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Price was crazy watch it if you Chan he your flight

I was fully checked in the prior night and i was unchecked and then didn’t have a seat when I boarded. Instead of an aisle seat, I was out in the middle seat of the very last row of the plane.

Having a long layover, I was very appreciative of the ability to stand by for an earlier flight. Other airlines like Delta have refused this to me in the past, just to be mean (because my ticket class wasn't high enough). United went out of their way to help me get to my destination early, which I really appreciated given that it was the third leg of a 24+ hour journey for me.

Survey sent before we actually left. Delay after delay. Now a crew problem.

Not really their fault, but a 4.5 hour delay is pretty brutal

we were delayed going into and out of Newark Airport by 3-4 hours each way. Excuses/reasons given were misleading. Weather was cited at first when there was NO weather issue. Turns out Newark had a shortage of staff and runway construction. United knew this and should have NOT scheduled flights when they know we would be delayed so long. I will avoid United and EWR airport at all cost going forward. Delta never looked so good.

Late out of the gate, late to takeoff. No screens on plane. Uncomfortable window seat.

Crew did their best but the plane configuration is too tight if you're bigger than an average sardine. Controls for the entertainment system didn't all work. The aircraft hadn't been cleaned in awhile.

Surprisingly easy! I was hesitant to try this, but the cost swayed me. I actually felt like I had less stress than all the taxiing and possible delays that occur with short regional flights where you spend less time in the air than getting to and from the plane..

Going through customs and having a connecting flight is impossible in Chicago.

Seems like the ac wasn’t working. It was super hot

My last flight on 25 Dec, it’s Christmas Day, everyone happy and very good mood. I really enjoy traveling with Americans Airlines from Miami to Minneapolis my home town after long flight from lhe to Doha then Miami. Thank you again to make my travels comfortable and relaxed. Best regards

Flight delay was communicated before leaving for airport which caused it to be a non-event. Great flight and crew!

I liked everything. Except that my neck was hurting on the seat. I couldn't sleep.

They cancelled our flight without warning OR a refund. Never doing business with American Airlines again! This is the second AA booked trip in a row that we've had challenges with.

seats were way too small. Too short of a flight to offer amenities.

The airline schedule services was simply mediocre. The ground crew is fine; they are doing their best. The after-delay services were simply poor, and after-cancelling services were almost non-existence. Receiving refund is one rescuing point, but please keep in mind that, people wants to get home or get to their destinations. Cancelling without aftermath recourse is simply poor services. AA needs to fire the marketing department, and the customer-service related leaders.

This was a short flight handled by Hawaiian Airlines. Flight was late by about an hour. As it is so short, no food offerings other than the obligatory cookie and drink. Flight crew was great.

We appreciated that the AA agent at the check in desk was aware that we might not make our connecting flight from Liberia to Miami due to delays. He immediately got us on an earlier flight, which meant less time in the airport and the ability to catch our flight home. Without him, we might had to spend a night in Miami, which we could not do due to work schedules once we got home. This action is what made this flight sequence excellent.

The flt was good and quick, but we had to wait 10 hrs for our 1 hr flight. We chose our flight in May so we could make the connection in Chicago quickly!!! Well that did not work out!!! When profits come before peoples plans made 6 months previous, and the companies don’t care, or give refunds for poor treatments,———I’m OUT!!!!!!