Daily cleaning, installation of cabin HEPA filters on flights from Arkansas to North America
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Scores according to KAYAK customer reviews
Cons: "The seat it’s narrow comfortably , not too bad!"
Cons: "Some people were not wearing th mask correctly and flight attendants did not enforce the mas policy."
Cons: "Baggage took forever. Everyone’s bags"
Cons: "WiFi didn’t work well, tv had to be reset"
Pros: "Lots of room. Great crew. We left early. We arrived early."
Cons: "Food ok."
Pros: "This time within the last couple months the trip a lot better."
Cons: "Not taking over 5 hours to get to my destination."
Cons: "Entertainment System wasn’t working properly. Movies were down as were many of the channels. Although a disappointment, JetBlue is still amazing!"
Cons: "There was a woman with a small dog who did not have a carrier and was being difficult- at boarding and on website it should have been made clear what the regulations were regarding pets"
Cons: "The TV plug fed out static volume and the TV worked randomly .. The Afro American flight attended gave a nasty attitude and didnt allow me to completely request my order as if she was in a rush"
Pros: "We arrived early"
Cons: "The entertainment system was missing at my seat. It was also down for the entire plane. The crew missed my row for drinks."
Pros: "Really friendly and personable crew, Comfortable seats Terra blue chips"
Cons: "Seat had a sticky goo on it that I had to wipe off Coffee was not good Terra blue chip bag was too small"
Pros: "Two of the three were amazing, the other looked like a miserable person"
Cons: "The tv didn’t activate until half way home!!!"
Cons: "All good."
Pros: "Staff was amazing loved every minute of flight"
Pros: "Loved the movie and tv show selections available"
Cons: "Direct TV did not work for me. Really wanted to watch the AFC championship football game but I couldnt because direct tv wasnt working."
Pros: "I boarded fast"
Cons: "flight attendant was moddy"
Cons: "Flight was delayed 90 minutes but the bigger issue is that after we boarded the crew told us that some paperwork needed to be signed but we didn’t leave the gate until 40 minutes later. The crew including the pilot never informed us as to what was going. Terrible communication. Also, in regard to myself, I was sitting in an Exit Row and the flight attendant came over to ask unless individually if we were willing and able to handle our responsibilities. Before each of us was ready to answer he said OK, turned around and left. What would have happened if we had a problem and someone in the Exit Rows had a concern?"
Pros: "Free wine , free coffee, quick flight"
Pros: "The seating space was just right, and thanks for the complimentary Sprite."
Cons: "The wifi/ flyfi did not work. The directv screen kept going offline. The complementary cookies ran out"
Pros: "Flight crew was pleasant and entertainment was good"
Cons: "The delays, and the crew had no real answers they just kept pushing the time back very poor communication"
Pros: "Normal good flight otherwise."
Cons: "Notification only 2 hrs or so before flight departure. Delayed 3hrs. Had to return rental car on time, so could not use to fill time during waiting period. Other fights to NY area already filled."
Pros: "Boarding was smooth, on time and efficient. The crew was friendly and they moved quickly in the cabin so not to disturb people sleeping on such an early flight."
Cons: "Flight was way delayed. :("
Pros: "Not much"
Cons: "Checked in online, but no gate was assigned. When I asked the person at the desk what gate I was to board at, he looked up the information as if I was asking him for the access code Chase's bank vault. He didn't even write it down even thought he had a pen in his hand. Apparently, at customers, we are not suppose to get this information and it's a burden on the employees to give it. Again the flight was late and while I know it was due to weather, we were seated in the plane and sat at the gate for more than an hour. Apparently, we were not cleared to be given an update. Once again, the speakers at the seat didn't work. Apparently, this is a constant problem with JetBlue"
Cons: "Flight delayed"
Cons: "We were delayed due to poor weather on takeoff and on landing due to airport traffic."
Cons: "Not acceptable for plane to be 100 minutes for no real reason"
Pros: "It seems like no big deal, but it makes such a difference when it's the last leg of a long trip. Thank you!"
Cons: "A woman was boarding the plane with two babies and clearly struggling to get to the back of the plane. When she could not handle it anymore she asked one of the flight attendants to help her. She was refused assistance by her. Then the flight attendant came to the front of the plane laughing uncontrollably say, "OMG, did you see her having a meltdown...she was asking me to help." She proceeded to laugh for the next 20 minutes repeating that the woman was helpless. I was disgusted by the flight attendant's behavior and attitude."
Pros: "On time departure. Lot of seat room and good snacks."
Cons: "All was good. Just be sure the planes are ready to go bef it goes to the gate and passengers get in then to hear that there is a mechanical issue."
Pros: "Everything was on-time and we arrived early with no problems. Wasn't expecting even snacks/drinks on a 45 minute flight, but they served them. Crew was even more friendly and helpful than usual."
Cons: "E-mailed me advertising a free drink on BOS-->LGA flights, but I didn't see that."
Cons: "My flight to New York was delayed 4 hours. My flight home to Orlando was delayed almost 3 hours. That is absolutely ridiculous and makes me never want to fly JetBlue again."
Pros: "Ticket prices were very affordable. Check in was quick, smooth & easy. Flight was on time. I loved the leg room, the fact that snacks are unlimited & the crew was just super courteous."
Cons: "That my tv & wifi did not work properly on my return flight"
Pros: "Free beer!"
Cons: "Nothing, it was excellent!"
Pros: "JetBlue out of Marine Air Terminal at LGA is a game changer for this New Yorker. It made our lives unbelievably easier - no airport madness, quick security, friendly staff, and timely departure and arrival. It also makes it super easy to get a ride or rideshare (such as Lyft) to pick you up."
Cons: "My overhead light didn’t work. My seat mates tv didn’t work. We were in 13 A & C"
Pros: "Quick and on time"
Cons: "My seat did not go back, and sitting upright the entire flight was very comfortable. When I asked the fight attendant about the seat, he said seats do not go back forward of the exit row. Had I known this, I would not have booked my seat. This information was not made clear to me when I arranged the flight. I am looking to book another flight R/T from Boston to NYC and would appreciate compensation for this upcoming flight."
Pros: "Efficient boarding process. Flight Attendants happy to be on board with you."
Cons: "Nothing not to like."
Pros: "Polite crew. Flight on time."
Pros: "Seats were comfortable"
Cons: "Smell in the air"
Pros: "In flight TV service, snack options and free carry-on"
Pros: "Good boarding and got to my destination early"
Pros: "the atmosphere, appearance of lga, the wheelchair service attendants-kind, courteous and attentive."
Pros: "Comfortable seats. Good wifi most of the flight. Usual JetBlue professionalism."
Cons: "Not JetBlue's fault but we had to wait on the runway about 45 minutes because of weather issues up north. Otherwise a great flight."
Cons: "Delay, delay, delay."
Pros: "the food options and staff"
Cons: "i reserved two seats together and when we checked in we were sitting apart."
Pros: "Overhead space"
Cons: "departure was very late same thing happen coming back they were late,but the most upsetting was that they lie insulting our inteligent."
Cons: "Superior customer service"
Pros: "Flight was smooth and short"
Cons: "The entertainment system kept resetting over and over throughout the flight. And drinks were served late in a not so comfortable temperature cabin. But everything else was ok"
Pros: "Was boarded promptly"
Pros: "The crew was great."
Cons: "More food."
Pros: "Food selection, service, and variety of entertaining entertainment options."
Cons: "More leg room for economy."
Pros: "Delta app is awesome."
Cons: "Really nothing. They did a great job."
Pros: "Better than spirit"
Pros: "Boarded on time."
Cons: "After boarding the door was closed and the jet way was moved back. 5 minutes later they said they were going to bring the jet way back and open door to let more people on board. They broke 2 FAA regulations by doing this and we were delayed an hour because Deltas computer would not allow this."
Cons: "On my opinion Delta is one of the best airlines. Staff are friendly and they made me feel service. They are really nice and they.take care of been on time and anything you ask them they are there to answer. Great airline"
Pros: "The gate agents were nice enough."
Cons: "We sat on the tarmac for an hour without information as to why we were delayed. We missed our connection in Atlanta, even though we arrived at the gate in time to see the gate agent shut the door while we were running and waving. We arrived at the gate 8 minutes before the flight departure time also. The flight attendant on the flight from Fayetteville just handed out water and cookies without asking what you wanted. She had coffee and snack mix but didn’t ask anyone, just handed them what they got. Overall I was very disappointed in the flight from Fayetteville, NC to Atlanta and with the gate agents at the Atlanta airport. I usually expect more from delta. They didn’t offer vouchers to make up for the missed connection or offer to pay for a hotel since the next flight out was the next morning."
Cons: "Very late and boarded too long before leaving the gate."
Pros: "Quick boarding, extra space to put things in front of you"
Pros: "Great leg room"
Cons: "I was next to an obese person who literally took half of my seat. That was extremely uncomfortable."
Pros: "All things connected to the flight were just right"
Cons: "Nothing was an issue."
Cons: "They ran out of blankets, earphones on the flight"
Pros: "Service is excellent. And the comfort too."
Cons: "A couple of rude passengers that were complaining for everything and I felt Delta crew had to be a little more strict with that situation specially when other customers want to have a comfortable and pleasant flight ."
Pros: "We left and arrived early. Smooth flight overall just a great experience"
Cons: "We couldn’t have peanuts. Not really a negative but"
Pros: "On time. Connecting through Atlanta is quick and efficient"
Pros: "Comfortable seats"
Pros: "Flight was on time, flight attendants were very nice and professional."
Pros: "Nothing in particular stands out."
Cons: "The boarding process seemed backward, took longer than usual to board the plane."
Pros: "On time! Easy boarding!"
Cons: "They had problems with both the wifi and the entertainment system. Super friendly crew further."
Pros: "We landed earlier than expected"
Cons: "Bathroom was very smelly"
Pros: "On Time"
Cons: "No opportunity to purchase additional food"
Cons: "Got put on standby despite having purchased my ticket over 1 month in advance"
Pros: "I am liking the new Delta terminal at LAX. The flight crew was nice pleasant and helpful. The pilots kept us informed."
Cons: "The Delta Sky club was small and over crowed. If you go take the first seat spot you can find. It doesn’t get bigger. I have high hopes for the new combined lounge between the terminals. The flight itself felt like an older 737-800 while it had power there were only two and the two others in my row snagged them. I was in Delta Comfort and have to say the extra leg room isn’t a lot."
Pros: "We made it it was short 1 hour 11 min"
Cons: "I had a long lay over it was more then 12 hours"
Pros: "gate staff were great"
Cons: "plane cabin staff looked overworked"
Pros: "Crew was as helpful as they could be. Even though they didn't have much info about the delay, they answered questions and stayed calm."
Cons: "2 hour delay. Got a free bottle of water."
Cons: "Everything was perfect"
Pros: "Plane was clean. Hotel due to missing connection was nice."
Cons: "Flight delays cause cascade of irritable passengers. Flight out of Phoenix delayed due to late departure from previous location. We were told mechanical reasons was the cause of the delay. This caused many passengers to miss their connecting flight in Atlanta. When we arrived after midnight, one gate person was attempting to help 50 people with morning connecting flights and room accommodations. The airline knew 3 hours prior that they would have tired, hungry, frustrated passengers. To then have to wait more than an hour in a line to get a bed and or a meal was too much for most people. There were other smaller examples of how Delta's staff or procedures were not customer centric. I will avoid Delta for travel in the future, and I am getting out of their stock."
Cons: "Our flight was originally scheduled for departure at 7:45 PM. We got an alert stating that the flight was going to be delayed but we were already almost to the airport when I received the first message on my smartphone. We received three additional alerts making our total wait time at the airport 5½ hours before we could approach the gate and board the aircraft. Seating in immediate gate area was not comfortable. Boarding was chaotic at best with very little control and guidance provided by Delta staff. The audio over the PA system was difficult to decipher much of the time. The only other available boarding status information was presented on the screens stationed near the gate and indicated PREMIUM the entire time during our boarding process and was never updated. We literally had to scramble through the crowd to get to the gate desk and get our boarding passes validated so we could board our flight with our group of passengers. Our seating on board the aircraft was thankfully good which is why I rated Comfort as Okay. We were saddled with one more delay after the flight left the gate and taxied briefly down the runway and then sat there for almost an hour. My suggestions to improve customer satisfaction based on my experience would include the following 1. Provide extended alerts for passengers travelling especially if the anticipated delay is known to the airline more than 2 hours before scheduled flight time. 2. Improve seating in the waiting areas near all Delta gates. 3. Re-orient all staff in proper boarding process and utilizing all available resources properly to provide clear and intelligible (not speeding) overhead audio messaging and current boarding status prompts on displays. 4. Maintain or replace audio equipment if necessary to help improve quality of audio messaging in all boarding areas."
Cons: "My email read check into Aeromexico I could not check in the Aeromexico using my phone I was dropped off at the Aeromexico terminal after standing in line for half an hour I find I was in the wrong terminal I needed to be in a different terminal with Delta because Aeromexico even on my reservation read that does not fly to Tampa. I had to find a shuttle to another terminal the shuttlesare not marked it was very confusing"
Pros: "Friendly but efficient. Allowed me to keep my bag with me without a fight."
Pros: "Was a nice flay , thanks"
Cons: "I like the AirFrance seats more than I like the Delta seats. AirFranxe has better entertainment too."
Pros: "Everything else good."
Cons: "My connecting flight left 20 min early!!! I missed it because my original flight was 25 min late."
Pros: "Very good."
Cons: "Snack food not health.Cold and I lost my glasses in the boarding lounge and found the lost and found difficult to fill in as I didn't know area code. It took me a while to get I have not had a reply"
Cons: "Made me check a small bag and let others carry on 2 and3 bags very rude"
Pros: "The passenger seated next to me with a sense of humor about our situation."
Cons: "For some reason when I booked my flight, for this leg of it, I had "get seat assignment at gate". Once I got my seat assignment I thought I had a window seat: however, when I boarded the plane, I realized that I was in the very last seat of the plane in the window position, but no window. I was crammed in next to a wall and claustrophobic the whole way as I couldn't see anything, couldn't recline at all because behind me was the bathroom, and the engine roared at times in my ears to where I couldn't hear the passenger next to me when we tried to have conversation as the engine was right outside my "wall". We joked, when we could hear each other, that we must've pissed someone at Delta off the last time we flew them. I have no idea why I had to get my seat assignment at the gate for this particular flight, or why I was put in the 'flying coffin' seat, but it made for a very unpleasant experience. Why even have that seat in the plane? Everyone pays a lot of money to fly these days and deserves better than that seat when doing so. just take those two seats out and give everyone else a little more leg room = much better passenger experience for everyone...my suggestion if Delta really cares about the quality of passenger experience."
Cons: "No entertainment and only pretzel and peanuts available"
Pros: "Flight delayed for four hours, then delayed another hour before we left. Delta won't let you pick your seats, so although we were 3rd in line at the gate, they put my family of four at the rear of the plane. I will never fly Delta again."
Pros: "Arriving and departing flights were at totally opposite ends of airport"
Cons: "My suitcase was damaged(torn through!)"
Pros: "After flying American Delta was an miracle. I didn't have to spend the night in the airport. It was on time. Everyone was nice & helpful. Easy."
Pros: "Great flight. No problems. Everything went smooth from take-off to landing. Got into Tampa early."
Cons: "I could get me phone to connect to the wifi during flight. I have Sprint. The guy next to me with Verizon seemed to have no problem at all."
Pros: "The staff were nice"
Cons: "Not knowing what gate to be at and that it changed without me knowing and almost missing my flight because of it."
"Communication and updates and leaving on time."
Cons: "I was scheduled to sit next to my husband but at the last minute, our seats got changed and we were split up, having to both sit next to strangers. Not acceptable during a pandemic when we had our seats booked, confirmed, and checked in."
Pros: "We landed safely"
Cons: "SERVE FOOD!!!! all other airlines are serving and if your serving in first class, then clearly you do not care about the well-being of coach passengers. You can use touch less systems for paying . Don’t be cheap. We’re already paying. I’m losing interest in American air."
Cons: "Everything is good !"
Pros: "On time, easy boarding. I have always thought they should load the back of the plane first, but I don't think that will ever happen!"
Cons: "We get it about the masks! Between the airport and the airline we hear it 100 times. Taking it down to 50 would be nice."
Cons: "Flight was 2 hours late. Missed my connection."
Pros: "Reasonably comfortable, quick flight."
Cons: "Missed connections due to late flights - twice."
Cons: "It sure what could have been better other than all bulkhead seats are terrible for taller people."
Cons: "Very friendly and safe staff thru the entire process."
Cons: "Service and media"
Pros: "Crew was amazing"
Cons: "The WiFi would not connect for two of my flights. I wanted to watch movies"
Pros: "When we did get in the air, the flight seemed to go quickly and we got there fast."
Cons: "I upgraded to 1st class for both flights but the plane seating was very dismal and hadn't been upgraded in either of these planes for a long time. After we boarded the plane we were told that no drink, snacks or food would be offered. The attendant shut off the lights as soon as we got in the air and kept it dark in the cabin until 10 minutes before we landed. She never came around to check on us once or ask if we needed anything. I was so thirsty when we landed. I have decided that I will either go back to United Airlines or check out the 1st class options at American Airlines better next time. This might not have been their fault, I'm not sure what it was, but the flight was late landing and we took off an hour late as well which really put me behind schedule."
Pros: "I like the ability to watch movies"
Cons: "The cabin was hot... air didn’t blow well... the crew was abrasive and rude. I asked simple questions and got long explanations for no reason"
Pros: "The aircraft was very clean, neat and well maintained. The crew was friendly. Process of checked-in luggage was seamless and straightforward."
Cons: "I found the istructions on some restricted items to be confusing and contradictory between instructions at the airport, the AA website and the TSA website. The agent at the counter was well-informed, though, and it all ended up going well."
Pros: "The crew was amazing. It would be nice to be informed that although beverage service is suspended, you can still request drinks that are available. I had to find this on the website and didn't get anything by a tiny water bottle for both of my 3+ hour flights."
Cons: "I understand main cabin isn't supposed to be as upscale as 1st class, but it would do well if the seats were a bit more comfortable and the headrest was softer, it feels like a lump or sack of potatoes. Very stiff and hard. Also, having enough arm room would be nice so you're not fighting the person next to you for space on the armrest."
Pros: "Amazing crew. Departed and arrived on time."
Pros: "Crew was lazy. Poor service and on their phones the entire time."
Cons: "Flying Delta instead."
Cons: "Some of the Crew members were not covering their nose with their face masks"
Cons: "All was good."
Pros: "The crew was fine and was thankful they found a way to get back to Detroit (but, it required a stop in Dallas and an overnight in Chicago)"
Cons: "There was no social distancing or enforcement for wearing masks. I saw no sanitizing on any of the three flights I had to take to get to Detroit. of the four airports only the one in Guadalajara asked any health questions and could be seen sanitizing the waiting room and eliminating seats to keep spacing."
Pros: "Not much"
Cons: "Why no service in first class?"
Pros: "Crew was amazing!"
Cons: "remove justfly"
Pros: "Jason the flight attendant made the flight very enjoyable and pleasant. I was a bit sad saying good bye to my family but Jason’s upbeat-positive energy brought so much happiness to my day. Exceptional employee! Thank you for hiring such a kind spirited person!"
Cons: "101% satisfied with the flight! No issues!"
Pros: "The flight back to Columbus made up for the flight from CLT to SJC."
Cons: "This was a multi city, round trip starting out of CLT. My connection was way too close, and we missed the connection due to a mechanical problem. The lines to get vouchers were super long, and the hotel was not the best. It was way after midnight when I got to the hotel, and I did not feel safe staying at a Quality Inn. I had to walk to my room outside, and had leave in the morning in the dark as well. I was traveling alone. Please put your passengers in a better hotel, closer to the airport. I did not expect that from American Airlines."
Cons: "The flight boarded twenty minutes late despite the plane being at the gate early scheduled departure. Baggage took another forty minutes to load. Then they decided there we were overweight (data that should be known before the cargo was loaded) and off loaded two people. Then after another delay they realised that off loading people meant off loading their baggagge, total delay nearly 2 hours The hedset socket on the entertainment system did not work The USB port did not work THey ran out of food after serving three rows, loaded four sandwiches, no wraps and 2 cheese plates for a full evening flight that was over 5 hours in duration including the delays."
Cons: "Multiple delayed flights leading to short connection time. Despite meeting stated time, denied entry and surprises that my ticket was changed with no effort to correct said error at the gate despite adequate time prior to take off."
Pros: "The flight attendants were friendly and helpful."
Cons: "The American Airlines crew in Houston gave multiple people the wrong information regarding checked luggage for our connecting flight. Because the flight from NYC was over an hour delayed and the misinformation, several people missed the connecting flight. Hobby closes at a certain hour so I now have to wait until tomorrow morning to retrieve my carry on luggage the American Airlines MADE me check because of the group I was in. I called American Aurlines customer service line and they were not helpful. I will never fly American again."
Cons: "Flight arrived over 40 min late and despite my connecting flight still being connected to the gate I was told I couldn’t board. There were 5 people trying to connect to the same flight so it’s pretty rediculous that we were told to rebook when the plane didn’t leave the gate for 15 more minutes. This was the call of the airline and it was handled poorly. The rebooking agent was also extremely rude and seemed totally self absorbed. This was my worst flying experience out of approximately 50 flights this year. Never again American."
Cons: "First flight TUS to DFW was delayed by 3 hours causeing us to mist all the remaining flights. Had to scramble to find other flights DFW to LHR and LHR to DUB. We arrived at our destination 10 hours. No reason for the delay was given. Lousey service on AA."
Cons: "I could not pre-check or request different seats on the CP website. I think that this was because of issues with the website, apparently due to IT system communication between American Airlines and Cathay Pacific.......on all six flights. On the transfer in San Francisco, Customs was closed when we arrived in San Francisco and we had to haul all of our baggage from one terminal to the other. There was no direction on how to handle this issue of Customs being closed while on the flight to San Francisco. I had to explain the issue of to the CP customer service crew in SF. The CP desk and they had never heard of it. American Airlines was equally poorly trained. I will also say that while at the CP customer service, there were three young adult males that we're not busy at the time and the watched us unload the baggage carts onto the scales and conveyor and then reloaded on to the carts to push to the AA terminal. We handled the bags two additional times because the CP staff did not know what to do and how to handle it. Other passengers were confused as well."
Pros: "Great films and tasty food"
Cons: "Had to run to gate after two buses to reach correct terminal. Saw info that flight was closing. Held up at gate due to confusion with my boarding pass. Limited leg room on flight. End of flight huge queues at Dallas airport for security. After a long flight a passenger does not need to be corralled through excessively long winding lines."
Pros: "I had a connection flight to JFK I came before the time about 15 min and crew saw me but she told me, sorry someone took your seats I lost around 4000$. This happened at Dallas airport."
Cons: "It was very cold on the flight, even with the blankets we were given."
Pros: "Not much."
Cons: "Staff at the check-in counter made fun of my surname. Bad start but not noteworthy unless combined with the rest of the experience. The flight was delayed causing me to miss another AA connection by minutes. Waited in line to be told I wouldn't get on a flight til the following day, they couldn't help with accommodation and I wouldn't receive my luggage until the following day. In short, AA left me stranded in a strange city at midnight with no accommodation and no luggage. It was 18 degrees and I was in t-shirt and shorts. What a memory."
Pros: "The fact that the plane landed."
Cons: "American Airlines is running neck and neck with United, competing for the world’s worst airline. They have crammed so many seats onto their planes that I’m surprised it isn’t a health hazard. I was in an aisle seat and every time I started to fall asleep, someone going down the aisle slammed into me, making any sort of rest impossible. And the flight attendants had the typical U.S. flight attendant perma-rage, of course. I feel sorry for them, underpaid and overworked, but always p***ed off. Anerican Airlines needs to look at Emirates and other non-U.S. carriers to learn how to treat their passengers."
Cons: "I was on a flight to Dallas on an American Airline flight which arrived late due to weather conditions, and the connecting flight didn't even wait for me although they know why I couldn't make it on time. And I was only late for about 5 minutes."
Pros: "The seat was comfortable for such s long flight (~10 hrs). The selection of movies/television/music for personal use was exceptional. Being provided a lightweight blanket & small pillow a nice touch. Beverage service and a small unexpected VIP of ice cream a very nice surprise!"
Cons: "Didn't like being served dinner-type food (pasta & salad) late morning….but I shouldn't complain since it was a privilege yo be served a meal.Didn't like being told my window shade had to be closed I chose a window seat so I could look out the window and have natural light. It was daytime. As there was no one sitting next to me, I ultimately kept the shade partway open. I could tell the crew was irritated. Several hours later, a different FA came over and just shut my shade; I reopened it. What a stupid tug of war."
Pros: "British Airways I feel did everything to make it as best as possible."
Cons: "American Airlines (British Airlines partners) are a horrible airline. My 8 am flight has a mechanical issue. Which they kept up on the plane till 11. Now no mater what other plane I catch idmiss my connection in Dallas. Which means I don’t get to Paris on time. Which ruined my plans to surprise my gf and propose to her. It took one call to British Airlines to get me rebooked. Something american was taking hours. I still won’t make it on time but at least I’ll make it. American then misplaced my luggage and it took two hours to retrieve it. Turns out it was sitting behind the counter the whole time the kept telling me it would be on the baggage flame area."
Cons: "AA gate crew checked my bag at the gate, but to the wrong person!! I missed my flight because I had to go find it in baggage claim, take a taxi to another terminal, hoof it across the terminal to TSA pre-check which was 45 people deep and slow as a snail, then run to the gate (which was at the ooooother end I originally entered through). I missed my flight literally by 3 minutes. There was no one at the gate to help me, AA staff kept telling me to go to different places, getting a new flight was INSANE. The whole experience was a pure nightmare."
Pros: "Very friendly, constantly hard working crew. They didn't stop moving through the cabin for the whole flight. Swift boarding."
Cons: "Extremely poor food. Airline food is rarely enjoyable but I had two mouthfuls of my pasta and left the rest even though I was hungry. Dreadful "entertainment " system. 4 tiny screens over the centre row is seats showed the in flight movies. This on a transatlantic flight. What decade are American Airlines in?! The fleet look like they date back to the '90's at best!!"
Pros: "smooth check in and boarding etc"
Cons: "Wifi wasn't working so no entertainment"
Pros: "So great to see the flight attendants help a family (not my own) make sure that a child could get to the toilet even though it meant a brief delay before we could take off. so helpful."
Pros: "The service from flight attendants very goood. Even the chicken dinner was as good as many restaurants serve with tastey sauce and cooked just right with nice tossed salad and even apple pie desert. We got served free beverage 3 times on 9 hour flight from Paris to Dallas. The entertainment options were amazing: So many new movies or video games or e-reader were added plus with individual screen in front of each seat! They will be my first choice. New seats also had extra padding and were more comfortable! Wow1"
Cons: "A little more leg room would be nice."
Pros: "The entire fly, connections, food and both crews excelente. Flight on time."
Pros: "Grest staff"
Cons: "Thought the first row seating would provide extra leg room which the reservation page said it would and we paid extra for the seats - not so. it also felt quite claustrophobic with a panel within a short distance of our faces. We had upgraded for better seats but it turns out the seating wasn't better at all. The flight home in seats much further back were MUCH more comfortable. I'm thinking the airline shouldn't book the front seats by the panel as 'better' for the extra price as they were definitely not."
Pros: "The least service I have seen among all the airlines I have traveled so far"
Pros: "Standard flight , however I can't believe what most passengers bring on as cabin baggage !!"
Cons: "Evening meal of a turkey sandwich on dry bread was forgettable and considering that they co-share with Qantas , American could learn about providing a decent meal on a long expensive flight"
"My family in Arizona didn’t have a printer to print our return flight tickets, so I took a screenshot of our tickets on my phone. Apparently, when you go through security they enlarge the QR code, which makes it blurry, so it can’t be scanned. We had to go back to the check in desk and pay $5 for each ticket to be printed. Lesson learned, print out all flight tickets before you leave."
"Best flight I've been on in a long time!"
"You canceled my vacation. Why are you sending this to me? It is tone deaf and counterproductive to your purpose."
Cons: "They left on time with 46 pax and took over a 2 hour delay. Then my bag did not show up."
Cons: "Communication with the customers"
Pros: "Easy boarding"
Cons: "Half the flight didn't wear masks, crew didn't bother to enforce."
Cons: "Website is still slow to update trip delays, not a problem today though!"
Pros: "Crew was very helpful Everything was on time"
Cons: "Very bumpy ride (not anyone's fault) Very uncomfortable seats"
Cons: "Absolutely GREAT!!!"
Pros: "Crew nice. Seat okay"
Pros: "The crew was good and the flight was smooth."
Cons: "The seats were far too close to have any kind of real comfort."
Pros: "Inexpensive and efficient"
Pros: "Price of ticket. Crew was efficient."
Cons: "Baggage limitations are not clear: especially when the ticket says no carryon luggage. What they mean is anything that fits under your seat and is under 20 lbs is OK. Seat did not recline. Leg room was poor."
Pros: "I didn’t enjoy anything about this flight unfortunately it was my worst experience with an airline that I’ve ever had."
Cons: "I had checked my bag with was a personal bag and they said it fit inside the metal stand they had so when I proceeded to board another lady had told me I’d pay $50 or wouldn’t get on. She was very rude she let me friend with two bags go on without paying. I took four flights and never had this issue"
Cons: "You really need to install jet ports at Punta Gorda. We sat on tarmac for almost two hours due to rain and lightning in the 5 mile radius. Would have avoided this delay with a jet port."
Pros: "the crew was very welcoming. and the boarding process was fast."
Cons: "the seats are not comfortable. however I can understand because of the price."
Pros: "Everything was perfect. New plane, super clean!! Even though the seats don't recline, they're still quite comfortable. I love how wide the aisle is...people have plenty of room to move around."
Cons: "No hot coffee on 7:40am flight. Not right."
Pros: "That we landed safely in 20 mph winds."
Cons: "Stop stuffing too many people in an airplane, stop charging for every little thing, nothing nice or fun about flying in the US.It is just the fastest way to get to places..International airlines are much better and not cattle planes."
Pros: "Our plane was struck by lightning and therefore not able to fly, so we were deboarded and left to wait until a rescue flight could come in from Boston. Over the course of 4 hours, the crew kept us updated with every little change and were all very helpful! Once we were able to board the rescue plane, the crew handed out complimentary candy and drinks to help ease the wait times. Highly recommended!"
Cons: "Extra charges for everything! Asked flight attendants for a cup of water as I was not feeling well and was told I could buy some water. I was also told my carry on was too big when it clearly fit in the container at the check in process."
Pros: "Direct flight in less than 3 hours"
Pros: "The check-in line moved quickly and our representative was very friendly and encouraged us to download the app rather than pay for boarding passes. Good experience all around"
Cons: "Allegiant Crew were very snotty and sassy... bossy even, like they were all having a bad day. The flight itself felt like we were falling out of the sky the entire time. Up and down up and down. Seat back tray tables were extremely small."
Pros: "My kids and I had great experiences with Allegiant Air, thanks in large part to some excellent flight attendants. This was the first flight for both of my children (5, 7) and they had a blast. On our initial flight from Indianapolis to Ft. Lauderdale the attendants even gave each of them their own set of pin-on wings since it was their first time. The kids loved this!"
Pros: "This flight was a return to airline travel in the 1980s in a good way! The plane was clean. The seats are among the most generous seats today. The best and brightest surprise was that each flight attendant was genuinely polite and welcoming."
Cons: "No issues"
Pros: "The speed"
Cons: "Leg room"
Pros: "Great service and very clean plane. Staff did everything to accommodate everyone's needs."
Cons: "There was a lot more turnulance than expected which could have made for our shaky landing but the pilot did a great job regardless."
Pros: "No complications and efficient boarding"
Cons: "The people that stand up when the plane stops even though they are going to have to wait till the door opens and everyone in front of them has to get off before they do."
Pros: "Nice smooth ride"
Cons: "Could offer more options on snacks"
Pros: "Well, it was a somewhat inexpensive flight out of a convenient terminal."
Cons: "I say somewhat cheap, because by the time they ala carte everything, it's not so cheap anymore. As in no longer cheap enough to justify the bare bones service. The flight attendants are basically candy salespeople. I typically need help putting things in the overhead bin, but the flight attendant actually told me it wasn't her job. That indeed may be the airline's bad policy, but she also thought her way of expressing it was appropriate, which it is not. That has to come straight from the top. Also, what kinda janky airline doesn't serve complementary water. Probably the biggest deal though was that my flight was delayed for 2 hours both ways due to a maintenance issue. I know air travel is fairly safe, but given the track record of both Allegiant and Airbus, I was a little worried during the flights. Even though this particular route is convenient for me, I'm going to avoid Allegiant."
Pros: "Everything was great during the flight but..."
Cons: "We were delayed over 7 hours, with only a $50 dollar future airline credit and an $8 meal voucher. That's not nearly enough for that kind of headache. It was 2 am before we arrived at our hotel."
Pros: "Loved their crew and the way they contacted you over the internet to remind you to check in, etc."
Cons: "NOTHING BAD TO SAY-a 3 1/2 hour flight on a comfortable, well piloted plane beats a connection from LAX that ends up being 8 hours for travel that day all hollow!"
Pros: "First time flyer on this airline... I loved that it was a DIRECT flight halfway across the country."
Cons: "Where to start... i guess for starters EVERYTHING is an upcharge. I was suprissed the seatbelts were included! Less legroom than a Cesna 152 and surrounded by 159 of my closest friends. And i mean SURROUNDED. That cabin is SO tight! So tight in fact the seats are a blow mold plastic with roughly 1.5" of foam and fabric. Think go-cart bucket seat with some foam rubber and pleather. Then there's luggage... My carry on bag (that I've used for 15yrs) was too big for the jig at the counter so got to check it for an additional $10 (above the $30 i had to pay to bring it) and they charged me $40 for my original check bag. The hitch is that they only allow 40lbs ($1/lb) for that check bag when the rest of the industry says 50lbs is the norm. Oops, gotta pay for that too! And wait for it... sodas are $2 in flight!"
Pros: "No complaints about the trip to Newqrk. Everyone was very helpful and patient since I am an unexperienced flyer."
Cons: "I didn't like thinking I was paying one price then paying another or buying insurance that would have been useless since it doesn't cover anythIntg."
Cons: "After arriving to the airport to check in we were told there was a 6 hr delay. Thanks for the heads up since we could've hung out more before heading to the airport."
Cons: "Leg space tight. Seat didn't recline. They said the maximum width on the under seat personal item is 7 inches but space is big enough for wider than that. I felt that was misleading."
Cons: "They booked me and two others for the same seat"
Pros: "I liked how friendly the staff were and how everything was done on time."
Pros: "It's a cheap direct flight. Seats don't recline, so if you're tall, you won't have anyone leaning into your knees."
Cons: "The seats are really packed in, and people kept slamming into my elbow as they walked down the aisle. De-planing was a bit chaotic, I don't think many of these people fly regularly, and were having some serious heebie-jeebies at their bags being in an overhead compartment not immediately above their head. So before anyone was mobile or doors were open, there were large pieces of luggage being passed around through really crowded spaces. Chill, people. The baggage carousel at the new terminal was poorly designed, shutting down when people went to pick up their bags. It took awhile to get our bags, and we were scolded by the staff for tripping some sensor. I don't know what universe y'all live in, but in this one, you have to move close to the carousel to lift your bag. So the sensor tripped like three times and people were unhappy."
Pros: "Flight smooth"
Cons: "Extra costs"
Cons: "The flight was late and we were not given updates until the time we should have been taking off."
Pros: "Plane was roomy and comfortable."
Cons: "The Plane WAS NOT CLEAN! The turn around of the plane was so short that you guys did not take the time to vacuum the interior of the plane. My seat and other seats in my row was full of cookie crumbs and sticky food from the previous passengers. It was totally disgusting. Yuck !!"
Cons: "Plane was an hour late."
Pros: "Very friendly staff very attentive"
Cons: "Very small and uncomfortable seating will probably fly Delta for the same price"
Pros: "EXECELLENT BOOKING & FLIGHT, WILL CONTINUE USING YOUR SERVIES. JOHN"
Pros: "The crew was very kind. Plane loaded very quickly, every flight we've had on allegiant has left on time! Overall - very good experience!"
Cons: "Seats are TOO small!"
Cons: "No exchange available"
Cons: "Plan was 4hrs late"
Pros: "Very nice and showed concern for safety. That made me feel good."
Cons: "No in flight DirecTV"
Pros: "Seat spacing was good, entertainment was good"
Cons: "Nothing for this flight"
Cons: "Engine was super loud on takeoff - to the point where passengers were looking around worried that something wasn't right. Eventually it seemed to be switched off once we hit the clouds and we seemed to sort of coast quietly for a minute or so - also alarming to everyone judging by the non-verbal behavior that suddenly everyone was exhibiting. Then it came back on again but only at half the volume. Nothing was mentioned about it by the captain or crew so I spent the rest of the flight wondering if the engine was going to give out part way through the flight."
Pros: "Nice crew, quick boarding, good snack options"
Cons: "Easier to use free wifi"
Cons: "An out delayed with one update from the pilot. Sitting on the tarmac with no AC for an hour."
Pros: "Super sweet and helpful crew, comfortable seats, fast boarding."
Cons: "My overhead light was broken. I didn’t need to use it so it was no problem at all, but that’s the only thing I could think of"
Pros: "Spacious seats"
Cons: "Better wheelchair services. Fended for ourselves."
Pros: "The gate agent in IAH was efficient and kept cerybody informed of boarding procedures in a professional but lighthearted manner."
Cons: "Can’t think of a thing. The plane was on time, service as great. Seats were comfy enough. Good job United!!"
Pros: "Smooth flight"
Cons: "The tray cannot be pullled closer for eating. The seat sitting up is very uncomfortable for reading. I would have liked a pillow. Th poor man in front of me asked for a coke after the meal service was done, and the flight attendant said she had to reserve it for the next flight?! The male announcer flight attendant was very hard to understand, some of his words were slurred and garbled. And the volume was always too loud for both the male and female announcers. There was no entertainment unless you downloaded the app."
Pros: "Not much to like. The flight was okay."
Cons: "Not having free Wi-Fi and sound on the entertainment.I We could have been offered complimentary snacks as well with the beverage."
Cons: "Made me miss my flight and sayed oops o forgot to tell you the gate changed"
Pros: "The price was better than spirit"
Cons: "We sat on the runway for some time but made it to Dallas on time"
Pros: "Our flight arrived early and they didn't lose our luggage."
Cons: "I checked in online. I PAID for our bags. When I get to the check in counter to check my bags, I have to use their computers to CHECK IN and PAY AGAIN! They charged me $100 for my 1 bag! Ridiculous! And we were NOT allowed a carry on; only 1 personal bag."
Cons: "It was HORRIBLE. They had to book us on another flight to Houston and then to Dallas because there were no more direct flights. We arrived at the check in counter at 10 AM. Flight left at 10:40. We were only 5 minutes late for the cutoff after a 15 hour flight with delays that were NOT our fault but were the fault of the airline itself. Our seats were terrible going back and they did not even offer us any kind of voucher to help with the added time and stress of having to wait for another flight and take an extra one."
Pros: "That i finally got hom"
Cons: "I called bc of weather issues, and it said you may have a wait time more than 30 minutes. I waited 2 hrs and 45 mins without any update on how much longer it would be. The website told me to go to the airport the day before to see a representative. I went to the airport and they told me call back or come back the next day. Information was all inaccurate and after another 55 min wait on the phone (stated “more than 30 mins) i got an agent and rebooked my ticket."
Pros: "There was a fair amount of leg room."
Cons: "Boarding could be a little frustrating because groups 3 4 5 were 1 lane and there wasn't a lot of room in the airport. Also, there wasn't a lot of time to get from one side of the airport to the other to stop at the restroom and get a real meal, since there was nothing served on the previous flight. Due to turbulence there was nothing served on the flight, which is beyond the control of the crew. They knrw ahead of time about the turbulence, perhaps they could have quickly passed out pretzels or cookie before the flight took off."
Cons: "I never made it to this flight due to delay when flying CPH-EWR"
Cons: "Everything about it was appalling. It still angers me to think about how awful they were. The fact that I got there 6 hours after I was supposed to be there and spent 3-4 of those hours stuck on a runway was absurd. The pilot and crew's attitude and shortness made it even worse. Never again."
Pros: "Smooth flight, friendly crew"
Cons: "I didn’t like the fact that you had to pay for in flight entertainment. Too many offer it complimentary so this is a negative for me."
Pros: "Crew was good"
Cons: "That United waited 3 hours before they decided to use another plane when they new realistically the one we were suppose to board would never be fixed in time! Total waste of our time!"
Pros: "Cordial airline."
Pros: "The transparency of the pilot as to what was causing all of fhe delays."
Cons: "The 4 hour delay. First, the plane was running late from San Francisco (about 2 hours late). The second delay was due to someone putting way too much fuel in the plane so we had to wait for the excess fuel to be removed. Then the flight attendants ended their shift so we had to wait for another crew that was flying in from Denver. This involved us having to remove all of our things from the overhead bin and get off the plane and re-board about an hour and half later. I was supposed to make it to Dallas at 8:45 and instead didn't make it until after 12:30. It was extremely inconvenient and unpleasant. I have not experienced such a nightmare before with any previous airlines."
Cons: "Still stuck on th tarmac an hour and a half after landing in Dallas because of lightning weather conditions and no ground crew to bring the plane in. Can't they wear a rubber suit or something??"
Pros: "The flight and the flight attendant was amazing. Very professional and accommodating...you could tell she enjoys her job. She also discreetly handed me an extender...very nice."
Cons: "I did not like having to put my own bag on the travel cart. I wasn't expecting to have to check my bag at the last minute. Someone at United need a to warn potential passengers the limited space on the plane. I felt like others that we were the Jolly Green Giant."
Pros: "American Airlines"
Cons: "Dear United Airlines, It is my dearest wish that reading the following inflicts upon you at least a fraction of the stress, frustration, and pain that I have been through traveling with you today- you absolutely abhorrent excuse for a company. Due to your incomparable incompetence my arrival was inexcusably delayed almost 12 hours. An account follows: For a company who's customer service is already hanging by a very thin thread you would think that you would be doing everything to make your flights as smooth and pleasant as possible. Shall I elaborate on the utter frustration and boredom of being trapped in the San Francisco airport facing not one, not two, but what became SEVEN delays? Delays that have been caused by runway maintenance- a condition which someone in your company would have known about well before I got to the airport and that you simply did not plan for. A almost FOUR HOUR delay that could have been easily avoided if you just had things together and scheduled your planes around the affected runways. And let's not forget the additional delay caused when your flight crew simply couldn't be found to come to the gate so we could start getting underway! But no, I think the absolutely outstanding quintessential experience that defines flying with United airlines is this: After the above delays myself and my fellow passengers were finally able to board our flight- only to be told by the captain that there would be another brief delay while we waited for ANOTHER crew member because one of the pilots was near the end of their union hours. We sit on the plane stuck for another 20 minuets or so, only to be told they can't find anyone, and can we please get off the plane because our WHOLE FLIGHT is CANCELED. The kiosk I get to try and fix this is uncrowded but understaffed and run by clearly undertrained employees. The ones I'm dealing with keep having to ask each other for help, and give advice/plans that contradict one another. One of theme even takes what seems to be a personal call while 'assisting' me. When I finally get ahold of a supervisor I have to plead to get the next flight out of this godforsaken place, which I am reluctantly given as its with one of your competitors. Talking with other customer and airport staff is sounds very much like you are delaying/canceling flights for your own personal gain or at least not correcting flights around the situation to squeeze more money from the situation) it becomes quite clear that you are not only still incapable of accepting any real measure of accountability but entirely disgracefully unorganized. Almost 12 hours later I do finally make it home- thanks to American Airlines. Only to have the utter displeasure of one last interaction with United wherein when I pick up my bag your employees insist that I was delayed due to the weather and it wasn't your fault. It was entirely absolutely your fault."
Cons: "I was allowed only 1 bag to carry on when both my bag & purse would have clearly fit underneath the seat in front of me. Makes no sense. Also other airlines don't require you to check in at the counter if you're not checking a bag. Why would United want all passengers at their ticket counter or kiosk? Ridiculous!"
Cons: "The cabin was very hot and uncomfortable. The crew said they were working on cooling it down. We sat in very hot humid environment for about 15 min. Then they decide to turn the air on full blast right before departure. So they had the air off the whole time for what? To save money? We all were sweating. So ridiculous."
Pros: "United sucks Erik Balodis Bahrainseabee@gmail.com Please contact me"
Cons: "United sucks Erik Balodis Bahrainseabee@gmail.com Please contact me"
Pros: "Everyone was friendly, flight was on time checking in at kiosk was very efficient no complaints . I would recommend Kayak and United to friends and family"
Pros: "the flight crew was awesome! Very patient with difficult passengers."
Cons: "People had the usual trouble with the overhead bins - I think staff should be more restrictive regarding letting people take on bags that are too large. More gate-checking of things larger than a backpack would speed boarding process."
Pros: "First time but I like it"
Cons: "Good experience"
Cons: "I booked a one way flight to Dallas (DFW) for my father and I using Kayak to leave from washington D.C. (IAD) 05:30 PM - 08:04 PM United Airlines Flight 6296 Operated by Oriental Air Bridge I booked it for Saturday January 21st and it went to pricline.com and confirmed it. The problem is that when I looked on the confirmation email/boarding pass it said I was supposed to be leaving January 20th, so as you could tell on my account I had to purchase another 2 tickets with another airline. I don't know what happened but I am very disappointed. I would like a refund please. Abdallah mohammad ismail Abdallahismail84@gmail.com 469-396 3589"
Pros: "The price was excellent considering it was a last minute purchase"
Cons: "There could be courtesy boarding for military members."
Cons: "Delay and then having to change gates - at O"Hare that means walking and walking some more !! After being insulted during check in. The RUDE woman (poor English) with assisted boarding then the RUDE man that changed my name and my luggage he chose to send to Dayton OH -never been there in my life and he "dug" thru my luggage - as if he was searching for MONEY or GOLD -he pulled out a protein drink and I asked him to hand that to me so I could drink it as I am a diabetic - he shouted at me "I THROW AWAY'. During the two hour delay I could have used it !! Poor service I will fly American from now on !!!!!!!!!!!"
Cons: "It's delay I'm still here in denver"
Cons: "The flight was delayed over 4 hours. The seats are horribly uncomfortable. My flight was supposed to take off at 8:30 pm and it is past midnight and we are now taxing back to the gate."
Pros: "Even though the flight was a little delayed, the crew really did their best to get everyone boarded as quickly as possible! They were all very nice, and the little snack was delicious!!"
Cons: "It really was a positive experience. Like I said, the flight was delayed 45 minutes, but it really wasn't bad at all."
Pros: "We volunteered to be bumped to another flight, but instead ended up on our same flight but with upgraded seats!"
Cons: "Unfortunately the stewardess was a little rude and treated my husband and I sub par compared to the other first class passengers. Yes, we were upgraded from economy but we felt she should have given us the same service as the other passengers. When she passed snacks she quickly put the basket in front and didn't even give us a chance to say no before walking off. Didn't offer refills to us but others were given refills/offered."
Pros: "I think is too much money that I have to pay for the second baggage"
Cons: "I think is too much money that we have to pay for the second baggage"
Pros: "I am Brenda Crooks, Zachary's mom. I am the one that actually took the trip. I went to Connecticut to see my son, Samuel, get his white coat for medical school. I will never forget my experience in Newark, New Jersey. I met a wonderful woman named Yevette who checked in my luggage. She is to be commended on going above and beyond the call of duty. I don't know her last name. She knew I was very upset because I was leaving my 22 year old baby in Connecticut. She sympathized and comforted me. She put her arms around me and assured me that everything was going to be alright. She is a wonderful woman with a big heart. She is the true meaning of a lady. I will never forget her and thank her so very much for being so gracious and kind to me."
Pros: "Free entertainment offered on our flight home."
Cons: "Confusing baggage claim information/lack thereof, spotty WiFi, difficulty locating a United representative to resolve our seat issue"
Pros: "Less of a delay than I've come to expect with United."
Cons: "I would also like the breakdown of my flight combined. Having to justify paying more for an economy seat (Plus) I can move in is not fun on an expense report. I feel like it's more and more expensive (nickel and diming) and no space and all to frequent delays. I'm considering switching airlines."
Pros: "It got me home."
Cons: "The flight was delayed by more than two hours. I had a two hour drive after which got me in bed at 4:30 AM instead of 1:00 AM. Had to work that day which made it hard to function. Usually great, but was disappointed they didn't offer anything to us for such an inconvenience."
Pros: "Everything was great"
Cons: "No complaints"
Cons: "Paid for first class, didn't get offered dinner"
Cons: "Horrible flight delayed an hour and the. Waiting an hour for my bag to learn it didn't make flight even tho I was at ther airport 2 hours before flight left. They said couldn't deliver it until the next day so had to go back to the airport to get my bag! Horrible experience !"
Pros: "Good level of standard service. Finding the personnel are getting better in their individual service. Understand their job is difficult but a positive attitude can make everyone's situation better. Keep working toward better. Seeing the improvement is encouraging. Really like the improved cleanliness of the aircraft. Great job getting the aircraft boarded -- we were ready ahead of time and pushed back early!!!!!"
Cons: "Nothing worth mentioning. That is a plus."
Pros: "Overall service."
Cons: "Impolite Lady Gate Agent."
Pros: "Great service"
Pros: "The crew was friendly, boarding was efficient, you got a whole can of your preferred drink without request."
Cons: "Not a lot of leg space, the trail mix snack(ranch flavored?) was gross."
Airlines flying from Arkansas to North America have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Arkansas to North America
Masks required on board, masks provided on flights from Arkansas to North America
Social distancing seating
Middle seats unavailable to book on flights from Arkansas to North America
Testing for antibodies, testing for symptoms for flights from Arkansas to North America
Waiving of change fees. Search flexible flights from Arkansas to North America