Showed up after checking in on their app. They said I wasn't checked in. Had to go to customer service. Play 15 euros to reprint my boarding pass. Then went back to the bag counter and they said I still hadn't checked in. Showed receipt and they took my bags. They pre board which means you stand there waiting for you plane for 40 mins. Then anything you want snacks or drinks they charge you for.
Everything very disorganized. Ryanair had no official office or representatives in the Amsterdam airport. Flight was mildly late. Crew was curt. Not even water was available without paying for it. Then the flight attendants came through on several tours up and down the isle, with a series of things to buy. Felt like we were in an Arab bazaar.
Worst, the internet would not allow us to confirm our flight, despite repeated attempts. So they charged us 45 Euros each for confirming the flight at the airport. No one to talk to in Amsterdam about it. When we got to Dublin we were sent several different places to try to get our money back. Finally had to stand in a 20 minute line to discuss it, and we were told to email them. The entire thing was a miserable experience. Will never fly Ryanair again.
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