Daily cleaning, installation of cabin HEPA filters on flights from Allentown to Africa
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 22h 55m
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Scores according to KAYAK customer reviews
Pros: "The crew was amazing and seat very comfortable."
Cons: "If I did not have to spent night in Doha waiting for connecting flight."
Pros: "The food and entertainment"
Pros: "Very attentive and efficient"
Pros: "Crew was wonderful. Entertainment very good."
Pros: "seat was okay, far from comfortable, plane too cold, although they did have blankets, late boarding, no particular reason, it's probably not Qatar's fault, but baggage service at JFK was terrible."
Pros: "crew is good and helpful."
Cons: "The food was terrible. Needs to improve the quality of the food."
Cons: "Boarding by bus at Doha is lengthy and not very comfortable."
Pros: "Qatar is impressive. The airbus was incredible."
Cons: "It would be noce for flight attendants to give coughing passengers a mask. 12 hours on a flight next to two sick people."
Pros: "Everything....The service,the food,the in-flight entertainment(so many films to chose from) the flight attendants were brilliant,the flight was smooth it went by so fast as though time didn't exist.I recommend Qatar Airways to everybody."
Cons: "Can't find any fault...Sorry!"
Cons: "I was moved from the front to the very back upon checking in at the gate due to "Weight and Balance" issues. I was able to move back to my original seat once in the air, but there was no forewarning of this even with advanced purchased tickets. Just a hassle since this flight was long and all I wanted to do was get some rest."
Pros: "Attentive service - woke me up before landing (as instructed) and served a meal."
Cons: "Boarding on Doha was chaotic"
Pros: "The crew was very sweet and very helpful, especially to kids who were constantly thirsty or hungry."
Cons: "We were supposed to take the flight 8 hours earlier. I’m not sure flight with such short connections should be sold at all - with the previous flight being late 20 minutes, we were met at arrival gate by Qatar airlines employee that told us our connecting flight left without us. They helped us with everything onward- getting new boarding passses, hotel and meal vouchers, but all of this should not have been needed if such short connections were not sold."
Pros: "Business class seats were comfortable."
Cons: "No WiFi, Poor list of shows"
Pros: "Entertainment is very good"
Cons: "boarding hall was very small, food was below average for Qatar Airways"
Cons: "most of us sitting in and around me didn't get any rest or sleep as we had a passenger who had a psychotic breakdown and was screaming and poking everyone. She sprinkled me with water severally, I hope we get some sort of compensation from Qatar airways for this terrible disturbance"
Pros: "All the crew"
Cons: "The airline services"
Pros: "It was comfortable flight with a friendly crew."
Pros: "Great flight with good food and crew."
Pros: "the crew as more customer friendly, and it appeared they really take care of customer, not just put some words on paper."
Cons: "i have requested the child meal on the web site and also requested the seat preferences, however when i boarded the flight, i came to know that they have only honored the seat preferences but not the food. on the serving menu, the veg option was available but we informed that the veg is available only if we have requested it on the web site, i had to survive with add-on food but not the real meal. crew were struggling to serve food for us."
Pros: "Excellent service from the crew. Flight on time."
Pros: "Cabin crew including the ground staff were awesome in providing best of its class customer service. Food and entertainment onboard was really good."
Pros: "I received email telling me that my fright was delayed and showed the time they told me to be at KGL airport but when I showed the airline was already left because they was no delayed. I had to book another plane to return to US which cost me $1500. Here is the email Dear Mr Muvunyi Good morning This is to inform you that your flight from Kigali QR1378 is delayed due to operational reasons, please be at Kigali Airport for check in at 4PM and check-in will close at07PM. Best regards Jeanne D’arc Uwitije Reservations & Ticketing Supervisor Tel: (+250) 252553500"
Pros: "All the services were excellent. From the checking-in to the boarding. The flight crew could not have been more helpful, courteous and polite. Food was great on board."
Pros: "Food and entertainment"
Cons: "Hard cushioning and narrow seats on the 787"
Pros: "Quality of foods and service"
Pros: "Upgrade to 1st Class. Very grateful for the experience. Outstanding service. Very professional crew. Awesome recliner seats. What's not to like about premium service?"
Cons: "Too short leg :( This upgrade would have been awesome for the longer leg of the trip (for a much needed decent sleep)."
Pros: "Seats are comfortable with sufficient leg space and overall ambience of the cabin."
Cons: "I pre ordered Hindu meal. The meal selection by the airline was same from Karachi-Doha and Doha-Chicago. There was no choice of menu in the meal on such a long flight. Moreover taste of offered food was not satisfactory."
Pros: "Boarding, the welcome on board, the food choice and quality were all excellent. The seat was comfortable as I didn't want to sleep. The entertainment screen was big and clear, and the choice of films was good. The member of flight crew, a Latvian lady, who looked after me onboard was a real star, very efficient but still had time to chat."
Cons: "The choice of films and tv programmes, was good, but before watching each one i chose, I had to endure a couple off minutes of an advert- the same one every time."
Pros: "The food and service was great"
Cons: "The bathroom could be cleaner :)"
Pros: "Boarding and Seat comfort was good"
Cons: "Food frequency for 16 hour flight was awfully inadequate. Food quantity in each service was not sufficient. Food quality ok. No intermittent beverage and snack service in 16 hour flight segment. Cabin baggage limit of 15 lb/7kg per bag is awfully inadequate that renders the standard cabin baggage useless"
Cons: "I never made it to the Yerevan to Doha flight, because Qatar Airways did not get me to my destination in time. They had an emergency landing in The Azores, after turbulence and several passengers got injured, when the pilot failed to warn passengers to put on their seat belts and they flew into the air, hitting the ceiling before falling down. One passenger had a heart attack. Once they de-planed us in The Azores, not a single Qatar Airways employee helped us on site anymore. Passengers were left in the hands of hotel and airport staff. There was very little communication with the passengers. A relief flight was supposed to come in 12 hours. It did not come for another 35. After the emergency landing, some passengers noticed that a wing looked defective. The disruption may not have been due only to bad weather, but a defective plane as well."
Cons: "This was also a good flight it was just a bit more cramped than the Qatar Flight Los Angeles to Doha so I preferred that flight over the Doha to Singapore"
Pros: "Alinda, the stewardess."
Cons: "Too long journey."
Cons: "Cabin temperature in my section was slight hot and was uncomfortable until we complained to the supervisor. Steward spilt food on the floor next to our seat"
Cons: "Arrival in Johannesburg was a nightmare due to queues at immigration - I nearly missed my connecting flight. This was not the fault of Quatar airlines but needs to be taken up with the authorities at OT Airport in Johannesburg"
Cons: "No internet"
Cons: "All the services and the airport"
Pros: "I love the help given by ground crew in KLIA upon arrival. The crew waiting at the exit gate to make my transit quick and easy. The staff took me right to the flight gate, issue me the boarding past without me spending time to locate the transfer counter.. It was hassle free. Bravo! Please keep it up with this excellent service"
Cons: "The vegetarian food, noodle with bamboo shoot was too salty and plain."
Pros: "Crew were nice and courteous. Quickly boarded passengers and deboarded passengers upon arrival in Qatar."
Cons: "Late departure from Amman without update as to reason."
Pros: "Check in was fast. The crew was attentive."
Cons: "the food was ordinary."
Pros: "Great food, Comfy, Great staff. Usual I dont review but really enjoyed those 4 flights with Qatar"
Cons: "It took several hours to check in because the incoming plane from Doha to Bali was delayed, which guaranteed that most of us missed our connections in Doha. The line was long, slow and uncomfortable and the airline did little to ease our discomfort. They refused to allow us use of the lounge in Bali. I had to talk to multiple people in Doha for access to the Oryx lounge there and they at the end, reluctantly let me use it."
Pros: "A380 - was amazing. Roomy and quite"
Pros: "Staff wonderful,"
Cons: "Entertainment system old, malfunctions"
Cons: "Overbooked flight, nearly got bumped off. Not a great thing to happen, when you're counting on reaching your destination in time for an appointment."
Pros: "Safe travel"
Cons: "more masks"
Pros: "Delta flight took extra precaution to keep all passengers safe before during and after the flight. They communicate effectively during the flight. I will be flying Delta again and again."
Cons: "The trip was great"
Cons: "After 1 hour, still sitting on the tarmac waiting to get to our gate."
Cons: "Temperature control. Information about the delay"
Pros: "Crew friendly, attentive."
Cons: "Baggage connection between Delta and partner KLM not made and luggage left in Atlanta."
Pros: "Good experience"
Cons: "Better snacks"
Pros: "Plane was held for at least 40+ min for additional passengers. I was in First Class and no drinks were offered until another passenger complained and then the flight team took a a burden to have to offer anything."
Cons: "New Flight crew."
Pros: "Smooth, efficient and timely."
Cons: "Seats weren’t assigned until at the gate even though checked in 18 hours before. Bag drop was horrible. No self service. Was inline for about 45 minutes."
Pros: "The crew was amazing, the seats were super comfortable, entertainment was great, lots of movies to choose from. Also they handed out a lot of great snacks"
Pros: "The crews were very fast and efficient. The Dinner was good but the breakfast was very basic."
Cons: "The seat was so crammy and disgustingly uncomfortable"
Pros: "surprisingly spacious seats. plane felt brand new. on screen entertainment was great, and relieved to have charging inputs for my device in the seat."
Pros: "Flight cancelled"
Cons: "Flight not cancelled"
Cons: "Check carefully! Our flights were changed and the first was only ten min difference so didn’t think anything of it but when we went to check in they said we would probably miss our connection. The problem was not the time but they changed GATES were really far apart. Was resolved but kind of a hassl"
Pros: "The overall experience on the flight was quite pleasing. The flight crew created a warm atmosphere on what was a very cold morning. Seating was not the most comfortable but the wasn't unbearable."
Cons: "Delta should have a better food menu for those early flights unless the motive is to encourage everyone to eat an organic and wholesome meal prior to boarding, something we all should be doing."
Cons: "It was perfect."
Cons: "Got a stiff neck cause the seat would not go back. Makes it difficult to see the entertainment with my progressive lenses"
Pros: "Delta flights are usually on time and the staff is always polite and helpful"
Cons: "Both my departure and arrival flight were delayed and I was not please with delay."
Cons: "Seats were a little tight."
Pros: "Crew was excellent, pilots informative, and a very smooth and on time departure and arrival!"
Cons: "Sitting in the last row where my seat didn’t recline and it was loud and no window. It was claustrophobic!"
Cons: "I was placed on an earlier flight as soon as I arrived at the Portland airport. The flight was full, there was no room for my bag in the overhead bins. The bag was checked, not to just Seattle but all the way to Venice. Well, surprise, surprise, the bag was lost on the way to Venice. KLM does not allow enough time in Amsterdam for luggage to make a connecting flight."
Pros: "Everything went great. Flight left a little late but was fine and only arrived a little late. I like the side wings on head rests really help."
Cons: "Seats are always hard on long flights."
Pros: "The service was excellent."
Pros: "The boarding was smooth and in time. I enjoyed the WiFi service and the extra room in the seats."
Cons: "I didn’t use many of the services since I slept for most of my flight. While I did enjoy the WiFi, it was kind of spotty throughout the flight. Some of my texts did not go through. On another note, this box forced me to type a negative response and would not let me go on to the next question until I submitted something. Additionally, it forced me to type over 50 words. This should probably be fixed for future use."
Pros: "On time take off."
Cons: "No comments"
Pros: "Crew was friendly enough, but not overly."
Cons: "Entertainment system was (again) not fully functional. No success to "noon-movies", such as games. Plane was untidy almost from the beginning. Check-in staff was functional, but not particularly friendly."
Cons: "Being delay"
Cons: "Got in over an hour late. 140am"
Pros: "My flight was canceled but Delta rebooked me on a flight leaving at about the same time as my original flight, which arrived just a little later than originally anticipated"
Cons: "My original flight was canceled"
Pros: "After being redirected and behind on travel plans due to weather and missed flights this was a welcomed relief. Everything went as planned and staff was very helpful."
Pros: "Nice flight attendant. The woman who checked in my dog and my bag was really nice too. On time, efficient, and clean."
Cons: "Long wait for de-Icing. Got on and off the plane 3 times. First wait was 1 hour, but plane aborted takeoff. Second plane waited at gate with all aboard for 2-1/2 hours and never got slot and de-planed. Third plane waited 1-1/2 hours for de-Icing and finally we were headed home. Arrived 8.5 hours after schedule."
Cons: "They were very dishonest about everything. We need to be there in Australia on Monday morning for very important event but reached Australia Monday night 8PM. Virgin Australia contatcted out their flight from SJC to LAX through Delta and Delta cancelled flights becaue no-show of Pilot to operate the plan. What a Joke???? We asked them to put us through another carrier to LAX for connecting flight they refused.Very very BAD. It was a big miss for us.. never again Delta/Virgin Australia.............."
Cons: "Got put on standby despite having purchased my ticket over 1 month in advance"
Cons: "Plane too warm."
Pros: "Where the flight attendants on my AeroMexico portion were authentically compassionate, the flight attendants for delta were superficial. The flight attendant,while serving us drinks, started saying what great passengers we were but her flight from Dallas the day before was definitely a feeling the effects of the full moon. This was our first interaction with a flight attendant. She had no basis for saying we were great and as we didn't have a relationship other than ordering drinks she had no basis for complaining about her Dallas to us. She would leave it to us that she was being put upon by the customers that she was getting paid to serve. Where the Aeromexico flight attendant genuinely enjoyed serving her customers."
Cons: "They forced everyone in the third zone to check our hand carry and there was no entertainment."
Pros: "Liked choice of Biscuit, almonds or pretzel"
Cons: "I used mobile checking and did not get seat assignment till Boarding started"
Pros: "I appreciated the kindness of the staff at each of our stops. From beginning to end they were polite, helpful, and kind!"
Pros: "Food was good for coach. Took off and landed on time"
Cons: "Cramped in coach. Observed a little bickering between crew members on movement of carts down the aisles. Seat back entertainment controls very slow in response time."
Pros: "The seats were comfortable. Loved that we all had our own TV's with free movies available. And loved that we were all served free food."
Cons: "No complaints."
Pros: "Orderly boarding process."
Cons: "Overweight people being seated int he middle seat and sticking their elbows over both arm rests while comfortably sleeping."
Cons: "the seats are WAY TOO SMALL"
Pros: "The seats were comfy. Crew pleasant. All was good"
Cons: "Seat seemed to have limited ability to recline."
Cons: "after reaching the destination, it took a lot to open the airplane's doors and letting people out"
Pros: "The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group."
Cons: "Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together.""
Pros: "This flight was quick to board and after a short flight was quickly back on the ground. No rating for food and entertainment because they are not available on such a short flight"
Pros: "Awesome service in first."
Pros: "I enjoyed not having a layover."
Cons: "I do not like being charged to bring a bag. I feel like a 560 fee should include a bag."
Pros: "This Transavia Airlines is not good at all."
Cons: "Many things cheaper does mean better."
Pros: "The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!"
Pros: "The crew from Kili to DarEsSalam was tired. A fresh crew worked from DarEsSalam to AMS and they were great."
Cons: "The boarding process was chaotic. The passengers in the first boarding group had to fight through the crowd because there were no boarding lanes."
Pros: "Crew is excellent, polite and personal!"
Cons: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."
Pros: "Almost everything, especially the crew."
Cons: "Don’t feel like anything should be better to be honest"
Pros: "Fast boarding"
Cons: "Slow in refuelling, got us delayed for 40-"
Pros: "Staff were professional and polite."
Cons: "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."
Cons: "Everything was OK"
Cons: "Flight got cancelled"
Cons: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"
Cons: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"
Pros: "Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline."
Pros: "Crew was great and helpful despite oversight in my special meal."
Cons: "Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!"
Cons: "Late departure. Rush to connect."
Pros: "Cabin facilities"
Cons: "They didn’t bring one of my bags"
Pros: "Overall KLM experience is good"
Cons: "Food quality was mediocre for a business class flight."
Pros: "Like the overall KLM experience"
Cons: "Food could have had better quality and the stewardess served it all at once versus in the various courses."
Cons: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"
Pros: "Quick flight"
Pros: "Light snack and complementary wine"
Pros: "Crew was very friendly. Nice that wine was served without charge."
Cons: "Announcements from the cockpit were hard to hear. Food has been better in past."
Cons: "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."
Pros: "Crew where awesone and the choice of entertainment was fantastic"
Cons: "Seats way to close together"
Pros: "Good selection of movies."
Cons: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."
Pros: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Cons: "Nothing to say"
Cons: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."
Pros: "Food was excellent, frequent and filling"
Cons: "The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too."
Cons: "The cabin crew was racist! She asked me to move from a seat because she wanted another guy ( obviously from her country ) to take it! Rude and racist."
Pros: "Very friendly service!"
Cons: "It was announced I can choose between fish and chicken meal but when I requested for fish meal, I was told it’s finished. My seat was 21, and it surprised me. If something can be changed about that then your services would be much appreciated. Thank you."
Pros: "The flight attendants could not do enough for you."
Cons: "Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in."
Pros: "Flight was delayed for three hours and was a very stressful flight"
Cons: "Flight was not on time and got to destination very very late pier management of aircrafts"
Cons: "Two hours delay in the start."
Pros: "Comfort economy well worth the extra."
Pros: "Crew was friendly..business class seat was very comfortable and seemed wider than most Nice power outlets great entertainment system"
Cons: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"
Pros: "The pilot kept us informed periodically during our journey. I liked that we could choose our seating online. The entertainment was good."
Cons: "The plane was dirty, all seats did not have pillows and blankets. Seating was not very comfortable, particularly as there was a box attached to one of the legs of the seat in front of me, making it necessary to move my legs to an uncomfortable angle."
Cons: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"
Cons: "Flight delayed by one hour which meant I missed by train at Southampton by 10 minutes and subsequent bus connect home. Next bus would have been 2 hours later so 45 minute walk home from train station. Didn't bother with food offering, put off by that supplied from Hannover to Schiphol."
Cons: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!"
Pros: "The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful."
Cons: "The entertainment was quite dated and didn't have new movies etc"
Pros: "That we didn't crash"
Cons: "Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours)."
Pros: "No chargers or tv on planes"
Cons: "At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!"
Pros: "The crew were really helpful since I am a short person in putting my luggage away in the overhead compartment and attentive to everyone's needs. I am a fussy eater and don't really like airplane food but the food was actually really nice. We was given plenty of snacks and drinks in between meals as well. There was plenty of programmes to choose from to keep me entertained."
Cons: "The seats in economy were a little too small for a 12 hour flight"
Cons: "Flight delayed, had to take two more flights and was a four hour trip turned into a 12 hour, 4 countries trip"
Pros: "I have no complaints about the air crew. They where pleasant and attentive. Plenty of free entertainment. The food was good."
Cons: "my only complaint is the USB ports didn't work on any of the chairs that me and my family where assigned to."
Pros: "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
Cons: "Quite bummed that the flight didn't have wifi / USB):"
Pros: "The crew were very friendly and accomodating, plane was clean and boarding amd disembarking was efficiently handled."
Cons: "55 minute delay was not welcome."
Pros: "We love the flight all the way"
Pros: "I liked the leg room, I liked the customer service of the crew, smooth flight."
Cons: "Both ways up and down I struggled with over-head luggage space. We were allowed a cabin bag and a small hand-bag in the flight but as we were among the last half of the passengers to board the flight we couldn't find anywhere to keep our luggage and the crew had to take them away from us to store them somewhere at the back far away from our seats. As a result we had to wait until all the passengers got off the plane to get back our luggage and we were the last two passengers to get off. Unpleasant!"
Cons: "board families with infants and children first"
Cons: "My inflight entertainment wouldnt work."
Cons: "Update from the pilot. Stalled for over 20 mins after landing with no update from staff as to the reason why. No entertainment. Sucked."
Pros: "Crew was extremely friendly and professional. Well trained, exceptional."
Pros: "Seat comfortable and professional crew"
Cons: "Assist foreigners better"
Cons: "Use another airline"
Pros: "Fast boarding and efficient, friendly crew. I paid for an upgraded economy seat, which had more legroom and fit my body (more or less)."
Cons: "AA's seats seem to have gotten thinner in recent years, so I find them less comfortable. There's no in-flight entertainment; you have to download the airline's flight app on your device and stream from there."
Cons: "Free movies lagged and got stuck on wifi. Gave up watching one."
Cons: "going through customs at the airport until barcelona takes in inordinate amount of time."
Pros: "The crew were pleasant and attentive. The seat was moderately comfortable. The food was decent and two services on a 5 hour flight was nice."
Cons: "I’m getting so tired of flying American Internationally on old planes without modern norms. What international flight doesn’t have seat back entertainment or better cabin environment systems?!"
Pros: "The flight crew was pleasant!!!"
Cons: "Actually having a flight to Charlotte. They delayed flight without much warning... actually, they were delaying/cancelling many flights without warning most of the day. Long story short, I had to get a ride to LaGuardia, to catch a different flight. That flight got delayed when boarding"
Cons: "Flight was very late"
Cons: "flight delay , on plane for over two hours before takeoff"
Cons: "Oh, American’s seats are so uncomfortable."
Pros: "Not one thing. AA promised us a hotel. No we did not get that. And because I changed my flight on the phone (cause stuck in airport) said we we were supposed to stay there. We were not Compensated with a food voucher. I was supposed leave St Lucia though Miami and I am disappointed"
Cons: "So many ways"
Pros: "I received the survey for this flight before we even boarded lol. People’s online boarding passes had expired. Noted that it was “due to weather” weather is totally clear, haven’t seen a flake of snow, it’s just cold."
Pros: "The crew were super nice. All the people in the SAN were very nice."
Cons: "They didn’t have headphones :("
Cons: "I had very bad emotions sickness from London to Dallas TX. After I got on the plane I asked one crew member if I have any chance to switch the seat to sit by the bathroom because I am very sick, but seems no one cares. They said there is nothing they can do and tell me to get back to my seat. The whole fight I was sick. It was a horrible no crews member were asked me how I felt. No crews member checked me if I were ok. I had fever and so sick. There were late. I never have any bad fight like this forever."
Cons: "Paid for upgraded seat with complimentary drinks that I still got charged for."
Pros: "Crew was super nice The plane was clean with a lot of power outlets, good WiFi, etc"
Cons: "We were almost an hour late"
Pros: "departure and arrival time"
Cons: "the passenger next to me smelled horrible"
Pros: "Customer service In Philadelphia was fantastic. Got us on earlier flight so we didn’t have to wait 4 hours."
Cons: "Food and aircraft was old."
Pros: "Both flights were amazing!"
Pros: "the flight was nearly empty so everyone got to stretch out and there was almost always a restroom available"
Cons: "I got a lot of engine noise so I didn't enjoy the entertainment as much"
Cons: "No power outlets our video screens at seats. No food served on 4 hour flight."
Cons: "there was screens but no movies or anything"
Cons: "Broken in-flight entertainment system, broken ac plug, broken arm rest"
Cons: "Lost my next flight connection because this flight was not on schedule."
Cons: "The tv's did not work at our seats. Made for a horrible seven hour flight!"
Pros: "Helpful staff"
Pros: "Plenty of food and drink on the flight. Having your own choice of movies and TVs to watch helped pass the time."
Cons: "We bought 3 seats on Business class. My seat did not have the TV working. After flying for 2 hours the flight attendant gave me a portable TV, after asking multiple times. The food was totally horrible. The catering company that American Airlines uses needs to be replaced immediately. Flying TAP, Emirates, Latam, British Airlines , their catering company is very good. Flight attendants were sarcastic and rude. The service was equivalent if you fly coach class."
Pros: "Great service. With FOOD!!! Real Food! The entertainment system was great ( I played most of the flight) On time!"
Pros: "On time."
Cons: "Seats are not roomy, but that's par for the course."
Cons: "Not very helpful in rebooking"
Pros: "The crew was excellent, timing was superb,"
Pros: "The staff of my American Airlines journey was professional and personable"
Cons: "In days gone by space was available for all. There should be comfortable seating without having to pay more. At 6'5" my knees are crushed into the seat in frot of me so my feet can't touch the floor!"
Cons: "Very!! Dissatisfied & disappointed with AA. Finally took off over 3 hrs late. At that point everyone was thrilled that we were going versus being canceled. Had food in business class which tasted like it had been overcooked for three hours"
Pros: "Trouble free and on time. Got in early to the CLT connection and AA put me on an earlier flight to BOS on standby. Very smooth trip. Good job AA."
Pros: "the flight was on time coming and going"
Cons: "Arrived twenty minutes late. AA refused to accept responsibility for this and compensate me, even though my transportation had departed without me as a result of their tardiness."
Pros: "Friendly crew"
Cons: "Having to pay extra $$ for seating and not enough together"
Pros: "everything was polite with a lot of courtesy service was given excellence I would recommend to everyone at all times everything was clean too"
Pros: "Nothing - never happened."
Cons: "The flight was changed many times."
Pros: "I arrived at my destination"
Cons: "AA changed my flight plans which resulted in a 4.5 hour layover in Philly. The gates were filthy, there is not much selection for in-flight food and nothing for entertainment. I couldn't even find an outlet that worked at the gate."
Pros: "New plane Lots of movies Recharge outlet for devices Couldn't be better !!"
Cons: "Very pleasant"
Cons: "The old business class interior pretty dated"
Cons: "Boarding took forever. Leaving the gate took forever. Dude next to me was crazy rude to me and the flight attendant."
Cons: "Glad we were able to watch a movie"
Pros: "I mean what to you expect from an America carrier in economy"
Pros: "Good flight, nice staff."
Cons: "Food not the greatest and flight over-crowded."
Cons: "We got delayed due to maintenance, captain tells us to get off flight, then retracts, then tells us it will b longer than expected, so majority of people get off and he then comes to gate to tell us to get back on plane, majority of passengers had connections! I waited 2.5 hours to Rebook next day!"
Pros: "Since there was an empty seat next to me, I was able to spread out a bit."
Cons: "Had to pay for entertainment. WiFi sucks."
Cons: "Flight was cancelled"
Pros: "Excellent on board cabin service"
Cons: "Gate boarding announcements we're difficult to hear and understand."
Cons: "United has a 2 hour delay for mechanical issue. We almost missed our connection to Zurich. Our bags did not make it and we are still waiting for our luggage"
Cons: "The flight was delayed and there was no communication at the gate at all, while we sat in a really hot and humid Newark airport. Then the baggage handlers neglected to load an entire luggage cart onto the plane, so our suitcase did not make it home with us. We did get it later, but I am not impressed at all by this experience."
Pros: "Great service from check in to landing"
Cons: "None that I can think of"
Cons: "Customer Service was poor Complete disregard for customer UA need to work with airport personnel to move luggage faster, especially for international travelers who have connecting flights. Ended up missing my connecting flight after waiting 1 hour for my luggage"
Cons: "Chicago airport has the rudest group of people that work in the airport but I've ever seen in all of my life! My flight landed late due to Airline delays no one would help me get across the entire airport the far terminal that I had to go to it was absolutely ridiculous because of this I'm still in Chicago I'm not even reached my destination"
Pros: "Seats comfortable. Easy boarding."
Cons: "United couldn’t seem to get gas in the airplane and we had delayed departure from DFW. Upon arrival to Chicago we taxied for 22 minutes to the gate causing rushed connection to Munich. Baggage did not arrive at Munich so now we have no luggage."
Pros: "It was a satisfying experience with United Airline from ABE shuttle bus ride (I said Shuttle) to EWR. It sure saved me the 2 hours driving during rush hour, and wears and tearS on my personal car, if you have 2 hours extra time during the day. Otherwise (If you want to save time), drive yourself to EWR and park."
Cons: "It does take up 2 more hours"
Pros: "The plane, crew and boarding was great, and the food and drinks were quite good. Legroom in standard economy class was passable for a 6'2" person."
Cons: "I booked through the United website as trip from US, have Silver status on United, and Lufthansa's policies of not allowing advance (1-2 mo before flight) seat selection (never on UA nor LH websites) are just horrible. Hard to get through on 800 number, and 1 day before trip answer was still to do it in Frankfurt. Economy plus was $1000 more/person, and even then no guarantee I could choose a seat far in advance. Then, at computer kiosk in Frankfurt, they had a wrong diagram of the plane,as we ended up on what turned out to be a no-recline row which I would never get. I'm 6'2", 230lbs, and wasn't able to sleep on that flight. Had I been able to reserve a seat behind a bulkhead or in exit row 2mos in advance, I would have been fine."
Pros: "Entertainment system good. Nice new aircraft 777-300 ER. On-time departure and early arrival."
Cons: "Vegetarian food choices very limited."
Pros: "Nothing. Terrible service"
Cons: "The toilet over flowing and delaying my flight to the point of missing my connection."
Cons: "The landing was terrible. I guess everyone is allowed a “opps”"
Cons: "AC was broken. They could at least give you a second cup of water. Tired of being treated like an animal"
Pros: "Timely departure, comfortable airplane, decent food&drink offerings, my baggage arrived on time despite 2 layovers"
Pros: "The airline gives us water and cookies to survive the long waiting...."
Cons: "Entertainment was not working. Poor connection. Yhe flight was delayed 4.30hrs!!!"
Cons: "I had to spend $341.00 to buy another ticket"
Pros: "The jet did not crash."
Cons: "Boarding, staff, instructions, overpriced everything"
Pros: "The crew at the gate as well as the crew on the plane were excellent and very helpful. The gate crew made rerouting very easy."
Cons: "The 3 hour delay made for an exceptionally long trip. Delays are so very common on United; especially when connecting through O'Hare."
Pros: "Flying the the new 787 was good; not great - seating is still very tight, but that is the nature of flying; I get it. For what it is - no disappointments."
Pros: "0 meals/delays"
Cons: "Got there safely!"
Pros: "On time"
Cons: "No wifi"
Pros: "Flash for mac did not install"
Cons: "I felt like I was on my way to my death"
Pros: "The crew was ok for the type of company they are."
Cons: "The plane was absolutely horrendous. Really uncomfortable. No TV, no outlet to plug in my own device. And garbage wifi."
Pros: "Coffe and snack"
Cons: "Almost didn't get a seat."
Pros: "Clean. Punctual."
Pros: "Didn't have to check my roller bag. Arrived 30 minutes early and didn't have to wait for a gate. This may neve happen again."
Pros: "Wifi on the plane."
Cons: "I could not get my laptop to connect to the in flight entertainment."
Pros: "It didn't crash..."
Cons: "Paid for upgraded seat. So narrow that the guy next to me spilled over into my seat and the ceiling of the cabin was so close I had to keep my neck folded like a taco the whole flight. Could hardly stand up after we finally landed. Shame on you, you should not be allowed to charge extra for torture."
Pros: "Economy+ seats were very nice. Gates were close."
Cons: "Having content viewable on your app is fine, but finding out last minute that for some reason your device doesn't work with the system is annoying. There didn't seem to be any food or drink service, which was odd."
Pros: "On time performance"
Cons: "Wifi login process is complicated"
Cons: "The only thing I didn't like was that my flight was delayed. But hey, it happens. Over all it was great"
Cons: "When asked if we would volunteer to give our seats away if they were needed we said yes, only to be told last minute that we would need to board and that our original seats were taken which in turn caused us to fly both legs of the trip seated apart from each other."
Pros: "Helpful crew when I told them that my right leg was causing me severe pain. I asked them to order a wheel chair for me when the plane landed They did so right away."
Cons: "The DVD player at my seat did not work. I was the last one to leave the plane, with the help of some crew members; but no wheelchair was waiting for me. A staff called but was told that no such an order was received and no one was then available to bring me a wheel chair. Later someone in the Cleaning crew made a couple of calls and finally ,10 to 15 minutes later, a wheelchair arrived."
Cons: "Crew members were not helpful."
Pros: "New illy coffee is really good"
Cons: "This flight didn't happen."
Pros: "All was very good"
Cons: ". Before boarding they said flight was full and there wouldn't be enough room in overhead compartment, so I checked in my carry all. After landing I expected to pick it up as we exited the plane and was told it was on the carousel ."
Pros: "Staff had a great attitude. When I complained about the coffee she apologized and said they were getting illy! I cheered."
Cons: "The entertainment screen was the size of a small postcard with terrible resolution. The choice of movies was a fail as the lack of English was also. Felt like I was flying on. Dc10 from the 50s."
Pros: "Comfort and great staff; smooth landing as well"
Cons: "At least one check-in baggage should be free for the price."
Airlines flying from Allentown to Africa have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Allentown to Africa
Masks required on board, masks provided on flights from Allentown to Africa
Social distancing seating
Middle seats unavailable to book on flights from Allentown to Africa
Testing for antibodies, testing for symptoms for flights from Allentown to Africa
Waiving of change fees. Search flexible flights from Allentown to Africa