Pros: "Amaizing crew, the food was awesome above all it was served hot, I liked that."
Cons: "I have no complain, I enjoyed flying with them and will do so next time"
Cons: "ANYTHING more than what’s being done in economy would be good."
Cons: "Boarding process slow and confusing. No intervention by staff No snacks served. Waiting on bags for last 45 min"
Cons: "Ensure parents are being honest about the ages of their children. Couple next to me had a wailing, thrashing, kicking, screeching, punching 3 year old who should have had her own seat instead of sitting on her parent’s laps for the duration of the 5 hour flight."
Cons: "All the in-seat USB chargers didn’t work for the whole row throughout the whole flight."
Pros: "Helpful crew and loads of space on bulkhead with bassinet (had to pay extra for the seats though but worth it when travelling with five month old)."
Cons: "Misinformed about luggage being checked all the way to Auckland - like other US airports all luggage must be collected and handed over again for onward journeys. Also travel cot was lost in transit."
Pros: "It went very well considering the route was stormy. Yes, it was a bit “rough” at times but not too much. Shows the great skills of the pilot & besides he made us aware of the storms & possibility of the ride."
Pros: "Frequent visits by cabin crew, food options were good and healthy, wide array of entertainment options,"
Cons: "Seat screens are very small, purser was pretty gruff"
Pros: "U it’s has Increasingly gotten worse since merging with Continental. They squeeze you in their planes like cattle. They service is horrible and more importantly the crew members are worse acting like it’s a chore to do their job."
Cons: "Most of the flight."
Pros: "I will try to avoid Ohare in the future. Long wait to take off. Had to RUN to make the connection. Again."