
Pros: "."
Cons: "."
Pros: "Better plane then the one going to Washington DC"
Cons: "I sat separate from my family members."
Pros: "The crew is really nice, attentive, and it's not hard to get their attention. They also don't bother you when you sleep and are overall quiet and courteous."
Cons: "Not knowing how long until we land. A quick "1 hour till arrival . . . 30min..." would have been appreciated."
Cons: "I have not been on such a miserable flight in years."
Cons: "First the seats are the most uncomfortable metal chairs wrapped with material I've ever sat in. A 20 minute flight I could handle but after four hour flight my back hurt. You ask to review entertainment and food...why? You offer nothing substantial for either one."
Pros: "Price of flight"
Cons: "Freezing cold, food selections, price of food for quantity you get, no blankets, leg space horrible, charging for upgraded leg room seats when seats were open, only giving ppl 30 seconds to move to a an empty free seat at no chrg, plane was not clean at all in bathrooms-disgusting: walls filthy, counters dirty and grimy, door & floors filthy, soap dispenser unsanitary, crew comments|conversations about travelers, should start boarding from the bk of the plane forward"
Pros: "Awful. The ground crew and the plan crew were not in-sinc. The jet way was a least 10 inches below the plane door. The stewards crowd was surley. The plane was late leaving for unknown reasons. The whole passenger group was held up waiting on the two person clean up crew to empty the trash. No one seemed to care about the passengers."
Cons: "It was the first flight of the day, we were delayed 95 minutes because a tire needed changing. Once chaanged, there was another delay to fuel the plane, then another delay to wait for another passenger to be added on this already 1.5 hour late flight. Once in the air, even basic things like menus to make basic snack & soft drink choices from were foregotten. It's clearly apparent they were never prepared for departure of the first flight of the day."
Pros: "Cheap rate but hidden fees."
Cons: "They charge for both carry on and checked in luggage. And it's even more for carry on than for checked luggage. No recline whatsoever in seats. If you want a soda or snack, you have to pay extra for it."
Cons: "After a 7+ hour delay, our flight from Nashville to Las Vegas was cancelled. The worst part about this was that nobody from Frontier would tell us anything. We only knew what we could find out online. Once security from the airport confirmed that our flight had been cancelled, the Frontier employee passed out an 800 number for us to call to either rebook or process a refund. Once connected, the employee offered to either refund me a total of $68.10 or rebook me on the next flight out... 3 days later. They offered no compensation for having to stay extra days nor would they offer to book on another airline. I ended up asking for a refund from an irritated and rude employee and had to pay over $600 just to return home."
Cons: "Flight cancelled"
Pros: "crew outstanding both flights"
Pros: "Easy boarding for handicapped passenger. Wheelchair was there immediately upon arrival in jetway."
Cons: "Small child cried much of the flight. Male, possible parent, did not comfort or try to quiet child. Charging for seating is ridiculous."
Pros: "Everything went very smoothly. I have no complaints."
Cons: "No dislikes for this flight."
Pros: "The cheap flight. Smiley crew"
Cons: "The extra cost for seats and the overall situation about this airline no recline seat? Oh well."
Cons: "The flight was cancelled. No big deal. It happens. But the the manager at the ticket desk took two hours to figure out a solution. His "solution" was to print out a phone number, hand it out to each of the passengers and then tell them to call because "there was nothing else he could do for us". And then he left to some back office and didn't come back out. The phone number he gave everyone was out of service. I called the regular customer service and asked them to help me rebook a new flight. They refused and said only the employees at the ticket counter could assist. The ticket counter people offered a refund over and over. But why would I want a 100 refund when I needed to book a 3-400 dollar flight to get to my destination. About eight hours, a couple of yelling matches, getting hung up on twice, and several actual tears later, I finally got a flight booked but the earliest flight they could find was 24 hours after my original scheduled arrival time. I'm writing this thirty minutes into my wait for a hotel shuttle. Long story short, I will take a greyhound or catch a cab or walk to my destination before I ever use frontier again"
Cons: "The flight was delayed by an hour but there was no announcement made"
Pros: "Boarding was organized and the flight was on time for boarding, takeoff and arrival at the destination gate."
Cons: "The seats are well-shiort of luxurious, and there is no beverage service or entertainment. Also, you have to pay for both carry-on and checked luggage. I guess these are all things you should expect from a discount airline."
Pros: "The flight itself was decent if you don't mind non reclining seats and no beverage service."
Cons: "The 3 hour delay on top of the fuel spill outside the plane that added another hour of sitting inside the plane. Flashing lights and everything with no updates whatsoever. Horrible. Never again."
Cons: "This was a joke they charge $40 for check in and $45 for carrry on luggage, i have flown for years and never encountered anything like that. Now i have to pay the same thing going back, my ticket just raised $170. Never again will i fly Frontier."
Pros: "Pricing was excellent."
Cons: "Seats were not very comfortable."
Cons: "So many hidden fees. Ended up costing more than other airlines in the end. Everything had an extra cost after purchasing the tickets. Checking in was more money. Checking a bag was another cost. Each way. It was an extra two hundred dollars after we already purchased tickets for five hundred. Nothing was included in the original ticket price. No complimentary snack and beverage on a 4-5 hour flight. It also seems that seats are getting smaller and smaller to maximize profit at the expense of the consumer."
Pros: "Nothing"
Cons: "Website didn't work for hours when I wanted to check in. When I arrived the plane was delayed three hours before they said that the back rows 30-38 all had to rebook because they had an issue with the plane. That next flight required me two take 2 connecting flights (7 hours of flight time) and arrive 19 hours after my scheduled departure."
Pros: "Nothing!"
Cons: "My flight was cancelled."
Cons: "When did Frontier become a Spirit type of airline where everything is a cost? Even a carry-on bag? Will never fly them again. No reclining seats and what was with the tray? Can it even be called a tray?"
Pros: "Boarding was pretty easy and the crew was nice."
Cons: "The seats weren't comfortable at all and did not lean back unless you were in the first three rows. Not a lot of leg room made it hard to get some much-needed rest. Took forever to get off the plane when we landed."
Cons: "I vowed never to fly Frontier again but I had to go to a funeral last minute and they were all I could afford. Our flight was delayed 2 hours after we had already boarded. They offered no options for finding us another flight or anything. All the stores in the airport were closed because it was late and they offered us no food or drinks. Seats were unbelievably uncomfortable and didn't recline. Never flying with them again."
Pros: "I liked that it was a low price."
Cons: "I didnt like that you had to pay for everything and that they were really trying to shove the credit card down your throat"
Pros: "The plane took off on time, was flying smoothly, and even arrived a bit early."
Cons: "I would have liked a little more leg and aisle room."
Cons: "I was scheduled for the Sunday night flight. I was at the airport earlier the the one and a half hour that they recommend. The flight attendant never announced boarding the plane. When other passengers saw it was almost time to board they got in a line, and she started the check in process... and never announced the flight. She also never made any attempt to call my name over the loud speaker. On Monday night after being rescheduled, my flight was 3 hours late on departing because Frontier did not schedule a crew to be there. We were not compensated in any way, we were scheduled to arrive in MKE at 4:05 am and did not actually get to MKE until 7:35 am"
Pros: "We were on time and staff was great"
Cons: "Comfort was awful and paying for seats are ridiculous why not add it to price makes more sense"
Pros: "Not much to like about being late, choppy air and a terrible flight crew"
Pros: "The price."
Cons: "The seats are the most uncomfortable I've ever sat in! and You can't lay them back either!"
Pros: "Flight attendant Mary did her best to make up for the flights short comings. She was pleasant, cheerful and understood she didn't have much to work with."
Cons: "The agents at the ticket counter as well as those boarding the flight wee very unprofessional. They should be working cleaning bathrooms instead of interacting with the public. There was a manager present who acted more like a monitor than a manager. eventhough I have a return ticket, I will not use it and prefer to purchase a ticket on another airline. You can keep the money. I wouldn't subject a mango dog to your airline and service."
Cons: "Flight home was 30 minutes late and not one rep apologized or updated passengers. Horrible communication."
Pros: "Nothing"
Cons: "Flight cancelled 10 minutes before boarding on last flight of the day. Next available flight was four days later! I had to take a refund and buy a ticket for the next day on another airline. From now on I'll just buy my ticket on another airline to start with and save the trouble or wasting my time with this airline."
Cons: "They suck"
Cons: "We were at the Houston airport almost 3 hours before flight time, but no one was at the ticket counter. 45 minutes later the ticket agent arrived then told (not asked) us to move aside so they could check in passengers on an earlier flight. I completely understand the earlier flight thing, but common courtesy goes a long way! The gate agent was quite curt in his attempts to board people by boarding groups. The flight crew was tired, bored and just doing a job. Frontier will not be at the top of the list for future flights."
Cons: "0 leg room, pay for food, 0 entertainment. Solid performance again from frontier."
Pros: "Same as above. Same as above"
Pros: "I liked how efficient the entire staff and flight crew was."
Cons: "I world have liked to know that all food and beverage were available for purchase only."
Pros: "Crew members were fun."
Cons: "The plane was super old. And none of the chairs reclined. And the big surprise was the $35 fee for carry ons lol. Like seriously?"
Pros: "The Flight was on time and the staff was nice"
Cons: "I seats seem to be smaller in size so the comfort was not as good. You have to pay for everything on the plane. This was my 1st time taking frontier so I was sure we would get complimentary snacks but that was not the case. There was no WIFI and no option to purchase it either. Overall, the Frontier was Okay."
Pros: "The crew was just great I had to leave a review. Woman at ticketing and the gate was amazing, very funny kind and accommodating! Flight attendants were the same as well, made the experience very pleasant :)"
Cons: "You have to pay for a bag, zero entertainment & zero free snacks :("
Pros: "Had to cancel flight because of long delays. Actually went smoothly and got an appropriate refund. Wasn't expecting that to be easy but it was."
Cons: "Carry on bag fees made it more expensive at the end. First flight was delayed 6 hours ended up having to buy another flight last minute"
Pros: "Great crew"
Cons: "I paid extra for first class and it wasnt first class. Not worth the extra money."
Cons: "We were given the wrong information for picking up our luggage and had to take a shuttle to Terminal 3 in Vegas. It took 40 min longer than expected at 11:30 pm. Also the flight insurance is totally a waste of money."
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