Just a perfect flight. Fast, everyone was nice, and the flight attendants were very attentive.
Pros: "Social distancing, purell wipes were handed out, food and water handed out in a baggy."
Cons: "everything was great. I love delta."
Pros: "It was nice that the plane was not packed full."
Cons: "Box water instead of water bottles. The seat wasn’t very comfortable since it wouldn’t recline."
Pros: "Everything went very smoothly."
Cons: "I wasn't able to connect my ipad to the free wifi for any of my four flights."
Pros: "The flight attendants have so much patience, it’s amazing. Because passengers are idiots."
Cons: "Do you really need to charge every person to pick their seat?"
Pros: "Boarding was very efficient. Flight attendants were helpful and kind and seemed to care."
Cons: "We booked basic seats knowing we might not sit together however we did not know they would separate children. They put my husband and I in an exit row and my daughter at the back of the plane with strangers. I was not comfortable with strangers being responsible for my child. I assumed they would seat children with at least one parent. We did ask to move at the gate and the accommodated us with the last row on the plane. No recline, no window, and right next to the bathrooms. We took it to be with our kid but this policy needs to be revised. Kids should always be seated with the adult responsible for them... who knows what kind of person might end up next to my child. Not to mention if she had needed something is the stranger gonna take care of it? It’s just a bad practice imo."
Pros: "Confort was minor but ok"
Cons: "The flight was not on time. The staff broke my carry-on zip for expansion and refuse to admit it was a suitcase damage which need to be repair. They said put a belt around it to use it !!!! It is a 1 year new piece of luggage from Delsey which is a very good quality brand and expensive!!!!!!"
Pros: "The flight was on time and they did give free snacks! Nice change!"
Pros: "Standard boarding The plane was on time"
Cons: "Better boarding process.Such as the one used by Southwest"
Pros: "The staff handled the situation very well."
Cons: "The delays put me arriving at 4am. Missed a half day of work, and was practically useless the last half of the day. I understand things go wrong, but they blamed the weather and the other airlines were getting planes in and out just fine. Even Frontier Airlines at least offers a meal voucher for del"
Pros: "Crew was very helpful Everything was on time"
Cons: "Very bumpy ride (not anyone's fault) Very uncomfortable seats"
Cons: "Covid travel. Had us board an hour before take off and the back half of the plane was 100% full. Every seat including middle seats. 15 min before take off they allowed passengers to take empty seats and spread out."
Pros: "Direct flight was very nice. Took off on time and arrived slightly early. Flight crew was friendly and efficient."
Cons: "Baggage check not staffed until 2 hrs before flight and then it's a 20-30 minute wait to check a bag. Seats were uncomfortable, but tolerable for 2 hrs."
Pros: "Crew was friendly, boarding process was easy, spacious aisles"
Cons: "The seats do not recline and are not very comfortable. Drinks and snacks are not complimentary"
Pros: "The plane was clean and crew was very friendly."
Cons: "Delayed departure with no explanation. Other passengers clogged up the overhead bins with small bags, purses and containers of to-go food. Causing me to place my carry on in an overhead bin multiple aisles behind my seat which made for a cluster trying to board and de board."
Pros: "There was nothing outstanding really"
Cons: "It’s a low cost airline, so expectations are very low. Plane was very dirty because it just keeps on hopping back and forth without any cleaning service it seems"
Cons: "You really need to install jet ports at Punta Gorda. We sat on tarmac for almost two hours due to rain and lightning in the 5 mile radius. Would have avoided this delay with a jet port."
Pros: "Comfort nice cool cabin on boarding"
Cons: "No complaints with airline but flight was a little ruff on approach made me a little nauseous."
Pros: "We finally got to our destination"
Cons: "Uhh not boarding and then the pilot coming on and saying "whoops we have to deplane since the weather is bad." Really? Why not just delay boarding instead of putting everyone through that. Terrible experience"
Cons: "The seats were a bit cramped but I suppose most are these days"
My trip nearly doubled in length... Everything else probably could have been tolerated...
The crew was great through the short flight managing to get the whole economy cabin served in the time available.
Cons: "Too much to write down. Start at the counter and work yourself to the plane. I hope you get it right eventually, I’ll be flying Southwest"
Cons: "Plane should have been clean due to Covid rules, but was not."
Cons: "The Terminal in Chicago had no open amenities and overcrowded."
Pros: "Crew was very nice and helpful"
Cons: "It would be really nice and good for the environment to utilize less plastic bags and find ways to recycle more. When I think of the amount of plastic used in every flight I cringe knowing where all that plastic would end up."
Pros: "Crew was awesome, friendly, tentative, and welcoming."
Cons: "Screaming kid in the background, wouldn't stop the entire flight."
Cons: "There are too many announcements on the screen before you can start watching entertainment. It takes about 15 minutes."
Cons: "The crew seemed like they didn’t know what they were doing."
Pros: "Good crew"
Cons: "Individual screens for passengers , it was an international flight that looked like a bus ride. No movies via phone"
Pros: "The flight attendant was very nice."
Cons: "The flight was delayed for a few hours, the plane was tiny and uncomfortable."
Cons: "Counter at Asheville, point of origin for the flight, was unattended at recommended arrival time. Attendant, when he finally appeared, seemed, to this traveler at least, unengaged, abrupt, even rude, certainly not as welcoming and helpful ad other UA counter attendants at busier airports and at more demanding times. The word lazy comes to mind. The same individual handled the gate. His demeanor there was similar. If it is UA policy to leave counters unattended, an explanation should be posted; if present policy requires one individual to handle counter and gate duties, perhaps more help is needed. This experience, all the more frustrating when a passenger ruses early so as to comply with recommended arrival and boarding times, combined with the fact that the incoming flight significantly delayed AVL to Washington depart setting the tone for a mostly mediocre experience crowned by a painful trek from terminal A to terminal C to catch the connection to PVD. Not a best effort by UA. Outstanding flight and cabin crews saved the day."
Cons: "The crew was unfriendly and pretty much not seen on the flight except for meal service and prior to landing. Drinks were only offered with meal service. The flight was 8+ hours and I was only given a beverage 3 times. Additionally questions were answered almost condescendingly. Perhaps the problem is that our flight from Pittsburgh to Rome was on Canadian Air and they set the bar high in terms of comfort and service."
Pros: "Crew was ok"
Cons: "Had to wait in plane for over 1/2 hour coming and going to Denver!!!"
Pros: "I liked the ticket price."
Cons: "The seat was very narrow with absolutely minimal leg space, and a carry-on bag was not included in the fare."
Pros: "Not much"
Cons: "Cheap seats. And why were we not seated together when we booked way in advance?"
Pros: "These people have no idea who or what United Airlines is. They work for Delta, and make sure they tell everyone about it."
Cons: "See above. The flight itself was fantastic. Larger planes are the best! Thank you!"
Cons: "Over two hours delayed. Had to carry on carry off my bags that were heavy. Messed up my schedule. Had to incur extra charges at San Diego destination due to the inconvenience."
Pros: "Almost everything was great!"
Cons: "The internet service barely worked and I will be seeking a refund"
Pros: "The flight attendant refilled my ginger ale without me needing to ask. Smooth flight until we approached Denver. Always hit turbulence when landing in Denver."