Quick boarding, on time, nice amenities near the gate.
The menu had a vegetarian and a chicken option, but when the trolley came around, they only had vegetarian options. We were in the fourth or fifth row from the front (in Economy), so it's surprising if they ran out of the chicken option that early.
Got upgraded to Business!
Nothing really, crew was professional
Crew is always helpful and friendly. Riding in economy is never very comfortable. Love the little chocolates handed out toward end of flight.
Food is boring and repetitive. Current movie selections and TV shows were mostly uninteresting.
entertainment is great.
food is the same as last flight.
Checking in was simple with no problems. They made the process easy. Very courteous!
That it got me to Paris safe
No outlets to charge your phone, and the tv played the same movie over and over. The meals were also cheap. Didn't like any of them. Should have flown southwest or delta.
The crew wasn’t nice at all The food was bad
Delayed Swiss flight 8 tue 12 dec 2017 led to catastrophe
Connecting flight experience
At security London Heathrow, it took 30 minutes for them to check 1 bag of ours! Almost didn't make the flight.
Seats were comfortable again.
Crew seemed to be a little more aggressive and rude than last flight from BA.
Announcement was made that flight was delayed for at least two hours and that delay might be longer or might be cancelled. Desk staff specifically said they would not help rebook until the 2 hour delay had passed. I bought a ticket on Delta amd actually flew to London.
This seems like an old plane. Poor quality of screen to watch movies and very small selection of movies. No charging spot to plug and charge our phones. This was a long trip and these two elements are important to make the trip enjoyable.
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