Daily cleaning, installation of cabin HEPA filters on flights from Alabama to Puerto Vallarta
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Alabama to Puerto Vallarta.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Puerto Vallarta from Alabama is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Puerto Vallarta with an airline and back to Alabama with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Puerto Vallarta from Alabama up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Appreciate the communication from pilot when on tarmac"
Pros: "Delta Comfort Plus is always great !"
Cons: "90 minute delay"
Pros: "Great airline. Crew was great. Comfort was good. Arrived on time"
Cons: "Well the days of reclining seats are over."
Pros: "Funny crew members and very friendly captain"
Cons: "The boarding was processed by one agent. He did a fine job but took too long to board. Needed to have 2 people managing boarding the plane"
Pros: "Crew was great. Delta auto rebooking caused me to miss my next flight"
Cons: "Contacting me before rebooking would have saved me $400"
Pros: "Not much I liked"
Cons: "The crew were the worst Delta crew I’ve ever had. Sat 1st class and waited 1 hour from sitting in my seat untill I was offered a beverage. Asked for a snack and was told to wait until the basket was brought around, 20 minutes later. Asked for coffee, it was terrible and served with attitude."
Cons: "The “newbies” were excited and loud, the main attendant was very.long.winded.every.single.time.she.spoke."
Cons: "It was perfect."
Cons: "Took off late. Other than that very comfortable and great experience"
Pros: "Flight was smooth and fast."
Cons: "Didn't love that my 1st flight got off at gate G. And connecting flight was at gate C on the other end of the airport."
Pros: "The Delta flight crew was exceptional!! Friendly and accommodating."
Cons: "Arrived 30 minutes late. The food is ridiculous."
Pros: "Overall, flight was great."
Cons: "The couple next to me were a little on the plus size. A little tight for my flight. But I was ok"
Cons: "The two layovers"
Pros: "Very orderly."
Pros: "The flight was good but the air didn’t work again plane was warm the space was limited but the movies were good the flight attendants were OK"
Pros: "The pilots were communicative of why and what the reasons were of delays as far as the landing and getting the plane to the gate."
Cons: "Attendants that offered drinks and snacks offered me coffee or water but didn’t offer a snack. But asked the girl next to me if she would want one. No consistency"
Cons: "Flight was delayed until it made me miss my connection"
Pros: "Great Movie selection!"
Pros: "Ended up with earlyish boarding and exit row legroom."
Cons: "Online check-in was an ultimately unsuccessful confusing nightmare. Having either a codeshare flight or a passenger with a new passport would probably have been enough to break the online check-in system, and we had both. Straightened out in the airport, but required waiting in a long line where late arrivals for flights an bhour before ours were given priority. Frustrating not to have a seat assignment until boarding had already begin (would have gone SWA if we wanted that mess)."
Pros: "Once inside the plane every thing was excellent. Very confortable. Great costumer service."
Cons: "They changed the gate it was unclear and hard to find someone to tell us where to go. Once we found someone the lady yelling at everyone where to go was very rude and rushed. Once we found the second gate the crew at the desk was very nice and helpful."
Pros: "Easy boarding"
Cons: "No entertainment"
Pros: "The crew was nice. The cabin very clean. Flight very comfortable"
Cons: "The landing was a little rough"
Pros: "The lady at the ticket inter helped me em get eat I wanted!"
Pros: "The flight entertainment and crew were great. They had a lot of the latest movies available to watch, though I'm not sure you'd be able to watch if you didn't have your own headphones (I did). The crew were friendly and helpful. I got a cold cup of coffee when it should have been hot, and they corrected it immediately."
Cons: "They charge you for everything: sitting in an aisle or window seat ($15); checking one piece of luggage ($25); for food, even on a five hour flight, save for complementary snacks like a granola bar or pretzels. I paid $11 for a tiny sandwich (it fit in the palm of my already small hands). I will definitely get good at the airport next time. It may be just as expensive, but at least it will be filling."
Pros: "Smooth flight. On time and took me from 20 degrees to 80"
Cons: "The flight was fine, but there was no onboard entertainment. Fortunately the Wi-Fi worked so I was able to stream."
Pros: "Great friendly crew"
Cons: "Seats are getting smaller, expensive food"
Pros: "Was short and easy to get in and out of both airports"
Cons: "What ever happened to a free drink on international flights ?"
Cons: "The leg room is ridiculously small."
Pros: "Easy flight from check-in to boarding to deplaning."
Cons: "Nothing really! No entertainment and nothing but almonds eaten."
Pros: "Flight was perfect!"
Cons: "The passenger next to me was occupying 1.5 seats but the crew didn't help."
Pros: "Short flight."
Cons: "We waited 3 hours for the tarmac in Seattle On Christmas"
Cons: "Seats diddn't recline - often ignored by flight crew."
Pros: "It was a great flight."
Cons: "3 hrs delay My first fly was cancell Atl- Mty So ,they booking me next fly atl-Qro I have to stay weathing 9 hrs and just water and cookies"
Cons: "No on board entertainment."
Pros: "The Delta people were solicitous, efficient and brilliant the whole way through. We had not a bit of trouble. Our first class seats were comfortable, but with the supplied blanket, pillow and poor air conditioning it was a hot flight. The cabin personnel were wonderful as per usual, and my tasty gin and tonic soothed any discontent. I wish I could fly this way all the time!"
Cons: "The private contractor handling wheelchair assistance was terrible. A Delta employee theorized that they do not pay enough to attract and retain personnel. Our pre-arranged chair was not there, multiple calls by our Delta assistant finally got us a ride to the chair holding area, but after about 45 minutes we gave up and shuffled off to the security area on foot. Thank goodness my hubby is mobile enough for that to have been an option. When we abandoned our wait we were still 4th in line for an attendant to push the chair. If Delta has any responsibility in this it would be in the retention and compensation for the private contractor."
Cons: "Delayed 2.5 hrs. The next flight to Atl left and reached earlier"
Pros: "Absolutely nothing."
Cons: "These people are reprehensible. They refused to cancel and refund our tickets when the bride-to-be in a wedding we were supposed to go to was diagnosed with cancer and the wedding was cancelled. Every customer service person we dealt with was uncaring, incompetent, and completely useless."
Cons: "Bathrooms filthy..crew surly, no good option for food on three hour flight but cookies and pretzels."
Pros: "The gate agents in New Bern were amazing at helping me find a seat that was next to an empty seat. I checked with the gate agent early and asked if she could accommodate my request (I'm a big girl, and any extra space on a plane is greatly appreciated!). Overall, I was very happy that they were very willing to help make my flight as enjoyable as possible."
Cons: "Nothing. Everything was great."
Cons: "My wife was told she could not board our flight from Boston to Paris because her passport was expired, even though it was not expired. We were told that in Europe passports cannot expire within 3 months of your departure. However, Delta never let us know about this rule until we literally were boarding the plane. How they could not make us aware of this until we were boarding the airplane is unbelievable and unacceptable. This has ruined our vacation which has been in planning for the last six months."
Pros: "New equipment"
Cons: "Late departure"
Pros: "When we landed and I was able to get off the plane"
Cons: "The guy in front of me reclining his sea before take off and the crew not correcting him so I had to which I did. He told the crew "he had the right" Crew refused to correct him because he was on a buddy pass so the rules didn't apply to him."
Cons: "The plane sounds like very very old! Very d Full for a pandemic almost full capacity on a dream liner"
Cons: "We have could have left, still in airport Mexico City"
Pros: "On time, friendly staff"
Cons: "The lunch could be better with a cracker or Bread."
Cons: "No tv"
Pros: "Staff was nice"
Cons: "They pushed my flight forward 15 hours but didn't tell me until five hours before my flight. Not only that but they didn't change the second leg of my trip so I was on the phone for an hour trying to straighten it out. Very stressful."
Cons: "Attendants were rude or looked at me like I was inconviniencing them. Not good service at all."
Pros: "I got food, and entertainment"
Cons: "Less check up, they literally checked my passport 5 times and delayed the flight for 20 minutes which made me be late for my class"
Cons: "Even offered a Boody Mary Zor other drinks on the short flight!"
Pros: "We did finally get to PV. They did have our luggage."
Cons: "We arrived 4 hours late, on a different flight. The second flight left 1 hour later than scheduled."
Cons: "Asked for orange juice and got sweetened orange water, you can do better."
Pros: "Overall great experience. The snacks provided were good and staff was quite friendly."
Cons: "Seats were not the most comfortable"
Pros: "Tv on flight with good movie selection"
Pros: "excellent atention"
Pros: "Hate it the flight."
Cons: "Terrible flight.We should of have the opportunity to sit closer to the the front of the plain considering that we were a family of six with little kids all under the age of 10."
Pros: "The stewards and stewardesses were incredibly friendly, making up for the over-salted food and cramped quarters in economy."
Pros: "Puntualidad y Servicio."
Cons: "Dinner was terrible"
Cons: "Avión muy incomodo"
Pros: "Mileage was credited to my account of SKY TEAM immediately. Many movies are available."
Cons: "A staff on the check-in counter requested me to show eTA of Canada. I tried to log in my e-mail account that received the eTA before. But IP address was Peru. So the e-mail service provider didn't allow me to log in. I suffered from proving that I received eTA. I had to spend much time on collecting and showing all the itineraries related to Vancouver. So I could never visit the VIP Lounge for Business Class passengers because of insufficient time.I had to go to the gate directly to avoid my flight. It was very hard time."
Pros: "On time."
Cons: "Airplane seemed a bit old."
Cons: "Flight Schedule that kept changing."
Pros: "The services on the counter"
Cons: "My flight was delayed"
Pros: "The professionalism of the AIRPLANE crew!"
Cons: "Aeromexico planes are very old, not equipt with technology that passingers needs such as power chargers, etc. I loss my connection to San Francisco because the Mexican Aduana was too slow and very bad organized !! I needed to wait 12hs. Until I was able to get my connection...,crazy!! No really any accommodations from that company to their clients."
Pros: "Nothing they cancelled my connecting flight"
Cons: "First time flying with Aeromexico and it will be my last. The cancelled the flight just when we are about to board and have not responded or compensated me for my substitute flight to get home."
Pros: "The number of movies in the flight from Mexico City to chicago"
Cons: "Food is terrible. Lines in Argentina and Mexico City are insane. I will avoid Aeromexico in the future as it was not worth it The planes were old. People on board nice. But the land crew in Buenos Aires was very rude. The lines were interminable and people not organized at all. argentina is beautiful but the international airport is one of the worst. And Aeromexico seem to add to the chaos."
Pros: "You were served a meal"
Cons: "The seats are literally on top of one another, you couldn't watch the movie in English only Spanish. We waited 30 min for a bus to get us from the plane to go to customs"
Pros: "I slept well."
Cons: "The a/c could've been a little colder."
Cons: "I enjoyed everything!"
Pros: "It took too long for us to take off"
Cons: "No radio stations on the entertainment cinsole Only showed one movie. Should have shown a second one"
Cons: "My luggage was lost and no one from Aeromexico wants to help."
Cons: "Gate assignment was not released until 15 minutes before flight. Flight was delayed one hour. Then it was delayed on run way 45 minutes."
Cons: "Waited from scheduled boarding to when the flight was cancelled- 3 hours and then little help from Aero Mexico to rebook to final destination in a reasonable time. Was promised a full refund of cancelled booking with Aero Mexico and as of 4/17- 0"
Pros: "Friendly staff"
Cons: "food could have been better"
Cons: "The seats are awful"
Pros: "I was comfortable, it was an all Arround good flight, friend Iiness,."
Cons: "Hard to think what I didn't like, since it's been years since I did not get a nice breakfast in other airlines until I flew on airmexico,and did get one."
Pros: "Emelio aranda"
Pros: "Una hora de retraso"
Cons: "Una hora de retraso"
Pros: "Great flight, comfortable"
Pros: "Constant checking on the people in the airplane."
Cons: "Missed connection No reebooking done by klm no hotel voucher no taxi voucher very bad ground service in MEX"
Cons: "Not much to choose From for entertiement"
Cons: "Mi vuelo era de Oaxaca a DF y después de DF a Sacramneto California. El vuelo de Oaxaca a DF nunca llegó porque el avión se le termino el combustible y nos dejo en Acapulco. Después tuve que esperar unas horas para que llegara mi vuelo a DF. Perdí mi conexión a Sácramento. Fui a aeromar y estaba cerrado, nadie me ayudó. Fui a la oficina y cerrado. Después llame a aeromar y nadie me ayudó y me colgaron. La boda de mi hermano es en unas horas y ahora tuve que comprar otro boleto de avión a un precio muy alto"
Cons: "worst flight ever, no space in the plane......"
Cons: "Back of seat was very uncomfortable. Pasta was fair. Movie selection limited."
Pros: "Lovely crew. Great flight"
Pros: "The crew was better on this flight."
Cons: "It was an old plane and the seat were very uncomfortable."
Pros: "Not much maybe just the boarding"
Cons: "The staff needs to be retrained a lot like many police personal and subsequent Police departments. The first class is literally coach with a slightly nicer seat. They treat you like cattle at American Airlines. If you have another option take it."
Cons: "They didn’t even offer water to drink and came up and down at least 8 times to collect garbage. What garbage you haven’t offered us anything to throw out. They announced for their crew protection service may be slightly different if there is turbulence whatever"
Pros: "We ask for help with a 80 year old woman that needed assistance signed up for help o get her from one terminal to her next carnet flight no one accepted her."
Cons: "Only saw what was supposed to have happened but didn’t no help from the air line period."
Pros: "empty plane awesome"
Pros: "Crew was great, pilot was amazing through the rough turbulence. Thank you!"
Cons: "Either less stingybwith Basic Economy or take one less chance to repeat that it is basic."
Pros: "Crew was awesome!"
Cons: "it was great!"
Pros: "Flight attendant very good at updating the passenger"
Cons: "The crew was so rude"
Cons: "Had abnormally long delays today!! Added 4.5 hours to my flight today"
Cons: "This is my second time bad experience with ticketing desk crew. The lady (Her name is Maria) at issuing boarding passes was real rude. First of all she doesn’t know how to enter India OCI (Overseas Citizen of India) information. She was keep saying I do not have a visa to go to India. Which I do not"
Cons: "The female staff at the desk where the luggage is dropped and boarding passes are issued was very rude. A little smile makes a difference vs being rude to customers. Apparently she needed to know that she is getting paid because customers like us choose to fly AA or BA"
Pros: "Just ok"
Cons: "No customs forms on board. Big inconveny"
Cons: "Airplane did not have plugs for phones nor head recliners"
Pros: "Frequent updates on lightning in the area ( causing delays). Full service on board while we were wIting for weather to clear. Very good i flight service."
Cons: "Just the weather — so nothing anyone can control"
Pros: "Short flight"
Cons: "At the end of three flights to obviously be understaffed and to have luggage take an hour and fifteen minutes is disrespectful and shows how AA is callous about it’s passengers needs."
Pros: "The trip was fast and efficient. The crew was very friendly and we had no issues."
Cons: "Flight to and from AL on American Airlines were both canceled - I was switched to Delta on the ‘to’ trip and stuck in AL another night on ‘home’ trip"
Pros: "The crew was friendly and efficient, the pilot kept the passengers informed about the delays and updated gate info, etc. well. The seats and interior were cleaner and in better shape than I remember from the last time I flew American."
Cons: "The flight was delayed waiting for crew. The pilots arrived, then a couple of stewards and finally the last steward. Then had to de-ice and wait in line for takeoff. Made my connecting flight with 6 minutes to spare. Never received beverage service. Took 20 minutes to do the first 6 rows and then was discontinued because of turbulence."
Cons: "Terrible turbulence"
Pros: "There was an excellent selection of movies to choose from. The seats were pretty nice and clean and modern. A power outlet at every seat, and not just USB."
Cons: "Flight was delayed due to paperwork and some people were racing to their connecting flights. Lots of turbulence. The seats seemed comfortable at first, but actually hurt my tailbone pretty quickly, while the 17 hour flight we took next did not. Tray tables are the folding kind and a bit awkward. We were in the last row by the bathrooms and our seats didn't recline at all. You had to pay for any kind of snacks other than a little bag of pretzels and a package of cookies. We were in one of the last two boarding sections, and the woman letting us on the plane tried to make us check out carry-on luggage, stating that the overhead bins were full. Well, we didn't want to be without our bags for the next 24 hours, so we argued and she let us "try" to bring them on. There was PLENTY of room back there! It's just the standard line they feed, apparently, so beware if you're sitting in the back of the plane!"
Cons: "Seats are small and not ergonomic"
Pros: "Flight was smooth, on time. Modern plane. Got the sense that careful aircraft maintenance is always a high priority. Courteous attendants. Large choice of movies."
Cons: "Blankets but no pillows on this long red-eye. We need a pillow! Wrap was a bit doughy. no choices."
Pros: "Nice staff!"
Cons: "A bit bumpy!"
Cons: "Outdated 757. No individual entertainment. Power restricted to premium seats and was intermittent when it worked."
Cons: "They did not have any customs and immigration forms on the plane so everyone had to pick them up as we got off the plane and fill them out before proceeding to the customs area. It was very inconvenient for all passengers since there was not a good area to fiill out the forms and it slowed everyone down. First time I can ever recall the airlines not having the forms available before we landed"
Pros: "Not much."
Cons: "Plane malfunction resulted in delay, and missed connection. Rebooked connection flight was canceled. Now in day 2 of eaitingto get home."
Pros: "The flight was a quick 39 minutes from Chicago, the staff was friendly. Good flight."
Cons: "It's snowing!"
Cons: "Food was 100% inedible, I didn’t even bother with the breakfast because the main meal was really really disgusting No in seat entertainment The electrical outlet was not turned in for that section of aircraft"
Cons: "Domestic flights with American are atrocious. The plans cram too many people into such a small space. Leg room is non-existent."
Cons: "Nickel and diming people for every little thing. I didn't mean to select a paid seat upon making my reservation on-line, and I couldn't get it to come off. Had to pay anyway."
Pros: "The plane was clean, leaving on time, with fewer passengers there was much room and the service was surprisingly friendly for an American Airlines flight."
Cons: "The crew had a light task with the fewer passengers on board and they made the best of it... not neglecting the passengers, but definitely looking out for themselves and that was a bit obvious by creating small cabins for them to stay in using the curtains near the door exits and encouraging people to move to empty rows to clear the back rows for them to sleep on. Not bad, but just a bit obvious."
Pros: "Since air travel holds little charm for those of us who ride in economy class, my expectations are pretty low. The crew was polite and there were no delays."
Cons: "The food was typically low quality."
Cons: "Flights out of RDU to Philly were late. AA will not let you get on another flight going to the same destination if your checked luggage has been committed to particular flight beforehand. You have to fly with your luggage."
Pros: "Boarded on time."
Cons: "Left 25 minutes late. when I asked the flight attendant to let me move further to the front so I can leave the plane quick and not miss my connection I was told that there were no other seats. I looked and YES there was at least 5 other seats in rows much closer than mine! Also upon arrival we did not get off the plane for 15 minutes . My connection was boarding already. I had to go from gate E 6 to gate B14 in a flash at the age of 66 I barely made it out of breath and they were about to close the doors! I was not a happy camper when I was told in the flight 5406 that I had plenty of time!!! not to worry!!!"
Pros: "Nice seats, friendly staff and crew."
Cons: "Boarding groups are not clearly announced-and with the threat of checked baggage this makes people angry and spiteful to other passengers. They forgot to bring the immigration forms onboard, only had the customs. They didn't give us pens/pencils to fill out the customs form. This made offboarding confusing and messy. What entertainment? No screens."
Pros: "Flight attendants were great. Also rearranging our seats so that we could sit next to our 2 year old daughter was very helpful."
Pros: "Courteous and polite"
Cons: "Nothing was a great flight"
Pros: "There was an air traffic back-up for a few minutes, and instead of just letting us sit there wondering what was going on, the pilot gave us periodic updates on what was happening, which made the process much easier. Also, the flight attendants were friendly, which makes a big difference."
Cons: "3 hours delay, because the airplane had not been tested as required in a previous International flight. We had to change plane which caused a lot of caos regarding the transfer of luggages and food. We sat on the plane forever with a lot of confusion."
Pros: "Great crew!"
Cons: "No in flight entertainment and no electric outlet on the flight. Very basic airline."
Pros: "Everything. In flight entertainment was great and service as shops."
Cons: "No issues."
Pros: "On time departure and early arrival."
Cons: "No meal. Only a bag of pretzels and one drink. Even half a sandwich would have been acceptable."
Pros: "Everything was good"
Pros: "American routinely cancels flights between CLT and TRI. this is the fourth time this year ive had to rent a car and drive the 3 hours at a cost of $130-300 each time. They are a terrible airline in terms of customer service. If they can't serve the route they shouldn't sell tickets!"
Cons: "Bhm flight delayed . Threw everything else off"
Pros: "Crew and boarding was great."
Cons: "Three trips around complex on train because of gate changes. Could have spent a short while eating, relaxing, instead of frantically thinking I was going to be late and miss my flight."
Pros: "Landed safely."
Cons: "100 degree plans before taking off for mechanical reasons. Upon arrival it looked like a refugee camp in baggage claim area. A bunch of bags unclaimed scattered about. The screen said carousel 12 and confirmed it with local reps and then after waiting for a while some passenger says "if you're coming from Charlotte the bags are at 11, that's where I found mine". The miracle of flight is a miracle. I rarely complain but more often than not when flying domestically I realize how stretched the airlines are."
Cons: "Just a normal flight - on time. All good"
Pros: "Amazing crew!"
Cons: "Keep traveler's updated on delays."
Pros: "Crew was fun. Didn't get to finish movie because no wifi from den to mtj"
Pros: "Drinks and snacks were fine.. Entertainment OK"
Cons: "Flight was 40 mins late. Plane was older than Noah's Ark."
Pros: "Flight was very late landing and we missed our connecting flight. As a result had to get a rental car in order to connect with our friends. Also it was a baby crying nonstop for the first half of the flight."
Cons: "Better timing on the flight connections."
Cons: "No Wi-Fi but swayback said Wi-Fi"
Cons: "We could have made our connecting flight. And then our"
Pros: "I enjoyed purchasing a full fare first class ticket for my vacation"
Cons: "I didn’t like being bumped off my flight and being placed on a later flight in coach section. No refund for lesser service."
Pros: "The flight from BHM to DEN (my connection) was re-routed due to poor weather in DEN. What was supposed to be a 3-hr flight, turned into a 5-hr flight. Thank goodness my layover was originally 3.5 hrs, so that extra time in the air cut into that wait time at the airport, but at least waiting at the airport would allow me to move around and stretch my legs, and not be stuck in THE tiniest plane seat I've ever experienced."
Cons: "Being stuck on the plane for 2 hours longer than the original flight time of 3 hours made my legs ache. The seats were SO incredibly tiny, and there is very little room in the pocket on the back of the seat in front of you. You can't fit a water bottle, and barely my tiny purse or e-reader device. Please do away with these super-tiny seats."
Pros: "The flights were on time"
Cons: "Packed together like animals on the way to the slaughterhouse for a 6 hour flight. And they charge for the tiny screen entertainment. They will happily allow you to swipe your credit card. Fly Jet Blue if you can- extra space between seats, free entertainment, comfortable flights."
Cons: "The flight on the way west was awful. It left Albany almost two hours late making me miss my connection to LA. At Newark airport the next two flights were overbooked so United put me up in a hotell The next morning the first two flights were overbooked but they put me on the third flight. That was supposed to come into LAX a half hour early but a passenger became very ill so they landed in Des Moines for the medical emergency. I realize that wasn't United's fault, but I don't think it should have taken so long to take off, and we were well over an hour late upon arrival."
Cons: "The crew was the worst ever!!! Very rude ladies who spent more time on their phones then serving the customers. They sucked"
Pros: "Nice crew and smooth travels. Good snacks and coffee."
Cons: "No drop down or seat screens."
Pros: "Crew was great."
Cons: "No internet available without paying and no charging station available in flight."
Pros: "Good on-phone customer service to make flight accommodations since we missed our connecting flight out of Denver"
Cons: "Insufficient and/or incomplete communication from pilot as to the nature of the delay (unhooked cable), how it was being addressed (the ONLY person that could hook the cable was still at home; then when he did arrive, he was assigned to fix another airplane before ours), and what we, as passengers, could do to help ourselves (United staff was reviewing connections, but then no one ever came back to relay information about that). We missed our connecting flight (we finally departed 15 minutes before our connecting flight left Denver); I had to call customer service while still sitting on the plane, and we were placed on a connecting flight out of Denver that left 4 hours AFTER we should have landed at our final destination. What should have been 9 hours of total travel time (including driving to and from airport, security checks, customs, etc.) turned into 20 hours, resulting in a lost 1st day of our trip."
Pros: "Getting off the hot tin can!"
Cons: "Plane was delayed because the AC was not working right. It never really cooled down much during the flight. They need to get their act together"
Pros: "The front desk was able to change our seats so that my husband and I were able to sit together and we were very appreciative for this."
Cons: "Flight was uncomfortable, too long and they were unable to provide meals and ran out of plastic cups."
Cons: "The united staff kept skipping the lines to drop off the bags. They didn't care when multiple people in line said they were skipping people. After paying once for my checked bag they tried to make me pay again. Asked to see in writing what they were trying to explain and the manager couldn't do it. They never gave me my ticket stub for my checked bag. So if it hadn't arrived I wouldn't have had anyway to find it. Very disappointing staff in SFO. Seemed aa if no one at SFO was happy to be working there or even worse didnt know what to do most of the time. VERY different than the DEN united experience."
Pros: "I am slow walking due to health issues. Coming from Kansas City to Chicago was a problem. My daughter who was with me is physically handicapped. There was no transportation to assist us to get from one terminal to another one when we arrived. Thank goodness we had a two and one-half hour overlay. Going home was a different story. Two wonderful gentleman met us as we disembarked and speedily got us to our flight. We only had 30 minutes and they made sure we were there. Issac and the other man are to be commended!"
Cons: "The fact that no one was there to assist us with transportation."
Pros: "Arrived safely and almost on time despite late departure."
Cons: "Boarded plane in nonsensical manner. Had to try to walk opposite the flow of traffic to find room in overhead luggage compartment. Plane was too cold."
Pros: "Plane was 1/2 full; almost all tourists. Clean and ahead of schedule"
Cons: "Snacks are really weak - and I paid for them!"
Pros: "Same exact as above"
Cons: "Same as above"
Pros: "I loved how easy it was to book the flight."
Cons: "I cancelled my flight within 24hrs and received no refund because I booked through priceline. However, there was no restriction or clause listed on the ticket stating that I had to cancel through priceline also. It really should not matter who I cancelled through, if I canceled within 24hrs the refund should be given. Also, the debits from my account said United as well as priceline taking me to United's web page to make the purchase. So of course one would think cancelling through United's site is appropriate. I'm very disappointed in United and will consider all other options (Airlines) before booking with them again. PS - United customer gave me the run around for 3 days knowing that it was their policy and they were the company who's keeping my money. Absolutely ridiculous."
Pros: "On time."
Pros: "First of all, I was excited to get to Puerto Vallarta! Unfortunately, we had a delay due to a child who got sick as the plane was backing from the gate. The crew was fantastic and had paramedics load the plane to check on toddler. The family deboarded and United crew cleaned the throw up. The pilots kept the passengers informed and we proceeded with the flight. The flight attendants were fantastic, particularly the brunette attendant who remembered me from a previous flight. Best flight attendant ever!! Thank you United!!!"
Pros: "In these past six months my family and I have been back and forth on the same route and in four occations this flight as been delayed. My 70 year old aunt lost her other flight in Houston and had to wait 12 more hours overnight wihtout food because all the restaurants were already closed. In our case were a party of five and with 1hr 40min connection. We had to run to the other side of the airport to the international gates not knowing if we lost the flight because when we arrived to Houston the second flight was already boarding. Luckly the flight attendants let us out first before the other passengers and barely made it."
Pros: "From Salt Lake to Houston, there was a really rude flight attendant, a man. Other than that, my entire flight experience was good. They didn't have Dr. Pepper."
Pros: "I arrived at the aurport 1 hr 20 mins before flight - plenty if time to check in and make it to gate at a small airport ad Newark is. Wanted to check in online - the United System did not allow me to. Had to wait in line - long line due to holidays. I raised my hand and asked for assistance given the impending 1 hr cut off time for check in. Was told I should go to the special assustance line. Well, guess what - that line which was meant to be express service for fliers with special situations was moving with the speed of a tortoise - slower than the general line. Only 2 flight assistants were servicing, both incredibly slow. When asked politely that I need special assistance as I was approaching the 1 hr cut iff fir checkin, the United lady yelled at me instead of speeding up her slow motion. Bottom line, I missed my flight on a tiny airport dedpite arriving 1 hr 20 mins before flight. Had to wait 14 hrs overnight at the airport to catch the next flight because the United Airlines personnel are lazy, slow, inefficient, rude and no customer oriented. Terrible service."
Pros: "The boarding line up for each group."
Cons: "All the flight attendant look unhappy the moment we got on board. We have to pay for entertainment. The air was so cold and they dont have blanket."
Cons: "The flight I purchased was over booked. I had to leave a friend behind and travel on my own. I will never use United Airlines again."
Pros: "Econ Plus was nice. Flight was fine."
Cons: "GA called for all "people with disabilities" to board first. How about simply asking for people who need a little extra time...PWD's is a bit of a label that doesn't work for me. While we were boarding the white female FA made a snide comment that maybe passengers should not bring more than one bag. She was also rude to the other FA."
Cons: "I had to fly to San Francisco bcs maintenance and delays bullshit"
Cons: "The cabin was very hot"
Pros: "Thank you for moving me to another flight when mine was cancelled I appreciate that."
Cons: "Movies were not accessible - captions were too small. Movie also froze a few times or became jerky. Not sure whether or not it was your issue or the phone itself."
Pros: "It was a great experience overall"
Pros: "Everything worked. Smooth process. But online check in didn't work well for us."
Cons: "Online check-in."
Cons: "Tiny space, no access to electricity"
Cons: "My flight was delayed by 3 hours which caused me to miss my connecting flight...needless to say I had to stay at the airport for 16 hours for another flight on another airlines"
Pros: "The on board crew did a good job but didn't have much to offer us."
Cons: "No more seat back pocket. Its aolid plastic now & nothing fits. No meal service on a 4 hour flight. That's ridiculous. No check in counter. Just a sea of people fighting for kiosks to self check in. Bad enough there's no more ticket agents, they could at least have an organized line."
Pros: "I like the friendliness of the crew and trying to do the best to make our flight comfortable as possible. The plane was very big&nice. By S.K"
Cons: "I didn't like that i didn't have much leg room &scrunched in a three seater.And my ride home was a lil bumpy i guess due to the weather."
Pros: "I was very happy with the attendants. Very friendly and helpful. The crew was very professional and informative."
Pros: "To say, its been over 20 years since I've flown, everything was just fine."
Cons: "United botched my boarding passes at security so I had to run back and get the correct one, catching my bags to see if they were going to the right place"
Pros: "The flight attendants were professional and friendly."
Pros: "Boarding was a little challenging. Had issues with a bad check-in kiosk, but the staff handled well and got on my flight. Small plane,but a short flight."
Cons: "I was told I had a confirmed seat after a cancelled flight and showed up the next day to find out it was given to someone else. No help was giving took us three hours to finally get help"
Cons: "I was told that despite weather delays I would definitely make my connection on time and to "stop wasting the agent's time" with my questions. Of course I missed it, spent Christmas night in the Houston airport, and nearly lost my job for missing work the next day. I would never fly United again."
Pros: "My flight was generally uneventful (which we like a lot!)"
Cons: "The flight attendant repeatedly hit me in the head during beverage service. And didn't acknowledge it. Even when I moved to avoid continuing to be hit. I'm tall, but not remarkably so. I fly relatively often and this is a first."
Cons: "Lost my bag and didn't give me enough information on giving it back"
Pros: "Crew was very nice."
Cons: "They really packed us in like sardines and did not enforce any mask-wearing."
Cons: "Spirit cost me $105 for my bag checking in. I didnt expect that. That is RIP OFF"
Pros: "Pilots were very late, we sat on the plane about 45 min waiting."
Cons: "On time crew, or not board so early if the crew isn’t present."
Cons: "Excessive baggage fees"
Pros: "Everything was easy. From checking in on flight to crew being so friendly and human. Great flight!"
Pros: "No issues - Quick and efficient"
Cons: "Way too smal no elbow space at all seats very uncomfortable never again with spirit airlines"
Pros: "It was very roomie"
Cons: "Customer service was not the best. Service was very unprofessional. Boarding was delayed and customers were rushed due to it. Flight was below satisfactory even without there being much scheduled turbulence. Seemed like pilots were rather inexperienced."
Pros: "Price of my ticket"
Cons: "The landing and seats not reclining"
Pros: "Nothing AT ALL besides maybe the flight attendants !"
Cons: "Small seats, you guys charge way to much for bags so people might as well pay for another airline because you pay for your bucks worth I purchased tickets for my mother a month in advance, & on her way back home too Seattle she sat in a airport for 5 hours because YOSu guys didn’t have a pilot I will never buy or fly spirit airlines again ! You guys did nothing to satisfy the customer besides getting them on another tight flight . A comp, or free baggage, refund of course would have been great ."
Cons: "Spirit is the worst airline. they will charge you an extra $55 dollars lfor carry-on luggage! this is ridiculous and unacceptable. I highly advise people to never travel with Spirit. this company is a scam."
Cons: "20 minutes prior to boarding, they announced there was no crew and the flight was cancelled. Passengers were instructed to line up for rebooking. For the first hour, there was only one person for the 100+ passengers. After an hour, a second employee showed up and asked those who wanted a refund to go to another line (those wanting to rebook should stay in line). Three and a half hours later, when we reached the front of the line (despite only being 1/3 of the line) we were told those who were sent to the refund line had taken the remaining tickets for different flights out that night and/or the next morning. We were offered a flight the following day on a different airline at a different airport. Not sure what happened to the remaining 50 or so passengers, but they probably got a worse deal."
Pros: "That I got my money back when they canceled my flights 4 hours before I was supposed leave."
Cons: "Canceled our original flight without telling us. Spent 2 hours on the phone trying to get another one back home (most inconvenient flight ever). Woke up the day of to head home and Spirit had canceled AGAIN. The baggages fees are astronomical to top it all off. So glad Southwest was able to accommodate us and get us home at a normal time and we never had to fly with such an awful airline."
Cons: "I was so uncertain of how this flight would go based on all the changes - I didn't feel like it was going to be a safe experience. I didn't even take the flight, I booked with another airline. Also, when I signed in to the Spirit website, and put in my info - somehow a DIFFERENT FIRST AND LAST NAME got associated with my contact info. Terrible software and potentially a really disruptive situation - when flying, identity information is critical. Awful."
Cons: "The seats are too small and there is not enough leg room."
Pros: "Everyone thing went smoothly and fast."
Cons: "All the added cost: seats, baggage, and snacks."
Cons: "They canceled the flight and didn't notify us! We will not every choose to fly spirit again"
Cons: "No one did anything to help me in my horrible situation. Evryone kept refering to ither companies and shifting the responsibility."
Cons: "3 hour flighours delay, another hour on the runway and another 30 minutes waiting for baggage"
Pros: "Late late late"
Cons: "Late latw late"
Cons: "Need to let wile have one small carry on FREE!"
Pros: "Boarding quick and efficient Gate assistant fabulous"
Cons: "Crew sat most of the flight. No complimentary items. Flight early Waited 45 minutes in baggage claim"
Cons: "Our flight was cancelled"
Pros: "it wasnt good experience"
Cons: "flight was 2 hrs delayed and they even not offered water."
Pros: "I got upgraded! The best flight ever!"
Cons: "One of the crew who was announcing- most of the worda words were not clear"
Pros: "they at least gave us a full refund"
Cons: "they cancelled our flight but didn't send any emails. I found out when I went to check the day before. didn't provide us with any other flight options. had to completely cancel our trip to florida and rebook Disney, losing those reservations. absolutely terrible. I WILL NEVER FLY WITH SPIRIT AGAIN"
Cons: "The ticket appears nice and cheap. but it isnt. they charge you 55 dollars for a checked bag, another 55 dollars for a CARRY ON bag, AND their weight limit is 40 LBS instead of 50LBS, so if you have a normal checked bag it's actually going to be almost 100 dollars. If they could have I am sure they would have charged me 25 dollars for a seat-belt and charged me 10 dollars for using the airplanes bathroom. They are the epitome of money grubbing cheapskates. this is not to mention the seats being at least 4 inches closer together than any other plane I have ever been on. crammed in their like sardines. Spirit airlines is a complete pile of $hit and I will never be flying with them again."
Cons: "We were bumped to a flight three days later. This gave us only hours to be in our vacation destination before we had to turn around and go home. The only thing they could do for us was give us what we paid back. Couldn't say sorry or even give us a receipt. Never again."
Pros: "The low airfare is very deceiving when bags and carry ons are all taxed at a very high rate. Watch out for all the added costs."
Pros: "Not much. OK when no problems arise. Chaotic otherwise."
Cons: "No protocols for flight cancellation! Absurd."
Cons: "It went smooth and it was on time"
Pros: "Exit row but you have to pay for it!!!"
Cons: "Late, cramped, nickel and dime you to death. Always in your pockets for everything!!"
Cons: "The airline"
Cons: "Delta screwed up their flight so I didn't even make it. So there's that."
Pros: "The price was low. When the flight was cancelled, refund went smoothly."
Cons: "After waiting several hours, flight was cancelled because they were short 2 crew members. A special flight was added but not till 2 pm the next day. We were only offered lodging if we took that flight. That was too late for us. They did offer meal vouchers but by that time, the airport restaurants were closed."
Pros: "I got there?"
Cons: "Pretty much everything else. Everyone told me to avoid Spirit, and I will now join that group encouraging others avoid it. I paid $90 for my carry on bags, but they never ever checked whether people had paid for carryons. The staff were rude and the whole process was terribly managed. Although touted as a budget airline, Spirit has so many hidden charges that the costs come out the came."
Pros: "Despite being a "bargain" fare airlines, it was a remarkably smooth, comfortable, trouble-free flight."
Cons: "After you add in "extras" such as luggage ($31-35) and a reserved seat ($17-20), the fare is still reasonable but not as low as you may have initially been lead to believe."
Pros: "flight cancelled"
Cons: "Kayak charged me for a flight I did not take. When I went to check out it said there was an error. So I changed my mind and booked another flight instead. come To find out I was charged for the flight."
Cons: "Hidden fees for bags and seat assignments."
Cons: "Delayed, unfriendly crew"
Pros: "Crew had a great attitude"
Cons: "We were delayed, and had to sit on the plane for over 2 hours. It appeared no one could give a reason for the delay."
Cons: "Flight was cancelled at last minute!"
Cons: "While the ticket was $300, I ended up paying an additional $204 for 2 check in and 1 handcarry. And probably have to pat the same back. Never before."
Cons: "Spirit airline is ripe with hidden fees and scams..! I will never fly with spirit ever and will advise as many prople as possible to avoid their bate and switch tactics."
Cons: "Delayed flight, sat on Tarmac for 40 min.."
Pros: "Unless you really know what you're getting into, I would not recommend flying Spirit to anyone. Be prepared to be upsold at every opportunity until the prices just about match those of their nearest competitors. However, service and comfort lag far behind. The system can be gamed to where you come out a little ahead, but you're still flying in ragged, uncomfortable planes. Moral of the story, do not fly Spirit!"
Cons: "Everything, other than them getting me to and from my destination safely. Everything in between was pretty bad."
Cons: "Customer service was absolutely terrible. I thought that the walk-up fee for luggage would be $35/45 but when it was $50 I gave a shocked expression. Which, that's fine if it was advertised that way (I'm sure it was). But when the lazy desk attendant, who was doing nothing but holding a wall up, says "I can't believe people are shocked when you tell them that, it's like come on you know." I'm fine with you saying that when I'm gone, but when people are standing right there and can hear you while you are acting like they aren't even standing there....that is when you have a customer service issue. Although I wanted to lash into him, I felt like it wasn't worth it and much below my level, and I apologize for not gathering that person's name so you may address this properly. Understandable that there are delays, but there shouldn't be a delay EVERY time that a person fly's on a certain airline. I'll try to print tickets online and it says error, but then need to have a discussion about why I am not paying $10."
Cons: "We boarded 45 minutes late, sat on plane for an hour, then was told we had to deplane for 2 hours for inspection. Then delayed an additional hour. Instead of departing at 8:06pm we left the gate at 1AM"
Cons: "Flight was six hours delayed."
Airlines flying from Alabama to Puerto Vallarta have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Alabama to Puerto Vallarta
Masks required on board, masks provided on flights from Alabama to Puerto Vallarta
Social distancing seating
Middle seats unavailable to book on flights from Alabama to Puerto Vallarta
Testing for antibodies, testing for symptoms for flights from Alabama to Puerto Vallarta
Waiving of change fees. Search flexible flights from Alabama to Puerto Vallarta