Pros: "Crew, movies, comfort"
Pros: "On a quick 40 minute flight they still managed to serve coffee, water and snacks."
Pros: "Excellent crew"
Cons: "It was all great"
Pros: "Everything was on time and ran smoothly. The seats seem to have more room than most airlines. They were generous with drinks and snacks"
Pros: "Free entertainment"
Cons: "Seats are terrible - need replacing-worn out; say like Queen Latina, setting on top of one another; absolutely no leg room!"
Pros: "Yes crew was great"
Cons: "More leg space"
Pros: "The pilot greeted us all on the jet way and then spoke to us. He even came to ask if everyone was ok before we left."
Pros: "Desk attendant was very helpful, personable, and efficient"
Cons: "Couldn’t get a boarding pass for the last leg of my trip (AZO>DTW>ATL>CSG) when I checked in online, couldn’t get it at the Delta counter in AZO, nor in DTW. The staff at the Delta counter in ATL resolved it in less than ten seconds."
Cons: "The flight scheduled was 1 hour 30 minutes late"
Pros: "Crew was awesome"
Pros: "We actually did not fly this route. We bought a car and drove home!"
Cons: "Overall, a good short flight."
Cons: "I had no idea there was a gate change in Atlanta but I’m sure that’s out of your control."
Pros: "Hands down one of the best flights ever. Great seats, great leg room, amazing crew; I even met some good people on the flight. All around pleasing experience."
Cons: "My only complaint is the food. Some of the other airlines feed us real food, I want to pay for something a bit better. Still a great airline!"
Pros: "Crew really was cheerful and happy"
Cons: "Plane was way too hot and stuffy, wasn't until about 20 min into flight before started to cool down."
Cons: "Crazy rough, fast landing but not boring!!!"
Pros: "I’m always pleased with our delta flights to and from Atlanta. Our flight was on time, the comfort plus seats are comfy enough, and the flights are quick and easy."
Cons: "Everything was great on our flight."
Pros: "Got me there Safely"
Cons: "Couldn’t understand announcements... at all! By flight attendant or pilot"
Cons: "There was no food or entertainment. There was a problem with the seat of the person in front of me. He couldn't keep his seat straight and his head was in my lap throughout the flight."
Pros: "Better than average entertainment system for domestic flights."
Cons: "Boarding done against logic: my seat was in the last 5 rows of the cabin and I was scheduled to board in the final group. When I got to my seat the first 30 rows were nearly fully, but the back of the plane was half empty. The whole time the gate agent was urging passengers to move faster through the aisle, but Delta should really rethink its boarding strategy. It shouldn't take 40 minutes to board a 757."
Cons: "Front gate person was very rude, inpatient and did not help us to print our new boarding passes that they gave in Barcelona. During boarding process, we had to wait aside until new boarding passes printed that could have been done over an hour earlier."
Cons: "They ran out of overhead space we had to check a carry on bag. My video monitor didn't work so that was disappointing."
Pros: "Although our flight was fully booked. The crewmembers on this flight was professional, friendly and efficient. We boarded quickly and took off on time. We even arrived ahead of schedule. Each passenger was given free headphones and complimentary beverages and snacks. I love Delta they are a cut above the rest. They are constantly striving to put the customers needs and wants top priority"
Cons: "Tight seats need more legroom"
Cons: "I am very short (5’0”) but there just isnt enough room i cant imagine what a big person feels on a 9 hour overseas flight."
Pros: "Flight itself uneventful"
Cons: "Pilots did a great job in informing us why the seat salt had to be turned on."
Pros: "The fact I arrived safely"
Cons: "Delayed 40 min then boarded the plane without pilots. Waited another 30 mins for pilots and by the time they got there and settled weather delayed. Sat on plane for another 30 mins then were finally let off the plane. Quiet announcements for reboard most passengers late. Then waited in line for take off for another 25 min. Whole thing was poorly executed. Would expect better from a large airline"
Pros: "I will always fly Delta. I have tried other airlines and they don't conmpare to Delta's service"
Pros: "Easy transition from one gate to the next.."
Cons: "The food was not fut for human consumption and the servers did not care"
Pros: "The crew was outstanding, polite, and professional."
Cons: "Seats were comfortable, but much too crowded. The seating would have been very good for children but for adults it was much too crowded. My knees were up against the seat in front and my back is sore from having to spend most of the trip twisted to try to fit into the small space. Also, my seat was is row 16 and was called a “premium” seat and I was charged an extra $24 for it. I did not find it any different than all the seats around me. What was the extra charge for?"
Pros: "This was probably the best flight I’ve ever been on. The staff had a great sense of humor, as well as openly honored our military by bumping up an active member to first class."
Cons: "They lost my bag."
Cons: "That most of the seats do not recline do they could sell more seats."
Pros: "Was initially hoping to fly a US airline but will now look for Aeromexico first. Exceeded my expectations!"
Cons: "The layover in Mexico City was a bit long and the airport was not so great"
Cons: "The flight was OK."
Pros: "Convince of the online apps and the TSA precheck"
Cons: "The aircraft was noisy, and the seats were very uncomfortable and extremely close together.."
Pros: "Loved the safety presentation made by the live stewardess!!"
Cons: "The seats are very small even for a petite person."
Pros: "Everyone was great"
Cons: "The arm rests on both flights where impossible to lift to get out of our seats, the headsets had a lot of static, the head rest was broke on one side, the food to Germany was fine but back was horrible. Within 20mins of take off you were out of most alcohol and the wine was horrible."
Pros: "The interior of this Boing 757-200 was New with a great entertainment system in the seat backs in economy, and the crew was free endlessly and attentive."
Cons: "The APU was inoperative, so the flight departure was delayed 40 minutes awaiting a ground start unit to get the engines going. It took,me some time to convince my fellow passengers that the loss of the APU was not a safety-of-flight issue. Also, a humongous passenger waddled down to our row and wedged herself into the window seat just before the doors closed. She immediately wanted to raise the seat divider, claiming that it was uncomfortable. The middle seat passenger insisted that she wanted to have it down, correctly pointing out that she had paid for a whole space. Despite the seat divider, the obese person's body oozed over and below into the middle seat during the flight, cramming the middle passenger. These folks Need to buy a second seat..."
Pros: "Excellent flight crew, good selection of snacks, excellent seat and leg room."
Cons: "Lavatory was unusually smelly no charging port"
Cons: "Employees at the Atlanta airport have a SERIOUS chip on their shoulders. Just when you thought seats couldn't get any smaller or closer together. Paid for priority boarding but the boarding pass still said zone 3. Employees could care less."
Pros: "Short comfortable flight.. good entertainment to choose from."
Cons: "Everything was good with this flight.."
Pros: "On time, efficient boarding, no lines or delays. Attendants not as top notch as on the domestic leg but we're friendly and efficient. Loved the seat back entertainment options, watched a movie, listened to 2 podcasts, and enjoyed some excellent blues music. All while tracking he flight progress. Made the 6 hour flight go by quickly and not mind the bumpy air in the tropics."
Pros: "It got me home."
Cons: "Although I paid for a first class ticket I was seated in coach. The plane was a commuter jet, and I suspect that Delta added one or more rows of seats because even though I'm of average height and less than average weight I had no leg room at all, and the hip room was minimal at best."
Cons: "In a 6h flight, they only served drinks once. I saw the crew member once with a tray of glasses with water, but he ran out before getting to our seat and never came back. I was glad I hadn't finished a bottled water I had purchased earlier at the airport."
Pros: "Crew was great & flight was quiet."
Cons: "Didn't get snack. WiFi entertainment wasn't working."
Pros: "Everything was good!"
Cons: "I had little leg room"
Pros: "Crew was wonderful."
Cons: "Not much leg room."
Pros: "ABSOLUTELY NOTHING!"
Cons: "At 12:40 p.m. we boarded American Airlines flight 1350 in ATL, just to SIT on plane for 1 1/2 hours (half the time with NO AIR). Computer problems. Had to get off plane, then had to wait in 3 lines. Agents were so UNPROFESSIONAL! Kept saying flight would go... DID NOT go until another plane came in at 9:00 PM! We, needless to say missed our connecting flight to SYDNEY and had to wait til next day and fly to SAN FRANCISCO, then to MELBOURNE, then on to Christchurch. We MISSED out on TWO DAYS of our short trip! which included missed reservations!!"
Pros: "the crew was very friendlily and the flight was great and confortable."
Cons: "The spacing between rows, the aisle and size of seats were terrible. I will go back flying British Airways and Lufthansa!!!!!"
Cons: "Snacks, non usable Wi-Fi"
Pros: "The on time departure and arrival"
Pros: "Boarding was on time, and landing was smooth."
Cons: "No entertainment."
Pros: "Pleasant and helpful staff"
Pros: "The airplane was modern, clean and comfortable and the flight was on time"
Cons: "Everything was good"
Pros: "On-board staff were professional and kept everything running smoothly and with great communication from the pilot."
Cons: "Claiming baggage at LaGuardia was an hours-long process for everyone on the flight leading to raised tension and lots of tired folks on what was already a late (and delayed flight)."
Cons: "The flight was late"
Pros: "Food was better than expected."
Cons: "Flight was too warm."
Pros: "VEry good Cabin crew and the plane was reasonable new"
Pros: "Everything went exactly as scheduled."
Cons: "An extremely rude woman told me there was no space to place my bag in the overhead compartment and forced me to step aside and check my backpack. I didn't have a purse or any other item, just a backpack. I told them I had medication and they told me to just put it in my pockets. So I stashed my medicine in my pockets and had no room for my personal items or valuables. I had a hiking backpack with a water bottle in the side, and since they forced me to check the bag, my water bottle flew out of the pocket while it was being loaded onto the plane. Fortunately they at least tracked me down and brought my stainless steel water bottle to my seat. However, it wouldn't fit in the pocket in front of me and I had no other bag to store it in so I had to hold it and a few other belongings in my lap for the entire flight. I also had some other fragile items in my backpack that may or may not be okay. Also, when I boarded the plane, there was still space...there was no need to be so rude and force me to check a bag being used not only as my suitcase but as my purse as well. I'm so displeased with American, their staff, and their overall disorganization. How ridiculous."
Pros: "Food and entertainment was excellent"
Cons: "One checked bag was delayed in arrival"
Pros: "The crew was professional"
Pros: "The flight was good crew members was nice and professional."
Cons: "Not much offered on domestic flights."
Pros: "Flight was on time and prompt."
Cons: "Stayed on the run way for a bit"
Pros: "Good customer service, friendly stewards and stewardess."
Cons: "No negative actions. All positive."
Pros: "Smooth flight."
Cons: "Could have picked something better to show."
Pros: "Smooth flight on snowy day"
Pros: "Quick flight, great service"
Cons: "Was not accommodated for a missed flight"
Cons: "Delayed. Missed Connecting Flight."
Pros: "American Airlines for me is always better than Spirit but not as good as Jet Blue."
Cons: "This trip was different except that I was disalpointed they didn't warn passengers about the whole island power outage until the plane was landing. No doubt this made a more convenient flight for them but I will always value a company that puts its customers first. The scene at the airport was very chaotic with reservations scrambled, bags missing and cars being rented by employees with flashlights."
Pros: "Flights were on time if not early-Excellent"
Cons: "E tickets or even itinerary should have terminals listed on E ticket LGA-got off at Am terminal B to find out I was leaving from C Had to take shuttle to C. Return to NY same issue-had to ask what terminal I was at To notify my driver once I was off the plane."
Pros: "The crew was friendly and helpful. Very pleasant"
Cons: "There was no Chardonnay available."
Cons: "No gluten free snacks"
Pros: "Pilot announced a change in time."
Cons: "Paying for my plane ticket broke college kid..."
Pros: "Really great flight"
Cons: "The wait"
Pros: "The flight attendants were nice and helpful"
Cons: "First of all flight was delayed an hour and a half.. Then I went to get something to eat to kill time just to find out they switched the gate causing me to have to run all the way to the new gate then they close the door as I was walking up and told me I missed my flight even though the plane was still there for another 15 minutes.. so I had to fly standby on the next flight which was another hour and a half later.. I arrived at the airport at 12:30 and didn't end up catching a flight until 7:45 p.m.... oh and I forgot to mention that I originally paid for an upgrade for priority seating with more legroom that I never received because they put me on the very last seat that you can't even replying because there is a wall behind you.. SMH"
Cons: "Not allowed single single baggage,"
Pros: "Crew was very professional and courteous. Our plane landed early which is a plus"
Cons: "I didn't like the fact some of the seats appeared to be dirty , I sat on a book."
Cons: "My flight was overbooked. I almost didn't make it home."
Pros: "The passengers"
Cons: "A/c was broken"
Pros: "Friendly staff Smooth ride On time"
Pros: "Prompt boarding & early arrival. Staff was also friendly"
Pros: "The entertainment, the crew were very hospitable. The flight was on time"
Pros: "Everything was great"
Cons: "I like everything"
Pros: "Very professional"
Cons: "We didn't leave on time"
Cons: "Spirit Airlines is the absolute worst airline to fly on. The planes are old and uncomfortable. The flight was not on time and they charge you for snacks and drinks which should be standard."
Pros: "Crew was nice"
Cons: "There was definitely two roaches on the plane climbing above us."
Pros: "The flight crew was very courteous and professional. They made the flight very pleasant."
Cons: "I really do not like the callous attitudes of the personnel at the ticketing counter at the gate. The talk to passengers in a very unprofessional manner. This is not the first time I encountered this with Spirit airlines. The heightened baggage fees are utterly ridiculous. I also did not like that the seats were sooo close to one another and did NOT recline at all."
Cons: "Heartless, inconsiderate, rude people from start to finish. Will never fly with Spirit again."
Pros: "Smooth flight it was perfect"
Cons: "It was supposed to depart at 5:45 but departed at 5:30 I almost didn't make it."
Pros: "the affordability and the friendly service.. easy to reserve on line..."
Cons: "cramp seats, the price for the food snd drinks...."
Pros: "It had some space"
Cons: "I did not like Paying $47 for a little tiny carry on"
Pros: "Flight was clean, not crowded, seats were comfortable. Flight was on time."
Pros: "I don't like that even water is to be purchased."
Pros: "Convenience of a direct flight to Atlantic City from Atlanta. Relatively low price"
Cons: "Costs of seats and cartons are excessive. Just charge for seats and carry on together or include in overall price."
Pros: "At one time I excused the consistent lack of customer service. I overlooked feeling simply like a number, for price but I was sadly wrong. Worse customer service on the planet..."
Cons: "I arrived at 5:40 stood in line not knowing more check in machines one the other side of where the customers stood. (Had the agent focus on us instead of being on the phone). Had check in on the drive there got there and was told I need two check in prior to 40 min of my flight. I said mam it's 5 min after if You try help me I'll make it. She sent me to another line, then they sent me to another line so he could say no refunds I should have read the fine print..... KICKER TO ALL THIS I MISS MY AUNTS FUNERAL AND THAT FLIGHT WAS DELAYED ONE HOUR... if they had pretended to do some customer service I'd have made my flight and her funeral."
Cons: "The overall visit sits arw horrible and the food is expensive"
Cons: "No bevs and extra for carry on bookbag. Ultimately Would've paid the same for delta."
Pros: "Spirit was having issues so at 5:20 am I got in line for my boarding pass. At 11:15 am I finally got it. Both flights had already left. I'm now waiting for make up flights. The whole situation was handled horribly, everyone was super rude. (There were two helpful people at the desks.)"
Cons: "The disorganized nature. We could have made the flights if we could have gotten our boarding passes."
Pros: "Had traffic and was late getting to the airport. Check in let me skip line and take my bag straight to the gate. Airport personnel got me through pre check quickly and crew at the gate took my checked bag. Made the flight by 2 minutes - in Atlanta!!!"
Pros: "Good, entertainment"
Pros: "Great crew and helpful people at the check-in, etc. My bags were ready for me during the interim time of the original flight and its rescheduled time."
Cons: "Weather problems first delayed the flight a couple of times and after a long long period of waiting in the airport it was cancelled. No control over the weather. However- with a only single Spirit representative person at at the counter helping all the others similarly affected- I waited about 2 hours in a very long line to have my flight rescheduled for 30 hours later. She was very professional. So, there was not enough staff to handle the problem and there were not enough planes or other flight options to handle the problem in a timely fashion. A 2 and 1/2 flight took me about 30 hours. Spirit works when it works... great for short flights, ususally! But it sure did not work for me this time and I will never fly Spirit if there is any time constraints or I can see any potential problems with getting to where I need to be in a timely and comfortable fashion."
Pros: "Absolutely NOTHING"
Cons: "They were deceitful about baggage allowed so I ended up paying an extra $150 t only to find out I didn't need to pay for 2 bags and could not get a refund. The counter people were worthless, rude and could care less about anything. The flight was 2+ hours late because crew members were late. I will never fly Spirit again"
Cons: "REFUSED BOARDING DUE BEFORE 15 MINUTE MINIMUM: MISSING GATE AGENT"
Cons: "As noted above, my first flight was cancelled and Spirit was unable to get me to Atlanta for my second flight."
Pros: "The crew was phenomenal with a medical emergency that was happening on our flight. Seating get space, HORRIBLE !"
Pros: "It was a very terrible experience"
Pros: "SERVICE AT CHECKING"
Cons: "I will never fly Spirit again. Charging $55 for a carry on is the most ridiculous thing I have ever heard of. My $180 flight turned into a $290 flight. And when I tried to pay for my carry on ahead of time online it said my confirmation code was invalid. Be more forthcoming with your prices"
Pros: "All of the staff was very stylish. I liked that the flight was cheap"
Cons: "Could not check my bags anywhere except the gate, and it cost more than the flight did, they would not accept cash from me to check my bags until a man had a hissy fit. I wasn't allowed to actually check my heavy bag, was made to carry it on, which was over whelming and hurt my back, really annoying and stressful. Felt ignored because I was a woman. Felt annoyed that they gave me a hard time about paying them cash. No where on the website does it say credit cards only. Also the seats were small and did not recline. On my return trip they changed the gate 2 mins before boarding and I had to run to catch the flight. I would not recommend."
Pros: "The flight was comfortable and enjoyable. We were late taking off and yet we arrived very close to our scheduled time. Baggage claim was very easy and quick. Enjoyed the friendliness of the crew."
Cons: "I had a very difficult time printing our boarding passes. I wasted 1 hr in front of a hotel computer trying to print the passes. Our password was never accepted. Alway "no match." Tried the only two passwords we use to no avail. I also called and paid for our baggage the night before our flight with a customer service rep, Carla, and when we got to the airport, the kiosk showed that we had not paid."
Pros: "The greeter was pleasant."
Cons: "The customer service skills, or lack of thereof by the agents, and particularly of the manager, Davell. I could not check in at the kiosk and had to see an agent, which took 45 minutes due to the lack of organization to tend to the people. Because of this wait I miss my flight. Everyone around me was upset about something regarding the airline. However, even though I had missed my flight already, it was my birthday trip and I was not going to allow anything to ruin it. I figured I could just get on the next flight which was a couple of hours later ( in my head this was possible). When I finally got to an agent she informed me that the next flight was at 8:00pm. I was not willing to wait, but kindly asked if there was a manager I could speak to. As a person with more than 10 years of customer service, and always finding a way to help people, I was hoping to catch a break. I saw the manager whom with zero empathy told me to get in line. Stating that "she was the manager and there was a line of people who all needed to speak with her". I did not like her response, but complied and got in line. After Ms. Davell "helped" one person she proceeded to go to the back. I assumed to a break room or her office. At this point I started documenting the chain of events because, I wanted to share my concern with the airline. Ms. Davell came back and talked to a customer on the side, (whom had not been waiting in line for over 40 minutes for the second time) I attempted to get her attention by saying (nearly shouting)"ma'am", but she kept walking as if she hadn't heard me. It was then that I asked another agent for the name of the manager, but when she said it I could not understand it, so I asked "how do you spell it?". This agent said, "I don't know". So I replied, "you don't know how to spell your manager's name?" she responded "no". Then I asked her for her name. She said "Alicia". I thanked her and I added her name to my documentation. Minutes later, Manager Davell came out again to "help" someone on the opposite side of the counter. I could not just stand there and wait anymore. So, I walked towards her, and after she "helped" that person. I expressed her my case, and without any kind of empathy or even falsely pretending to care, she said there was nothing she could do. She said the next available flight was the next day. Keep in mind that all this time Ms. Davell is looking at me straight in the face without even a fake smile , and with one eyebrow as high as her hairline. I was extremely disappointed for just the lack of customer service and very calm expressed it to her. I stated that as a manager, she was leaving me a lot to wish for. I added that I could not believe she was a manager. Her response, "ok" with the elevated eyebrow and an "I don't care" face. I then went to Delta and bought a one way ticket to Fort Lauderdale. Everything was completely different, and I regreted not booking my flight with Delta to begin with."
Pros: "The crew was nice. . If you are traveling extremely light (just a backpack or purse), Spirit is a good deal, but......"
Cons: "Travelers have to pay for water on the flight. Why not also charge a few bucks to use the bathroom while you're at it? The $55 for a carry on bag should be made more clear up front. Once you add in the a la carte costs, flying on Sprit costs the same"
Pros: "Low cost ticket"
Cons: "I had a very small carry-on and the attendant at the airport said I still had to pay a baggage fee because my carry-on had wheels. I ended up paying more for the baggage fees than the actual ticket."
Pros: "Not crashing"
Cons: "Took off 3.5 hours late due to "maintenance", on take off plane rattled, on descent, pilot wavered wings back and forth"
Cons: "Your website is not very user friendly We had a very difficult time.. As a first time Spirit flyer I would have appreciated transparency of information instead of sneakiness. Just be up front about your prices. The pilots are awesome flyers!"
Pros: "Quick boarding. Clean aircraft"
Cons: "Cost to check bag. My small bag cost $ 52.00 X 2. If customer buys a roundtrip ticket there should be a discount to check that bag on the return flight."
Pros: "Medical emergency concerning a passenger was handled quickly and effieciently. The crew was polite to other passengers and discreet with the passenger involved."
Cons: "Flight delay leaving Atlanta (did not involve sick passenger) and small seats. Also did not like charge for carry on luggage."
Cons: "On an Atlanta to Boston trip, they cancelled the flight an hour before takeoff, said we couldn't fly out until the next afternoon, and refused to help us rebook with another airline. I was able to rebook with Southwest at double the cost (and it wasn't even a direct flight). Spirit said the flight was cancelled due to weather but every other airline was still flying to Boston."
Pros: "Not much"
Cons: "The seating. This was the worst flying experience imaginable. I get that you're the cheapest airline and all but the little bit of money saved to have to sit in such an awe fully uncomfortable seat doesn't make it worth it. I will probably fly another airline next time just because of that"
Cons: "My flight left 20 minutes prior to posted departure time so we missed that flight. Our stand by flight that we got seats on were double booked. And our connector flight spirit decided to cancel and could provide no explanation. On top of all that after we drove the rest of the way spirit lost my luggage."
Pros: "It is a simpler approach"
Cons: "Flight delays are too long"
Cons: "Arrived 50 mins before my flight and was told it was "closed." Got absolutely horrible service and virtually no real effort to help me either board or find another flight. It was one of the craziest things I've ever seen. I would have very easily been able to make the boarding time based on the security line."
Pros: "The only thing I liked was the price"
Cons: "Because of your delay I missed my ride to my hotel did not have the funds to pay for a ride because my debit card is in my cousin purse coming separate because I forgot it so because of that I had to walk from the airport to the Elara hotel you very very much and I am still walking as I'm talking and I was not a form of purchasing the ticket that I would have to pay for baggage separate so I would never fly again with them I'm booked through or with kaykaI'll go straight to the airport myself"
Cons: "Needs more handicap assistance"
Pros: "There wasn't anything to like. The flight was cancelled and the gate agent disappeared. She said call or go to ticketing, back in the terminal."
Cons: "They refused to put me on a flight that would get me to my destination the same day. I was on a 5:30 pm flight and there were literally dozens of available flights. I finally got a refund on the Spirit flight and paid an exorbitant amount of money to purchase a last minute flight on a good airline. That new flight I bought had 21 people on board the flight but Spirit claimed there were no seats available. Good bye Spirit."
Pros: "Nice service by flight personnel, but poor support service (baggage processing personnel )."
Cons: "The overall flight was fine; however they lost my one bag. I arrived three plus hours early and only had the one flight. How do you lose a bag when there is plenty of time to process & ni flight changes? They called last night to say bag finally arrived & that they would deliver today. Just called & delivery person comes in around 11am and will call to coordinate. I can't just sit around all day waiting. That is why I rated Spirit Poor - for lack of customer service."
Pros: "Flight took off as scheduled and arrived ahead of time. Flight attendants were friendly and attentive. Good deal for the money."
Cons: "A free cup of water would be nice, but I understand it is part of the trade off for low fares."
Cons: "Spirit cancelled the first leg of my trip so I had to rebook with a different airline to try and make the connection. Spirit would not even try to get me back out to my final destination until 3 days later. No compensation offered."
Pros: "U suck and ur dumb"
Pros: "We had a lay-over, boarding and de-boarding was quick."