Nothing ,the plane left without me and the airline staff did not return the money I was charged for my husband and I, including for my suitcase that was left in the Athens airport, i hsd to buy a travel ticket with another airline to go to Saturini. On the day we return from saturini the plane was late to leave in the other hand the plane left the day before without me and my husband and I was charged additional money and did not receive the service for the extra money I was charged
On the day I was returning I was charged again money for one suitcase that my husband and I had.
Better staff,they are rude and they are only interested how to charge additional fees and since they know the passengers have to leave they take the opportunity to charge the additional fees. For a sample the staff told me that I had additional kilos and that 4 Euros was nothing and I had to pay $67.50. I explains that the luggage was for my husband and l that I needed a break and she said no ,and she insisted that 4 euros was nothing to the additional $63.50 I was being charged
The cost to check our luggage was more than our seats. When we checked in on-line I was unable to get the boarding passes to print. We arrived at the airport - 1/2 hours early thinking we would just use the self serve kiosk to print them. This wasn't an option so we asked at the counter. They charged us about $100 US to print 1 piece of paper. During the flight they try to sell perfume & scratch tickets. This airline is inexpensive to book seats but look out on all the add- on expense .
Check-in lady was very nice. She actually went out of the way to help us...
Had plenty of room for personal items under the seats, but they only allow one carry on. Seats were uncomfortable. Stewards seemed like they thought we were a hassle. I felt like a side of beef being shipped from one location to the next... Hope to never fly RyanAir again.
If you arrive in Athens on an international flight and are heading to Santorini, you must collect your bags, proceed through customs and then journey to a different area of the airport for domestic check-in. . Hahn's service was exceptionally slow, with only one window. if possible pay for your bags online. I wasn't able to find the option to do so. Airport fee to check 2 average size bags was 70 euro and required us to wait in another line just to make the payment. We gave ourselves 2.5 hours between flights and barely made the boarding for Santorini. Flight is approx 35 minutes. Service was good and seats were comfortable.
We arrived at the airport two hours before the flight and were told we had to pay 30 euro/person (120 euro total) for boarding passes. Really?!? We had been checked in, but hadn't printed the boarding passes. They told us that they had just closed the opportunity to do this for free at the airport & we now had to pay the exorbitant fee or no boarding passes and no getting on the plane. No other way around it. It just felt like yet another ridiculous excuse to suck more money out of passengers. Just like the banks...a fee here, a free there will add to the profit bottom line without providing any additional value for the customer. Buyer beware!
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