Daily cleaning, installation of cabin HEPA filters on flights from Austin to Central America
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 7h 10m
The cheapest ticket to Central America from Austin found in the last 72 hours was $149 one-way, and $329 round-trip. The most popular route is from Austin to San José, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $149.
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Scores according to KAYAK customer reviews
Pros: "Seats Social distancing"
Cons: "Nothing Was perfect"
Pros: "Being spaced out from other people flying"
Cons: "Return the vegan options to Jetblue"
Cons: "WiFi to work on the plane"
Pros: "Very friendly crew and the plane arrived in Costa Rica 30 mins early!"
Cons: "I have a JetBlue credit card and I’m very disappointed that membership to the credit card does not offer priority boarding or zone A or zone B boarding. I was in seat 6C and had boarding zone E! Every other airline sponsored credit card I own offers some form of priority zone seating; even Spirit!"
Cons: "Newer plane with bigger screens"
Pros: "Crew was friendly"
Cons: "No suggestions this time just keep doing what you are doing"
Pros: "The crews on Qatar airlines are always top notch!"
Pros: "Non stop flight, complimentary snacks, in flight entertainment, wifi"
Cons: "Free smoothies with chocolate chip cookies"
Cons: "Overhead bin space"
Pros: "Unlimited snacks, comfortable roomy seats, refreshing looking cabin, family boarding"
Cons: "On time flight"
Cons: "Seat cushions need to be replaced! Plane seats were not cleaned either"
Pros: "They had snacks"
Cons: "Although my wife and I booked our flight together we did not get to sit together. My wife paid for the $54 upgrade but the only benefit was she could bring a checked bag. We both got middle seats not near each other. I believe she should have gotten a better seat with her upgrade but that was not the case. Normally jet blue is great. I have had them get my family seats together even when we didn’t book together. At that time they surprised me at how customer oriented they were and I gave an excellent rating. This time was very disappointing. We paid for the upgrade but got limited benefits. I am surprised at the difference in customer care in just a few months."
Cons: "3 boarding delays. short,albeit"
Pros: "Smooth flight as usual and friendly crew"
Pros: "I had my 3 hours wasted. All or some TV are busted and doesn't work. It's loose connection as front seat move sometimes you see sometimes you don't. I used to book JetBlue only bexause.tbus is the only airline that offers TV service and but it's time has changed and service has degraded as it seems. I would recommend to fix the TV and or at least put bigger screen. I fly from India to Dubai that is same flight time and they offer same service that they offer in their emrites double floor plane except smaller screen but same function. I am disappointed with the entertainment service and going forward I would not be willing to go with JetBlue unless I don't have any choice. Thanks Neo"
Pros: "Friendliness at all levels, efficient, decent fare value."
Cons: "Had to check bag because no available room left"
Pros: "Friendly, attentive, efficient and reasonably comfortable"
Cons: ""Free" direct and "free wifi" were inoperative"
Cons: "They lost my bags!!"
Cons: "Four hours late"
Pros: "Easy, friendly staff...all around good flight..."
Cons: "Published movies wan’t running; no information provided by crew."
Pros: "Crew was awesome."
Pros: "That they were kind to reopen the flight for me to get on the plane"
Pros: "The system was down at my seat. No wifi"
Cons: "The tv screen in seat 7a was broken so I couldn’t enjoy the use of it."
Pros: "Crew was great - friendly, helpful."
Cons: "We were in last row and seats don’t decline. No way to charge my phone."
Cons: "Service is always bad. This time from bag, all electronics have been stolen. It is 200$ worth things have been missing from my baggage."
Pros: "how much training is provided to flight attendants for listening skills?"
Cons: "uncomfortable seat"
Pros: "Free online wifi all the way Free Directv Friendly crew Free Snacks Free soft drinks"
Cons: "Old seats, poor air, water problems, lack of communication from crew"
Pros: "Comfortable seating. DIRECTV on every seat."
Pros: "In the overall trip was pleasant. Boarding was efficient as it can be. Thanks for having the fly-fi because my screen setup wasn't working so I was able to access my amazon prime account. Great staff and safe trip."
Cons: "The delay sucked. Not sure what caused the delay but definitely making it home much later than I wanted to be. Unfortunately, the was using didn't work even after the reboot. I"
Pros: "The flight was the smoothest, the service was excellent, watched football nfl thur.nite, could not have been better, thank you Jet Blue!"
Cons: "It was all good"
Cons: "We boarded, doors were closed then announced the flight was delayed an hour and we just sat at the terminal while a womans child screamed the whole time."
Pros: "Liked everything!"
Pros: "Refreshing to see an airline really care about comfort in all seats."
Pros: "Kindness--Inwas getting married in s week!"
Pros: "The crew was friendly. The plane super comfy and lots of room! So glad to say JetBlue is my new favorite airline."
Pros: "like the TV movie access"
Pros: "On time and great food and service"
Pros: "They plan has a a lot of key room"
Cons: "When I bought my ticket I was not able to pic a seat. I am big guy and seat choice is a big deal. This was an obvious attempt to get you to upgrade to an even more leg room seat for a cost. When I called the customer no service line they told me i have get that done at the airport. I got to the air port early and they said you have to get that done at the gate but you can upgrade if you want. When i went to the gate they said you have to wait until 30min before the fight but you can upgrade. These are just shady sales techniques."
Pros: "Great service and comfortable seats"
Pros: "JetBlue employees were friendly"
Cons: "Both flights were delayed with no notification to me I volunteered to check my bag at the gate and JetBlue lost it and hasn't refunded me Screaming children"
Pros: "All I can say, it was OK."
Cons: "No satellite TV en-route."
Pros: "It was my first time on JetBlue and the ride is extremely comfortable."
Cons: "The departure time of the plane was moved foward by 2 hours and we got no notification from Kayak or Jetblue. When we arrived at the airport they said we were lucky to catch the flight because it had been delayed. If the plane was not delayed, we would have missed our connecting flight with no communication."
Pros: "What a difference from the cut rare airlines! We had been taking spirit in the past, but am so glad we used jet blue this time. We never got the feeling of just being cattle herded to a destination. Using a real airline is the only way to go!"
Pros: "Everything was smooth as silk. One of the best flights I have ever been on. I loved Sky-Fi and the entertainment choices. It was all on on time. I will definitely choose Jet Blue if I have a choice."
Cons: "I prefer to have my seat assignment before I go to the gate."
Pros: "Great crew and friendly"
Pros: "I appreciate that Delta chooses customer safety over profit by not packing flights and continuing to social distance."
Pros: "Efficient and sanitary"
Cons: "Baggage handling at Wilmington is extremely slow and typically is."
Cons: "Way exceeded my expectations!"
Pros: "Great crew members. Very friendly and helpful."
Cons: "After 1 hour, still sitting on the tarmac waiting to get to our gate."
Pros: "I reached y destination."
Cons: "One flight attendant yelled at me for switching seats, even though I had asked permission to move seats. Another flight attendant clumsily kicked me when leaning over to serve another passenger. After living in Japan, it's pretty rough to see the low bar of American customer service."
Cons: "Boarding was very slow and exiting the plane was also slower than normal. An overhead bin was locked and that delayed passengers"
Pros: "Crew was nice"
Pros: "Crew was very friendly and helpful seats and movie were awesome!!!"
Pros: "Loved the plane, people and timeliness"
Pros: "Actual flight"
Cons: "Could have done without the almost 5 hour delay and no good options for alternative flights. We got in at 3am and it ruined our trip as we were exhausted for my daughter’s college visits."
Pros: "Snacks and drinks and movies on point."
Cons: "No cheese its."
Cons: "Boarding was disorganized. Snack mix tasted plain."
Pros: "Getting offered a stipend to change flights - getting my preferred rental car"
Cons: "A direct flight"
Cons: "Seat didnt recline and very tight between passenger seats"
Cons: "That Delta was not more accommodating when I missed my flight.. Got totally lost in Austin. Have never driven there before and highways were difficult at times. $503 to get on another flight home. Ended up getting better deal at Southwest. Will most likely stick with them next time I am forced to fly."
Pros: "Good landing, great service."
Pros: "The service was good, employees friendly and helpful. The plane was surprisingly nice for such a short flight."
Pros: "love that Delta is now giving out Kind bars. Thanks!"
Pros: "Charging stations, roomy seats"
Cons: "One attendant was a bit snarky."
Pros: "Flying and going fast, plus the people are kool too."
Cons: "That it was a short trip."
Cons: "Plane was late numerous times. Boarding was painful"
Pros: "Quick boarding"
Cons: "Flight was delayed with no explanation, The crew sprayed me twice with the fizz from opening soda cans with no apology."
Pros: "A plenty trip!!!"
Cons: "Seat did not recline."
Pros: "love that each seat now has a USB connection to charge your phone"
Cons: "headphone jack to watch movies shorted in and out constantly"
Pros: "Everything was great. Very nice flight"
Cons: "No complaints"
Pros: "Nice flight nice crew just about as good as you would want"
Pros: "Although boarding began late, it was efficient and we left on time."
Cons: "Even a 29 dollar Comfort Plus seat had very little legroom."
Pros: "Great free movie selection"
Cons: "Flight delayed"
Pros: "Despite a delay, we arrived in White Plains on or close to schedule."
Cons: "The gate agent just kept going on and on about trying to make up the time from a delay (18 minutes ...hardly world ending). The lead flight attendant wasn’t much better"
Pros: "Seat back movies Staff was attentive and patient with my sick teen daughter."
Cons: "Old plane with no seat back entertainment on one leg of journey."
Pros: "Delta plane was renovated for the entertainment and seat comfort. This was the first time I didn't have to recline the seat because the normal incline felt fine. Legroom was good also. Every seat had a screen and free media to choose from. Very impressed. Great job Delta!"
Cons: "There was wifi onboard and it was advertised that we could connect and use iMessage, whatsApp and Facebook messenger free of charge but I wasn't able to do so on this flight. I didn't ask about it but this would be an excellent amenity to keep in touch with the people on the ground"
Pros: "Hey, domestic U.S. flights aren't all bad! I was pleasantly surprised by the kind service and amenities on this Delta flight. There's a plethora of free movies to watch, and the crew continually checked on us to make sure we were hydrated. I think Delta may become my new prefered carrier for domestic flights."
Cons: "Bathroom ran out of toilet paper, but staff helped fix this after I talked with them."
Pros: "It was crouded seat were uncomfortable otherwise ok"
Pros: "Great service from the attendents and awesome movie selection"
Cons: "Seats not the most comfortable and boarding was sluggish."
Pros: "Fast flight great service"
Pros: "Crew was friendly and helpful"
Cons: "The cheap seats were… well cheap. Not enough leg room"
Cons: "Delta delayed our outbound flight causing us to miss our connection."
Pros: "Avg flight"
Cons: "They changed my seat to a worse one without any explanation. I picked my seats on line for a reason and dont like them changed. Older MD series plane from AUS to ATL."
Cons: "Flight was delayed over 2 hrs, as a result, I missed my connection, had to stay overnight at a hotel"
Pros: "First flight"
Cons: "Too packed"
Cons: "Late starts"
Pros: "Clean plane, friendly crew. Ahead of schedule arrival, pilots did beat to keep in smooth air."
Cons: "Took a bit to get first beverage. Thy ran out of KIND granola bars before reaching the back of the plane."
Pros: "On time, efficient boarding, no lines or delays. Attendants not as top notch as on the domestic leg but we're friendly and efficient. Loved the seat back entertainment options, watched a movie, listened to 2 podcasts, and enjoyed some excellent blues music. All while tracking he flight progress. Made the 6 hour flight go by quickly and not mind the bumpy air in the tropics."
Pros: "The crew friendly,boarding was easy the flight was comfortable they even went around and gave blankets they could do a little more with the snacks. There were TVs so the entertainment was really good. Seats didn't go back, wish they did."
Cons: "I wish they had more snacks like JetBlue but all was fine."
Pros: "Flight on time and covid Prevention was in place."
Cons: "Failed to provide wheelchairs as requested."
Pros: "I felt safe add respected. They serve drinks and small snacks, no meals going to Hawaii, plan ahead."
Cons: "The airport at Phoenix had little seating. I was funny in the floor in case someone needed a seat. Otherwise, everything was good."
Cons: "The crew was rude, we took off over an hour late, there was no food for sale on board"
Cons: "You overbooked your capacity and gave me an option to fly to LAX and find my ride home. Unbelievable."
Cons: "3 hr delay and had to change gates"
Pros: "Crew was amable and entertainment is good with lots of choicest."
Cons: "My seat would not recline. Although many other seats we available I was assigned to a middle seat with both aisle and window occupied. The flight was delayed by 2 hrs. Austin baggage services was closed and check in attendants were unablento help me delivered the luggage that was cracked for replacement. I ended up paying for a 2nd checked bag and leave it at Miami AA baggage services for replacement."
Pros: "The crew was attentive and helpful."
Cons: "Our layover was originally supposed to be an hour and a half in Phoenix. As we were boarding the plane from Austin to Phoenix, we got a notification that our layover had been delayed an additional 5 hours due to construction at SFO. I’d have appreciated more of a heads up than as I’m boarding."
Pros: "Crew was nice, entertainment was good"
Cons: "Food was mediocre"
Pros: "Once boarding, we didn’t wait long for take off."
Cons: "Being on time."
Pros: "Fast boarding"
Cons: "More snack choices"
Cons: "First plane broken, second plane broken, overall 4 hours late, 2 hours of that sitting in a hot plane"
Pros: "Flights were on time, professional crew"
Cons: "Seat back screen kept freezing, headphone jack was broken"
Pros: "The crew was awesome"
Cons: "My luggage was delayed. I received it the day after"
Cons: "It was way too hot in the aircraft"
Pros: "Easy, no hassle travel."
Cons: "Stale mini pretzels are not appetizing. There are much better inexpensive alternatives. Yuck."
Pros: "Nothing was better than standard"
Cons: "It felt like the staff had instructoions not to smile not even once. The food was beyond terrible. I’m not asking for hot bread like other airlines do, but at least serve it at room temperature instead of super frozen. Same for the butter. The continental breakfast had nothing continental about it"
Pros: "That we didn’t crash"
Cons: "No food offered. Premium seating that I paid for was so narrow there was no way I could sit next to the person next to me and not have their elbows on me."
Pros: "On time and what more can you ask for?"
Cons: "No entertainment options"
Pros: "0ntime quick boarding"
Cons: "cost to check baggage"
Cons: "Limited legroom is a problem. Otherwise, the flight was fine."
Cons: "The legroom on AA's new planes is atrocious."
Pros: "Seats which I choose where very comfortable."
Cons: "Would have like a choice in food severd"
Pros: "Ease of check in"
Cons: "DIdnt understand why a seat as not assigned. A few people had the same issue and the gate agent suggested we may not get seats. Very stressful given he need to make an international connection. Gate service was not available early enough."
Pros: "Getting home EVENTUALLY"
Cons: "10 minutes after leaving Austin the pilot tellsnus Houston air traffic control is grounding all westbound flights due to a storm in Dallas that's causing too much congestion. So we sa on the Tarmac for 90 minutes. I have a difficult time believing this situation was a surprise. Possibly it was just to free up the gate and not have to go through reboarding. Also leg room is getting reduced to 28 inches. I'm 5"11 and cramped. How is JetBlue better than American? How much will these airlines continue to bend us over. I didn't even take the screaming infant into account.... since it's not AA's fault for letting that baby on board."
Cons: "westjet delayed my flight once again, so I was stuck in the LAX airport for 5 hours"
Pros: "The crew was very friendly and accommodating. The food as usual just snack type food for purchase as expected. The entertainment system malfunctioned and we could not watch the movie they offered. However one flight attendant was very nice and gave my kids special cookies. Nice touch!"
Cons: "Wanted more food. Haha!!"
Cons: "No carbs free meals."
Pros: "Mostly everyrhing"
Cons: "Food was so so"
Pros: "Smooth ride, easy security"
Pros: "The boarding process was easy and the crew was great."
Cons: "Other passengers were annoying. One guy was listening to a baseball game on his phone at full volume on the plane during boarding. Another kept hitting the back of my seat playing a game on the entertainment system. And a flight attendant let a guy stay on his phone, while we taxied for takeoff, having the douchiest conversation in history."
Pros: "Flight was on time. Attendants were nice."
Cons: "For the 100th time, you seats are too dang small."
Pros: "Good price, effective transportation, nothing special"
Cons: "Very full, not super comfortable"
Pros: "It's just like very other airlines."
Pros: "I was flying with 2 children on my own and had an issue booking seats together, the gate agents worked to find a solution when we arrived and we were all seated together. Thank you so much for keeping us all together, as my one child has aspbergers and the other is only 8 and we are not frequent flyers. I highly recommend your airline to everyone I meet. Everything met or exceeded our needs. Thank you so very much."
Pros: "I like the movie selection"
Cons: "The landing was horrible like slamming on the brakes in traffic. Also when I bought the ticket from Alaska Airlibes on kayak I had bought it at a higher price specifically for that. There was an American Airlines ticket that was cheaper but I opted to pay more because I thought I was flying on Alaska not American. I was very disappointed to see that I was actually flying on American once I was pro ting my ticket and after purchase and "no refund" message. I was very upset about that!"
Cons: "Kiosks were not functioning and we were forced to stand in long lines for customer service for luggage tags Many passengers missed their flights No help for those using malfunctioning kiosks only one person to help hundreds of stuck customers and we barely made our flight"
Pros: "wifi was great"
Pros: "Plane did not crash."
Cons: "Has anyone at AA ever watched the insane boarding process? No running water on the plane, not hot anything (coffee, tea, food). Generally terrible experience, like most of the airlines."
Pros: "Service was not only on time we landed early as oppose to me losing 1300 usd on my original flight to dallas for work Friday which I didn't make and cost me out of pocket"
Cons: "Staff behaviour"
Cons: "There was no food offered. The stewardess was not happy to be at work."
Pros: "Staff was wonderful."
Cons: "The 20 minute wait before we could dock at the gate An annoying air vent making an intermittent noise... Something broken obviously"
Pros: "I prefer this size plane to the other alternatives."
Cons: "No snacks were offered at all."
Cons: "Terrible customer service, multiple flight cancellations"
Cons: "Apparently my seat change did not go through because I was still stuck in the last row near the bathrooms. I must say, the fecal aroma really complemented the on set nausea that was triggered by the turbulence. Every time I thought I was gona drift off to sleep I was rudely awakened by the constant "thwacking" of the bathroom doors. The family next to me was nice enough but they did have a toddler who was very loud and unhappy and the tantrums followed. I have been a server for 14 years and generally can brush annoyances off like this but this was by far the worst flight I have been on."
Pros: "Got me there"
Cons: "MAKE PEOPLE WEAR MADKS EVEN IF THEY ARE IN FIRST CLASS THE MASK HAS TO COVER THE NOSE!!!"
Cons: "Paid over 300$ and got no screen at all, no movies, no bending headrest. This airline is bad quality and overpriced"
Pros: "Was able to get an Economy Plus seat, which is nice - great legroom for an almost 6' tall person and power plug is very handy. Entertainment & screens on the 787 is very good. Regular distributions of water was very helpful since I wasn't able to fill up my bottle before getting on the flight."
Cons: "Not a great amount of food available, and one of the larger cabin crew members kept brushing my arm as she walked past, which didn't help me get any sleep."
Cons: "On time, free food and WiFi for our troubles and serious delay, our money back."
Pros: "The plane was not too crowded"
Cons: "We could have been on time"
Pros: "Clean, comfortable and on time."
Cons: "Legroom, bin space, food"
Pros: "We were upgraded to 1st. Ontime departure and arrival."
Cons: "Slow boarding, no food no drinks, no tv."
Pros: "flights delayed overall"
Cons: "service. flights were delayed and they said there was nothing they could do"
Pros: "The cabin crew weren't charging people for alcohol on the flight"
Cons: "On checking in we had to use a machine to print our boarding passes and take our bags to a bag drop in Newark. The man proceeded to put a large tray on the conveyor belt, swing our bags in the air then smash them down into the tray. This was done to both bags as if we weren't there. Had there been something expensive in there it would have been totally destroyed. He really couldn't have cared less about our bags and their contents. We were talking to a woman on the plane who was telling us that a woman a few rows behind who had a new born baby as was told she would be given a seat with extra legroom had this taken away from her to United could sell the seat to someone paying for it. The chicken and orzo dinner was absolutely revolting. The orzo was so over cooked that it just turned to mush and the chicken really didn't taste like it had ever seen a chicken. All this combined with the issues we had on our flight out show that United are scum and just see you as ££. Sorry I cant be more complementary than that, its just the truth."
Pros: "MUY BUEN SERVICIO EN UNITED ME GUSTA MUCHO VIAJARVEN UNITED"
Pros: "Easy, no probs. Clean & on time."
Cons: "Nuttin. All good."
Cons: "Sit are wayyyyyyyyyyyyyyyyyyyyyyyyyyy to uncomfortable"
Cons: "Super late pilots/airplane. The time wasn't followed as it was always DELAYED!"
Cons: "My July 11 fiight UA1259 was delayed and I could not connect to Milan. I had to stay in Newark for 1 night. But UA assigned me a hotel about 1 hour driving from Newark Airport. I had to rent by my own money $160 a day. UA should arraign a hotel either close to the airport or pay the rental car for me."
Cons: "Delays hrom Houston toCR"
Pros: "Good service"
Pros: "Overall experience was good."
Cons: "The food and the long layover"
Pros: "On time"
Cons: "No delays"
Pros: "Prompt departure"
Cons: "The weather in denver"
Pros: "Nothing in particular"
Cons: "Waiting 45 minutes going on the tarmac and 60 minutes coming back"
Pros: "Trip too short for anything"
Pros: "That I got a window seat"
Cons: "Didn't like the boading system. Ppl. Had to stand for long time just for them to start announce boarding for each group"
Pros: "It was dope."
Cons: "See above"
Cons: "Nothing but a sweet caramel treat offered as snack. At least could be a regular cracker, not full of sugar."
Cons: "Snack offering was caramely sugar cookie"
Pros: "Notifications of flights, easy check in .... United is wonderful"
Pros: "On time"
Pros: "Small plane"
Cons: "Air con too cold. Freezing inside the plane"
Pros: "I was allowed to get off the aircraft to collect a bag I left behind"
Pros: "Attendants were amazing"
Cons: "We spent the whole delay on the plane and wasn't notified of a problem until after an hour. A lot of my time was wasted. That's not okay. Keep your customers informed."
Pros: "Everything was ok."
Cons: "Same. No ffood ..poor Service and allso charging. To much for extra weight. $200 for 3 extra pounds. Ridiculous. Also charged for one check in bag..Todo much"
Cons: "Viajar en United es desastroso. Los asientos son demasiado pequeños, yo mido1.57 metros y no me podía ni mover."
Pros: "The crew were nice though exasperated with cramped new planes and crowded restrooms. Flight was on time"
Cons: "After three years of flying all around US, realized United is the worst of the three major legacy carriers. I'm star alliance gold and it's still a painful experience. Crew admitted in latest redesign of planes they've managed to squeeze another six seats in coach. My seat wouldn't go back but even if it did, would feel too guilty for person behind to do it - so little legroom on newer planes. They've also cut down on restrooms so for most of the flight there was a line of 5-6 people waiting in the aisle. American Airlines seems to have older planes but at least decent legroom (and I'm not tall - anybody over 5'10 would have to sit at an angle on new United planes!). Been very impressed by Delta's service lately. United feels more like Spirit"
Cons: "Price was not competitive"
Pros: "Everbody seemed nice. Smooth ride."
Cons: "The back bins get filled too quickly. Same issue going and coming."
Pros: "Had a window seat that allowed me to sleep"
Pros: "The connection Austin to Newark, Newark to Amsterdam"
Cons: "plane could be cleaner"
Cons: "Limited food and drinks options."
Pros: "Polite attendants!"
Cons: "Will definitely recommend to friends!"
Pros: "Good customers service!"
Cons: "Return trip had small planes"
Cons: "It is June, not December. No idea why the delays. Got put on multiple different flights due to delays, missed connection and meeting. Turned around to go home at 3 am. It was hell. United is so disappointing, not the first time. Will avoid at all cost in the future."
Cons: "It took almost 15 minutes to get my bag back that I had to gate check. We were not allowed to carry on."
Pros: "Fast boarding"
Cons: "Crew didn’t wear masks correctly."
Cons: "Everything was great beside the flight price. Besides that it was EXCELLENT!"
Pros: "Easy boarding"
Cons: "FREEEEEEEEZING on the plane so some of us asked for them to turn up the temp but they never did. So cold I pulled out all my clothes and wore them."
Cons: "Everything was late."
Pros: "Got what I paid for"
Pros: "We arrived slightly earlier than expected"
Cons: "Nickeling and diming sucks, stop selling credit cards, the boarding process was disorganized and chaotic"
Cons: "Delayed 4 hours. No notification of this delay. Very uncomfortable plane. No entertainment."
Cons: "Had to wait at the gate on the plane for 50 minutes when we landed. Another plane was there. Not good at all!!"
Pros: "Super uncomfortable seats. Over an hour late"
Pros: "Friendly employees"
Cons: "Delay and no one staffing the counter."
Pros: "Nothing very disappointed with Frontiers service"
Cons: "From Ontario to Austin we were charge $50 for each carry on luggage we 1 for me 1 for my husband total $100 charge From Austin to Ontario carry on luggage was free why?Im filling complained about the airline"
Pros: "Air hosts and hostesses"
Cons: "Need more leg space"
Cons: "Extreme turbulence. Crew didn’t do anything to inform or keep passenw"
Pros: "The employyees were professional and helpful."
Cons: "The flight was cancelled. Frontier will reimburse only a portion of the cost to rebook the fligh. I am on my own to pay for a hotel room."
Pros: "Fast and friendly"
Cons: "Should offer free water at least on 3hr flights"
Pros: "The seats had lots of room"
Cons: "The flight attendants were very informal and not well groomed. The announcements made were not very professional"
Pros: "New seats, comfy, legroom, pleasant FAs"
Cons: "Only coke products. Asked for tomato juice - was told it would be $2.50. Nope."
Cons: "My first time flying with Frontier. It is definitely a no frills airline - and with every little thing that they charge you for, it was no deal! I didn't end up with any kind of deal at all. I could have flown with a much nicer airline, and just quickly dropped off my bag outside (without waiting in a very long line, just to drop off a bag - even though I was completely checked in) I would have been given some free drinks and snacks, and watched a movie etc . . . For what I ended up paying to fly with a no frills airline, like Frontier."
Pros: "I like that southwest flew out of the same terminal Bc after the nightmares I walked over and happily paid full price for Southwest."
Cons: "2 agents for 300 bags in the same time window is not only unexpectable but poor customer service. Several people including 6 people in wheelchairs were deeply effected by this event not to mention. 100 of passagers without a answers. There was no staff at the 3 gates ! Even before the planes were scheduled to take off."
Cons: "Delayed check in, delayed boarding , delayed take off"
Pros: "Straightforward fares if you are literate and do your homework. Also love that short notice fares remain inexpensive. I will definitely fly them again"
Cons: "The gate service at Austin and New Orleans was bad due to airport operations, not Frontier."
Cons: "The sits, the tray table, the air conditioner,"
Pros: "I arrived safely, so that's pretty much all I care about."
Pros: "The rest was okay"
Cons: "It was delay"
Cons: "They charge me $60 for my purse. $60 for a tiny purse"
Cons: "Frontier just lost this customer for life. I'll pay a hundred dollars more to fly United. Getting socked in the face and drug out of my seat by the SS sounds more appealing than ever flying with Frontier again."
Cons: "Getting nickeled and dined for literally everything"
Pros: "Low fare"
Cons: "Felt like I bought a bus ticket.... and anything that resembled comfort had a cost. You have luggage? $$$$ you want leg room? $$$$$$ you want a seat that reclines $$$$$ you want a tray table? $$$$$$ you want something to drink $$$$$$$$$$$$$$"
Cons: "The intercom system was cutting in and out which made r difficult to understand what was being said overhead. Also we had to pull up after our decent to land because apparently Air Traffic control said we were too close to the plane landing ahead of us (the pilot came on intercom and said this). TMI."
Cons: "Seats are not comfortable. Not even space between seats and no leg room"
Pros: "Clear communication"
Cons: "Delayed flights due to wrong papperwork by airline."
Pros: "The attractive fare."
Cons: "Long delay on return flight."
Cons: "We were on the plane for 50 min"
Cons: "Added fees for seat and carryon luggage."
Cons: "Flight cancelled"
Pros: "The service was fine but the turbulence really was tough."
Cons: "Everything else."
Cons: "The fact that they closed the gate 1 minute before we got to the terminal and refused to open it for us. We spent $700 and had to drive to San Antonio (2 hours south) to catch another flight. Thank GOD for Delta airlines ...."
Pros: "I got to Chicago sadely"
Cons: "They charge for air to breathe and the crew is so rude and inconsiderate"
Pros: "very warm staff"
Cons: "They overcharged me for my carry on. The woman at the Frontier desk at the Austin airport agreed, she gave me a phone # to call. I called after I arrived at home and the woman on the phone would not give me credit!"
Cons: "The fact we got diverted where Frontier wasn't"
Cons: "To have to pay for drinks and a snack, and cant lay seat back, small lap tray."
Cons: "Charging 45$ for a carry on..that is a scam."
Cons: "Lack of Handicap boarding Lack of leg room Seating unconfortable"
Cons: "The woman at the check in counter was rude, and by the end she had me in tears my bag was fine on the fight in but she insisted on charging me 60 dollars on the way home I had no money or credit cards on me so I had to beg a stranger for money, and when I gave her the 60 dollars she said with a grin on her face we don't accept cash at that point I broke down not knowing what to do she announced one minute to board and finally they let me on I was a mess by then! Never again will I fly Frontier!!!!!!!!!!! Robin M. Cahill 215-669-1108"
Cons: "30 wait to get off the plane"
Pros: "Pilot was funny. Put everyone at ease We arrived 30 minutes early."
Cons: "Uncomfortable seats. My light was out so I could not read my book. No complimentary beverages"
Airlines flying from Austin to Central America have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Austin to Central America
Masks required on board, masks provided on flights from Austin to Central America
Social distancing seating
Middle seats unavailable to book on flights from Austin to Central America
Testing for antibodies, testing for symptoms for flights from Austin to Central America
Waiving of change fees. Search flexible flights from Austin to Central America