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The seats on Lufthansa’s international business class on the A350-900 is the worst product in the market. Our chief purser was AMAZING though. She is the best FA I have had in many years.

I have very bad experience with United because Vince two weeks that I did not receive my luggage yet

Generally good. Not their fault but the design of the Boeing 747 had seating supports directly in line with my legs. So my legs always had to straddle this support which caused body misallignment. Such poor design from Boeing. There was no USB port for me to charge my phone. The screen touch control was very poor.

Best flight attendants ever! Very customer and service oriented, courteous, professional and helpful.

Never happened. Flight was delayed. Had to be re rojyed

The plane was very clean. The bathroom was clean as well. The land crew were very polite and informative and helpful. They informed me that there is a long way and challenging to go from international terminal to national terminal and in addition to getting my suitcases and going through customs and dropping them again for my second leg of trip which was San Francisco to Los Angeles . I have left knee issue and had a recent fall with aching muscles all over, the land crew suggested wheelchair help for me, God bless her. If I did not have help, I could not make it to my last terminal. Thank you UNITED AIRLINE!

I was very happy with everything, thank you for the smooth flight ✈️

helpful and friendly. The Lufthanza people I dealt with before my holiday were so unhelpful by comparison.

Entertainment system is old. Food can be tastier Need to provide toothbrush and toothpaste at least when asked.

This was the best carrier, comfort, service, good food, on time experience on a long haul flight. New, clean, quiet, smooth aircraft!!!