Find Cheap Flights from Amsterdam Schiphol to Lisbon Humberto Delgado (AMS - LIS)

The inflight crew were amazing!

The check in crew was poorly trained and rude. At the check in gate, we asked the check in agent if we could carry on the roller board suitcase we normally use as a carry on for all or flights. We were assured we could. When we arrived at the gate we were told the case was too large and could not be carried on. We were then charged 60 euros for checking the bag when the cost at inital check in would have been only 54euroa. 5)3 gate check in crew were very rude!!! We travel a lot and have never had such a poor experience.

Nothing. We were not on the flight because the gate closed before we got there. We were delayed because my wife had booked assistance from departure area to gate.

We were delayed by Airport assistance for my wife although it was booked well in advance and Easyjet gate closed before we got there despite the fact they were told we were on our way we had to rebook at a cost of €337 single for two persons from Malaga to Belfast.

Nothing

I had to pay €129.00 for an extra piece of luggage a a service free of €162.00. The crew was unfriendly. They did not say hello nor did they say good. Last but not least, they did not provide me with an entry form.

Annoying woman who talked loudly for three hours :)

Nice crew, food was good. 2.5 hour flight, so entertainment is not valid for this review.

However, the boarding was absolutely atrocious. They had two Dutch attendants dealing with a fully booked Airbus flight. I arrived at 11 AM and did not get to the front of the line until 1 PM. They actually had to take off later, as in, push the flight later, because of their inability to bring someone else to the check-in counter to help with boarding. For the Dutch and their famous understanding of efficiency and staying ahead of the curve, this was both frustrating and not understandable. Not really TAP's fault...

Boarding fast

Old plane. Floor lighting was duct tapped down... Very surprised to see. Nice that food was provided on a short flight but bread was ice cold and hard.

You may have to check baggage that goes on US airlines as carry on. We were charge at the gate and it was $60 euros. Not happy about that at all.

Nothing

The seats were very uncomfortable, I am a skinny men I could tuch the passenger next to me and it was very bad you know I understand they have to make a profit but is not about money at all time what happened to customer service I felt I was a stack of Sardines very bad I would not fly Whit this airline again . Shaun Boudaghian

Crew were nice, and boarding was quick.

No entertainment. Food and drinks for purchase only. Uncomfortably firm seats.

Flight was 45mins delayed

TAP and the personnel from TAP were fantastic.

The Dutch/KLM gate agents were horrible. I was treated rudely and unprofessionally.

The seats were pretty comfortable and the crew was excellent.

There was no entertainment and the food wasn't good.

To be told last minute I can not fly and have to be put on a waiting list by the check-in lady mrs A in the situation when we had a technical error with my online check-in (my husband was successfully checked in but not me) and sent to the gate to hope for a last minute cancellation. One of the lady mrs B at the gate didnt communicate properly with her colleague mrs C standing next to her (who told my husband to wait on the side before validating his boarding until i could get a seat) and 'gave' my husband seat away to another waiting passenger (even though it was written on my ticket I was the first on the waiting list) even though we were trying to anticipate the situation but she only replied 'one minute please' without listening and resulting in giving away my husband ticket afterall! lack of professionalism, internal commnication between personel and overall obvious messy organization with disrespect to passengers. without saying that the whole waiting time, i had to sit on the ground and had nowhere to seat properly while 7 months pregnant. Will never fly easyjet ever again.

Loved the cheap fare - went off pretty much as expected - big crowds at security in Bristol, paid for express - it seems every little extra is charged for - paid £15 each for an extra legroom seat which also gave us priority boarding and an extra bag, although it wasn't clear if they were being strict about hand luggage or not.

We sat in the XL first row - seats don't recline! and everyone trooped past us when boarding and a stiff breeze blew on us through the door. Had to keep our down coats on but then when the door closed and it warmed up we weren't allowed to take it off because it was an emergency exit row and now clutter! So we got a little overheated until at altitude - weird. The coffee was £2.50 for instant! weird.

They fed us and provided good entertainment. Seats have plenty of room and are comfortable.

Flight crew

Older tv screens on seats with fewer choices in movies

Sitting is poor

Flight attendants were nice, and the aircraft was clean.

Flat out the worst flying experience I've ever had. The bag checkin processes was a nightmare; I showed up super early to the airport, with more than enough time to check my bag and board without issue. The bag checkin line didn't move for over an hour, and while there were still tons of people waiting to check their bags for flights that were soon departing, most of the counter employees packed up and left. When someone pointed out that we would miss our flights, the attendants said "my shift is over" and walked away. At this point, the line broke and passengers started to cut the line, two people nearly got into a fight, airport security even had to come. My bag was finally checked five minutes before the flight left (!!!!!). I was unsure if I'd make the flight, or if my bag would make it on the aircraft. The worst part is that throughout their incompetent checkin processes, the attendants were all incredibly rude. I am NEVER flying this airline again, even if I have to pay twice as much for my ticket.