Daily cleaning, installation of cabin HEPA filters on flights from Alabama to Warsaw
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Scores according to KAYAK customer reviews
Cons: "All was good"
Pros: "Crew was helpful and ver polite and efficient"
Cons: "At the boarding gate they were cherry picking whose bag is too large and whose isn't. My bag was tagged for nothing, no one at the aircraft was to load them to baggage hold. Plenty of space on the plane. What is the point of the fuss."
Pros: "Nice people"
Cons: "Some games for kids"
Pros: "Excellent service, friendly crew, economy seat was ok even if I’m 6’ 1”"
Cons: "Food was not very good, inflight headset available but very, very low quality for such a noisy environment and their own headset plug would not match the plug type of the entertainment center!"
Pros: "Really cheerful and friendly crew."
Cons: "They changed my seat just before boarding. Front lavatories are not usable by passengers behind the curtain."
Pros: "Im stuck in London due to flight delays. I will never book with kayak again. I am so fed up with travel ticket i booked with kayak"
Cons: "All was fine"
Pros: "I loved that the staff made everyone comfortable and answered all questions. The captain was in constant communication with us. and especially that the ground service team managed to rebook us all the way home to Tucson the same day."
Cons: "That the flight was so late getting to Munich that we missed our flight from Rome to Houston and then to Tucson."
Pros: "Same as above."
Pros: "There were blankets and pillows for every seat. There are USB ports at each seat as well as headphone plugs."
Pros: "Smooth boarding."
Cons: "Plane packed to the hilt. Tough to find space for cabin luggage."
Pros: "Comfort and space"
Cons: "Plane was scheduled to depart at 10:30 and didn't leave ground until 11:40, unacceptable."
Pros: "Everything. Food, drinks and entertainment was great. The crew are amazing. Great flight. Pilot kept us informed of everything with delay of serving food due to turbulence."
Cons: "How long it takes you to get to Germany! But they have no control over that."
Pros: "Crew were good with serving food and drinks before our flight . We are sitting on aircraft for 1.5 hrs before departure stuff was excellent to keep us inform."
Pros: "Food was pretty good,Lufthansa one of the best companies to fly with."
Pros: "Service was efficient and non invasive."
Cons: "We had to land in Bari, due to weather, and the airline initially wanted to take us back to Munich for the night and return to Naples in the morning. They ultimately opted to drive us down to Naples but didn’t arrive at that decision until we’d been on the ground for quite a while."
Pros: "Very smooth flight, great service. Chose the first row in economy which had tons of legroom. Connected in Frankfurt, very easy connection."
Cons: "Passport control in Frankfurt doesn't open until 530a so we all had to wait in line. The TV monitor was not as sensitive and would fall easily downwards sometimes."
Pros: "No turbulence, very nice Crew, flight was on time. Very smooth flight!"
Cons: "Cold on plane, could be more entertainment, but the flight having no turbulence and being less scary is more important to me. So I am very happy!"
Pros: "Clean. Friendly staff"
Cons: "1.Plane was late to take off. No announcement about it. Some passenger came in the last minute. 2. There were 3 young men being me. They talked extremely loud and were bursting laughing ALL THE FLIGHT, 1 hour 45 minutes. Crew didn't say anything to them. It was very annoying. 3. Unorganized boarding. 4. Announcements were not loud enough. I didn't hear anything due to the talking passengers around me."
Pros: "It's an hour so not much can go wrong I guess."
Cons: "Nothing. No issues with the flight"
Pros: "I liked the food."
Pros: "Crew was great. I was traveling with infant and they kept us kept us comfortable"
Pros: "THE VIDEO OF THE FLIGHT THE WHOLE TIME. THE SMOOTH SMOOTH FLIGHT. THE FOOD AND WINE. THE SERVICE."
Pros: "See above"
Pros: "nice and polite crew"
Cons: "no screens/maps with route information no enterteinment unless downloaded on your own devise, I had an Iphone which is too small to watch anything.... seat hardly reclined at all and felt extreemely uncomfortable"
Cons: "Oversold flight."
Cons: "the food was not kosher chicken with milk at the first flight the past was owerfull"
Cons: "Smelly plane,uncomfortable chairs, AC didn't work properly (hence the smell).No screens, spotty Internet."
Pros: "I will never use again"
Cons: "Nothing to like , people very rude"
Pros: "good atmosphere at the terminal"
Cons: "Workers at the stores in the airport. The money confusion. best to use credit card not euro... a bit sneaky giving a euro and getting back Polish moneys..."
Pros: "Very nice gate crew and check in people."
Pros: "Service was very good."
Cons: "Pasta was so so."
Pros: "Flight crew was decent."
Cons: "The flight was late in departing and then rerouted from Frankfurt to Manchester causing many passengers to loose connection. The reasongiven was a crew scheduling issue. Compensation upon arrival at Frankfurt was nil unless you asked and if you did you got an insulting 7 euros which barely even paid for coffee. No apology to people given just a "business as usual, it is your problem attitude". At arrival in Frankfurt there was a pass the buck attitude where any questions of connecting flights, and reroutes was forwarded to a Lufthansa counter that was NOT manned by anyone. Very frustrated."
Pros: "Faster then any other airline. Supersonic jet ..."
Pros: "process of online check-in - fully automated so just few clicks on link (without entering booking number etc) which I received by email and I was ready to go"
Cons: "bus in Frankfurt"
Pros: "Great airplane seats in Prem. Economy."
Cons: "Information access to cancelled flights was horrible. Impossible to get assistance."
Cons: "Checking in in Tel Aviv was the worst experience I have had in checking in. The ladies just sat there, explained almost nothing, gave no eye contact. Finally, they told me the flight was overbooked and that was why I was waiitng. They offered nothing else--as if I had done something wrong (the impression they gave me), rather than Lufthansa. I waited a full 1 1/2 hours. No other explanation. At the very end, when they finally put me on a flight, they chastised me for not checking in online---this was NEVER offered to me by Lufthansa on my flight there or on the return. With other airlines they always send me an email to check in online ahead of time. Lufthansa did not. I could not have been more disappointed with this checking in experience with Lufthansa. Again, the worst in my life and would be cause for me not to recommend Lufthansa to others. Otherwise, the flight itself and the actual crew were great. So disappointing to have such an unprofessional check in experience."
Cons: "Fell asleep and didn't get any food, even though the cart was 1 row behind me when I woke up"
Cons: "The boarding process"
Pros: "No problems at all. Luggage was there a and crew was very polite tried to keep everyone comfortable."
Pros: "We arrived at our destination on time"
Cons: "Computer problems at airport. Waited about 45 minutes in line to check our bags. Plane left late. Very cramped seating."
Cons: "It was late."
Pros: "This flight was cancelled"
Cons: "This flight was cancelled and we were rebooked on the 10:30 flight to Frankfurt"
Pros: "Boarding,emtertainment, taking off , landing"
Cons: "Food, little room between seats. Not enough fruits . Overall promising experiance"
Pros: "Luggage came pretty quickly."
Pros: "I appreciate that Lufthansa sends updates about the flights and gate changes before every flight. The crew was excellent."
Pros: "Great crew for a change, very helpful and pro!"
Pros: "The crew is nice"
Cons: "No respect of distancing the seats ; all the seats were occupied. No wifi"
Pros: "Yeah Everything well organized"
Cons: "I believe so"
Pros: "Great and friendly crew"
Cons: "In-flight system had some problems and seats seemed a bit uncomfortable"
Pros: "Entertainment programs"
Cons: "New variety of food"
Cons: "Entertainment worked sporadically"
Pros: "Crew was ok and servicial"
Cons: "Food and reception at door of boarding"
Pros: "The entertainment options were great."
Cons: "Seats are so cramped. I'm 5'3" and could use either arm rest because both people on either side spilled into my seat."
Pros: "Good crew, as usual with Air France."
Cons: "Old plane with very lousy seats for a super expensive business class. Super slow check in and overall process till boarding because of lack of ground staff compared to passenger volumes"
Cons: "Great experience"
Pros: "The crew was friendly!"
Cons: "Once again no vegetarian options."
Pros: "The crew was helpful and accommodating"
Cons: "The flight was delayed, missed connection, and lost baggage. Subpar."
Pros: "Food was ok."
Cons: "Very little room in economy class. For a 6'1" person, it's impossible to get comfortable."
Pros: "The crew"
Cons: "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."
Pros: "We were a little delayed, so I read my book. Not for long though as I was really tired after my flight from Los Angeles. I fell asleep right after take-off and didn't wake until we landed. Best way to fly :-)"
Cons: "Very little legroom for a 6'1" guy. Would have liked a bit more space, but I guess I was too tired to let it bug me."
Pros: "Flight was on time."
Cons: "Food could have been much better in comparison with other airlines."
Pros: "It was only 2 hours"
Cons: "Small plane, no movies"
Cons: "they lost our luggage very inconvenient"
Pros: "Short flight so I can't really complain. It was no frills, standard small aircraft with no high tech entertainment system. Seats were fairly comfortable"
Pros: "Service and crew are great"
Pros: "The crew worked hard, but the food was below the French standards."
Cons: "The flight was delayed for 2.5 hours and the passengers spent this time in the cabin without a/c."
Pros: "Good size plane. It didn’t end up being full so there was plenty of room to move around. Quick flight and easy."
Cons: "Nothing to complain about."
Pros: "Great service, decent food"
Cons: "There was no WiFi on the plane"
Pros: "Food was good and again, staff were friendly and professional. Flight was on time and efficient dis-embark mentioned."
Cons: "Slight issue with headphone connection, was not the only passenger."
Pros: "The free glass of red wine when the plane finally took off."
Cons: "The flight was delayed. We were told that it was just a half an hour delay by the man that was informing us of the delay and then we were then told by a woman that it was going to be over an hour. We weren’t told any specifics of why the plane was delayed, other than: “ the engineers are looking at the issue now”. We received messages saying that the flight was cancelled but then we were told to ignore that. We were told that we would have an update every 10-15 minutes but by the time we had the next update was 1 hours later, we were told that the plane will depart at 15:50- which we did. But we also sat on the plane for an extra 2 hours or maybe even more (couldn’t bare watching the time at this point) because the man that was supposed to push the plane backwards in order to reverse the plane didn’t turn up so we then had to wait for all of the other planes to take off before we could. Eventually the plane set off at 18:20 and I got in France 19:30-20:00 ish?"
Pros: "The stewardesses were extremely kind and helpful to me as I was travelling alone with my toddler. I really appreciated their help and kindness."
Pros: "It was quick, very good space in premium economy. Good and friendly service. The food was better than expected"
Cons: "The crew did not announce the score of soccer cup semi final between Belgium and France"
Cons: "Couldn't make the connection....Overall....an aweful experience!"
Cons: "I was asked to change my seat repeatedly"
Cons: "My seat was changed without my permission. Very unprofessional staff at Mumbai airport"
Pros: "Speed, courtesy of the flight attendants"
Cons: "Landing was a bit rough, understandable due to the weather."
Pros: "Speed, professionalism"
Cons: "Initially the flight from Lima was delayed for almost 1:30 and then we lost this connection then Airfrance rebooking to SAS they tell us to take all our luggage’s and check in again it’s was awful and really bad from then walk and spend time we suppose to be quite at home ... the worst was in SAS have ano system and for 1.5 kilos extras you might pay 33€ so after long day and wait, running everywhere with all my staff I see to eat a 11€ menu at the airport with not more explanation from Airfrance .. really bad and worst services.."
Cons: "The airlines didn’t even notify the passengers with the connecting flight. As the arrival was little late, all the passengers have missed their connection flights in Toronto and there was no notification or communication made on the new flight. When I went to the Air France counter in the airport, the staff has gone for the day and trying to get a hold of telephone rep took 2-3 hours and I by the time I found about my new connection, I was already late. Somehow I managed to get to the Terminal 1 and when I spoke to the lady (indian) at the Check-In counter, she has refused me to Check-In because i slipped the line up. The people in the lineup didn’t have any objection and they let me go first for Check-In as I’m already late to my flight. I wante to say something to her, but I’ve controlled my frustration. Luckily the other person in the Check-In counter offered to help me Check-In. Here is my word to the Indian lady staff “F**k You B***h” - learn some people skills."
Pros: "Good cabin, but very conjugated :|"
Cons: "Too much of hassle checking in as the airlines partners with a couple of other airlines like Jet Airways, WestJet & Aircanada. The food was just okay and the cabin crew refused to serve extra butter. When you are serving extra bread, make sure you serve the butter as well. How could someone eat bread by itself?"
Cons: "It was delayed"
Cons: "Had to check in our underweight small carry on because there was no space left. Left out hotel at 3.15am. A dry croissant did not satisfy three hungry children for breakfast, the coffee was terrible and the seats too close together. Not a good experience."
Pros: "1) USB charger and electric outlet 2) Availability of 2-across economy seats (for a price) 3) Vegetarian dinner option available and not too bad 4) Flight arrived on-time"
Cons: "1) No on-board wifi 2) Not much seating room - very thin 3) 45 minutes late taking off"
Pros: "Great crew"
Cons: "Food could be a bit better. White bread is unhealthy."
Pros: "Chicako Párizs szuper , udvarias személyzet pontos érkezés."
Pros: "Nice Flight Attendants Good Food"
Cons: "Flight was delayed by 1.5 hours"
Cons: "I was forced to rebook my 3rd leg after taking trains in the middle."
Cons: "The flight arrived late with no clear explanation as to why. Then there was no EU queue at immigration, so more time wasted."
Pros: "Spacing was ok"
Cons: "Scents. Perfumes. Products that have scents that irritate airways. Not good for asthma and allergies."
Pros: "The food, the facilities, the seat, everything."
Pros: "I liked their seats, I had enough space to get comfortable flying internationally for 14 hours."
Cons: "Just wish they served water a couple times more, because when you're in the plane for the whole day, 2-3 little cups isn't enough."
Pros: "Same as above, the crew was very friendly and the food was great."
Cons: "Seating was cramped and uncomfortable for a tall person."
Pros: "I was too tired to stay awake so I slept most of the flight. The ground crew at the checking booth was kind enough to provide me with an aisle seat to accommodate my long legs, from which I suffer if I would sit in a middle seat."
Cons: "Nothing that I can remember, again I was too tired to stay awake."
Pros: "Smiling, quick, courteous"
Cons: "Had to pee right after turbulence no time for bathroom"
Pros: "Our flight from Prague to Paris was on time, very comfortable and inexpensive. Crew members were friendly and helpful."
Pros: "Entertainment and priority air sircharge was worthwhile on long flight with connection. Seats were very comfortable with enough recline. Provided multiple beverage and food services."
Cons: "The Delta staff were unprofessional. Checking phones while people boarded, handed unopened beverage to 2 unknown strangers to pour themselves and share. We're "joking around" amd jobial in a manner that was unprofessional. Food was hot but overlooked and pastry was "steamed" so chewy."
Pros: "I like that I was finally able to come home"
Cons: "The United Airlines reps could have shown some empathy to the passengers who were delayed. The arline knew we had connecting flights and could've alerted the other flight that we were there and to wait on us. The connecting flight was scheduled to leave at 9:50. I arrived at the gate at 9:49 only to find that the flight had not only boarded but had already left. The reps at the counter showed no level of empathy and acted put out when asked to provide transportation to the reassigned gate. Lastly, the flight could've offered something more than a $10 food voucher, especially since the majority of the food in the airport is greater than $10."
Pros: "Everything about the 787. Very comfortable and pleasant"
Cons: "Again, United is not enforcing its own COVID restrictions. That’s gotta stop"
Cons: "The temperature on the flight was super warm. I was uncomfortable. I was told that with Layover I would receive my check in bag for Hotel stay. the attendant took a discription of my luggage for other united employees to tell me it would take 3 hours to retrieve my luggage. They didn’t even try to look for it or help me. Then what’s the point of taking my discription down? Now I have to stay at a hotel with nothing on me. So ridiculous and rude."
Pros: "Best Airline."
Cons: "Nothing, flights are always great in my experience with United."
Cons: "Plugs would be nice. Food isn’t great and drinks are more expensive than other airlines"
Pros: "Upbeat and attentive crew"
Cons: "Wifi was awful. On a long flight, that's important. The crew's explanation was that when so many people are logged on at once, it kicks someone else off. Which basically means the system wasn't designed for everyone to use."
Pros: "Crew was great. We purchased economy plus and it was a good amount of leg room."
Cons: "The food options for kids were kind of lacking."
Cons: "Delayed, terrible WiFi, not attentive flight crew"
Cons: "Nothing. Everything was great"
Cons: "Food was not good, flavor wise"
Pros: "We were early. We sat together"
Cons: "Too strict on check in baggage weight"
Cons: "We need to stop turbulence, it freak me out."
Pros: "Smaller plane was awesome. Flight service great. Checkin easy."
Cons: "We are okay with seat area but would ask that united freeze seat backs. The inconsiderate bumpkins in front of us put seat back and then leaned forward the whole flight. we could not even put our tray table all the way down. Coke spilled all over us in turbulence as liose tabke bounced significantly more than if set in place. Give people rude, freeze saet so cant recline or remove tray tables so we dont hurt ourselves due to rude people."
Cons: "Delayed from another flight but this crew tried their best to get us up in the air"
Pros: "Fast and friendly staff from check in to landing. Southern folk don’t rush you and actually listen to consumers concerns."
Cons: "None...nice, short flight"
Pros: "Great to get a low faire on a short notice."
Cons: "Flight attendant was very stand offish and never smiled. Towards the end of the flight when I tried to give her an empty water bottle, she rudely said "No more trash." Not very friendly at all."
Pros: "Check in, arrive ahead of schedule"
Cons: "No entertiment, no snack only little bag of pretzels"
Cons: "We were delayed by more than 6 hours."
Pros: "First and foremost, our flight arrived 25 minutes early! Nuff said!"
Cons: "Outdated planes. Service sucked. No blankets. Delta for life!"
Pros: "We got there safely with our stuff."
Cons: "The stupid led by the unwilling."
Pros: "New plane, good entertainment system"
Cons: "Horribly uncomfortable, anti-ergonomic seats -- now back pain, lower back pain, leg cramps, etc. Very, very bad seat design. Even despite Economy Plus -- still bad."
Cons: "my daughter and I didn't even have seats together...and the plane was not full. We spent $69 and $77 to get seats together and the seat backs didn't work, no TV screens, and my expensive purse was soaking wet when I retrieved it from under the seat. So gross. And of course the food was gross...but that's to be expected, I guess."
Pros: "Comfortable seats"
Pros: "Entertainment was great. No problem with boarding/departure/baggage claim"
Cons: "Couldn't recline in exit row. No pillow. No foot rest"
Pros: "I had a terrible time flying from IAH to Pensacola with United. I was flying on Christmas Day and there were not enough employees from United to help the customers. One of United employees completely disregarded me when I needed help, and I ended up missing my flight."
Pros: "Due to weather delays "not able to accommodate" Service representative had an attitude. I understand there are a lot of issues, but it's their job in customer service and if anyone should be upset it should be the customer for not being able to make their flight as scheduled."
Pros: "Flight was fine"
Cons: "I didn't get an email to check in (normally when I book with air canada I get an email as soon as I can check in - to check in) I like this - so I have a chance to change seat without additional cost otherwise I have to risk it when I get to the airport or I have to just accept the seat given (which is usually in the back of the plane - this time the last seat)."
Cons: "We were stranded at the taxi area on takeoff due to some 'weight balancing issue' according to the captain. On touchdown, we were again stranded in taxi area and had to be towed in."
Cons: "Bereavement switched flights for me thanks"
Pros: "Everything! It was a great flight. Everything was on time and we even landed early. Our flight attendant was extremely nice!"
Cons: "Not one bad thing to say about this! It was a perfect flight!"
Pros: "Comfortable seats on the long flight. The crew did their best to put together a vegetarian breakfast for me."
Cons: "It would be helpful to make meal choice an easy option as you are purchasing your flight, or checking in. More vegetarian options ready for guests on flight."
Pros: "My flight was on time. I appreciate that."
Cons: "Narrow seats. Literally no leg room for me. It was a terrible time for me, especially since I was in the middle seat."
Pros: "Great all around!!!"
Pros: "The staff on this plane was friendly. There was room to stretch"
Cons: "We Weren't offered any drinks"
Cons: "Flight was delayed not enough information. Missed connection."
Cons: "I was delayed three days. The airline did comp me food vouchers which were useless. They gave me five food vouchers at 10$ per voucher which expired at midnight well it was 10:30 pm when the airline issued them. They comp my two night stay at a hotel which in turn charged my credit card not only with the comp rooms but a various other charges. Then I had to cancel my card and file a claim with my credit card company. The airlines are now nothing but a public bus in the sky. The only thing missing is the panhandlers. Oh also I had no clean cloths or personal items. They made it to my destination on time. So all in all it was a terrible experience with United airlines. It will be a cold day in hell before I choose united airlines to fly me anywhere."
Pros: "The onboard crew was lovely, I especially appreciated them asking those who were not transferring to another plane to wait until those who were got off as we were 45 minutes late"
Cons: "The male gate agent in pittsburgh was the rudest and least helpful person I have every met in all my travels. When flight was delayed for weather reasons, and looking like we might not connect in ORD he could only say 'call united'"
Cons: "The female flight attendant was RUDE!!!! On a flight of over 4 hours they should have a plane with a monitor at each seat. Had to watch movie from my smart phone. :-("
Cons: "Seats were uncomfortable, very firm, back of seat was like leaning against a piece of wood. OK for this short flight, longer flight would have been extremely uncomfortable."
Pros: "Getting home."
Cons: "Flight supposed to leave 5:30 Am plane at gate since 7pm night before.. First flight of the day But NO crew to fly it until after 6:00 Am we were an hour late leaving. Had a 50 min layover in Denver.. Had to RUN 30 gates. This is purely their scheduling error."
Cons: "There was a delay and also it wasn't laftanza it was united which it did not say that in my ticket. Nothing was good"
Pros: "Good Speedy trip very awesome Pleasant helpful people"
Cons: "when I suggested window seat I thought I would have it throughout the entire flight that was pretty much the only disappointing thing about the whole trip"
Pros: "Front seat, got off the plane quickly"
Cons: "Too cold!"
Cons: "Seats were not comfortable, no individual tv screens"
Cons: "Long process boarding and exiting plane. Seats very uncomfortable. No entertainment"
Airlines flying from Alabama to Warsaw have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Alabama to Warsaw
Masks required on board, masks provided on flights from Alabama to Warsaw
Social distancing seating
Middle seats unavailable to book on flights from Alabama to Warsaw
Testing for antibodies, testing for symptoms for flights from Alabama to Warsaw
Waiving of change fees. Search flexible flights from Alabama to Warsaw