Pros: "Punctual"
Cons: "They forced me to ceck my trolley because i had a suit with me!!! And the airplane wasn’t even full. Even worst they allowed some pieces of “hand luggage” that were double the maximum allowed size"
Cons: "Seat angle adjustment was not the most comfortable for sleeping."
Pros: "Crew was attentive. Timings were spot on."
Cons: "Virtually no information at boarding which made everybody just make a huge line. Boarding they a bus, it was raining and we got wet."
Pros: "Boarding procedures and crew were top. Wines and beverages excellent and even in super economy water was served several times"
Cons: "The food could have been much better, should consider doing everything organic. As it was, the chicken in the meal was awful, the dessert terrible. The rice in the salad hard, almost uncooked. The only good quality food was the bread and the cheese"
Cons: "CDG airport in Paris is a very inefficient and by far the slowest airport. I recommend other passengers to get to the airport at least 4 hours before their departure."
Pros: "The entertainment options were great."
Cons: "Seats are so cramped. I'm 5'3" and could use either arm rest because both people on either side spilled into my seat."
Pros: "The comfort of the flight snd kindness of the crew."
Cons: "My connecting flight to san francisco was through Delta, which it was on a different terminal, I had to carry my luggage out of the airport in order to get to delta’s terminal - the buildings are not connected."
Pros: "The crew was very helpful in all respects."
Cons: "Not getting everyone standing in line to board one hour and 10 minutes before scheduled departure."
Pros: "The crew was pleasant and boarding efficient I lucked out with first class"
Cons: "Not to be late ,and not to loose my luggege"
No water or light snacks, unless you pay a lot of money for it. Zero leg space
Yeah, allow us to bring our carry-on luggage without charging more. I've never seen another airline do this, and decreases your chances of my using you again.
Cons: "Nether the Dutch government or the Greek government is allowing Americans into their countries, yet Transavia refuses to refund my ticket money. That is the height of abysmal, disrespectful, if not criminal service. Effectively, they stole my money."
Pros: "Schiphol was as busy as I’ve ever seen it even at 5am in the morning, but the combination of efficient systems and good natured staff throughout made everything flow very well. This good nature and friendliness was extended into the flight crew who were great. Unfortunate that the flight was delayed by an hour, but I understand this was no fault of the airline or crew. I just made my connection in Lisbon, so all was well. I’d also like to mention the helpful lady at bag drop. A nice reception is always appreciated."
Cons: "More updates from the flight deck during the delay would have been nice, but overall I was impressed and would certainly fly with that airline again."
Cons: "I arrived 45 minutes before boarding, they refused to let me on the plane because they had closed the registration process. I had to buy another ticket"
Pros: "Helpful crew. Clean modern plane"
Cons: "Charging $ for everything, wouldn't fill a water bottle for me. Strict carry on policy was too restrictive"
Cons: "The flight was perfect the only thing that concerned me was that two female passengers were allowed into the cockpit about thirty minutes prior to landing and stayed in their for the duration including landing. Did not know that that was allowed. Other than that it was perfect."
Pros: "I’m so thrilled at Transavia’s expansion to new routes like Beirut. This is the second time I traveled to Beirut since November and I noted a marked improvement in the quality of service on the ground."
Cons: "It’s still a discount airline trying to squeeze money anyway they can."
Pros: "Quick boarding and friendly crew."
Cons: "Only being able to carry on one bag even though some people had 2. There was plenty of room in the overhead bins."
Pros: "Crew was professional. We did not have food on the flight nor used the entertainment."
Cons: "There was a huge lad beside us and the seats & legroom are less than we would like. The huge lad made it uncomfortable Bob"
Cons: "I have paid for two luggages inside the plane but when I got to the check in the agent told me i only had paid for one luggage so he forced me to pay for a third luggage or he said I would miss my flight even though i had my receipt with 2 pieces. Terrible customer service"
Cons: "Our seats smelled like feces. We were forced to gate check our bags even though we each had just one small carry on."
Cons: "I don’t understand why I still had to pay for my luggage !! I ended up paying around 300 euros for a short flight !"
Pros: "The crew on board was nice. The crew in the terminal however were not very pleasant."
Cons: "The seats were incredibly uncomfortable. This was due to them being hunched forward a bit, which made sitting on them for the 1 hour flight uncomfortable. More comfy chairs would be great."
Pros: "Crew good, kind and helpful."
Cons: "Did not realize that we could only bring 1 carry one. Had to pay for water."
Cons: "We stayed a bit long in the plane before takeoff, very long walk after check out the plane toward the imagination, too long time for the baggage to come out, my bag was broken. Over all bad experience"
Pros: "The short flight?"
Cons: "Seriously now, the line, the attitude, the delays, the lack of information, is not "low cost". I fly some low cost companies but easyJet needs to improve. I was stranded once in London and the company never did a thing to help. Sadly, it's not worth it considering how one gets stranded with no real recourses. Try to get a refund from the company and you know what I'm talking about. Now Norwegian Express, that's another good story."
Pros: "Flight crew was nice"
Cons: "Paid 47 each to check a carry on bag that we thought we could take on the plane. Almost missed the plane because security line took over an hour to get through. The man at the counter that checked our bag was rude and talking to someone else that he worked with almost the entire time he was waiting on us. Won’t be flying with this airline again."
Pros: "Boarding was quick and efficient. Flight left on time. Arrived early. What's not to like?"
Cons: "Nuthin'."
Pros: "Waiting area."
Cons: "Heat in airport. Late departure. No enyeryainmeny. Charged even for soda and water. Crew were unfriendly. Overall. Could be worse."
The whole checkin process was a diseaster! We were flying with Vueling! We had checked in on the app but still had to checkin at the desks with our 10kg hand luggage! The queue for this was 2.5 hours long, with no social distancing in the pandemic (Covid19). When we finally got to the top of the queue, our flight was closing also another queue was opened up! But if we left the queue we were in we would have ended up at the back of a different queue! This seemed pointless to be honest! What could have been done is a bag drop section of the checkin process (Like Ryanair has) it’s much more streamlined and quicker! After all this drama, we only had 15mins to make it through security snd passport control to make the flight on time! It was very stressful and very hot! I was so thirsty that I needed to buy a bottle of water at the boarding gate (to my surprise this small bottle of water was €5- a total rip off! After boarding (which was ok) we were looking forward to a nice cup of coffee on the flight as we usually do! It took the crew nearly 1.5 hours into the flight to get to our seats to serve us! The coffee was dreadful (a hotel type sachet of instant coffee costing €2.60) and a heart burn inducing Turkey, ham and cheese toastie (costing €5.50)! The horrified by the quality! Ryanair is definitely better on food quality, check-in and boarding experience and service, that’s saying something! The flight itself was grand (although lacking interaction from the pilot- which is always nice) it was a smooth flight! When it came to landing it was good but our baggage took nearly 45mins to come out onto the carousel in the terminal! And other delay! Overall I would be giving Vueling perhaps a 2 out of 5 overall! Not impressed!
Pros: "Seat was comfortable and we landed on time, even after leaving late."
Cons: "Crew needed better attitude."
Pros: "The price was cheap"
Cons: "Barcelona airport was a mess. They lost my bag with half of the plane bags and they didn’t even update the bag status online or call me when it arrived"
Cons: "Check in was not available and had to fly standby despite having reservation."
Cons: "Make sure you have a ticket with a selected seat or else they will not let you board, they overbook flights very often!"
Pros: "The worst crew I’ve ever experienced on a flight, and I’m a frequent flyer, both domestically and internationally."
Cons: "To have not flown with Norwegian"
Pros: "Plane looks new and clean."
Cons: "Boarding process, included checked in luggage and limit hand carry to 15 kg."
Pros: "Amazing and helpful crew"
Cons: "Long delay and inefficient boarding for people with digital boarding pass"
Cons: "We had to wait for someone... Couldn't leave with out them. Departed an hour late."
Pros: "The airline was terrific, despite being delayed we really did board and arrive at our destination in quite good time. The Italian stewardesses were absolutely charming and offered their services extensively."
Cons: "Loved that me and my travel conpanion go to sit beside one another, and somehow we’re at the very front of the plane together in seats 1B & 1C Prime location. Overall had a very pleasant experience with Vueling 10/10 would fly with again."
Cons: "Travelers need to be informed better about Ryanair's baggage restrictions."
Pros: "Destroyed one of our suitcases after charging us 50 to carry it. Baggage people were less than helpful. Will avoid them in the future"
Pros: "Nothing"
Cons: "Everything - offering help to people, don't be overly close minded"
Pros: "Flight was on time."
Cons: "Flight to Amsterdam no mention of requiring the passport stamp on the flight ticket was mentioned. On the way back to Dublin the crew member that checked me in informed me of this requirement and I thought she was potentially going to send me back to get it at customs. My husband who had a different crew member check him him, made no mention of the requirement."
Pros: "Quick on-time departure. Friendly crew and a spanking new aircraft."
Cons: "Paid for baggage and Ryanair lost my bag. No one really seemed to bothered by it, either. Was told to file a claim in 3-4 days."
Pros: "crew was as helpful as they could be"
Cons: "not having an assigned seat having to wait in line and wasnt able to board til everyone else boarded, wasnt sure i had a seat for over an hour"
Cons: "There’s nowhere to put anything. Usually there’s a pouch to put your stuff in. That would be helpful."
Pros: "The price of the flight was fair. I had booked 4 days in advance and overall the seat was comfy, leg room was good and flight crew okay and apologetic about the delays."
Cons: "The flight was delayed by nearly an hour. The boarding staff member was rather rude and loved talking about how much Ryanair always delayed at the moment, which I felt was odd to be bragging about how the company you're working for isn't performing well and my suitcase was damaged and now has a rather large hole in its side"
Pros: "We arrived alive"
Cons: "Checking in was torture. It was the airline version of "The Trial" with a Dutch Twist (no one in charge). Luckily (?) the plane turned out to be 45 minutes late, so the eternity it took to have the rookie who finally showed up to look blankly at her computer screen, apprently hoping it would receive Divine instructions on how to work her way through the ONE PERSON in line in front of us, in order to stamp our pre-printed boarding passes did not cause us to miss the last flight of the day from Amsterdam to Dublin. Now lets talk about the torture device that Ryanair uses as a passenger seat. . ."
Pros: "Comfortable seats and cabin for a short flight and friendly crew"