Daily cleaning, installation of cabin HEPA filters on flights from Arkansas to Minot
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Scores according to KAYAK customer reviews
Cons: "TVs/outlets on my side and section of the plane were not working."
Cons: "Movie selections, healthy snacks/food"
Pros: "Great crew"
Pros: "Fast service and precise timing"
Cons: "I had a tight connection, but made it to the gate in time. I walked down the jetway to what appeared to be a locked door, with no one there to guide me on how to board. It turns out there was a stairwell at the end of the jetway, which was to take me to a bus on the tarmac. This was very stressful."
Pros: "The crew was great."
Cons: "More food."
Pros: "Reliable - on time - good service - made up time for a late departure"
Cons: "All Good stuff"
Cons: "Everything was great!"
Cons: "It was all good ✈️"
Pros: "Quick flight"
Cons: "Coffee or beverage service would have been a nice touch."
Pros: "Crew was nice"
Cons: "It would have been better if the flight wasn’t 3 hours late."
Cons: "In the last months I have travel 3 times , this is the first with Delta. I can say it has been the best experience I had. Good entertainment, the access to texting and the variety of snacks make superior this airline."
Pros: "Good communication about weather and delay"
Cons: "No delay. Consider dropping the $75 standby fee."
Cons: "The WiFi"
Cons: "Better food and more water."
Pros: "They did get to reschedule me on both my flights, but lost my bag."
Cons: "Flight continually delayed so I had to drive to Chicago and take an American Airlines flight - that cost an additional $700"
Pros: "The gate agents were nice enough."
Cons: "We sat on the tarmac for an hour without information as to why we were delayed. We missed our connection in Atlanta, even though we arrived at the gate in time to see the gate agent shut the door while we were running and waving. We arrived at the gate 8 minutes before the flight departure time also. The flight attendant on the flight from Fayetteville just handed out water and cookies without asking what you wanted. She had coffee and snack mix but didn’t ask anyone, just handed them what they got. Overall I was very disappointed in the flight from Fayetteville, NC to Atlanta and with the gate agents at the Atlanta airport. I usually expect more from delta. They didn’t offer vouchers to make up for the missed connection or offer to pay for a hotel since the next flight out was the next morning."
Pros: "The kind staff"
Cons: "Dirty bathroom on flight from Toronto Ontario to Atlanta. Smelled like urine."
Pros: "Overall Service!!!!"
Cons: "People Should Use The Overhead Bins Next To Their Seats, "Not Someone Else's", Thank You Very Much"
Pros: "Short and easy"
Pros: "Crew members were all very friendly and made the flight a nice trip as best they could."
Cons: "It would make a lot more sense for people to board from the back and window seats first so that we are not climbing over each other to get to our tiny seats."
Cons: "Didn’t like the fact that online check in didn’t work on the Delta app.di"
Pros: "Boarding was quick Flight experience was good"
Cons: "Leg space was less Take off got delayed"
Cons: "We had to wait at the customs for nearly 1.5hrs, then pick up our luggage, then check in again!!! We were running and got on the plane 10 mins before the departure. Super stressful!!"
Pros: "comfortable seats enough overhead bin space."
Pros: "Nice flight attendants"
Pros: "I got to fly where I needed to go."
Cons: "The vents above my entire row of seats did not work, meaning there was never any air coming out even when they were fully open. This made for a long, hot, claustrophobic ride. The flight attendants seemed first disbelieving and later unconcerned that no air came out of our vents. I doubt they even reported them as broken after the flight. Delta's new boarding process is absolute chaos. More than half the plane had no seats assigned until 20 minutes before boarding, and the seats were displayed on a screen a good 25 feet away from the gate, meaning people had to constantly walk back and forth between the doorway and the screen. The gate agents were clearly overwhelmed. If this is how Delta is organized now, I won't be flying on them again."
Cons: "I didn’t like having to pay for bags and headphones."
Cons: "Boarding was not smooth. They got me and my son mixed up as we have same name."
Cons: "That most of the seats do not recline do they could sell more seats."
Pros: "It was crouded seat were uncomfortable otherwise ok"
Pros: "see above"
Cons: "See above."
Pros: "Absolutely nothing."
Cons: "These people are reprehensible. They refused to cancel and refund our tickets when the bride-to-be in a wedding we were supposed to go to was diagnosed with cancer and the wedding was cancelled. Every customer service person we dealt with was uncaring, incompetent, and completely useless."
Pros: "The gate crew was great, so was the flight crew. My journey home was quite calming."
Cons: "The delay, I know it was due to storms."
Cons: "Flight was delayed"
Pros: "Flight crew took very good care of us. They served several snacks, meals and free wine on the 8+ hours flight from Prague to NYC. The hot towels to freshen up before meals was a nice touch!"
Pros: "Comfortable seats."
Cons: "Flew business class and my 1st choice on the menu had run out. I ended up not eating."
Pros: "flight was on time, food was good"
Cons: "entertainment was not working, not enough legroom"
Pros: "Fast flight"
Cons: "Long wait in hot plane before take off."
Pros: "The crew and the flight were all very pleasant. Highly recommended."
Cons: "Unfortunately the trip was marred by being stuck on the tarmac for the better part of an hour while we waited for out gate. Even when it became available however, we were forced to wait while ATC sent every other plain taxiing through our route which was clearly visible from our vantage point. Not an issue with Delta per se but nonetheless it left us all exhausted and frustrated."
Pros: "the majority of delta flights i've taken over the past few years have had huge issues - either long delays or cancellations. i won't be flying Delta again"
Pros: "We have been flying Delta more often lately. Great service, newer planes in and out of Alaska, and affordable first class tickets. Snack basket had chocolate bars..."
Cons: "Short 3 hour flight-no complaints"
Pros: "One male attendant from the first class cabin - super sweet and attentive to our needs even tho we're not seating in the premium cabin"
Cons: "Junior attendants in economy comfort seat - so lazy and whiny!"
Cons: "Had trouble with entertainment console are 36d"
Pros: "First time I've seen Delta have zone boarding areas near the gate, kinda like what Southwest does with their boarding numbers. Kinda worked, kinda still a mess. One crewmember was nice to my son at the end of the flight, offered to get him into the cockpit for a photo op."
Cons: "Very little legroom. My knees just barely fit in the aisle."
Pros: "Don't know yet. We're still waiting to leave."
Cons: "That you're asking how it was before I left."
Cons: "The internet connection was terrible i was not able to see anything that was being offered"
Pros: "Super sweet and helpful crew, comfortable seats, fast boarding."
Cons: "My overhead light was broken. I didn’t need to use it so it was no problem at all, but that’s the only thing I could think of"
Pros: "Good pilot"
Cons: "Snarky flight attendant. Plane was late."
Pros: "Very nice crew"
Cons: "boarding delay due to bumping my seat twice"
Pros: "Food has gotten much better than maybe 10 years ago? Decent quantity and taste. Food is heated."
Cons: "Boarding took longer than usual but they did announce that the gate we were assigned was not setup for that plane."
Pros: "The crew was really great. Arrived 25 min early."
Cons: "The snack was terrible. To sweet"
Cons: "The fight was fine. however on the flight to Houston they loaded one of my suitcases onto another flight. It arrived to late for me to get it before the ship left. Their customer service is horrible!!! They continually lied about where my luggage was. Never again!!!!!"
Pros: "The crew was super pleasant and friendly on this small plane. The flight was quick and smooth. The snack on board was new and enjoyable, not just pretzels."
Cons: "The flight was delayed coming to Muskegon causing me to really rush to my connection in Chicago. This was a small plane so there was no charging abilities or WiFi."
Pros: "Well we boarded and left early..."
Cons: "No free entertainment, kept us on the plane for 30 minutes before getting in to the gate, and left our luggage on a later flight."
Cons: "Delayed flight, moved me off to another flight so delayed I've missed two connections and haven't left yet."
Pros: "t7 at LAX was a much improved experience. Crew were attentive and friendly and did a great overall job."
Cons: "Tiny, and hard, seats"
Pros: "The people in fayetteville treated my William well. Thank you fayetteville, and shame on you Denver."
Cons: "When we got to Denver there was no one to help William off the plane. We even called ahead of time to make sure someone would be there with a wheelchair. The captain of the plane had to help him off the plane. It was so sad. William was so embarrassed. When it was time to board still no wheelchair. He had to struggle to get back on."
Pros: "Efficient boarding, early departure. Early arrival"
Cons: "Spotty internet, somewhat limited entertainment."
Cons: "I was told that I had to gate check my bags which had all of the necessities to travel with my child ( snacks, books, toys) due to it being a full flight. When I boarded, there were still several overhead storage bins completely empty. Very annoying. The crew could have physicallt assessed and checked before assuming due to flight capacity."
Pros: "We've taken several of these UA flights from FRA to EWR. It is a hit or miss. Sometimes it is good, sometimes bad."
Cons: "This time I was traveling with an elderly person with a wheel chair assist. It took forever for the wheelchair assist to arrive. Every one in the flight, including the entire crew had left and yet there was no wheel chair. We were made to stand for nearly 20 mins on the jet way (cold weather) until the wheel chair arrived."
Pros: "Flight attendants were polite and helpful"
Cons: "Bathroom was dirty"
Pros: "Without a doubt, I will continue to fly United exclusively."
Cons: "No complaints."
Pros: "Not much to like."
Cons: "Seats to small...no shoulder room. Noise exceeded 70 db"
Cons: "There is nothing like arriving on time only to be blocked from the gate and waiting 20 mins..."
Pros: "Atleast was able to reach my destination."
Cons: "No leg room. Definitely overpriced"
Pros: "On time take off and arrival"
Cons: "She was not able to fly to Germany even though we paid for the ticket"
Pros: "Orderly boarding seat nice crew good"
Cons: "Snacks in first class were lame"
Pros: "The flight taking off on time is the only good thing."
Cons: "They forced us to pay for a checked bag at the gate even though the person who checked us in said our bags were okay to board with. They charged more at the gate."
Pros: "Flight was on time. The united employees were really nice."
Cons: "I recently had knee surgery. So, I booked isle seats for my trip. However, I was placed in window seat on regional jets. It was pretty uncomfortable."
Pros: "Friendly and gracious crew"
Cons: "Enterertainment Wi-Fi system went down with a few hours to go."
Pros: "Loved that United gave us TSA Pre check...."
Cons: "Limited food options on board"
Cons: "The flight was delayed over an hour. Caused me to miss my connection in Newark and delayed getting to Charlotte."
Pros: "The staff were great; despite maintenance issues they strived to keep updates shared as best as possible. Overall a good experience. Would have preferred to have been given a more definitive timeline rather than continual 10-15 minute late notices. In any event it was a comfortable flight with professional staff."
Pros: "Everything ,good services ,nice stafs and puntual"
Pros: "We never took flight as carrier was late from original destination, so we had to switch to American to make connections to SFO our dual destination. Then 1of our checked bags didn't make it to the new flight. Bag is still floating between United & American somewhere."
Cons: "Sat on the plane for over an hour at the gate. Then it took another 30 minutes to taxi and take off. No food, drinks or restroom b"
Pros: "It got me to boston, the pilot etc did a great job"
Cons: "Uncomfortable seats, even in Economy plus"
Pros: "Crew again was fantastic"
Cons: "Increase the length of your seatbelts"
Pros: "I think is too much money that I have to pay for the second baggage"
Cons: "I think is too much money that we have to pay for the second baggage"
Pros: "United got me from point A to point B"
Cons: "Crew was rude, not just to me, but to other patrons. Flight was packed going and the man scanning boarding passes spoke to those of us asking simple questions as if we were stupid and defiant. Was he a prison guard in his previous job? On the way to Newark, I had an aisle seat. One of the stewardesses blazed by me with a cart ramming it into my shoulder without so much as a, "sorry." I'm not a big woman but maybe as I dozed off I leaned over a bit...There is no way she didn't feel her cart hit me. Rudeness, it seems is a part of the culture at United because the flight attendants coming back squeezed past the long line for the bathroom without saying, "excuse me." They did however, say, "I need to get by," and one of them brushed by the gentlemen sitting next to me and bumped his laptop and coffee. Overall it seems that the crew working these particular United flights have forgotten that we pay hard earned money to fly. Some of us are going on vacation, to see loved ones, and some are flying to deal with unpleasant circumstances. The staff may fly several times a day, but most passengers do not. There's a lot of prep and anxiety, that goes into taking a flight and a surly flight crew multiplies that anxiety. No one wants to fly with a crew that hates their job."
Cons: "Guy flight attendant didn't even cracking a smile once."
Pros: "I barely missed my scheduled flight and the ticket agent was very accommodating. He found another flight and re-made all my arrangements. Thanks!"
Cons: "The fact I had to purchase an entertainment package when I didnt previous flights. I felt as if the airline was takeoff advantage of a technical glitch."
Cons: "They mis-tagged my bag and still haven't found it and have not been helpful or informative when I call to check the status"
Cons: "The flight was very hot and uncomfortable!"
Pros: "Friendly staff"
Cons: "The fact that we had a connecting flight to minot from Denver. Arrived late to Denver because of weather, but my stroller that I had left on the jetway in Seattle was never put on the plane which I didn't know until I got to minot. I was going to wait for it in denver, but I would have missed my flight to minot had I waited 5 more minutes. We arrived to minot only to find out that our 3 suitcases, one stroller and 2 car seats were never in the flight. Awful! And my connecting flight was even delayed an extra 55 min so I don't quite know where my things are."
Pros: "I made it safely to my destination"
Cons: "the boarding process was cumbersome. My seat didn't recline as it was immediately before an exit row, which was located in different rows according to the seating plan available when purchasing my seats online."
Pros: "Everything was great"
Cons: "The coach seats don't recline enough to allow for sleeping. your head just falls down and you wake up because of not enough incline."
Pros: "I liked how friendly the staff members were, and how informative the pilots were."
Cons: "The seating in the economy class is just horrendous. There is no acceptable reason for a person to pay $200, $300, or even $400.00 for a flight and have to be so uncomfortable. I must say had I known it was going to Be that small I would have driven to my destination probably would have been much better for my knees and thighs. There needs to be a revamping of the seating size and space on these planes. The fact that you have to pay to watch T.V , 7.99, is a bit of a joke."
Pros: "I didn't use the service. But it did look like good"
Cons: "The little packages of Asian mix and Ranch mix that they give you with your soft drink. And the snacks you could buy were limited to one thing--tapas."
Airlines flying from Arkansas to Minot have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Arkansas to Minot
Masks required on board, masks provided on flights from Arkansas to Minot
Social distancing seating
Middle seats unavailable to book on flights from Arkansas to Minot
Testing for antibodies, testing for symptoms for flights from Arkansas to Minot
Waiving of change fees. Search flexible flights from Arkansas to Minot