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The flight was fine, only issue my friend had was how small the seats were, it's a 10 hour flight so it becomes a bit of an issue when you're sort of cramped.

Based on some reviews, my expectations were low. I must say, the experience in Premium Economy was terrific. Comfortable seat, food was good and service was consistently good. I would certainly consider Condor again.

The flight left 1.5 hours late but there was no information about the delay. My business class cabinet had two small children who cried much of the trip. Service seemed rushed.

I didn't like breakfast, I prefer plain rolls with butter.

Part of our luggage was lost and we had to wait 48 hours before receiving it. Also someone had to wait in the hotel to get it!!! Frustrating & disappointing

Could have a friendlier crew. The entertainment should be updated to be more current

One of the bathrooms was out of order, I paid $20 for the WiFi and it worked 20% of the time. And when it worked., it didn’t work well. The seats were tight, but that is something that cannot change. The flight was smooth but to know fault of the crew, the flight was delayed an hour leaving sfo. The crew was polite yet efficient.

Loved the staff in business class. Very attentive. Movie selection could have been better (updated)

Condor is a very good airline. If you’re transferring in Frankfurt, make sure to allow at least two hours in case your flight is delayed. You’ll also need to go through passport control and then go back through security to get on your next flight, so a window of 2+ hours is needed just in case.

The attendants were nice, but I was freezing the entire nine hours and so cramped. Please provide more blankets or make it known how to borrow a blanket for such a long flight. Even in already expensive economy class, people really need a bit more leg room and two more inches between seats to comfortably fly for 9 hours. Our family works very hard, but the extra expense of economy plus is just not in a lot of customer's budgets, and we still want to fly in equal peace and comfort. Please create future aircrafts that reveal reasonable care for us, the cramped- to- death customers more than the question of "how can we jam a few more human beings into this already cramped flight to impress our higher ups making a few more dollars. It's just Wrong. People need a reasonable amount of leg room and a blanket when the airline attendant said the extreme air conditioning could not be turned off. The food was tasty, but a bit more protein and less fluff would be appreciated. Thank you.