Cons: "Very good experience in economy class. Complimentary meal. No hassle with carryon bags. Would definitely fly again."
Pros: "The crew and the flight was well managed. Overall, I would fly MEA again and recommend it to someone else."
Cons: "The entertainment was dated and not of good quality."
Pros: "One member of the crew on business was extremely wonderful. Happy, smiling enjoying her work and very efficient."
Cons: "Movies are old and the same for a long time"
Cons: "The flight info on the screen has to be much better"
Pros: "i couldn't check In, and i had to purchase a new ticket from airport. i hope i can talk to someone who can help me"
Pros: "The crew was very professional and very customer oriented"
Cons: "Everything went well. I have no complaints. Hero up the good work."
Pros: "Very spacious and new aircraft from MEA. What’s more, the captain landed the plane exceptionally smoothly but that’s no surprise from coming from that airline."
Pros: "Food & service"
Cons: "Legs room Delay in departure without apology or explanation Duty free cabin crew didn’t come back to take my order"
Cons: "When u r listening to a movie and the crew speaks to the passengers the voice is extremely high. Very disturbing"
Pros: "Stewardesses are arrogant No entertainment And food is merely acceptable"
Cons: "Stewardesses are arrogant No entertainment And food is merely acceptable"
Pros: "Crew was amazing—efficient and kind. Loved the seat space"
Cons: "Nothing. All good"
Pros: "The best landing of a commercial aircraft I have ever experienced in my 74 years and in half a century of flying across the globe, took place in arriving at the Madrid airport with this Aegean Airlines flight. I had to ask the airline hostesses the names of the pilot, and they were two pilots flying"
Pros: "Good on business class was amazing and the staff was always ready to help with any questions."
Cons: "Flight was delayed twice and because of that the airplane was not as clean as it should of been"
Pros: "Ground crew and cabin crew were very helpful and efficient"
Pros: "Aegean is a fine airline overall"
Cons: "I had a carry-on bag, no problem on the flight from Madrid to Athens; but on the return trip they weighed the bags of some passengers, and when mine was over the limit -- which, however, was not indicated in the baggage restrictions -- they charged me 60 euros and I had to check it right there."
Pros: "The crew was nice, friendly and helpful."
Cons: "There wasn't an autobus ready to take us from the main terminal in Athens to the plane on the runway."
Cons: "Boarding could have been handled a bit better. We were told our suitcases could not be carried on as they were too big, but we saw other passengers with luggage just as big but they got to carry it on. They didn't charge us for checking the bag which made the issue less irritating."
Pros: "Crew was helpful and polite"
Cons: "Apparently Aegean has stopped offering candy before take off. That's a pity as this was a nice (and presumably low cost) way of differentiating from other Star Alliance airlines. Food was mediocre and there was no in flight entertainment."
Pros: "The upgrade to business class was cheap. The air crew was friendly. I enjoyed the experience with the exception of my suitcase getting broken."
Cons: "The airline broke my suitcase and when I landed there was no one to talk to as the desk was closed since it was 230AM"
Cons: "I'm a photographer on a 3 week trip. I have luggage. Unless you take the ferry, there are limited airline options to Cyclades. Aegean really doesn't want you if you have luggage. Felt like I was being scolded. True, I'm trying to be frugal and avoid a big investment in shock-proof luggage and/or checked baggage fees, but as long as it fits under my seat, what's the big deal? I'm sure I easily weigh at least 70 pounds less than the person sitting next to me, so the extra 4 kg in a backpack that I (female) can personally carry shouldn't be an issue. Then, there's no jetway. You leave the gate to board a bus that takes you to a plane on the tarmac where you must climb a rather large flight of metal stairs. Reverse direction, It takes quite some time and a few crew members to assist those with disabilities to deplane. All the time the rest of the passengers are waiting in the bus to get to their connections. Would only ever fly this airline again if it was the only option to get where I want to go."
Pros: "The food was very good and inflight entertainment was excellent."
Cons: "They keep the cabin temperature too warm the entire flight. The seats are too stiff."
Pros: "Very comfortable business class. Amazing food prepared on board. Flight crew was very pleasant, helpful and professional. The business class lounge in Istanbul was amazing as well, 2 stories tall with food, drink and entertainment everywhere. Golf simulator, slot cars etc!!!"
Cons: "Check in process was more disorganized than most business class ."
Pros: "Athens to Istanbul is a short one hour flight, made very pleasant by the attentiveness of cabin crew"
Cons: "Our name wasn’t on the plane first ! After a while our names showed up than the plane left 25 minutes earlier and we were stuck in the airport and no one try to help they just informed us after 4 hours that we need to pay 600$ penalty!"
Pros: "Crew. Food wasn’t bad."
Cons: "Late leaving. Waited an hour in Joburg before we could deplane. Cramped seat (normal on most airlines)."
Pros: "The staff was kind and well spoken on the flight."
Cons: "The gate staff was not forthcoming with information and both of my flights were delayed by an hour and no one shared info with passengers."
Cons: "Turkish Airlines does not communicate with its passengers. If the flight is late (as both of ours were), you wait with no information as to when the flight leaves. The same lack of communication occurs once you on board. I joked to my wife that the cargo on a Fed-Ex flight is given more information. Arrived in Istanbul with a very tight connection. Airplane was not given a gate so we needed to take a bus to terminal. The bus dropped us just about as far from our connecting gate as possible. Since it took four buses to transport passengers, one could have been designated for US bound transfer passengers (who were all leaving from same group of gates) and taken us directly there."
Cons: "Didn't happen. My first leg to Athens was canceled which created a humongous headache since it ended up canceling my return flights. Air Canada had to put me on completely new flights there and back. I think this has taught me to go directly through an airline. Justfly was not helpful. Neither was Turkish airlines."
Pros: "Crew was friendly and efficient. We were served beverages and a tasty (by American airlines standards) sandwich on the less than 1 1/2 hour flight"
Cons: "Boarding was slow, late and somewhat disorganized."
Cons: "Missed Flight: The flight from Istanbul to Athens was posted as delayed. We were a party of eight and arrived for boarding very close to deadline (minus posted delays) At the boarding gate we were met by six other passengers. The gate was vacant and closed. The real problem happened at the Turkish Airlines desk where we were treated with arrogance, disdain and absolutely no compassion. AS a matter of fact some of the Turkish Airlines staff smiled as they imposed an outrageous fine to purchase tickets to the next flight and continuation of our previous booking. We intend to protest the charges and contact thru many forms of media inform as many fellow travellers of the incident and subsequent treatment by Turkish Airlines. Social media is a powerful tool and although the cards were held in their favor the night of 9-21-17 our protest will not end here. We are fourteen wounded travellers that have agreed to use as many forms of social media as possible to get our message out."
Cons: "Avoid flight delays in the future and respect the flight schedule"
Pros: "Friendly pilot and crew"
Cons: "Delayed planes are always annoying. The flights to and from ended up being delayed about an hour each way."
Cons: "The supervisor and some of his crew were rude because I had a problem and they were not helping"
Cons: "Boarding was vary slow and not on time. We lost one bag."
Pros: "Boarding was as enjoyable as possible."
Cons: "Other than delivering food and drink together, crew was generally not visible throughout flight. Trays of finished food and drink were left on passengers' trays an extremely long time. Trash was not picked up except twice during the flight (following the two meals)."
Pros: "Great crew, very comfortable plane. Everything was on time."
Cons: "The vegetarian option was not vegetarian as it contained fish. O'Hare was under construction and signage from the domestic terminal to international terminal was poor."
Cons: "We need to be reimbursed for our flights that THEY canceled."
Cons: "They won’t reimburse us for our flight that they canceled.. HORRIBLE and will never fly with them again."
Pros: "flight attendants were VERY professional and attentive."
Cons: "the bathrooms were awful (likely due to disgusting passengers - but possibly a tidy up by staff could improve the situation). Of course there was a child that screamed for 9 of the12 hour flight - possibly staff could cajole the child/help the parent (?). The movie selection was a little outdated"
Pros: "Flight was on time and the handling of the plane by the pilots was good"
Cons: "While the plane was a Dreamliner, the quality of the seats, and the space in the seats didn't fit the the usual Dreamliner quality. The toilet facilities were terrible ... urine on the floors that made them sticky and horrifically stinky. Only two food service events during the 13 hours ... the first was OK, but the second was really sub par (a sandwich and a granola bar only)/.The available entertainment choices of movies were really lacking compared to other airlines. My first seat assignment had to be changed, because the man set to be sitting next to me began murmuring and cursing when he found out that I was to be next to him. My second seat assignment had me sitting in front of a man, who angrily refused to let me recline my seat at all, because it would crowd his leg space. Therefore I had to sit perfectly straight for all 13 hours of the flight. There were no other aisle seats for me to switch to. Most airlines offer eye shades and earplugs for the long haul flights. Not this one. Both were needed on this rather noise, chaotic flight. I guess you get what you pay for ... the cheap fare is not worth it. I don't intend to fly this airline again."
Pros: "The flight from Istanbul to Prague was fairly basic but everything worked well and was comfortable. The flight was on time. The bags were delivered quickly. There were no problems on the flight as it was relatively quiet. Overall, no complaints."
Cons: "The boarding in Istanbul was via bus, which is not only uncomfortable but impossible to socially distance on. In Prague we deplaned via a jetway. In Istanbul the gate control person was overly vigilant in checking documents. It was very disturbing :("
Cons: "No good planning for cabin baggages, caused ~2 hour delay, sitting inside the craft."
Cons: "Staff are not friendly, airplane was old and seats were very uncomfortable"
Cons: "Mis maletas no llegaron y pasé mi estadía final en Barcelona sin mis maletas"
Pros: "The price was good"
Cons: "A lot of confusion at the airport when we wanted to check our bags. I felt they could have directed traffic (the people trying to check in) better."
Pros: "No different than other airlines as far as airplane goes. Crew was OK."
Cons: "Ticketing process was little bit chaos. I had 5 different names on my e-tickets, but one person name was missing and there were duplicate names.I showed my e-tickets and a ticketing agent took care of it."
Pros: "We arrived very early to make the check in, however the guy was so bad and umpolite. Talking in bad way and aggressive like he had a bad day. Worse part when we realize that he gave to me and my family the worse place in the airplane (last line) even we arrived early and the airplane had availabilt"
Cons: "We arrived very early to make the check in, however the guy was so bad and umpolite. Talking in bad way and aggressive like he had a bad day. Worse part when we realize that he gave to me and my family the worse place in the airplane (last line) even we arrived very early and the airplane had ava"
Pros: "The price. It was cheap this time around."
Cons: "The staff isn't exactly friendly and the food is horrible. Do not buy food on the plane. Bottled and canned items are ok to buy, do not trust the rest."
Pros: "The flight was on time."
Cons: "Gate was in a new addition to the SAW AIRPORT. Far from cafes and shops. After deboarding from the plane, it was a bit unclear whether to board a bus or walk into the International Terminal. Perhaps more frequent flyers are familiar with this routine, but signage would assist new passengers."
Cons: "We flew with A320 Neo next gen Plane but no adjustment for seats!!!! Horrible joke..no info system as well, c'mon it's 2018 and you ordered your plane with no upgrades at all for cost saving???"