Daily cleaning, installation of cabin HEPA filters on flights to South Dakota
|August||Best time to beat the crowds with an average 4% drop in price.|
|January||Most popular time to fly with an average 13% increase in price.|
Average price round-trip
|$508||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
American Airlines, United Airlines and Qatar Airways have all waived their change and cancellation fees on flights from Worldwide to South Dakota. Confirm policies on booking site.
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Scores according to KAYAK customer reviews
Pros: "This flight was so late that I couldn’t take it and had to drive from Chadron, to Denver Colorado in order not to miss my international flight from Denver to Montreal."
Pros: "Don't have expired foodstuffs"
Cons: "See above Bruh lmao"
Pros: "The price was great, and it seemed like a fun idea to ride in a "private" plane."
Cons: "We had no security check on our first leg and only went through security for our second leg on the same plane. Huh? Also there was no communication from the airline about checking in or about the fact that the airline isn't in a main DFW terminal. Finally, both flights-- coming and going-- were hours late and caused significant scheduling problems."
Pros: "The actual fight was very good."
Cons: "I tried calling for a shuttle to the terminal for over an hour, and ended up walking in the dark with my luggage. When arriving, the attendant said he had left the phone in the car. That was not so great."
Cons: "Was supposed to leave Denver at 7pm. Did not leave until 9am next morning with absolutely NO compensation. Could have driven home faster."
Cons: "At first was told my 5:30 pm flight back to Cortez from Denver was delayed until 6:30 pm, then a bit later the airline worker told everyone on the flight he made a mistake and read it wrong, it was delayed until 6:30 am! I was eventually given a voucher for a hotel for the night, and basically no explanation as to why the flight was delayed. I then woke up at 4:00 am to catch my 6:30 am flight, when I reached the gate it had been delayed again until 8:05 am. Then at 8:00 am the airline worker called me, personally to the front desk to tell me my bag had been lost! At 8:30 am we started boarding, I asked about my bag again and was told it would be on the next flight to Cortez if it was found. We arrived in Cortez after a very stressful flight, they unloaded the plane and my bag had been on the whole time. And if the delays and miscommunication weren't enough the staff was rude and uninformed and the plane was cramped and uncomfortable. Obviously I had an extremely frustrating experience with this airline and will not be flying with them again. I would urge others to stay away as well!"
Cons: "We were told the water and peanuts were in these drawers, help yourself. It made sense for the type of flight it was. Never been on a flight like that before."
Cons: "Was I in a bad re-run from Wings? Spent 10-hours in DIA courtesy of Boutique suddenly not having a 'plane'. Later in day the line was, "waiting on pilots", while said pilots had lunch in plane. Joke, horrible, horrible."
Pros: "Your airline is a great to those of us living on the Eastside. Easy, punctual, courteous, and economical."
Pros: "I loved the plane its self, small & comfy. The crew was helpful & polite. Smooth Takeoff & landing. Plane departed on time for our initial takeoff."
Cons: "Bathroom could use more then a bucket to squat over, though it was a short flight i cant imagine a longer one with a full flight. Would have loved a drink on the flight preferably achoholic. beverage / snack options were sub par. Other then those minor details it was great!"
Pros: "That a seat was available at last minutes."
Pros: "Best discovery on the west coast! Great personnel, spacious for a small plane, great views. So happy to have tried Boutique!"
Cons: "If flying to LAX be prepared to have plenty of time to make connection. I had to get my carry on bag through baggage claim which added unexpected wait."
Cons: "Seats were a bit old."
Pros: "What did I like? Everything! Service, price, flight conditions, crew were all wonderful. It felt like taking a private jet and was less expensive for my husband and I to fly round trip than to rent a car to drive from Denver to Durango for a week!"
Pros: "I liked the friendliness of the crew. They were very helpful. Overall it was enjoyable."
Cons: "We did hit some turbulence taking off from Massena. Definitely a bit bumpy than a larger aircraft."
Pros: "Great price for a comfortable ride."
Pros: "Quick check in, no games"
Cons: "Little turbulence"
Pros: "Not many people, even though boutique is more expensive I will use yall every time."
Pros: "I've never traveled in a plane that sat 8 people but I was an exciting experience. Our pilot was excellent and the landings were so smooth. Boarding was a breeze since there were only 3-7 passengers. I would definitely fly with Boutique again."
Pros: "Had to take a Friday flight to Phoenix to drive back a car to Abq. Waited too long to get a ticket, by mid week the big guys were getting up there in price. I heard about BA before so when I noticed their price coming in the lowest in a KAYAK search I had no hesitation going for it! The whole experience was great. The big airlines are taking all the fun out of flying, long lines thru security, you get on the plane thru a tunnel so you don't even get to see the airplane. With BA checking in is 20 mins before flight, no long lines thru security. You just walk to their terminal, check in and walk out to your plane! The plane is comfortable, the pilots are very friendly. I'll definetely fly BA again!"
Pros: "Great service, comfy flight, extremely smooth despite the small plane. Best flight experience I've had in a long time!"
Pros: "Customer service landing and take off. Everything really smooth. Cheap and best. Felt like my private plane"
Pros: "The convenience and price. Its so affordable now!! The staff is so nice and helpful!"
Cons: "Heard from other passengers it happened all the time. Flights cancelled due to mechanical problems."
Cons: "It didn't even show up in fact it was cancel and I was never notified and left 5hrs earlier so I was stuck in Denver international airport for the night and had to book a 400$ flight for the next morning. It's really shocking that I was not notified and I want to be reimbursed for the hotel and flight the next day"
Pros: "The staff were pleasant to work with."
Cons: "Flight was scheduled to depart at 4:30pm and without any weather or mechanical delays the flight is pushed to 6:30pm. Then 7:00pm. Now 8:00pm. And I am still waiting."
Pros: "The staff was very friendly and professional from the checking point to the final destination . It is a private jet experience for a bargain. It is a great experience."
Pros: "Cost and schedule compliance"
Cons: "All was good. You need to have an "na" in your star ratings. "Entertainment " is not appropriate for a flight."
Pros: "Smooth landing and nice people"
Cons: "The set belt light never went off to get up and get a drink or snack"
Pros: "Comfortable ride."
Cons: "Not knowing anything about the 3 hr delay."
Pros: "The price for this flight considering the convenience of everything compared to a typical commercial flight was amazing. I am very impressed with the service, and will absolutely try to find future flights on Boutique Air!"
Pros: "Staff at Denver AP very helpful + frienly"
Pros: "Boutique conducts business a little bit different from all the major airlines. Checking in and boarding is done very different. They arrange the seating based on the passengers weight. almost if you have chattered your own private jet. Very luxurious and comfortable. Although the plane is small, the takeoff and landing was very smooth. Don't hesitate do business with boutique."
Pros: "Great friendly pilots, smooth flight"
Pros: "I loved the customer service and helpfulness as I had never flown through this airline. It's a must do!"
Pros: "This was unique experience on an eight seated plane. Loved the service and absolutely will do it again!!"
Pros: "more snacks"
Cons: "small plane, was kind of tight"
Pros: "QUICK, EASY, FRIENDLY & EXCELLENT PRICE. THEY GET YOU TO THE "HARD-TO-GET-TO" PLACES WITH EASE!"
Pros: "The flight was smooth and comfortable. It was nice not having to deal with the major airports."
Pros: "The Atlanta airport workers were the best!"
Cons: "The food choice was trash."
Pros: "Crew was friendly."
Cons: "Plane was small so it was scary whenever we hit turbulence."
Pros: "The crew was informative, pleasant, and easy to speak to. Take-off and landing were both VERY SMOOTH for a small 8-passenger plane."
Cons: "We flew with a lot of turbulence so the flight was slightly delayed."
Pros: "I have flown between SLC and Denver perhaps 600 times over the last 20 years. This was perhaps the first time ever that I enjoyed the flight."
Pros: "Great experience. Great service."
Cons: "No issues here."
Pros: "The comfort, professionalism and customer service were second to none."
Pros: "Care, service, concern"
Cons: "Everything was good Stormy, rough air and a safe flight"
Pros: "The flight was short and sweet.chexking in was simple...we just showed our I.d. The crew was friendly and the plane was nice."
Cons: "Nothing really."
Cons: "Unfortunately, the flight did not operate and I ended up driving 700 miles with a fellow stranded passenger. Too bad, because I was really looking forward to flying on a smaller plane for a change. Maybe next time..."
Pros: "I appreciate the care Delta has for their passengers during this pandemic. From the seat spacing to the boarding process great measures were taken."
Pros: "The crew really was amazing. Friendly. Communicative."
Pros: "Flight was good and crew were good. Nothing very outstanding but by no means a terrible flight."
Cons: "The in flight screens weren't working well."
Pros: "Everything was on time and ran smoothly. The seats have more room than most airlines. They were generous with drinks and snacks."
Pros: "Very engaging crew."
Cons: "Waiting 45 minutes, and 30 minutes after flight time for a few bags. They could have traveled on the next flight and arrived at almost the same time."
Pros: "The airplane seats and entertainment were 150% bettter than American"
Cons: "The check in area felt cramped, understaffed and like a 4th rate airline"
Cons: "Small aircraft, 2 seats on each side of the aisle, but that’s what you get when you fly short legs now."
Cons: "The snacks were limited. They only had cheez-its and no cookies."
Pros: "Kind staff, comfortable seats, movies, easy flight - pretty much everything was great!"
Cons: "Nothing- it went very smoothly."
Cons: "Better choice of snacks"
Pros: "I love the Airbus aircraft we were flying in. It is far superior to the boeing."
Pros: "Pilot was super nice and informative when the flight was delayed."
Pros: "Grateful Delta still has drink and snack service. Also grateful to still be able to bring a carry on on board. Good movie selections."
Cons: "The wrap didn't taste too well."
Pros: "Crew was friendly, helpful and provided comfort"
Cons: "Had to wait for a gate in Sav for 20 minutes and another 20-25 for bags"
Pros: "The flight was smooth and the crew was very professional"
Cons: "Have wifi available"
Pros: "Friendly greeting and goodbye.goog entertainment."
Cons: "Too hot, attendant did not know plane."
Pros: "They let me sleep."
Pros: "Entertainment on the flight was fantastic."
Cons: "Delta really struggles with trying to get everyone in the plane in an orderly fashion. Window seats must climb over all of the aisle passengers that got on before."
Pros: "Incredible service, great entertainment options, comfy seats"
Pros: "Pleasant flight, plenty of entertainment on a long flight."
Cons: "Delayed our flight, had to buy another hotel night to accommodate and restructure our schedule, but it was pleasant other than that."
Pros: "People were great"
Cons: "Air vents and the side of aircraft felt like it was loose and falling off."
Pros: "Good flight."
Cons: "Delta scheduled us a connection with only 35 min of layover. We had to go from Concourse E to A and the plane was several min late.We barely made it before the gate closed 10 min before pushback."
Pros: "New airplanes.On time schedule .Very professional a"
Cons: "Could not get my boarding pass from Delta for the flight from PHX to LAX. Aeromexico did not confirm that leg of the trip, so I lost all day and had to buy another ticket for tomorrow. Still, Aeromexico has not solved anything"
Cons: "Full flight and tiny seats surrounded by 2 300lb guys and they wouldn't let me switch my seat."
Pros: "I am on stand by after 24 hours. Because delta airlines was late.im stuck in LA"
Cons: "It was cold"
Pros: "got to the plane even though the ground crews had a lot of people to get bags checked for even down to 30 min to flight departure but still got their bags onto the plane"
Cons: "massive rips in the bag"
Cons: "Poor WiFi. Paid extra to get it, but didnt sporadic at best."
Pros: "Nothing. Delta is the worst. Delta is awful. Don't fly Delta."
Cons: "I wouldn't know how our flight to Sioux Falls was. Delta left without us, after they made us late. We left DC late because of Delta's inefficient boarding process. We landed in Atlanta late. Our flight to Sioux Falls left early, without us. My pregnant wife and I made it to the gate 4 minutes before the scheduled departure and they told us the plane was already gone and there was no way for us to get on the plane. Our bags did make it to Sioux Falls, so my wife didn't have her prenatal vitamins, , we had no clean clothes and we were forced to spend the night in Atlanta. The saddest part of yet another terrible experience with Delta was that they offered us a "discounted" room at a terrible Howard Johnson for $72. I looked online and the same hotel was $65 to book on Kayak. So basically Delta was trying to scam us after they screwed us. Thanks Delta! Instead we paid $200+ to stay at an airport hotel. Every time I fly Delta I regret it, yet occasionally I get forced to take their awful airline to get somewhere I need to go. It never fails to add another bad Delta experience to my long list of failings from this SAD!!! airline."
Pros: "In-flight entertainment"
Cons: "It was uncomfortably warm throughout the three hour flight."
Cons: "Paid $28 for a Wi-Fi package that didn't work. No refund...."
Pros: "Who could ask for more?"
Pros: "Fast flight"
Cons: "Long wait in hot plane before take off."
Pros: "The Flight crew was great and the pilot got us there with the least amount of delay as possible. Thanks everyone!"
Pros: "New comfort seats. Nice staff. Pilot kept us continuously updated."
Cons: "Unclear info on upgrade [priority boarding when upgraded?]. Inability to upgrade ticket made using mileage points or upgrade at counter at gate."
Cons: "The redesign of seats means that very few of Delta's planes can actually accommodate a sherpa-style pet carrier, even though they are an industry standard for in-cabin travel. Further complicating the problem is that the clearance under the seat varies depending where in the cabin you're seated. It's become an extremely stressful proposition for which I have the privilege of paying an extra +$100 each way whilst having to give up one of my carry ons. As far as I can see, the charge is just straight up greed, since no one would be able to use the space beneath the seat in front of me, anyway, and carrying on my cat cause zero extra work for the crew. I'm going to have rethink my loyalty to Delta. At least with Southwest, they'll let me check two bags for no additional cost."
Pros: "Smooth. Fast."
Pros: "very attentive service and remarkably tasty food in first class"
Cons: "seat was tight. not much legroom and very claustrophobic when the person in front of me reclined his seat."
Pros: "One of the male flight attendants was very nice"
Cons: "No food was provided, there was a throw up stain on my first flight to Atlanta then on my connecting flight there was crumbs on my table, my boyfriends table did not want to close so that caused discomfort to the person in front of us. Boarding time took a very very long time"
Pros: "Boarding was easy and fast"
Cons: "Seats were cramped"
Pros: "Nothing to like.."
Cons: "Everything about the flight..."
Pros: "On time and convenience of the connection"
Cons: "Airplanes were a little bit old"
Pros: "plane was farily empty. Who doesn't like that, other than Delta, haha. Nice workers, smooth flight."
Cons: "Delta comfort was very tight. I'm 6 foot tall and my knees were hitting the chair in front of me the whole flight."
Cons: "Check point had only one person working on a holiday weekend made for an extremely long wait"
Cons: "Not real happy with getting charged 25 dollars for a bag when I am MVP with Alaska Airlines, was under impression both airlines are together."
Pros: "Seat was comfortable. Crew was professional."
Cons: "Loading plane was a little chaotic and the comfortable seat was a little overpriced for the legroom."
Cons: "American Airlines lost our luggage and both flights were late, wife her cell phone and credit cards due to running in airport to catch our flight to Lisbon. Not impressed."
Pros: "Short connection times"
Cons: "Being on time because of short connection time"
Pros: "Friendly crew and relatively new entertainment system"
Cons: "- Seats are very tight - Pay for luggage even on a transatlantic flight and your seat (if you want to choose) - Food was below average - even for airline standards, ran out of drink options even for dinner (the second time they serve drinks)"
Cons: "Well organized loading, consistent beverage service"
Pros: "great trip and crew"
Pros: "On time and convenient"
Pros: "Not much here. The seats were ok, but the rest of the flight the airline was just poor."
Cons: "The airline is so outdated and behind the times of their competitors, their in that they don't have in flight entertainment unless you download their app and give them your email address. On top of that when I originally booked my flights, I had made sure to have 1.5 hr for a layover between my connecting flights. Well, they decided to move up my connector such that I had 25 minutes to run across 2 terminals. They only give you pretzels on the plane, and a single soda drink. They offer you "food bundles" but why do I want to pay $8 for a sandwich that costs $1 to make."
Pros: "Totally fine"
Cons: "It was fine"
Cons: "There was delay, as one of the steward was not there. There were 2 connecting flights for me, and was totally stressed about my connections."
Pros: "Excellent and original Japanese foods"
Pros: "Actually assigned a middle seat, unable to change it but found that there was nobody else in that row!!!"
Cons: "See above"
Pros: "It was hastle free"
Pros: "Quick and did good job"
Cons: "After flying Japan Airlines I wish there were more free food and entertainment"
Pros: "The cabin crew bent over backwards to help."
Pros: "The flights were on time"
Cons: "I purchased the flight as a British airways flight when it was really an American airlines flight."
Pros: "Crew are saving a bad experience"
Cons: "Space are laughable"
Pros: "Good entertainment"
Cons: "Bad organization during boarding"
Pros: "On time departure"
Cons: "Why do not they serve FREE water????"
Cons: "Watched a very weird interaction between Muslim (with a hajib) women with a kiddo and desk crew. She wanted to sit next to her child on the flight and needed to switch seats to be able to. Woman was very gracious and understanding that she was asking for an accommodation. Ends up her flight to Philly had been moved to a different gate after they had found a volunteer to switch seats. Volunteer was totally unfazed but Desk crew made it seem as tho the Muslim mom was at fault for the time and trouble they had had to go through to accommodate her. She apologized profusely and was very appreciative for the trouble evernote had gone to for her. . As she walked away the crew looked at each other and shook their heads. Pretty crummy way to treat customers!"
Pros: "The crew was awesome. We were early arriving. More leg room this flight and I loved the in-flight entertainment games. Also charged area was good for phones. Didn't like having to pay for Wi-Fi onboard."
Cons: "The crew was awesome. We were early arriving. More leg room this flight and I loved the in-flight entertainment games. Also charged area was good for phones. Didn't like having to pay for Wi-Fi onboard."
Cons: "Flight was changed. Didn't get the seats I had already picked out. Woman on flight was very rude to me when I asked where the restroom was. NOT a good experience over all."
Pros: "Great crew!"
Pros: "santa ana airport"
Cons: "charged me ＄50 when i checked in my suitcase."
Pros: "Seats were new."
Cons: "A lot less leg room than Southwest. Very cramped. Boarding crew in PHX was very uptight and stressed. Not sure why as everything seemed in order."
Cons: "The seats are terrible. On the first leg I couldn't use the back of the seat. Four hours hunched over in a tiny space is not fun."
Pros: "Crew was nice including those helping with boarding. Smooth ride."
Cons: "Limited snack options."
Pros: "The crew was wonderful. Our flight was delayed 3 hours and they did their best to keep all the passengers comfortable and happy."
Cons: "There was no food or entertainment to rate"
Cons: "3 gate changes 2+ hours delayed leaving PHX"
Pros: "More available leg room on aisle seat."
Cons: "My flight was very full. I sat on row 10 and there was NO window at all, just a blank wall. We flew over the Grand Canyon and I was not able to see it at all because there was NO window. If you offer seats on rows with no window, it should be at a discounted fair and the airlines should explain there is NO window on that row. (This would be extremely helpful for those that experience claustrophobia.) I was very disappointed because there was NO window. One of the flight attendant that served me drinks was very agitated (she was having a very bad day) and it was apparent in her service."
Cons: "The lady at the ticket counter was very rude and not helpful at all. Never flown American before. We're told to get our seats at the counter. She was very unhelpful!!"
Cons: "The plane was very old, the crew was unprofessional and further only provided drink service once in 4 hours. It was mass chaos boarding because the flight that landed was late as well."
Cons: "this flight was canceled"
Pros: "Easy gates, boarding, nice flight crew.. it was a fantastic experience"
Pros: "Nothing really."
Cons: "American Airlines left us more than 3 hours inside the plane at the gate to cancel the flight afterwards. They said it was a mechanical problem, and then told us it was just fixed and that they were just waiting for paperwork to be on our way. 3 hours later they decide to cancel the flight. Crappy communication with travelers, terrible attention at the counter to try to make new arrangements. Not a single American Airlines representative in customs to give orientation to the travelers having to go through the whole thing after the flight was cancelled. In summary, an epic mess. Will avoid AA when possible."
Pros: "The crew was friendly and I got to my destination safely."
Cons: "The auxiliary power unit on our Airbus 321 (the engine in the tail of the plane) was not working, so the air conditioning vents were non-operational before takeoff, and the engines had to be started by an additional device at the airport. Not the greatest way to start a trip. I know there are tolerances that allow flights with certain broken parts, but auxiliary power on a flight starting in the Southwest United States seems important. Also, the Gogo in-flight WiFi was not working. I am a T-Mobile customer, so it should have been free, but I never got more than Google's home page to load, so I watched a movie on my iPad instead. I wasn't expecting the WiFi, so I flew fine without it. But, for it not to work after they announced it was available was a little disappointing. The "new" American Airlines seems worse, to me."
Pros: "Nothing good about this flight"
Cons: "Over 2 hour delay caused a missed appointment in Tacoma"
Pros: "Upgraded to First class Crew turned the cabin lights off while taxiing out for takeoff"
Cons: "No entertainment The Chatty Cathy in the next row that wouldn't shut up."
Pros: "Boarding was efficient."
Cons: "The flight crew acted like they hated being there."
Pros: "Crew seemed nice."
Cons: "Ground crew were unfriendly and disorganized. Aircraft was old and cramped."
Pros: "Good electronic pass. Quick and easy. Crew was very nice and helpful"
Cons: "The delay in boarding trying to switch people around!! No food except to high price purchase."
Cons: "We didn't make the connection because of American's incompetence on our previous flt. of Hermosillo to Phoenix."
Pros: "Being number one on the upgrade list at boarding, I appreciated being upgraded to first class as an Executive Platinum member."
Cons: "The pilot provided no departure or arrival information; he simply said cabin crew take your places for take off, and on arrival, he simply said the aircraft was one hundred miles from landing in twenty minutes with no other details enroute."
Cons: "I am a platinum member. My bag was 5 lbs over weight. I had to take items out of the suitcase and put them in my carry-on!! They weighed my suitcase and even make me take 1 lb out because the scale was 51 lbs, instead of 50! Furthermore, the flight was half empty. Then I had one extra package that I wanted to check. I was told to take it as a carry-on. I told them I thought it was too large. They disagreed. In any event, I took the package to security and was told it was too large! I am really disappointed in the service and am hoping this is not because American Airlines is now running US airways."
Pros: "Flight operated on time and safely"
Cons: "First class flight attendant did not recognize me by name or as an Executive Platinum member; aircraft window screen next to seat 1A was inoperative; pilots provided minimal communications and were very uninformative."
Pros: "The operations once my husband and I arrived to Phoenix Airport were absolutely horrible and caused us to miss our connecting flight home to San Diego. Our luggage took a long time to come out, then we had to stay in a 45 minute line to get through Customs, even though we didn't have anything to claim. After that, we then had to stay in another hour and a half line to get through TSA. The whole time, we kept trying to explain to the different airport staff that we had a connecting flight that we needed to catch, however nothing was being done by any of the parties to ensure that we would make it to our connecting flight. All parties (Customs, TSA, & American Airlines) just kept trying to pass the blame to each other instead of helping us and were rude on top of that. The delays were out of our control causing us to not only miss our flight, but also caused us to have to spend more money to stay at a hotel in Phoenix since the next flight available was not until the morning. This situation has also caused both my husband and me to miss work, causing us to miss out on today's wages. This entire situation has been the worst airport experience we've ever had, and we've traveled all over the world. We usually fly with American Airlines, and would hate to have to go with another airline, but we would have to if this situation is not rectified, and if we are not compensated for all of the additional costs imposed on us."
Cons: "The operations once my husband and I arrived to Phoenix Airport were absolutely horrible and caused us to miss our connecting flight home to San Diego. Our luggage took a long time to come out, then we had to stay in a 45 minute line to get through Customs, even though we didn't have anything to claim. After that, we then had to stay in another hour and a half line to get through TSA. The whole time, we kept trying to explain to the different airport staff that we had a connecting flight that we needed to catch, however nothing was being done by any of the parties to ensure that we would make it to our connecting flight. All parties (Customs, TSA, & American Airlines) just kept trying to pass the blame to each other instead of helping us and were rude on top of that. The delays were out of our control causing us to not only miss our flight, but also caused us to have to spend more money to stay at a hotel in Phoenix since the next flight available was not until the morning. This situation has also caused both my husband and me to miss work, causing us to miss out on today's wages. This entire situation has been the worst airport experience we've ever had, and we've traveled all over the world. We usually fly with American Airlines, and would hate to have to go with another airline, but we would have to if this situation is not rectified, and if we are not compensated for all of the additional costs imposed on us."
Pros: "Flight late due to discovery of radio not working just before flight departure. My seats had less room than seate in front of me and it would not recline leaving me an unacceptable amount of space."
Cons: "It got to Hawaii and my bags also made it. Since flight was late I could not get my rental car costing me more money."
Cons: "We travel to Kauai every year with 3 little kids and every year the crew runs out of food. On a 7 hour flight, there should be food or snacks available for purchase of you are past the first 5 rows"
Cons: "Seemed understaffed at the airport, never anyone around to answer questions about why our plane wasn't even there until 20 minutes after we were supposed to have boarded. They finally showed up, but didn't mention that we'd be delayed (which I eventually found out thanks to a KAYAK alert). Kept telling us the flight would be 62 minutes, but it ended up taking forever. Probably not Allegiant's fault, but they acted like they wanted to hide the fact, rather than own up to it and apologize for the inconvenience as if they valued all of us as passengers."
Cons: "Covid travel. Had us board an hour before take off and the back half of the plane was 100% full. Every seat including middle seats. 15 min before take off they allowed passengers to take empty seats and spread out."
Cons: "I love the changes that have taken place. I last flew with them 5 years ago and vowed too never fly with them again. Times have changed and they are a great Airline!!!"
Pros: "Crew, check in and access"
Cons: "Seats are getting a bit tiny and the trays are small. Comfort and baggage prices are starting to drive the price out of competitiveness."
Pros: "We had a really nice crew."
Cons: "The ticket lady was rude just nasty and upset for no reason."
Cons: "Reclining seats would be great!!"
Cons: "The landing. the approach was so rough. I've flown 6 times this year. And that was the roughest approach ever"
Pros: "The crew was very nice,,"
Cons: "Im not sure, everything was just so nice,, more chatting mabye talkin more,,"
Cons: "Seats are uncomfortable after about 40 minutes. Very cramped."
Cons: "Crew unfriendly. Flight attendants and pilots never acknowledged us or said hello or thank you."
Pros: "Boarding was fast. We arrived early."
Cons: "It was too cold & they kept turning on the lights (it was a late night flight)."
Pros: "Crew was nice for the most part."
Cons: "Didn’t leave on time. Would be nice to get something complimentary for all the wasted time. Would like to be able to watch something"
Pros: "Slight weather delay, no problem. We were assigned to seats with additional leg room that we didn't pay for, that was a nice & unexpected upgrade."
Cons: "I was a bit annoyed that my TSA Precheck was not included on my return ticket although I purchased the RT tickets through my Allegiant account that has all of that on my profile information. Feel like this should automatically have been added when tickets were purchased."
Pros: "The actual flight was comfortable and the crew was good."
Cons: "Flight time was pushed back a few weeks ago. Slow boarding process so we landed about 30 min late."
Cons: "Very uncomfortable"
Pros: "The boarding wasn’t smooth, there were 3 women at the podium listing zones and it was very mumbled and low, quite hard to hear despite the small area dedicated to Allegiant passengers."
Cons: "The women at the podium listing flights could have been friendlier and more customer service oriented... there was a lot of mumbling into the speaker for boarding ... and the person kept giggling into the mic. Once past boarding, everything was great !"
Pros: "Crew was great"
Cons: "Earlier delay notification"
Cons: "Short flight"
Pros: "The plane didnt crash :) Friendly attendants."
Cons: "NO WIFI. Flights are delayed often, what looked like a brand spanking new plane had the most uncomfortable seats ever, felt like sitting on wood in the exit row. You get what you pay for though."
Pros: "All went well. No real disappointments!"
Cons: "A little cramped but not terrible. Would like to know kayak fee up front before booking and all hidden charges!"
Pros: "Smooth timely flight without incident."
Cons: "As retired military we were to have assigned seats since we purchased our tickets but somehow our return tickets separated us by 2 rows & opposite sides of plane. We were supposed to be in an isle seat & a window seat in the same side & row. We do appreciate all Allegiant Air does for the military. Wish all airlines did what they do."
Pros: "Price and direct flights to popular destinations."
Cons: "No frills. Charging $5 for a printed boarding pass seems a bit excessive"
Cons: "Delayed flight"
Cons: "my Luggage did not make it to Reno."
Pros: "somehow after waiting on tamarac for half hour, we still got to Asheville, destination, on time."
Cons: "boarding in the rain, areas to check your bag and check in were so crowded you couldn't even find a proper line calling out names, some of the voices couldn't be heard no one available to answer questions what line a person should get in.som"
Cons: "Paying extra for EVERYTHING"
Pros: "People in my row."
Pros: "Standard no frills airline"
Cons: "No room for overhead bags near my seat. I paid $25 to sit up front and $35 for a carry on. I paid extra with the goal of deplaining first. Crew refused to allow me to stow the bags in the front bin, had to place it 10 rows back. If I didn’t run to my gags as soon as Wen landed would have been the last to deplane. If allegiant is going to charge so much for carry on, they need to find a way so front passengers are not squeezed out like this."
Pros: "Great price, flight on time , great trip would use again"
Pros: "Quick non stop."
Pros: "Keep the free snacks and drinks, NA or soda, I really just miss the legroom (nearly 6’ tall) and cushions, a chair that can ease back a bit. All airlines do this but you are worse than frontier, the major carriers have skimped but not like this."
Cons: "3 hour torture chamber. When she said it was their goal to make us comfortable, but more importantly to keep us safe I snorted laughter. It was a bit better and a lot shorter than the dark passage"
Pros: "The service is not extravagant but completely adequate. Also, it is very consistent every time I fly them."
Cons: "Nothing at all."
Pros: "Love the Military advantages. Thank you. Feels good to be honored & respected."
Pros: "On the way there and back the staff was friendly, the flight was smooth and and overall everything was just great. This was my first time flying with Allegiant and I will definitely do it again."
Pros: "Both ways were good flights. The return flight however was delayed. We did enjoy buying some tickets from a lady named Valerie in Des Moines who also later had to come on the plane and remove an intoxicated woman. She made everything so easy and simple and enjoyable. And we especially enjoyed the treatment that we received as my husband is a veteran. Thank you so much for that."
Pros: "The view through a milkey-filmed window."
Cons: "Airplane would have been nicer and lighter if the 4 attendants would have cleaned it."
Pros: "Flight went smooth"
Cons: "I checked into my flight with luggage to check in. The lady behind the counter said I could not check my luggage that the only way for it to get on the plane was to take it through the TSA checkpoint. They confiscated everything in my bag that was over 3oz which was quite a bit of stuff hence the reason why I was trying to check it in. I will not be flying Allegiant air again."
Pros: "I had 44 min they wouldn't give me my boarding pass then the flight was delayed to 5:30 and they still wouldn't allow me up."
Pros: "This flight was a return to airline travel in the 1980s in a good way! The plane was clean. The seats are among the most generous seats today. The best and brightest surprise was that each flight attendant was genuinely polite and welcoming."
Cons: "No wifi"
Pros: "I never have any issues. Everything is always great."
Pros: "Flight cost."
Cons: "Xtra charge for everything."
Pros: "The price of the flight was cheap, but i know why. You ended up paying for your carry on luggage, ypu pay for seat assignment if you want to guarentee sitting with you party, you pay for soda. My flight was 1.5 hours late, due to mechanical problem. Plane was janky and it felt like it STILL needed repairs."
Cons: "Low airfare."
Pros: "Fast flight. Good climate control"
Cons: "Flight attendants could smile or be a little more friendly. Overall good though. Could add wifi to flights."
Pros: "Low cost, great service, arrived 20 min early"
Cons: "Seats were kinda tight but I'm sort of used to that"
Pros: "Arrived an hour before flight. Check in took 25 min and tsa 30 minutes. Tried to go through expedite line but agent refused to let me even though flight was leaving in 30 minutes. I have received better treatment in new York airports than here in Myrtle Beach. Who would have thought. There were 3 others that missed the flight. Why would they not just let's be expedited?"
Cons: "See above"
Pros: "Highly recommend"
Pros: "Everything was fine"
Cons: "Hard landing"
Pros: "Didn't have any problems. Flight was on time departing and returning and non-stop."
Cons: "When I booked my flight, the website didn't give me an option of whether I had a carry-on or checked bag."
Cons: "Our flight was delayed which caused us to miss our international connection. Flight attendants did not care, did not attempt to get us out faster, or put on a different flight. Asked for an announcement to be made on board or to be moved to seats closer to the front so we could get off the plane quicker, did not happen. Offboarded and sprinted across the airport for our international connection and was notified by gate attendents that the gate closed five minutes ago and that they could not let us on the plane. Meanwhile, the plane sat there for an additional 30 minutes while it fueled and waited for release from air traffic control. There were six travelers total stuck there in San Fran at that gate, all of us begging to be let on the plane to Beijing, the last one for over 24 hours. Zero compassion from staff at the the airline gate. They did not care about us and did not care about leaving their travelers stranded. Our total travel was Denver to Bangkok, 26 hours of travel including layovers in San Fran and Beijing. In San Fran (after missing the gate connection), United rerouted us through Haiwaii and the customer service agent that did this reroute did not finish the reroute to our final destination. We got to Haiwaii and were stranded again, at the United service desk for four hours having to once again provide documentation of our initial travel plans to Bangkok, having them build a new itinerary to our final destination. Overall, 20 additional travel hours have been added to our itinerary, almost double our initial travel time. We have had to call and cancel pre-arranged bookings in Thailand as we are now missing two full days off our trip. I am absolutely disappointed and heart broken as I write this still stuck in the Beijing airport waiting another six hours to connect to Bangkok. My fiancé and I were traveling to Thailand to get married and have received no compassion from anyone at this airline to try and get us there. I fly United for work quite frequently and have never experienced such horrendous service and lack of basic human compassion. I am flat out disgusted by United and will not be using them again, for personal travel or work related trips, because of this horrendous experience."
Pros: "The layover in Denver worked out perfectly - no long wait. The United entertainment availability. Friendliness of crew. On-time flight."
Cons: "The leg room. Small size of complimentary snacks. No screens for United entertainment so you had to use cell phone, but this eats battery and no power in our zone"
Cons: "The flight was delayed by an hour"
Cons: "2-1/2 hour delay due to poor maintenance"
Cons: "Seats in economy were cramped! Chair barely leaned back at all. Woke up with a sore neck. Cabin was freezing!"
Pros: "The flight attendant was trying to be accommodating. I and other passsengers bumped our heads when getting into seats. Can we say SMALL plane?"
Pros: "The crew"
Cons: "The seats r too small"
Pros: "On-time departure and courteous crew. Smooth flying on this leg of our trip."
Cons: "I don't have any major complaints about this flight."
Cons: "That my flight got delayed in Denver over an hour and I missed my flight from LA to BJX because of that. I was suppose to land in BJX At 6am on Friday April 28th for a family emergency and now my next flight isn't till 1pm! This is the worst flight experience I have ever had in my life. Never in my life will I ever fly with united again. My plans got ruined, I was forced to sleep on the cold dirty floor of LAX. This cost me a lot of time and money, and I am upset about it. I will tell all my peers about this horrible experience and encourage them to never fly with united ever again. I do expect some sort of compensation over this horrible experience."
Cons: "Lots of turbulence. Horrible landing...very abrupt."
Pros: "Phone charger at every seat"
Cons: "Earphones for movie did not work"
Cons: "Very late."
Cons: "Boarding by zones causes passengers to have to stand longer while waiting to board, inconveniences them by having passengers seated in window and middle seats often arrive after the passenger in the aisle seat, and slows down the entire process because passengers settling into the front part of the plane frequently board and stow luggage while those seated in the back queue up behind them. Compared to boarding by row, the entire process is now one lengthy mess."
Cons: "My flight was ten hours late and no accommodations were provided. 40% off tickets to hotels and no way to get to them."
Cons: "Very bumpy ride....but I realize that can't be helped"
Pros: "Amazing plane with great features! Incredible staff!"
Cons: "Bathrooms should be bigger"
Cons: "Delayed and got downgraded"
Pros: "nice flight attendancts"
Pros: "Good crew, smooth flying, on-time"
Pros: "There was a lot of space and a quick departure."
Cons: "When we got to LA event though we were early we had to wait. I know its not the airlines fault but it sucked."
Pros: "The crew was very kind to everyone and it was a very pleasant flight!"
Pros: "Crew was great"
Cons: "Aircraft interior is dated."
Pros: "I was late to get to airport-- the airport is small-- I hauled and managed to get checked in and got to gate 15 minutes before take off. There was no one at the gate door. I went to another gate and she tried to call the attendant at the door. She didn't respond because her phone was at the desk. I was frustrated I didn't get on while I could see she was talking with people at the gate and in the airplane-- but I should have been there earlier. That said-- she came out and was incredibly helpful-- she managed to get me on a flight only an hour after that one and I didn't miss my connecting flight."
Pros: "Hard working efficient crew. On time; a pleasant flight. Excellent flight attendant who covered all requests on her own."
Cons: "No problems"
Pros: "I have nobody sitting next to me"
Cons: "The 20 min delay"
Cons: "The plane temperature was ice cold and I was miserable the entire flight home"
Pros: "The kindness of the staff."
Cons: "Having to go back to Denver because of a storm-in Omaha."
Cons: "I think United is improving constently"
Cons: "Seats are not comfortable and no leg room"
Cons: "Crew was not particularly friendly. One man was brusque when I asked for water to fill my small bottle. Rare since most crew members I've experienced have been very pleasant. Snacks were pretty paltry. Ned to serve some biscotti."
Pros: "Great flight attendant"
Pros: "Everything went smoothly, and that's really all that matters. The crew was great."
Cons: "Don't know why we have to pay for entertainment. It used to be free."
Pros: "I liked the flight attendants that they were courteous and helpful"
Cons: "I am a fearful flyer and that is putting it mildly. I didn't like that the pilot didn't introduce himself and talk to us about the flight."
Pros: "I liked nothing"
Cons: "I didn't like everything. All my United flight were delayed, the international was cancelled after waiting for 7 hours of delays."
Pros: "Crew nice and friendly."
Cons: "Free in-flight entertainment should be offered on all flights of 2+ hours through the United app. Had a family with young kids next to me who would have benefited from it (I saw the father trying to connect to it through the app), and overall it would make the flight a much more pleasant experience. After boarding a full hour later than what was originally said, it would have been nice to kick back with a movie for the flight."
Cons: "Man in front of me smelled so every time he moved the odor came back to me and since I was stuck in the last row it had no where else to go!"
Pros: "I know it's some sort of miracle. But there was only 40 people on an airbus. We all had about 3 seats each and we made full beds for ourselves."
Cons: "Boarded and left late for many to miss connections. No real help to get to new connection both on plane and off."
Cons: "Delays! Numerous delays! No assistance to help with changing missed connections or getting a hotel while stuck in Chicago."
Cons: "Great employees!"
Pros: "A everything was fine other than..."
Cons: "Horrible flight delayed an hour and the. Waiting an hour for my bag to learn it didn't make flight even tho I was at ther airport 2 hours before flight left. They said couldn't deliver it until the next day so had to go back to the airport to get my bag! Horrible experience !"
Pros: "People at desk in Chicago very helpful"
Cons: "Terrible communication about flight info caused us to miss a flight. Limited desk hours made it a painful experience. I will never fly with Aer Lingus again!"
Cons: "On April 15 we flew from Sacramento to Basel, via Los Angeles and Munich. We did exactly what we were told re reserving seats. We were told to call 23 hrs. in advance to reserve seats. When we tried to follow directions, we were not able to check in. Without checking in, we could not reserve seats. After numerous phone calls, to various numbers, we were not able to check in or reserve seats. By continuing to ask questions, to try and understand, we were told we were "under airport control". This was an "at random" situation and online check in was not available. Only 5 minutes earlier, we were still being instructed to check in online! We had never heard of this. I contacted a neighbor, who flies often internationally and within the U.S. He said it had happened to him once. He agreed that driving to the airport in Sacramento was a wise decision. This is not what we wanted to be doing 1 day before departure. At Sacramento we found a kind gentleman who saw our dilemma and checked us in as a favor. We saw assigned seats. He suggested we request to improve our seats the following travel day. It was a very challenging morning. As I tried to improve our seating the following day I was told, by airport staff, that this happened because we booked through Kayak? Rather with an attitude that we should have booked differently. This was a vacation we had looked forward to for years. I worked hard at not letting this difficult start damage my trip. Upon arrival in Amsterdam, I tried to learn more, to prevent a similar situation on the way home."
Pros: "Love the free tv/movies with the United App. That was great!"
Pros: "I liked how the flight attendants treat people in this flight. Thank you all."
Pros: "As above"
Cons: "As above"
Airlines flying to South Dakota have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to South Dakota
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Social distancing seating
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