Left on time and arrived on time both ways, thank you
Flights were on time. The crew was efficient and friendly.
Is good airline but their check in process is not simple
Boarding at Arrecife was commended way too early. Far too long for elderly to be kept standing on their feet. Otherwise we’ll done to all staff.
Cons: "allow a carry on bag to be same as international standard in size and weight. Do you expect international tourists to buy carry on bags that fits your specifications for size and weight? Why do not except same size as other international carriers?"
Cons: "My friend faced a problem he was booking the flight through your site by kiwi.com and he coudnt do the check in because he dont have the email and the password so he had to pay 60€, so i hope if the kiwi.com notes this matter."
Cons: "Fast and easy online checkin Boarding was organized Awesome airfare! Comfortable seats Friendly crew"
Pros: "Relatively cheap"
Cons: "Despite a delay of 1 hour waiting in the aircraft on the tarmac, there was no offer of water to passengers. Food options were very limited and they couldn’t take payments by cards meaning passengers without cash couldn’t purchase food."
Pros: "As it was impossible to confirm that I was on that flight, and I had to book another flight with Tui less that a day before I was due to fly, therefore to like. It was equally impossible to contact Last.minute.comm."
Cons: "It would be have been great to make contact with an actual human being"
Cons: "Really rude staff member getting people through to plane. Food I ordered came to me as something totally different because they had run out of what I ordered they didn’t ask me if I wanted it instead so had to refuse it as I can’t eat cheese so I ended up going without."