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AMA - SJO

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Round-trip
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Amarillo (AMA)
San José Juan Santamaria Intl
Wed 4/14
Wed 4/21
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Top airlines flying Amarillo to San José Juan Santamaria Intl

Scores according to KAYAK customer reviews

7.2
American Airlines
Overall score based on 45,374 reviews
7.5
Boarding
7.1
Comfort
7.8
Crew
6.9
Entertainment
6.7
Food
Airline reviews

Cons: "Shitty service, and made me miss my flight."

Cons: "Traveling in a 737-800, there is no displays at your seat. One must BYOD. Wifi was spotty."

Cons: "Slightly more leg room"

Pros: "The 1st class crew were amazing!"

Pros: "Crew was awesome...love AA crew! Always and this time superb!"
Cons: "Leg room gets worse and worse...boarding sucked since they took our bags and we felt like it was only us that were singled out!!!"

Pros: "On time, main cabin extra was great, crew was nice, entertainment was great."
Cons: "No criticism"

Pros: "Left right on time and arrived at early. Relatively efficient boarding. Seats ok."
Cons: "Nice to have inflight entertainment to own devices. Would have been helpful to have emails in advance letting you know what browser/app requirements are! Bathrooms are at a premium on a full flight!"

Pros: "Crew was nice, entertainment was good"
Cons: "Food was mediocre"

Pros: "The crew was exceptional. The seats are very uncomfortable. It feels like you are being packed in a sardine can."
Cons: "The airlines need to take into consideration, the Price that passengers pay for an airline ticket, only to be restricted in those uncomfortable positions on the average of 2 to 3 hours."

Pros: "Once boarding, we didn’t wait long for take off."
Cons: "Being on time."

Cons: "There was literally no entertainment for over three hour flight and our flight was delayed an hour while we were on the plane."

Cons: "Flight got delayed. We paid for assigned seating for our almost 85 yo mom. And the change in flight no one asked for to get seated in the front of plane. Instead she was seated all the way in the back. It was physically exhausting for her."

Pros: "Food was not too bad and I liked that they had snacks/ beverages out near the bathroom area for people to eat/ drink in the middle of the flight."
Cons: "Wish bathroom had been cleaned more frequently. Ran out of toilet paper a few times and floor was wet. My seat was broken so I could not recline back for 17 hours and since the flight was fully booked I was unable to move seats. It made the already long flight even more uncomfortable"

Cons: "My luggage was delayed. I received it the day after"

Pros: "The agent at checkin was so kind, nice, professional and superb...I will always fly American Airlines....you have the best checkin agents, best gate agents (super funny yet professional) and also the flight crew was absolutely amazing!"
Cons: "baggage claim in Costa Rica is terrible service...but that is the airports fault since this happens with other airlines.....something has to0 change!!!!"

Pros: "4 flights and all of them in middle uncomfortable seats. I requested aisle seats many times and counter agents were unhelpful and rude."
Cons: "Better seat options and more comfortable seats"

Pros: "The crew was very nice and friendly"
Cons: "There was a technical difficulty with the plane, which made a short delay in our flight."

Pros: "Plane too cold hard to sleep, no blankets or pillows"
Cons: "late cold plane"

Pros: "0ntime quick boarding"
Cons: "cost to check baggage"

Pros: "On time departure, this flight tends to get delayed, not this time. Good service and pleasant flight."
Cons: "I prefer personal entertainment systems."

Pros: "Terrible customer service."
Cons: "Rude, rude people working at the desks. Saw many people have problems with them, and then they were rude to me as well."

Cons: "I’m still hungry and incredibly tired. Nobody buys their main cabin extra product, so there’s many empty seats. Ripe for the families that don’t want to pay extra to sit together. Those families bring kids, screaming kids to a section filled with higher fare paying customers. The FA in my section had such big hips, that she knocked my shoulder EVERYTIME she walked by. Not only that, everytime she did the courtesy reach over to grab empty cups from the middle seat, she hit me with her trash bag. Woulda been fine had I been awake, but I was trying to sleep in between the bouts of screaming from the devil possessed kids."

Pros: "I fflew Delta last Nov. Had meals movies dinner inks etc. American I am serv d beverages no meals and no movies. Getting ridiculous"

Pros: "Crew sucked. Not helpful or caring."

Pros: "Great customer care"

Pros: "All"
Cons: "Nothing"

Pros: "everything but the cabin temperature. it was very hot and uncomfortable."
Cons: "Too warm in the cabin."

Pros: "Can’t say anything good"
Cons: "When boarding crew was rude because carry on did not fit the overhead compartment. No options to choose from for entertainment. Flight was delayed almost an hour while sitting in plane. Food options almost nonexistent"

Cons: "Flight got Delayed but they were efficient enough to get an alternate flight as fast as possible"

Cons: "The only complaint I have is our bags getting lost twice. I’m very understanding that these things happen. But for it to happen twice seems like people might be careless to the problem."

Pros: "The crew was very friendly and accommodating. The food as usual just snack type food for purchase as expected. The entertainment system malfunctioned and we could not watch the movie they offered. However one flight attendant was very nice and gave my kids special cookies. Nice touch!"

Pros: "Crew was really good"
Cons: "Other than the crew rest really bad"

Cons: "All the different prices for seats. I think it is a stupid system. Miss the good old days of air travel."

Pros: "We really enjoyed our flights with American Airlines. From the counter to the stop on the plane everyone was great to work with and very friendly"
Cons: "Nothing"

Cons: "I miss my flight because my plane left “early.” The person who attended me wasn’t understandable at all, she responded with so much rudeness. Was very upset!"

Cons: "There was no individual entertainment on board (TV’s, internet, etc)"

Pros: "Mostly everyrhing"
Cons: "Food was so so"

Cons: "Food was not good at all."

Cons: "Food was mediocre, portions were extremely small, breakfast seriously they should stop serving that muffin with yogurt."

Pros: "the clerk at the boarding desk was kind"
Cons: "delayed"

Pros: "It was fine. Nothing exceptional. Pretzels and a bloody"
Cons: "Group boarding again"

Pros: "Flight crew was peofessional"
Cons: "First flight was delayed. Delay not related to weather. American refused to provide hotel. the provided hotel and meal voucher for a fellow traveler on same flight who missed his connection. I was told he was accommodated because he is priority. When asked how I become priority I was told "he spends more money and flies more often." To me that means as a customer I am not a priority to American Airlines."

Pros: "Ok flight"
Cons: "Not iberia"

Pros: "American Sirlines flight # AA1249. Was a poor experience. Flight was over an hour late due to flight crew had not arrived. The plane was too small for such a long flight Los Angeles to Atlanta. Took an hour to collect our baggage from baggage claim. I will try to Avoid American Airlines on the future."

Pros: "Screens on all headrests with free movies is very nice"
Cons: "More delays for our trip"

Pros: "Fast boarding"
Cons: "Paying for WiFi"

Cons: "Two of the 4 flights were late due to setting on tarmac to long,going& coming,almost missed flights because of it!!! Stewardess were very rude & not helpful!!!!! Especially when it came to helping with carry on luggage, luggage that I did check was destroyed !!! This is the second set of luggage that they have done this to !!!!!!"

Pros: "Clean, friendly staff, great baggage tracking. Smooth flight."
Cons: "Overcrowded, but that's the same no matter where. Usual rude frequent fliers."

Pros: "left and arrived on time. helpful staff. no glitches. reasonably comfortable."
Cons: "i did not rate food and entertainment because i did not partake."

Cons: "Food"

Pros: "Inflight movies"
Cons: "None"

Pros: "The food and the crew"
Cons: "Entertainment system, it is outdated"

Pros: "Amabilidad de la tripulacion"
Cons: "Podrían dar comida, el viaje no es tan corto. Aire acondicionado demasiado frío, muchos pasajeros solicitaron regular l temperatura, no habían suficientes mantas"

Cons: "Flight was canceled due to United's mismanagement of crews."

Pros: "Clean, comfortable and on time."
Cons: "Nothing"

Cons: "No screens in the seats. Food options are the usual limited fair"

Cons: "I’m 6’3, misty in my legs, so the diminishing legroom is a problem. Can’t afford business class either. You should really have entertainment for a 5 hr flight."

Pros: "Comfortable seats with screens"
Cons: "Mediocre snack"

Cons: "I didn't get to get on the flight."

Cons: "Slow boarding, no food no drinks, no tv."

Pros: "Nothing"

Pros: "Más espacio, al menos una película que ver, y algún bocadillo por ser un vuelo de tantas horas"

Pros: "The pilot"
Cons: "Everything else"

Pros: "excellent service. needed assistance since Dad could not walk too well. airport got him a chair and he made his flight with no problem"

Pros: "Entertainment worked on this flight! And once again, I had an empty seat next to me - that's always a huge plus so I can stretch a bit."

Pros: "The flight crew was very attentive and friendly. Probably one of the nicest crews I have encountered on my flights."
Cons: "Me and this other person were waiting in the back for the two bathrooms to become available. We waited over 10 minutes."

Cons: "Very tight quarters ..."

Pros: "I like still having an option at non- stop, direct flight, from Amarillo to Denver."
Cons: "Small plane. But flight is short."

Pros: "The plane took two hours to leave the ground due to weather. This was unfortunate and made the passengers uncomfortable but it was not the fault of the airline."
Cons: "The airline gave all the passengers access to the movies and television channels."

Cons: "My luggage didn't make connnection."

Pros: "Easy boarding, on time take off"
Cons: "Arrived early (yay), but had to sit on the runway for 45 minutes waiting for a gate and ended up getting to the gate later than the original expected time. Pretty ridiculous."

Pros: "So they lost my bag but where super helpful and nice!"

Pros: "La comida estuvo agradable."
Cons: "Las opciones de entretenimiento eran muy picas y pobres"

Pros: "First flight delayed once board to check a broken light. Then waisted 40 minutes taxiing on tarmac in Houston because they couldn't find a gate. Missed our connection. They put us up in a low end hotel overnight. Then we had our morning flight again delayed as we waited for planes to the take off, so further delays. Arrived in Costa Rica 1 hour late. Now with too many other flights so immigration packed and took another hour and twenty minutes (when we finished there was only a 5 minute wait). Thanks United"
Cons: "Coffee and cookies. Moscow mule"

Cons: "Snack offering was caramely sugar cookie"

Cons: "Na"

Cons: "Fligh delay."

Pros: "The low cost of fare. The ease of ticket purchase thru kayak. Convenient e-mail services. United Airlines service was courteous and very handicap friendly."

Pros: "I was allowed to get off the aircraft to collect a bag I left behind"

Pros: "Attendants were amazing"
Cons: "We spent the whole delay on the plane and wasn't notified of a problem until after an hour. A lot of my time was wasted. That's not okay. Keep your customers informed."

Pros: "The boarding process is terrible, because communication breakdown is inevitable. The crew on the plane are sometimes rude, and have no patience when passing seated passengers. One air hostess constantly bumped into my arm like a bull as she passed walking down the isle. Entertainment is practically non-existent on long flights unless you pay for it. Two of my flights were cancelled last minute with little to no remorse, and I had to wait 2 days to catch the next flight. That flight was even delayed more than an hour. I was sick by time I reached my destination. Overall, United would not be my 1st choice due to bad experiences numerous times."

Pros: "Since we were the last ones to arrive at the gate because of our delayed flight they had to check our carry-on baggage with the luggage we didn't have locks and nomally what we carry in that bag are fragile or valuable things. They should at least have plastic gauzes or fragile stickers to put on the bags. I don't know the reason but the flight attendants left about the last 6 rows of passengers without pretzels or drinks. There was no device to view movies. Leg space too tight."

Pros: "Nice and comfy seats, good service on plane, fast boarding"
Cons: "No good food and the entertainment was not the beat"

Pros: "Just the crew"
Cons: "Now when I fly united i feel like flying with spirit or jet blue o any other cheap airline, they charge for everything but sodas. They don't even carry blankets. The fact that for a long (3h- 4h and 5h) flight (took 4 overall during the holidays) united didn't offered ONE movie for free at least was very disappointing. Not one of my flights were on-time!"

Cons: "Same. No ffood ..poor Service and allso charging. To much for extra weight. $200 for 3 extra pounds. Ridiculous. Also charged for one check in bag..Todo much"

Cons: "Viajar en United es desastroso. Los asientos son demasiado pequeños, yo mido1.57 metros y no me podía ni mover."

Pros: "The crew were nice though exasperated with cramped new planes and crowded restrooms. Flight was on time"
Cons: "After three years of flying all around US, realized United is the worst of the three major legacy carriers. I'm star alliance gold and it's still a painful experience. Crew admitted in latest redesign of planes they've managed to squeeze another six seats in coach. My seat wouldn't go back but even if it did, would feel too guilty for person behind to do it - so little legroom on newer planes. They've also cut down on restrooms so for most of the flight there was a line of 5-6 people waiting in the aisle. American Airlines seems to have older planes but at least decent legroom (and I'm not tall - anybody over 5'10 would have to sit at an angle on new United planes!). Been very impressed by Delta's service lately. United feels more like Spirit"

Pros: "Plane was on time"
Cons: "Seat to small"

Pros: "They fixed some mechanical maintenance issue and did not have to make us switch planes, so I didn't mind the wait; just wished the AC would have been working a little better. Entire flight was smooth all the way back in, though at 6'1" I found the seats a bit cramped, the crew did a great job making sure people were taken care of - it wasn't their fault, and I'd prefer they take their time so we actually make it where we need to go."
Cons: "The wifi did not work at all for my girlfriend, even after paying the $18 and trying for the entire 4hr flight, the weak signal dropped out continuously. She followed up with customer service about the issue, but the website has yet to process her refund for it; it keeps crashing. I don't see how you DON'T offer free, and functional WiFi on a 4hr flight in 2016 - I have it at my dealership for customers waiting on a 45 min oil change."

Pros: "the boarding was easy, the crew was nice and attentive and brought plenty of water. WiFi worked much better than other flights."
Cons: "the food was not very good and the seats were not very comfortable"

Pros: "I had a great experience. It was my first time flying and I was nervous at first. Everyone was nice and very helpful and it reassured me everything would go smoothly."

Pros: "Wheelchair assistance"
Cons: "Crowded gate"

Pros: "The staff was really polite and were willig to answer all questions with a smile."
Cons: "The seat I was on could not be reclined. This was most unpleasant because it was an overnight flight. You should earn the clients - even economy passengers - when this seat is the one being assigned to them. I would payed beforehand to get a more comfortable seat if I'd known I was to fly on a no-reclining seat on an overnight flight."

Pros: "Nothing"
Cons: "They delayed the flight due to "operational difficulties". I understand this happens, however, their communication towards customers was unacceptable. They first announced a 20 min delay, followed by another 30 min, then 30 more and then 30 more than then 30 more! They basically kept us at the gate for 2 1/2 hours until the found another plane. For a business like United, and flying out of their hub this is completely unacceptable. We ended up leaving at 11pm for a flight scheduled at 8. They didnt give anything in the plane to make up for it. No food, no free wifi, nothing."

Pros: "Price and time"
Cons: "Houston"

Pros: "The seat next to me was empty"
Cons: "United put my bags on the next flight to San Jose, so I had to wait an extra 2.5 hours in the airport for the next plane to land in San Jose, Costa Rica while my ride waited for me."

Cons: "The seats were so small, with no space between rows that you couldn't even recline. The tv on the seat in front was so close you couldn't watch it. Miserable flight, and I'm only 5'5"."

Pros: "Terrible"
Cons: "Everything"

Cons: "I felt like tuna in a can."

Read more about American Airlines
COVID-19 information

Safety measures for airlines flying from Amarillo to San José

Airlines flying from Amarillo to San José have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Amarillo to San José

Mandatory masks

Masks required on board, masks provided on flights from Amarillo to San José

Social distancing seating

Middle seats unavailable to book on flights from Amarillo to San José

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Amarillo to San José

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