Daily cleaning, installation of cabin HEPA filters on flights from Asia to South Dakota
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Scores according to KAYAK customer reviews
Pros: "Boarding its took along , food it's bad"
Pros: "There are very friendly"
Cons: "Just continue the better services"
Pros: "Excellent crew, quick serving a lunch on a 1.5 hour flight."
Cons: "Just don't like all the trips to and from flights on the bus at Doha."
Cons: "It was outstanding service !!!"
Pros: "Every things was great ."
Pros: "The crew was polite and professional. The seat was as comfortable as it could be for economy."
Cons: "No complains. Qatar has always been my preferred airline."
Pros: "Crew and food."
Cons: "The visa check personnel were the most discourteous airline staff I have ever encountered."
Pros: "The crew very good and helpful"
Cons: "The crew are well organised"
Pros: "From the ground crew to the flight staff, everyone was superb! Keep up the good work!"
Cons: "I can't think of anything to make it better."
Pros: "Everything was good. Seat is roomy and able to stretch leg."
Cons: "toilet is smaller"
Pros: "Qsuite is the best flight experience I've ever had by a long, long way."
Pros: "The crew was very helpful and fast, at the gate of flight from Doha to Tbilisi they greeted and thanked me in Georgian, which was very nice of them. The seats were comfortable and the entertainement was good during almost ten hour flight from Manila to Doha."
Cons: "The food during the flight from Manila to Doha was poor. Last year I flew from Doha to Singapore in January and the year before that from Doha to Colombo, the food on both of the latter flights was very good. The food during flight from ManilaManila to Doha was poor."
Pros: "More leg room, easy boarding and comfortable flight in economy"
Cons: "It was delayed 3hrs but no regret from staff. Doha to staff very bad and arrogant"
Pros: "Q-suites and business class flight crew."
Cons: "Everything from check in up to boarding. Ground staff lacked hospitality. Disappointing frequent flyer program."
Pros: "Foods were great."
Cons: "Flight was delayed for 7 hrs in Manila. Then in Qatar, there's no flight available going to Philadelphia. It will be the next morning. But they did very good in assisting us in everything. From food to accomodation. We'll still fly with Qatar Airways. I know there's a good reason for the delays."
Pros: "Entertainment system good,"
Cons: "Boarding was late, seating very cramped."
Cons: "Again had to wait for the flight for 8 hrs due to change in flight time with no explanation"
Pros: "Entertainment is very good"
Cons: "boarding hall was very small, food was below average for Qatar Airways"
Cons: "Transit 9 hours without hotel"
Pros: "Great crew, as usual."
Cons: "Ugh, The seat in front of me had some box taking up 1/4 of my leg-room. I get that the box probably contains some crucial equipment, but can you at least round the edges so I can lay my leg against it without cutting off my circulation to my foot? Other than that, typical Qatar luxury (as much as you're gonna find in coach)."
Pros: "Flight attendants are ok"
Cons: "They did not honor my seat reservation they moved me from row 21 to the last row without any good explanation what is the freaking use of buying a tickiet early and reserving ur seat early when they move u anyway"
Pros: "Foods, crew are accomodating and all sevice facility are very good"
Cons: "Just update the movies regularly"
Pros: "The flight attendants are always friendly and helpful"
Pros: "I truly love this Airlines. The crew is always friendly. The food is always above par for airplane food"
Pros: "Everything!!!! The best airline in the world!"
Pros: "Flight was on time. Excellent price. When comparing the flight from Manila to Doha and Doha to Philadelphia. The flight to Philadelphia was excellent,superior due to the crew and aircraft."
Cons: "Waiting area at the Manila gate was over crowed, needed to sit on the floor. The entertainment system on the 777 was hard to operate, slow to respond."
Pros: "Food was great and one of the flight attendant, who is a Filipina (didn't have the chance to get her name :() is very accommodating and very nice."
Pros: "The Plane was good but not updated with new data"
Cons: "Time delays .. old movies... not a good service with food and beverage... no compensation for the waste of time... restrooms werent clean"
Pros: "Space, food, service, handling"
Cons: "That I could not and cannot retrieve my flight on the Qatar Airlines website."
Pros: "Let's just say there was nothing I didn't like"
Cons: "I have no comment"
Cons: "We were packed like sardines, it was very uncomfortable. And, by the time they got to me, they were out of the fish I wanted for my meal."
Cons: "Flight delayed Stewards were rude"
Cons: "They make you close all the windows and outside lights after each meal. Want you to sleep most of the time so that you may not get up and stroll around or ask the crew any extra drinks, ice creams etc."
Pros: "Friendly staff not delayed excellent safe travel"
Pros: "Nice flight attendants, frequent fluid services."
Cons: "There was no Wifi in the plane."
Pros: "Mi única incomodidad es que el vuelo iba repleto y fue imposible dormir en ese mínimo espacio de un asiento. Pero eso no es culpa de ellos, supongo..."
Pros: "Decent leg room. New plane."
Cons: "Only one meal was served in about a 6 hour flight. By the end of the flight I was famished."
Pros: "Todo estuvo prfecto"
Cons: "La comida no es nada del otro mundo"
Pros: "My daughter gets airsick and one of the staff in particular was so helpful unlike some other airline"
Pros: "I travel a lot and the employees were the best I have seen in over 20 years. I had special needs and they were very attentive."
Cons: "I did not like that u cannot see what seats are avil before u buy the ticket.. i got a bad seat!"
Pros: "The boarding process was simple, food was ok."
Cons: "What a terrible flight. There was absolutely no leg room. I'm 180cm but I imagine Qatar airlines have taller passengers. I understand they are trying to squeeze as much money out of their flights as possible but it was to the point of such severe discomfort that my right knee still hurts half a week later. The reason that it hurts so much is that there was a post through the right half of the leg room under my seat, which was already super limited to begin with. DO NOT GET A WINDOW SEAT, WHATEVER YOU DO. It was a 7 hour flight and I was SO MUCH PAIN. Horrific. The flight staff was rude. I will never fly Qatar again under ANY circumstances. I would rather travel months by boat, or even walk for years on end then go through that 7 hour experience. Qatar's cheapness lost them a customer!"
Pros: "The crew was very friendly and everything else was very good and comfortable on the flight."
Cons: "The boarding process was odd. We got to the gate too early (by maybe 10 mins before boarding time) so we were told to sit outside of the designated seating area and that they would make an announcement when we should go back up there. There was never an announcement, but we felt it was getting late so we went to check at the desk and they then said we were late and they were waiting on us. They were very nice about everything, but just thought that was really strange."
Cons: "No internet"
Pros: "Crew was super helpful and very accomodating"
Cons: "Can’t think of anything. A few times I’ve flown Delta, the service has improved. Having helpful staff on board is very important . Years ago it was very unpleasant to fly Delta because of rude flight attendants especially on us domestic flights. Hopefully that has all changed. Especially the older crew. If they can’t stand doing better customer service they need to retire . Happy to fly Delta and will let people know."
Pros: "The fact that it wasn’t a full flight"
Cons: "Nothing I didn’t like."
Pros: "New long haul service is a real improvement in quality"
Pros: "Good movie selection"
Cons: "Always late to depart. Seating was cramped and uncomfortable"
Cons: "Well for one my seat was broken. At the beginning of the flight they said “there are meals for purchase available” when i asked for one they said they were all out but then gave out to other customers. Their attitudes were horrible."
Pros: "The crew at the checking counters were very accommodating. Knowing that I had requested a wheelchair, they changed my seat to one that was closer to the door."
Cons: "The flight attendants in my could have been more visible other than just during the food service time."
Cons: "There was huge issues with our original plane and the lady at the desk was horrible with communication to all the passengers waiting for the flight updates. The one time I finally asked her if there was any updates, after almost 1.5 hours of delay and waiting, she took a very rude and snappy tone."
Pros: "The crew was extremely rude. They did not come to collect trash and so all passengers were left holding their coffee/ tea: beverages during bumpy landing."
Cons: "Attendants were rude. I didnt understand why. Also, I purchased a window seat but there was no window in my row. I spent the majority of the flight feeling ill."
Pros: "Flight attendant Bret wen out of his way to help us locate a lost pillow."
Cons: "First flight attendant asking about the pillow she found in the aisle and kicked to the side."
Pros: "It was fine. They didn't charge me for the exit row, so that was nice"
Cons: "N/a. It was fine"
Pros: "Great service"
Cons: "Stuck at landing. For over 20+ minutes"
Cons: "Touch screen not very sensitive, required a lot of tapping to click."
Pros: "Friendly service, smooth flight"
Cons: "Some seats were double booked, which was not realized until the plane was fully boarded, which caused very late departure, which almost caused us to miss our connection in Paris. Also the bathroom became a mess - slow to restock toilet paper, etc."
Cons: "No usb or electric socket to charge mobile phones Landing was very rough"
Cons: "Seat assignment at gate and it changed 3 times to Accommodate others."
Cons: "A three hour delay on the first flight and a hour delay on the second..."
Pros: "Extra leg room was great"
Cons: "Entertainment system was flickering"
Pros: "I didn't realize there was a 20 hour transit time in Portland. Delta wanted $330 to change the tickets. I could buy a new Delta ticket for $179. Bought a new Alaska Air ticket for $107"
Cons: "Trying to get an answer to this problem"
Cons: "flights all on Delta - about one a week for 3 months straight - and yet when Delta cancelled my flight and re-booked they did not give me any upgrade or loyalty as I saw it - I had paid extra for Delta Comfort and they told me the flight they re-booked me on simply did not have any comfort available. However, I was not the one canceling the flight and re-booking - that is their problem and after so much loyalty for years I feel like I should have gotten some kind of upgrade for free...If I have to cancel - I have to pay fees - but if they cancel - I lose ...despite being a very loyal SkyMiles customer. I am quite disillusioned with Delta now and will have to look around to see what other airlines there are now - and my entire family - and what kind of loyalty they give to their loyal customers. It needs to be a two-way"
Cons: "My lodge was damage and broken adn was new"
Cons: "There was a LOT of turbulence and the landing was a rough one too. Plane was cramped with very little leg room and my seat back was broken."
Cons: "I boarded and my assigned seat was 1B, I had no where to place my bag as all the overhead compartments were already packed. I asked the flight attendant to help me and she said, I can find a place for my bag further down the aisle. This is a complete inconvenience, as I would have to walk and hold off the de-planing while I find my bag. I have always met friendly flight attendants to assist me as I am boarding, until this one! she was so rude and not willing to help at all!"
Pros: "Everyone was fairly friendly"
Cons: "Cramped foot room"
Pros: "Efficient crew. Good movie choices. Clean bath rooms. However - I wish every airline in each bathroom had a notice on the toilet to PLEASE LOWER THE SEAT AND COVER! I prefer using the bathroom after another woman has used it!"
Pros: "Crowded boarding area, but no standing around for long. Quick boarding. Entertainment not available so can't rate that. Good crew"
Pros: "Generally everything went smoothly on this leg of my trip."
Pros: "Helpful DCA counter personnel, cabin crew and comfy aircraft. On time both ways!"
Cons: "4+ total hour delay"
Cons: "Seats diddn't recline - often ignored by flight crew."
Cons: "WiFi doesn’t work."
Pros: "Updating delay information"
Cons: "Chaos on boarding- Growing number of wheelchair boarding."
Pros: "Kara was really nice to us."
Cons: "Noisy plane."
Pros: "The plane was clean and well staffed. The crew was nice and helpful if I needed anything. The snacks and drinks are decent and what you would expect: small bags of pretzels or cookies and your choice of Coke product or coffee. Using the mobile Delta app made boarding and finding my gate a breeze."
Cons: "The seats were hard, and it was hard to fall asleep."
Cons: "Very uncomfortable seats Oddly shaped overhead bins, unable to put standard sized bags overhead, meanwhile they fit in planes of other major airline companies such as American Airlines. No food options, only sweet biscuit which contains soy and milk."
Pros: "Media access was great, flight was on time and flight crew was pleasant and helpful!"
Cons: "Space between seats/rows was really tight and I'm short. Would imagine for someone taller it would be really uncomfortable."
Cons: "The flight was over an hour late arriving ATL at gate after our original connection had departed. We had to change to later flight from ATL to JAX."
Pros: "Excellent crew and comfortable flight"
Pros: "Boarding was efficient"
Cons: "My luggage didn't arrive with me"
Pros: "Flight departed and arrived on time"
Cons: "Long time standing in line. People are confused by zone boarding. Stood 30 to 40 minutes in line."
Pros: "Great service very courteous crew. Smooth takeoff and landing."
Pros: "Great service and gate facilities were the best anywhere"
Cons: "Seating close and uncomfortable especially next to a big ol' boy."
Pros: "Excellent crew and flight. Love the ability to.choose a movie to watch."
Cons: "Semicircular terminal area is so loud that it is hard to hear your flight calls even if you are sitting right near checkin desk. Not nearly enough chairs; people sitting on floors or standing everywhere. Hope it get better."
Pros: "singing crew member, especially nice for Mother's Day"
Cons: "Hello allow upgrades to first class if they're available even when the flight takes off -on my flight in to Atlanta the pump three people up to first class and love them to sit in on my flight home to sit still empty what's up with that ?"
Pros: "Plane left 2 hours late."
Cons: "Was ok"
Cons: "On board entertainment (movies / games) was not working the whole flight."
Pros: "Nothing to like -- didn't fly"
Cons: "Delta delayed my flight so long that I'm now traveling another day."
Pros: "Used miles to upgrade to Premium Plus. Excellent seat and food!"
Cons: "The Boarding was not fair. The most horrible experience in my life and the Customer Service made me felt like a delinquent."
Pros: "Nice, normal flight."
Cons: "Pilots not there on time, arrived perhaps 30 minutes late, didn’t say why."
Pros: "The UI to watch videos on the plane is really good. They have good quality screens, so I watched movies for all the 12 hours of lfight I had."
Pros: "The crew was great despite the delay."
Pros: "The crew was amazing and very helpful and kind. The flight was delayed but the crew was positive and boarding was very fast and efficient."
Cons: "The morning snack had egg and I am allergic to egg so I could not eat it. There was no non-dairy creamer for my coffee."
Pros: "Service and punctuality"
Cons: "On board entertainment"
Pros: "Da food, seat"
Cons: "Da Music"
Cons: "Food was horrible. Then for 2 of the 3 meals they missed even serving some rows entrees."
Pros: "Staff was nice."
Pros: "Improved and smooth kiosk at check in, especially for basic economy ticket holder like me who is not allowed to do early online check in. Smooth and speedy security check point, and clear signs for me to find the terminal. Good amount Of reataurants and snack stores. Onboard wifi is great, especially I can use my points to purchase wifi."
Cons: "The check in kiosks during rush hours - there should be more staff on standby to help and coordinate the use of kiosks, like checkout line during the busy holiday retail store. This will speed up the check in and"
Pros: "Departed / arrived on time, clean, good snack options."
Pros: "I cant say nothing but can say everything was good"
Cons: "I cant say nothing but can say everything was good"
Cons: "Sat by emergency exit and it was very cold"
Pros: "United got me on flight 3 hours early AWSOME"
Pros: "Flight was %60 full, had the last 6 rows to myself."
Cons: "Ran out of food (dinner) before they got to my row."
Cons: "The departure moved to three different gates. Inconvenient."
Cons: "Baggage was lost."
Cons: "Sat on plane almost 2hrs waiting for mechanics who needed to fly to Sioux Falls Why???!?!!?"
Pros: "The crew was very pleasant, food was average."
Cons: "The flight being cancelled. Wifi doesn't even come close to working. No personal entertainment. Communication was poor for the rescheduling of flight that led me to miss the next flight"
Pros: "Everyone was quite friendlly and personable, especially our flight attendants."
Cons: "It was hard to hear the captain over the speaker. The inflight entertainment was expensive"
Pros: "The entertainment worked for like most of the time (surprisingly) and I got an extra seat next to me."
Cons: "What can you expect from united... the crew members were terrible absolutely unprofessional and unwilling to help. We were delayed for 3 hours in Taipei due to an issue with the plane that they were trying to fix. During this time many people were trying to change flights as they had connections in SFO. When they asked the hostesses for help, they either got rude unhelpful responses or got completely ignored. United really needs to train their flight attendants better."
Cons: "To make meetings, got routed to Omaha, rented car and driving to SIoux Falls. United' best flights arrived next day about 2:30pm which misses business mtgs and most of day. Had to go to customer service supervisor to get hotel room covered in Omaha. No help on rental car. No help with hotel charges already made in Sioux Falls"
Pros: "I liked the entertainment screen on this aircraft."
Pros: "Flight was shorter than expected"
Cons: "Bathrooms were dirty and sound wasn't working for first in flight movie"
Pros: "That I made it alive"
Cons: "That the seats were very small and the person next to me could not fit into their seat"
Pros: "The exit isles were comfortable"
Cons: "No free food service and the menu was unappealing and extraordinarily overprice! The bathroom was dirty and toilet unflusable...garbage can overflowing and dirty paper towels everywhere !"
Pros: "United is definitely improving. The service was attentive and friendly. When I asked for PJ's, the flight attendant made a good effort to retrieve them for me. I slept through the entire flight, very rare unless the conditions were optimal for sleep."
Cons: "While this flight was fine, my flight to Taipei was riddled with poor service. A bad and forgetful flight attendant can make all the difference. As United adjusts their service to the new Polaris configuration on newer planes, conditions will hopefully improve."
Pros: "Was supposed to be a larger plane.. uncomfortable seats. Too close to each other."
Pros: "The seats were uncomfortable. The staff was cold. The food was horrible, I wasn't even able to eat some of it. The chicken was full of bones and grissle. The rest just tasted bad. Most of their planes did not have screens in the back of the seats. Instead they wanted you to watch on your personal device via their app which worked sub par. The baggage on the return flight was delayed and I almost missed my next flight even though I had a 2 hour 40 min layover. Thankfully that flight was delayed 1 hour and a half. Next time I will stick with airlines I know better. Delta, Emirates, and Qatar all offer superior service and upscale aircraft. The 2k spent was not worth what I received."
Cons: "Flight was delayed for water leak. Two hour delay"
Cons: "All the food choices had some sort of animal product – eggs, dairy or meat"
Pros: "Changed gates delayed flight changed planes home late I hated this flight"
Cons: "I never went to the destination you are sending this to me for. I've never heard of Valparaiso."
Pros: "Contact me for more info"
Cons: "Bag. Took too long at baggage - Waited an hour after I arrived to pick up bag and take to customs. GOod thing I had 3 hours!"
Cons: "The plane temperature was ice cold and I was miserable the entire flight home"
Cons: "Plane was delayed Missed connection in Denver Then while on plane about to take off, pilot realized plane lacked fuel to make our destination My 4 1/2 hour flight took 9.... Terrible experience"
Pros: "They got a wheelchair within 5 minutes."
Cons: "Delayed as usual with united airlines.Seems that every time I fly with United their is some kind of problem flying out of Denver.Every Time."
Cons: "Terrible flight. I payed for an upgraded seat, list my flight due to a crew on previous flight being late then was put on standby on this plane in a tiny seat next to someone else. We sat on the runway for 45 min. There was an open seat in row 1 that I could have been seated in, but no one offered"
Cons: "Everything. I had a very tight schedule to visit my friends in canada. What was supposed to be a quick flight turned into almost 24 hours of travel and ariving 12 hours late. I was lucky to have 3 days in with my friends now i only have 2. Not to mention what was supposed to be an inexpensive trip turned i to an expensive one when you are forced to eat airport food after being constantly re routed. I bought my ticket based on ariving to ottawa in the morning this however was not the case. I will be seeking a refund."
Cons: "My first flight from SEA was delayed an hour. MULTIPLES passengers missed their connecting flights even though the attendants at the counter claimed we would only be 5 minutes late into our gate and they were WRONG, so people missed their connections because of them."
Pros: "The crew was excellent, mindful, courteous at all times. The food was warm, well-cooked, fresh with a variety to please most eaters."
Cons: "The seats were a bit worn and mildly uncomfortable, but otherwise the flight was incredibly enjoyable."
Pros: "I liked that it got me to my destination"
Cons: "No entertainment, really uncomfortable, arm rest don't go up, planes are not cleaned from previous passengers, flight attendants hardly smile and don't interact as much as other airlines, delayed flights every time I fly with United."
Pros: "Flight was delayed for 3 hours. They did provide free movies and extra snacks for some passengers."
Cons: "See above."
Pros: "Again the staff was marvelous!!"
Cons: "I got stuck between two big guys. I couldn't move and they were not kind. Also I was never asked about seats, which is fine, but when I purchased 3 tickets together I would expect that we would be assigned together."
Airlines flying from Asia to South Dakota have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Asia to South Dakota
Masks required on board, masks provided on flights from Asia to South Dakota
Social distancing seating
Middle seats unavailable to book on flights from Asia to South Dakota
Testing for antibodies, testing for symptoms for flights from Asia to South Dakota
Waiving of change fees. Search flexible flights from Asia to South Dakota