Daily cleaning, installation of cabin HEPA filters on flights from Allentown to South America
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 23h 10m
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Scores according to KAYAK customer reviews
Pros: "Seat was not comfortable for a 3hr flight. Was very disappointed"
Cons: "Seat, tv, choices, flight attendants speech articulation."
Cons: "I think all was very good"
Cons: "Seat wasn't comfortable"
Cons: "Flight delay"
Pros: "No problems. Service was great and we got there slightly faster than anticipated"
Cons: "Flight duration but that’s impossible to change so other than that nothing :)"
Pros: "The flight crew was great"
Cons: "I was left at a gate and wasn’t informed of the gate change. I was in a wheelchair and needed assistance. I was left and almost missed my flight. I arrived at the gate with 15 minutes before takeoff. The agent was very rude...she said my seat had been given away. After checking she was wrong."
Pros: "Crew was great"
Pros: "Flight cancelled"
Cons: "Flight not cancelled"
Pros: "Customer service on the phone."
Cons: "Delays all day on delta. On my way out and on the return flight."
Pros: "top notch KLM are the best"
Pros: "Smooth ride"
Pros: "Crew was amazing."
Cons: "Delayed departure due to late crew arrival. Not a huge deal."
Cons: "Flight was 20 minutes delayed"
Pros: "The food was amazing. The entertainment system was fantastic. The crew was lovely."
Cons: "The small bathrooms"
Cons: "Going to Delta today to see if they can help me...we'll see!"
Cons: "I was flying standby. I checked the list on line and my name was number 5. I get to the gate and there’s just a handful of customers. The agent said there was enough seats for the standbys I wait and wait for my name to be called but no luck. My name wasn’t cleared yet. Finally I was the next to last one to get a seat. The gate agent who didn’t ask for my name tells me I was all the down at the bottom of the list. While I am glad that I got on I wish I knew what method is use to get your name on the stand by list?"
Pros: "Flight crew was excellent. We had the emergency exit row so leg room was awesome! Kind bar and soda we good."
Cons: "Flight delay due to the older aircraft and lack of a pilot that knew how to fly it. Bathroom needed some tending to"
Cons: "The flight was delayed 75 min because the plane wouldnt start. A differernt aircraft was needed to resume ops."
Cons: "They ran out of overhead space we had to check a carry on bag. My video monitor didn't work so that was disappointing."
Pros: "The flight was excellent and caring. They were very helpful after my son vomited in flight as we were landing. I was impressed with both flight attendants in the back of the plane. Great service"
Pros: "The entertainment was good."
Cons: "The check in and boarding process in Incheon was terrible! My flight ticket was printed and had the wrong name, which the agent at the check in desk did not catch. It was not until I went to the security line when they found a mismatched name. I was asked to go through security THREE TIMES. And then at the gate, I was supposedly "randomly selected" for ANOTHER swab/swipe security check. The flight itself was uncomfortable. There are not enough bathrooms for the number of people seated on the flight. The entertainment was the only excellent and recommendable thing about this delta flight."
Pros: "Swift travel!"
Pros: "My flying experience with Delta was and has always been great. Always professional and courteous crew and employees."
Pros: "Nice crew, no delays"
Pros: "During some bad weather the pilots chose to go into a holding pattern to wait for a thunderstorm to leave the field. Thanks for considering our safety. The entire crew was awesome."
Cons: "Why do the airliine attendants make sure all of our seat belts are fastened before they give us a safety briefing to demonstrate how to buckle our seat belts?"
Cons: "Having to wait a long time standing in line before boarding the plane."
Pros: "The crew did the best they could under the circumstances."
Cons: "The flight was scheduled for 7:45 pm. Due to the storm the day before, my flight out of Miami was cancelled and I was told that the flight out of W Palm Beach was my only option. I paid $150 for an Uber at 4 pm. At 6:37, I got an email with news of a two hour delay. I would’ve appreciated an earlier notice. But much worse was the boarding experience. As half the passengers had boarded, someone announced that we had to have everyone boarded and seated in 5 minutes, or else the crew would time out, and we’d have to stay in WPalm. This set off a frenzy, with seated passengers yelling at the people boarding to hurry!! I was told by the pilot while exiting in LGA, that we made it by 30 seconds! It could’ve been handled so much better!"
Pros: "Staff is friendly and helpful"
Pros: "Nothing. My flight got canceled."
Cons: "Delta offered nothing for canceling my flight, rescheduling me on one over 24 hours later with two layovers to Miami. I lost money on hotel reservations and never even made it on my trip. Couldn’t reach delta for over 24 hrs to confirm whether I’d get a refund or not"
Pros: "Everything was great, flight attendants were awesome"
Pros: "I like Delta's onboard entertainment, Delta Studio. I also like that I can use wifi messaging onboard. The flight attendants did an excellent job as usual. I was in First Class so that was nice. I like the ice cream for dessert. I like the snack variety in First Class."
Cons: "For first class the seat pitch is not great. I had a steak, it was dry. The rest of the meal was OK."
Cons: "Full flight and tiny seats surrounded by 2 300lb guys and they wouldn't let me switch my seat."
Pros: "The boarding was very organised and the crew very friendly. The snacks that they offer is great too"
Pros: "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. Food and beverage service was excellent along with entertainment options."
Pros: "The plane was clean and well staffed. The crew was nice and helpful if I needed anything. The snacks and drinks are decent and what you would expect: small bags of pretzels or cookies and your choice of Coke product or coffee. Using the mobile Delta app made boarding and finding my gate a breeze."
Cons: "The seats were hard, and it was hard to fall asleep."
Pros: "Liked choice of Biscuit, almonds or pretzel"
Cons: "I used mobile checking and did not get seat assignment till Boarding started"
Pros: "Smooth, easy, still long"
Cons: "Still long"
Pros: "Nothing I can think"
Cons: "The seats selection"
Pros: "Food was not offered on a short flight, the one star does not mean bad. There was no other option same for entertainment"
Cons: "This is possibly the worst airplane food ive ever had. Ever. The chicken didn't look nor taste like chicken and it was in some weird green chickpea sauce?? Very unpleasant."
Pros: "Very new plane arrived on time no problems"
Cons: "Nothing everything was great"
Pros: "We flew first class for the first time. Now I don't think I'll fly any other way!"
Pros: "Chicken kale salad was inedible. I did not know chicken had gristle!"
Pros: "Did not eat or use entertainment."
Pros: "The crew is always great. I liked the environment was cooler. It doesn't need to be refrigerator cold but keeping things on the cooler side is helpful."
Cons: "The boarding process is always horrible. Folks crowd the gate before their class is called. It creates anxiety and edginess. Never a good way to start a trip. While it always goes relatively quickly I feel it should be more organized and folks made to follow a system. Cramming right up against the ticket counter doesn't do anyone any good."
Cons: "Access to LGA has become too problematic due to the construction. We will use other airports on our future trips to NY"
Pros: "The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group."
Cons: "Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together.""
Pros: "We were delayed a bit out of Shanghai but still arrived in Los Angeles on-time (very slightly early) which was nice. well done."
Cons: "The boarding process was confusing, with staff members holding signs creating arbitrary waiting areas for each of the boarding zones. If this is the boarding process, maybe something more structured can be implemented, otherwise people just end up everywhere. The seat back entertainment on this 777-200 suffered from the most capricious touch-screens ever. I would frequently tap a control on the screen only to have a control at the far corner of the screen be "pressed" instead. Annoying."
Cons: "Told to drop down a class on arrival at gate."
Pros: "The seats were comfortable; however, I have always had great luck with the Aeromexico crew."
Cons: "The boarding process was not well executed; I know this also involves the airport. They called the various groups to board and then we stood in the ramp, closely packed, for about 20 minutes before they started loading the plane. Also, for the flight, most every seat was filled. Given the concerns regarding the Covid-19 pandemic, the close placement of passengers was concerning."
Pros: "Nothing. Didn’t get to take the trip and had no customer service to assist in any respect to have a voucher or credit or anything. Garbage"
Cons: "Everything. Coronavirus lock down sucks, but some sort of accountability would be nice for having my money simply stolen."
Cons: "Flight overbooked, they assigned me a seat 5 minutes before departure"
Pros: "Aeromexico is one of my favorite airlines. I like everything overall."
Cons: "Honestly, in most airlines I have had traveled, there is a small thing to improve. The arm rests are very a uncomfortable."
Pros: "Same as my previous answer"
Cons: "Same as my previous answer"
Pros: "Great crew, free liquor, yummy snacks."
Cons: "No delays!"
Pros: "Well the crew was very kind and helpful and approachable. This is good even though one might not need anything other than the usual but the seemed very friendly"
Cons: "The change of gates and not updated in the chart soon enough so one would go to assigned gate just to realized it has been changed."
Pros: "Crew was great"
Cons: "Wi-Fi never worked going both directions. Also the gate was changed twice. The last change was less than 30 mins before departure and I almost missed my flight!"
Cons: "Horrible food for a business class"
Pros: "Crew on board is nice, price is good"
Cons: "A lot can be improved, the food is bad, counter personal in NY is not empathic at all. I prefer not to pay for that food and bring mine. Your seats should be declared torture instruments"
Pros: "same as before"
Cons: "same as before"
Cons: "Had to spend the whole day in airport due to justfly booking error"
Pros: "I made it to Mexico"
Cons: "Nothing bad about this flight."
Pros: "I liked how I was always informed on my phone about my flight I was happy that finally someone cared enough to find me a flight for what I had already paid for."
Cons: "If I had KNOWN that I could stay at the airport (everyone was sleeping everywhere lol) then I would have not paid the $100 extra to only have a 1 hr & 20 min layover instead of a 15 hr layover. Because with possibilities of issues like I had as well as the plane leaving early there’s too much stress. Plus I was almost STUCK in the airport because I didn’t have $1000. The insurance I bought did nothing for me because they said I missed the flight (although the flight left early) UGH"
Cons: "The flight itself was fine, but connecting through Mexico City airport is troublesome and time consuming. Mexican authorities make everyone go through a long line at customs. Since we checked in through Delta in San Antonio, we did not have a boarding pass for the Lima portion. , We had to exit into the main concourse to get our boarding pass. At that point we were on standby for seats and barely made our connection."
Pros: "friendly staff"
Cons: "scheduled layover was 9+ hours. It became even more painful including a delayed aircraft."
Pros: "The stewards and stewardesses were incredibly friendly, making up for the over-salted food and cramped quarters in economy."
Pros: "Crew was very nice and responsive. Flight was on time."
Cons: "My video screen would not work."
Pros: "The flight attendants were really great."
Cons: "Of course flying is always uncomfortable and like being packed into a sardine can"
Cons: "The flight attendants were not very attentive. Asked twice to get the declaration form and eventually had to go to the back to ask for it again."
Pros: "Staff was very helpful and flight arrived ahead of time."
Cons: "Dinner was terrible"
Cons: "Rude staff. Airline doesn't respect its own carry-on bag policy. I was forced to leave my bag at the door despite being one of the first on the plane. Seats very close together -- my knees were up against the seat in front of me all night."
Cons: "The food wasn’t that great in quality. But that’s something I’m fine with as long as plane ticket prices are low!"
Pros: "Good food and good entertainment."
Cons: "Mexico City lounge was terrible as their key hub , the wife and food was bad so I went to the hsbc lounge as I am a vip there was well"
Pros: "Seat was good. Crew was good. A meal and beverages offered properly."
Cons: "Ground staff in Lima was very unhelpful when they broke my suitcase. No offer of refund only a handwritten phone number to call in a few days. Handwriting was not legible."
Cons: "I had to pay for my luggage $1,600 pesos that's what I didn't like about my trip"
Cons: "Will never fly with Aeromexico ever again"
Pros: "Food was just terrible¡"
Pros: "The airplane where I traveled was huge a comfortable, I loved to have my own little TV and being able to choose a movie . The staff was really nice. I wish you had flights from Tijuana to Puebla, Mexico. Please let me how can I find out about your promotions. firstname.lastname@example.org"
Cons: "That I did not travel in the first class or in one of the seat that where after the first class. Those that can be reclined and have a lot of space. I believe they are also first class. Let me know what I can do to be able to travel in one those seats."
Pros: "Loved the entertainment as iwas able to see my favorite program. Everything went smoothly."
Cons: "Everything was fine. We just got nervous because our luggage was literally the last ones to come out."
Pros: "Nothing, they didn’t let me board"
Cons: "The fact they sell you a flight with a connection in Mexico City with only an hour to transfer is ridiculous. Being that this is mexico’s airline they must know it’s a literal impossibility to make that connection. When you arrive they automatically shuttle you into an area to rebook you almost like it’s expected. Then you wait for 8 hrs in a crowded ghetto airport waiting to get on the next flight. When you speak to customer service they talk to you like your a dummy."
Cons: "The gogoinflight internet service didn't work, despite following instructions provided. I was able to connect to wifi, but the server would not respond. As a result, I was not able to complete the work I needed to do."
Pros: "Food service, upgrade, and leg room"
Pros: "Nice crew, free drinks"
Cons: "Food (pasta) was terrible, not a comfortable plane for an overnight flight. I'm small, just over 5ft and 110lbs (50kg) and I was uncomfortable the entire flight, couldn't sleep even 5 minutes."
Pros: "Boarding was fast and in order"
Cons: "Flight was delayed,no information until it was late to get other flights."
Cons: ". . . because of delays. Cannot comment but see above."
Pros: "The crew was very friendly and kind. I enjoyed the coffe a lot"
Cons: "Boarding was delay. I spent 25 minutes making a line"
Cons: "First of all flight attendants were unfriendly and trying to sell lotions to sell watches and lotioMexicons like if you were in a flea market."
Pros: "Help from attendants"
Cons: "Too crowded"
Cons: "Aeromexico lost our luggage"
Cons: "The layover in Mexico city was too long 10 hrs layover....."
Pros: "Smooth flight. Great and attentive ground and air crew. Bilingual and great food and drink."
Pros: "First class"
Cons: "Seats no that comfortable"
Pros: "Is on time"
Cons: "The food is terrible"
Cons: "LACK OF COMMUNICATION OF DELAY, BAD ATTITUDE FROM CREW, OLD PLANE AND ENTERTAINMENT SCREEN NOT WORKING"
Cons: "board families with infants and children first"
Cons: "Why did aa.com make a connection with alaska airlines? I had to LEAVE the airport to switch termknals, go through security again, then my luggage never made it to the next flight."
Cons: "Update from the pilot. Stalled for over 20 mins after landing with no update from staff as to the reason why. No entertainment. Sucked."
Pros: "Crew was extremely friendly and professional. Well trained, exceptional."
Pros: "After couple or three hours the seat get to be a pain on the tailbone. Also I am 6'2" so already a bit of squeeze. Can't stretch out legs. Was an Airbus 319"
Cons: "Not much other than more room and more cushion in seats. Quick boarding in group 4, friendly crew, the Taco salad was actually pretty good. Watched 2 movies, both still premium on the pay channels."
Cons: "Flight was very late"
Cons: "No food on the International flight from Kingston to Miami."
Pros: "food, drinks, seats, price"
Cons: "Terrible service from crew. Bad odors from bathrooms."
Cons: "Waiting for 30 minutes a Dublin to dock."
Cons: "Flight attendants completely unresponsive when overhead space was filled by a lot of backpacks that supposed to go under seats. Also, kept selling alcohol to people who were clearly drunk and were obnoxious and loud the whole trip."
Pros: "Crew was good."
Cons: "Plane needs updated or put out of service. Uncomfortable for international flights. Monitors were few and broken in the main cabin."
Pros: "The crew interacts with people serving great food and drinks constantly. The seats were very comfortable with lots of leg space. There are lots of entertainment to choose from."
Cons: "We were delayed because of the weather which couldn’t be helped."
Cons: "My flight got cancelled with zero notice and I almost ended up on a 18 hour layover which would have resulted me in missing work. The staff was very unsympathetic and not helpful. There were 10 people behind the counter and nobody could help us. They were all just spacing out. Ultimately, I was placed on the flight, but had to rush to every single one of my four connecting flights. I am a frequent traveler but this is by far the worst experience I’ve ever had. Avianca should be embarrassed to be associated with star alliances."
Pros: "They were gracious and courteous, the flight attendants. Very nice people."
Cons: "The last seat empty thing was weird but im sure that has to do with some new regulations or something and not the airline itself."
Cons: "My husband started coughing really badly. I rang the call button to see if a flight attendant would come and maybe help me. Eventually, after about 6 minutes, he managed to control his breathing and still no flight attendant to be seen. Only after 20 minutes while distributing the meals, one of the attendants shuts the call sign of and continues. This is not the service we usually get from Avianca!"
Cons: "The crew met their requirements. I dont think you’ll survive they dont go beyond."
Cons: "Flight network sent an incorrect name to the airline and i had to go under so much trouble the day before just to correct itz"
Pros: "Everything but the boarding."
Cons: "The boarding seemed to take forever. The crew could’ve performed the boarding process while getting the people who were waiting for upgrades at the same time. Splitting work could’ve worked and to not let all of us wait."
Pros: "Flight was on time"
Cons: "The plane was too old. It is shameful. Avianca should stop using this plane"
Pros: "Seats were comfortable"
Cons: "We landed at a different airport than we were supposed to and no announcement was made. We weren’t updated at all! When we finally landed in bogota we missed our connections and couldn’t get on another flight for 14 hours"
Pros: "Very little legroom for a 5 hour flight."
Cons: "Overall was Great."
Pros: "Nice staff"
Cons: "Luggage is lost"
Pros: "In seat entertainment screen and USB charger. The chicken salad"
Cons: "Flight crew were rude, wasn't sitting next to my partner on the same booking for both flights. Had to pay for wine, they couldn't even give just one complimentary wine with dinner. Dinner was bad except the small chicken salad was good"
Pros: "Great service. With FOOD!!! Real Food! The entertainment system was great ( I played most of the flight) On time!"
Pros: "Good selection of movies and overall good entertainment system"
Cons: "Seats extremely narrow. Bathroom follows the same. Could barely move in stall. Will not fly with them again if it's up to me."
Pros: "Food was goof"
Cons: "Staff never smiled or even said hello. May be culture but better training is needed."
Cons: "Entertainment is rather limited."
Pros: "We did not crash."
Cons: "American airline cares about on time push back and the JD Powers rating more then its passengers. So when you miss an American conection by under one minute they are keeping you on the ground while there on time performance "sores" . Then you enter the American over night accommodation Line and I don't have tell you how unpleasant that is but a 2 hour wait for a free shuttle to the hotel is one of them."
Pros: "I liked the newer plane with the excellent entertainment screen and power outlets. Everything was on time."
Pros: "The crew was excellent, timing was superb,"
Pros: "They got us seats on a Latam flight later in the day."
Cons: "I don't like being bumped from a flight when you have e-tix in hand from a month previous purchase for three travelers."
Cons: "Time was on point. And the flight was smooth. No complaints"
Pros: "Courtesy turning off the lights during a night flight."
Cons: "Outdated aircraft. Newer models have an entertainment monitor and individualized charging stations on each seat."
Pros: "La puntualidad de los vuelos."
Cons: "El vuelo lo operaba American Airlines y no parecía una línea con alianza de vuelo ..chek-in automatizado no apareció mi boarding así que hacer fila para resolver..afortunadamente lo hicieron de una."
Pros: "Great food and headphones"
Pros: "Entrtainment and food."
Cons: "Crew service and attention very poor. Terrible experience with flight reconnection for me and my group of 5 people. Had to wait 5 hours for the crew to confirm ticketing, w.e were lied to and watched how others got preference before us. Crew gave us inconsistent explanations and had no knowledge of how to solve the problem."
Cons: "Arrived twenty minutes late. AA refused to accept responsibility for this and compensate me, even though my transportation had departed without me as a result of their tardiness."
Pros: "Great crew of airplane staff"
Pros: "Friendly crew"
Cons: "Having to pay extra $$ for seating and not enough together"
Pros: "The sexy flight attendant"
Cons: "Nothing to complain about lol"
Pros: "I arrived at my destination"
Cons: "AA changed my flight plans which resulted in a 4.5 hour layover in Philly. The gates were filthy, there is not much selection for in-flight food and nothing for entertainment. I couldn't even find an outlet that worked at the gate."
Cons: "It was constantly delayed and the airline was poorly treating its passengers in helping them get to their final destination. I was originally supposed to get into my final destination at 6pm, but I didn't get in until after 10pm central time due to those delays."
Cons: "Too cramped. American airlines in general need to stop squeezing people in. Poor screens for movies."
Pros: "The crew was the best"
Cons: "Wish I had a movie to watch"
Pros: "On time"
Cons: "Upgrade seating"
Pros: "Service was friendly"
Cons: "Food from Dulles to Munich was one Of the worst dishes served on the overseas flight"
Cons: "We had to wait for about seven hours at the airport because the flight was delayed."
Cons: "The flight was delayed for almost five hours."
Pros: "There was a large range of entertainment options. Enjoyed the seatback screens."
Cons: "We were on the plane for an hour before taking off."
Pros: "No problems"
Cons: "No issues"
Cons: "Despite dozens of empty seats in Economy Plus, flight attendants refused to allow anyone to move into the 8 vacant rows keeping us crowded in coach economy."
Pros: "Great crew. Comfortable in economy plus."
Cons: "Bigger screens. More options for entertainment."
Pros: "The flight was shorter due to a tailwind."
Cons: "Middle seat, over crowded and the guy next to me had his emotional support rabbit."
Cons: "Flight was cancelled"
Cons: "Chicago airport has the rudest group of people that work in the airport but I've ever seen in all of my life! My flight landed late due to Airline delays no one would help me get across the entire airport the far terminal that I had to go to it was absolutely ridiculous because of this I'm still in Chicago I'm not even reached my destination"
Cons: "A very old B757. late departure. No explanation."
Pros: "It was a satisfying experience with United Airline from ABE shuttle bus ride (I said Shuttle) to EWR. It sure saved me the 2 hours driving during rush hour, and wears and tearS on my personal car, if you have 2 hours extra time during the day. Otherwise (If you want to save time), drive yourself to EWR and park."
Cons: "It does take up 2 more hours"
Pros: "the flight attendants and service were amazing and perfect. The green tea from All Nippon Airline was awesome."
Cons: "All the food were terribly salty, inedible because the beef was hard like rock, I was unable to eat or chew. The sauce was salty and terrible so threw them away. In general, the food were inedible and poorly prepared that means they were not considerate and discreet about cooking, selecting material,too. The airline only pick the terribly cheap meat to scam and mistreat the passengers. I felt I was ripped off and sadden."
Pros: "Lots of space"
Cons: "Ground agend kicked over my kid’s milk. Stewardess spilled coke all over my wife’s tray and then spilled red wine all over my arm. Seriously."
Cons: "Sinister manager at denver, inconsistently executed ski bag policies. we bought the extra legroom seats, only to find we were placed in separated middle seats at the back of the plane. When we spoke to a flight attendant about the mistake, she told us we could get off the plane and complain to the front desk...."
Pros: "Friendly crew, smooth flight"
Cons: "Snacks are never good. No TV."
Pros: "Again, the staff & assistance received were extremely pleasant & professional from the rebooking process & the boarding & deboarding process to the luggage retrieval were excellent. I could not have made this trip without all their help."
Cons: "These planes are so small & the seating is so tight that it makes the trip very uncomfortable especially for someone with special needs who might no be able to afford the extra expenses."
Pros: "Left on time, friendly crew, comfy flight."
Cons: "For reasons I still don’t understand my baggage didn’t travel with me and I was not able to get it until several days later"
Pros: "Nothing. Terrible service"
Cons: "The toilet over flowing and delaying my flight to the point of missing my connection."
Pros: "Courteous crew. Smooth landing. My only compliant is that we have to purchase in-flight wi-fi. I find this unacceptable, especially because the airlines charges upwards of $80 for an Economy Plus seat and then one needs to $26.99 for wi-fi for the duration of the flight."
Cons: "AC was broken. They could at least give you a second cup of water. Tired of being treated like an animal"
Pros: "The flight attendants very sincere & nice. I love that their was a lot of leg room on the flight as well."
Cons: "There was no entertainment alternatives."
Pros: "The flight attendant was nice."
Cons: "The boarding process was a nightmare there were 4 flights boarding at the same time from gate 57-61. People were coming in line from every direction and it took forever to walk a few feet to get my boarding pass scanned. Then about 1hr into flight it's was freezing in the front of the plane, I was in row 5 and the only solution given to several of those who inquired about it was to "take a walk to the back, it's warmer back there". We were dressed for the winter up front and people in the back were comfortable. It was ridiculous. Mind you this was a tiny plane 1 seat on the right and 2 on the left so not a lot of room to stand and move around."
Pros: "The crew at the gate as well as the crew on the plane were excellent and very helpful. The gate crew made rerouting very easy."
Cons: "The 3 hour delay made for an exceptionally long trip. Delays are so very common on United; especially when connecting through O'Hare."
Pros: "The captain was communicative while we were experiencing turbulence and the flight was relatively quick."
Cons: "I received different info from every united employee I spoke to. Myself and others on both my flights were frustrated by the fact that our gates were so far from each other and we had NO time to get to the next one because the first flight took so long to taxi. And then they treated us like children as we were trying to get our "carry on" items. Overall NOT a good experience."
Pros: "The airline seated an elderly physically handicapped man on the aisle, blocking me & my daughter from standing or exiting the row to use the restroom for the 6-hour flight."
Cons: "No food or drinks during the flight. The handicapped passenger should have been seated next to his family member, rather than by himself. He needed help for everything!"
Pros: "We weren't very late into montrose despite the wait"
Cons: "Must have been 80 degrees in the cabin, air from overheard nozzle was warm Waited at the gate having boarded for 20 minutes"
Pros: "Coffe and snack"
Pros: "I very much enjoyed the male flight attendant in coach. He was fun, attentive and very interacting."
Cons: "I liked all but the seating. Even for coach is too small in my opinion. Pilot flew awesome."
Cons: "AC was extremely cold"
Pros: "No entertainment unless you pay, but you can't turn the tv off, so it's playing bright ads in your face all night. Awesome."
Cons: "If you want to feel like you're riding the most cramped Greyhound bus, definitely ride with united."
Pros: "I had requested boarding assistance for my husband who has difficulty walking at the present time. I could not believe how attentive everyone was. A wheel chair and attendant were waiting for him in Cancun and in Newark. We were wheeled through customs and to baggage claim. The attendants did not leave us until we were at the door ready to exit the airport. We could not have been treated any better. Looking forward to next week's hip replacement and future travels with United."
Pros: "Generic regular flight"
Cons: "Pay for all entertainment and screen was hard to turn off. Didn't have optional flight tracker"
Pros: "Was a bigger plane. More space to move around and fit luggage. Served refreshments! All my flights with United were on time!"
Pros: "United personal quickly found our bag location and made the arraingement to send it to us ASAP."
Cons: "The fact that the only bag we checked in with the airline did not arrived in our plane with out any warning what so ever."
Pros: "Trip and treatment were ok... but tv is way expensive. Avianca offers you a wide range of movies and tv series for free."
Cons: "Air plane with mechanic problems and I buy firts class when they changed the fly don't give me the same class and can't take the refund"
Cons: "Very uncomfortable seats"
Pros: "They gave us free entertainment"
Cons: "We took two hours in taking off"
Pros: "The boarding process was very simple and the crew was friendly."
Cons: "There are great entertainment options for in flight viewing, but there is no warning ahead of time that additional applications have to be downloaded in order to use them. At 30,000 feet it is impossible without paying for wifi. Also, I was actually looking forward to the little snack sized peanuts. Instead, you're given a salty trail mixed something that's seasoned very heavily. It just made me want to sneak water from the drink cart rather than curbing my hunger."
Cons: "-Was a United flight despite being billed as Lufthansa, I always try and avoid United as I have had bad experiences in the past. -Was unable to choose seats online. -Upon check in was told that only middle seats were available for my partner and I away from each other even though we showed up 6 hours early in order to get good seats as we couldn't check in online. -We then paid extra to get seats next to each other (250 bucks) and the entertainment systems in those seats were broken. -When we told the flight attendant staff they said there was nothing they could do and were rude. -When trying to explain the situation to United Customer service they were also rude."
Pros: "Only thing I like was the coke they provided."
Cons: "There was one flight attend the only woman who was rude and very disrespect. Her attitude towards people and how she spoke to others was very unacceptable. The boarding was horrible because we had to step off the plan to let others out who didn't have room for their bags. I am not going to say the entire crew was horrible just her."
Cons: "Absolutely no leg room. Much less than most major airlines."
Pros: "Nothing. The people were rude the flight was late, the seats were cramped."
Cons: "Everything. I can't say anything about how bad it was."
Pros: "Fast check in on line, no waiting at the entrance of airport."
Cons: "Not enough leg room"
Airlines flying from Allentown to South America have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Allentown to South America
Masks required on board, masks provided on flights from Allentown to South America
Social distancing seating
Middle seats unavailable to book on flights from Allentown to South America
Testing for antibodies, testing for symptoms for flights from Allentown to South America
Waiving of change fees. Search flexible flights from Allentown to South America