Daily cleaning, installation of cabin HEPA filters on flights from Austria to Wyoming
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Scores according to KAYAK customer reviews
Cons: "Boarding be insured as I have a ticket"
Pros: "Crew very professional"
Cons: "More entreteiment on bord"
Cons: "Same as previous"
Pros: "On time, clean plane, good service."
Cons: "Lack of seating at departure gate, costumer agent at gate was rude about standing early for boarding (see first comment). Food was not my style my wife enjoyed it."
Pros: "The crew is amazing! We have comfort even in the economy class."
Pros: "On time, onwith excellent care by staff"
Cons: "The long walk on the airport for connecting flight"
Cons: "Delayed flight barely catch the next one."
Pros: "We liked mostly the crew, they were helpful, polite and efficient .entretaiment kept us distract during the long fly . Food was pretty good too."
Cons: "The seats are very close to each other . The plane was taxing for a long time before or has a gate available ."
Cons: "The landing was exceptionally rough Also we were delayed one hour and then had to wait some more in hot bus until plane was ready"
Pros: "Attitude of staff"
Cons: "Food and delay"
Pros: "Unlike the rest of the plane, row 34 is big enough to fit human beings, so this flight was great. Crew are nice."
Cons: "Every single seat in coach except row 34 or 27"
Pros: "La atención del personal y el sistema de entretenimiento."
Cons: "La comida, no tenía buen sabor. El avión es poco cómodo (Airbus A340, clase económica)."
Cons: "I tried to reschedule due to a death in the family and due to the "small print" this was not possible. Then when I did travel, it turned out I didn't have the right for a piece luggage (again "small print"). I paid for the extra piece and I was double-charged (same amount withdrawn twice). Now I have opened a complained with Austrian and they haven't responded so far."
Pros: "Great price, great airlines, easy flight....I few LAX to Geneva."
Pros: "Easy boarding comfort seats"
Cons: "No entertainment at all it is 2017 not from all countries but still need any kind of entertainment for a 3.20min flight"
Cons: "Plane delayed. Then when on board, pilot apologized due to the very warm cabin as "the auxilariary power unit isn't working." Then long delay because the baggage ground crew messed up and again according to the pilot "we apologize for the ground crew's failure to do their job properly and some baggage wasn't loaded properly." Once we landed we had like 20 minutes to go through security AGAIN and nearly missed the final flight to our Seattle destination. No mention of local time upon landing, no one at gate to direct lots of people rushing for connections."
Cons: "Movie screen is outdated and touch screen didn't worked for me to select movie. Screen for flight status was showing flight from Mexico to Germany. We did fly from Germany to Chicago."
Pros: "Everything! The service of the flight attendants, in full ugh entertainment."
Cons: "Everything was great. I would say that I didn't like the automation and self serve check in at Munich Airport not because it wasn't easy or efficient, but because I love human interactions. I know this is the way society is tending, towards automation, but I don't love it. I prefer to speak to a real person. Thank you for reading."
Pros: "Pleasant crew!"
Cons: "Uncomfortable seats, long lines to check in at the gate and very unorganized,"
Pros: "Service, entertainment, flight"
Cons: "The food was not tasty at all"
Pros: "Comfortable for a short flight. On time."
Cons: "Had to go through security and passport control a second time made the 1 hour connection stressful"
Pros: "First leg got cancelled and missed all connections. So frustrating!"
Cons: "Gate agent in GRR rebooked a flight the next day, which is too late for my event in Florence. When I called Lufthansa to see if I could get on an earlier flight, they could no longer help me because the new reservation was with United."
Cons: "Charges for suitcase 40 euros this rediculas"
Pros: "Did not get into flight"
Cons: "They changed the gate in last minute without proper communication"
Cons: "Entertainment center did not work. I paid for wifi and did not work and need my money back. The headphone jack for the tv did not work."
Pros: "I thought the crew was OUTSTANDING. The food was good and so was the entertainment. I LOVED the toilets being in the separate area downstairs. I also really appreciated the temperature: very comfortable and not freezing cold, but not hot either. Again, GREAT crew!!! Very pleasant flight!"
Cons: "The flight was late leaving and arrived late, which made my connecting flight experience a nightmare My connecting flight arrived late, and I nearly missed my next flight. I had to go through border control (and relevant queues), running up and down multiple never-ending multiple escalators, then take a train to change terminal only to find out the gate had been changed to the furthest one in the terminal. I literally RAN all the way from deplaining to boarding. It was a night mare. I would have missed my flight if I had walked instead of running"
Pros: "Leg room and the chairs were great."
Pros: "Excellent service. Everybody from the crew up had smile. Very good atmosphere. I would definitely fly with up guts again"
Cons: "I'm 6'2 230 seat was tight for me but that is it"
Pros: "The services provided by United were good, although we were delayed due to mechanical issues. However, we were kept informed and made comfortable."
Cons: "I did not know when I booked through Lufthansa that it was a United flight, so I could not check in online and I was not able to order my gluten-free meal. Also, since it was Lufthansa, I was not able to download the entertainment system onto my portable device because I did not know I needed to."
Pros: "Quick boarding"
Cons: "Flight was slightly delayed. We had to hustle in Munich to make our connecting flight (so we thought) to IAD. It turned out the flight to IAD was also somewhat late so in the end all was well but we had less than an hour to make the connection and it was a bit fraught."
Cons: "The food was not enough, not taste. For 11 hours only two meals. I wanted to change my meal with another they refused"
Cons: "bad business class experience, requested assistance 2 but only one came that alsoafter so much hassel will never travel or recommend"
Pros: "The crew was really nice and helpful"
Cons: "The person sitting next to me on my right side was disrespectful and putting his head and legs up on my seat even after I told him not to do that and even spoke with the flight attendant. I felt uncomfortable with his behavior and the way it was managed by just telling him not to do that. I asked for a different seat but wasn't moved. For the price I paid for the seat and his behavior of taking up my spot and the empty spot in between us (he took up 2 chairs because he was laying down to sleep) I was very disappointed and uncomfortable during the flight."
Cons: "Boarding was poor - we were put on standby, the gate changed, we were bussed out to the tarmac, and the plane left very late."
Pros: "free wine."
Cons: "Planes are old and cramped. Our plane gave us the "personal entertainment option" which meant you had to use your own device since they are too cheap to upgrade the planes. However, this international flight only had american plugs so anyone without an adapter was SOL. I tried to watch the large screen at the front of my section but they showed the movie Lion that is in Hindi and therefore had subtitles and I couldn't read the words from 12 rows back. The boarded process is like a cattle call. DO NOT FLY UNITED!!! I thought I was flying Lufthansa but it was a bait and switch situation."
Pros: "Love crew & very clean"
Cons: "Need better food options for vegans"
Pros: "On time"
Cons: "Uncomfortable seats"
Pros: "That there was a flight from Toronto to Minneapolis."
Cons: "It was really cramped and small. The gate was far away from everything and cold."
Cons: "I was unable to get all of my seats at once. This would later cause me a lot of time and patience"
Cons: "old model aircraft"
Cons: "Departure gate was not shown on the ticket. By the time we found a LH rep we were told that the flight was operated by United. After we found a United rep and started walking towards the gate we came across the passport control area that had a huge crowd waiting in line. I saw that we literally had 15 min left, while the long line would take us 20-25 min to get through. We had to jump through the lines and cut in front of people explaining everybody our predicament and making people upset. Got back stressed and tired"
Pros: "the staff is top notch"
Cons: "We were delayed by complicated connection from Vienna train station to Vienna airport, by the time we arrived, we missed our flight. We called your customer service, and a recording stated that we would get a reply within 48 hrs. We contacted website customer service and it stated that we would get a reply within 48 hrs. We needed immediate assistance from a HUMAN BEING to change our reservation, that was impossible. We were forced to purchase new tickets, the cost was $2,500, we had to stay overnight in a nearby hotel, the cost was $220. We are returning one day later than planned all because we could not reach you."
Pros: "Comfortable, price, staff, on time,food/drinks, entertainment..."
Cons: "Traveled with elderly father...all great until Boston Logan Airport. Wheel chairs supposedly went to wring gate. 5 or 6 needed chairs. Waited min of 10-15 minutes standing!!! My father requested to use bathroom... Boston Lufthansa staff refused to let him step back in plane leaving him standing and very uncomfortable!!! Staff on plane and others applauded at how poorly handled this was. Then finally got chair.. At end of ramp saw a min of 4 chairs and 3 people doing nothing... Still had 4 or 5 people waiting for assistance. Our assistant did not speak English... Or minimal... I told him where we needed to go for scheduled bus he did not listen... Dropping my Dad a significant distance from where I told him... He refused to take him there. Other wheel chair person was dropped there.. So not out of range... But found out they were dropped at wrong stop too!!! However... I believed that most was Logan's fault... But the lack of compassion on Boston Lufthansa was very upsetting to all... But .. Still believe Lufthansa is a wonderful airline and I will in time try to forgive that agent."
Cons: "AUSTRIA AIRLINES, (YOUR OTHER COMPANY), WENT THRU MY BAG IN O'HARE, FLIGHT 66 TO VIENNA. THEY TOOK OUT ALL OF MY HOUSE, AND CAR KEYS , AND MY REMOTE CONTROL FOR MY PICKUP, (ALL ON ONE RING), AND DID N O T PUT THEM BACK INTO MY BAG. I WILL N E V E R FLY AUSTRIA AIRLINES, OR LUFTHANSA AGAIN! I SENT AN EMAIL TO YOUR CUSTOMER RELATIONS DEPT...customer.services@lufthansa 3 times and they failed delivery."
Cons: "I am writing to you because of the poor service that I experienced with your Operations Manager in Vienna, Paola Contestabile. I travel internationally four to five times a year for the past decade and I have never had such awful service as for my Lufthansa Flight 2329 on Jun 14th under confirmation #62RZK3. I was on my return flight to the US with the exact same carry on baggage that I had left the US with a week earlier- a roller carry on and a backpack for my laptop. This is my standard everywhere in the world that I travel and have never had an issue. I bought a painting on my trip and checked it in. With regards to my carry on, Ms. Contestabile was insistent that I could only have one piece for carry on. I told her to get the baggage rules and I would read them to her. I am a trained lawyer and value the meaning of words and rules. I explained that I am allowed one carry on and a personal item. She argued that my backback is not a personal item and that only a "laptop" is a personal item. I again explained that my personal item was my laptop bag, the same way a purse is a personal item for a lady. She finally relented and allowed me to pass through security and passport check. I assumed that this was the end of her confusion. Little did I expect that while sitting by the gate waiting to board the plane, Ms. Contestabile would emerge again and declare in front of all of the passengers that I would not be allowed to board the flight if I did not check my backpack. I told her this is unacceptable, since she had already cleared me. She said she had changed her mind. I found this response to be ridiculous. When I asked to speak with her manager, she refused to allow it, stating "I am the manager today." Ms. Contestabile even went to the pilot of the plane and convinced him that I was a "safety concern" because I wasn't following her ridiculous interpretation of the rules. This is a pure abuse of power and a threat to true safety when a ground crew member can make such a false and baseless accusation. Luckily, a woman passenger overhearing Ms. Contestabile told me that she could not believe the way she was treating me and offered to carry my bag for me. I am requesting a formal investigation into her actions and appropriate disciplinary procedures to ensure Ms. Contestabile is not allowed to threaten another passenger again."
Pros: "I booked a ticket with Airfare.com using Kayak.com. The booking experience was easy, but the important note I want to make was during a large Colorado snowstorm where flights were being cancelled, I was able to proactively re-book my ticket with the help of Airfare.com customer service. Though it was complicated, I want to make sure Airfare.com gets credit for doing a good job."
Pros: "The very best experience. The decor calming, great seats. "On board Chef " , great food. Staff very attentive, polite and always smiling. They exuded a joyful atmosphere and seemed like never sat down! This was the third leg of our long trip and they made it so enjoyable.. That is a lot as a passenger is quite tired and possibly irritable by this time. This was an Austrian Airline flight and we were really blown away.. I also give kudos to management for having staff that is so efficient, hardworking and yet so joyful!"
Cons: "Can't think of anything."
Pros: "Very nice"
Cons: "The food was not as usual."
Pros: "Nice crew"
Cons: "Not loose my luggage:)"
Cons: "They forced me to ceck my trolley because i had a suit with me!!! And the airplane wasn’t even full. Even worst they allowed some pieces of “hand luggage” that were double the maximum allowed size"
Pros: "The crew was OK, but nothing special."
Cons: "Air France should not sell tickets for which the connection flights are almost impossible to catch. My luggage was not transferred to my connecting flight. I had to run to catch the flight to Bucharest. At CDC there were only two custom officers for checking passport of EU citizens, on a Saturday morning with hundreds and hundreds incoming travelers. On top of it, one female officer was rude. Typical french :("
Pros: "Crew asked us if we’d like to move to an empty row to be more comfortable without us even requesting it."
Cons: "Bigger coffee cups? Really nothing to complain about. Everything I would expect from a flight. A++"
Pros: "Crew was great but at the airport they had us weight our carry on and then made us check it for 90 euro."
Cons: "I was almost forced to stow my luggage in the hold despite me telling the check-in people tjat I had my meds and cpap in the carryon. I spoke to multiple people. Not sensitive."
Pros: "More space in business class (777-300) than many other airlines."
Cons: "Entertainment very limited. No adjustable air vents in this aircraft"
Cons: "Thé qualité officielle the images"
Pros: "Not much, seats are super uncomfortable"
Cons: "Better code sharing with KLM"
Cons: "CDG airport in Paris is a very inefficient and by far the slowest airport. I recommend other passengers to get to the airport at least 4 hours before their departure."
Pros: "Great crew and prompt boarding."
Cons: "Airline food and close main cabin seating. Should offer upgraded meals, just like the extra seating space."
Cons: "The flight delayed for 2xhours from Paris to Cincinnati"
Cons: "Poor service. Terrible food. Aging aircraft. Terrible in-flight entertainment system. Really not good AirFrance."
Cons: "I have never been in a situation were a flight has been delayed due to the co-pilot suffering a knee injury prior to take off. A request for a doctor on board after an hour or so and then having to leave the plane and then re-board after about 40 minutes was quite bizarre."
Pros: "SFO - CDG (Air France) was a great journey in all respects. But the one major reason for that was, the middle seat was empty. I was so fresh after the journey, would definitely recommend this flight to anyone."
Cons: "The flight was delayed by atleast 45 mins and therefore had to rush at the CDG airport to catch the next flight."
Cons: "Missed flight due to lack of direction, last minute gate change and they shut door in our face after telling us they were holding plane"
Cons: "Tiny uncomfortable seats."
Pros: "Boarding staff helpful with Disabilities; food services quick and pleasant; interior cabin temps appropriate."
Cons: "Why is boarding so prolonged? 1-Small children and elders cannot stand for 20/30 minutes 2-Why are various sections (particularly Economy), no longer boarded by rows. and from rear first...so people don’t clog aisles, step over others, injure or be injured by heavy overhead moves?"
Pros: "Very nice stews. Food was A plus compared to US airlines AND included. Great list of movies etc."
Cons: "1/ the transfer crew needed 50 mn to enter my son’s visa number in her computer and she almost let us miss our flight 2/ we were separated (party of 3, my son being 5 YEARS OLD) - how can they allow a boarding and expecting my 5 year old to do a 10 hours flight BY HIMSELF???? 3/ no kids menus, even if I had ordered it before 4/ food in general was very mediocre 5/ crew was unprofessional and they acted bored"
Pros: "The stewardesses were extremely kind and helpful to me as I was travelling alone with my toddler. I really appreciated their help and kindness."
Cons: "Screen broke half way through flight. Food was poor"
Cons: "Crew not only lacked sensibility to understand the purpose of an emotional support dog but kept harassing me about the dog being tied to my seat. At some point a flight attendant even tried to touch my dog, invading my personal space. When the dog rightfully acted defensive trying to protect me, the crew member started threatening me that he would have the dog sent to cargo, the last thing a person with an emotional support pet wants to hear. Extreme lack of professionalism."
Cons: "CDG is a monster. The distances are long . The signage is poor and when I asked for directions the diirections I got were wrong."
Cons: "Horrible Crew..."
Pros: "The friendliness and courtesy of the staff."
Cons: "One piece of my luggage was left behind in Paris."
Cons: "They loosed our reserved seats, our luggage, food was awful, ground staff was disrespectful."
Pros: "The space and the people"
Cons: "Booked assistance and got dumped at the gate 3hrs before departure, no English spoken and didn't even ask if my mum needed the bathroom or if we wanted to do some shopping. Just in a rush to get rid of us. Flying only KLM from now."
Pros: "I didn’t actually liked the entertainment"
Cons: "I just didn’t enjoy the entrainment."
Pros: "Service was excellent, top of line Food ,some of the best I’ve had on a airline Seats & pillows comfy But we were in La Première! Also the equipment- a380 was terrific"
Cons: "Only 1 bathroom (toilet) for all of first class"
Cons: "very old planes we waited 1 hour to drop our bags as their belt had an issue we had to pay extra 70 pounds to reserve a baby cot on the plane"
Pros: "Boarding & crew (inc ground staff & check-in) all good."
Cons: "Food not great - not all menu options available. Limited choice of drinks. Very small, low-resolution, seat-back screens with a luggish & outdated interface. Limited choice of movies."
Pros: "Got pillow, blanket, headphone and eye cover"
Cons: "Older plane Very small tv screen Didn't get the bread roll with my dinner. Asked for it but she didn't bring it to me. No usb plug to charge"
Pros: "The hostesses were very kind and nice"
Pros: "Good service all around, personnel pleasant"
Cons: "Very difficult to find where to register with the flight but this is more tied to the way things are run by the airport"
Pros: "Pretty decent"
Cons: "Not much"
Pros: "Good on a short flight"
Cons: "Paying for carry on due to weight limit. First time this ever happened!"
Pros: "Always like Air France. They are in tune with keeping the traveler updated."
Cons: "Walked all over the terminal looking for signage for Croatia Airlines. Information services sent me to the right location, but it was marked Air France. I asked serval Air France employees for Croatia Air. None new that Air France was the CA carrier. Finally found one who bothered to look it up on her computer and low and behold, AF was the carrier!"
Pros: "On time...comfortable, clean, newish A321...good leg room...friendly crew...pain au chocolat for breakfast"
Pros: "Staff was responsive, effective and pleasant; Nice selection of digestifs too. Food was decent and, in airline level, even good."
Cons: "The audio system is outdated with unreliable touch-screen that makes it frustrating to navigate."
Pros: "All crew I interacted with was great, friendly, and helpful."
Cons: "Flight was late. Boarding very slow. Entertainment was ok by today's standards. Each seat had a display, but movie selection was not great. For a French airline I was looking forward to breakfast -- maybe some nice pastries or at least a decent croissant with jam. None such. It was disappointing. Meals were not impressive either, but the complimentary wine was good."
Cons: "The crew was not very polite."
Pros: "Boarding was very efficient"
Cons: "Losing my luggage after checking it at the gate when volunteers were needed."
Pros: "The service and food were excellent plane was clean."
Cons: "No entertainment system"
Pros: "Best flight I've ever flown. Blankets and pillows provided with many options for movies."
Pros: "Was upgraded to Business class, so the food was acceptable. Comfort score also reflects the Business class seat. Cabin crew were friendly and efficient."
Cons: "One bag did not arrive in Toronto, apparently delayed in Paris."
Pros: "After riding in premium economy for the 8 hour flight we had, this one wasn't the same. No tvs, way less leg room, we were able to have a window seat which was great for my sister since before we didn't have the window seat option. The snack was good also."
Cons: "After riding in premium economy for the 8 hour flight we had, this one wasn't the same. No tvs, way less leg room."
Cons: "Disorganised boarding with people allowed to bring on multiple and oversize bags that by the airlines own admission delayed departure"
Pros: "crew efficient, cabin clean"
Pros: "The crew"
Cons: "Bigger seats and warmer cabin"
Cons: "The flight was not with Lufthansa, that was deception. UA the worst airline as far as I experienced it, delays, poor customer relationships and so on. I have to pay for luggage."
Cons: "Tiny sandwich after 9 hours. Would it kill them to add a bag of chips?"
Pros: "Great flight in United Express. All around excellent journey, service, plane."
Pros: "No problems"
Cons: "No issues"
Cons: "At YYZ @ the wheel chair entrance, I visibly required wheel chair assistance. I approached the United INFO COUNTER and requested wheel chair assistance. She advised me to get into a long Q and after check in they will get me a wheel. chair. TSA is no greater help for your air line."
Pros: "Great crew"
Cons: "More legroom"
Cons: "there was no food on the flight"
Cons: "I missed having the navigation map when traveling such a long distance."
Pros: "Seats were roomier and more padding."
Cons: "Couldn’t find the electronics plug. THe flight attendant locked one of 2 restrooms allowed to be accessed by the ~180-200 coach passengers so the bathroom line was extremely long."
Pros: "Customer service replaced my previous United connection with an Alaska Airlines flight that got me in earlier."
Pros: "Nothing at all."
Cons: "We were 2 hour 40 minutes late due to no crew available. What happened to planning for contingencies? Just confirmed how horrible United Airlines has become! (They used to be one of my favorites!0"
Pros: "I no longer expect tolerable so that was nice"
Cons: "No food available by the time I ordered. Entertainment was not working unless I had downloaded the app. Battery life limits entertainment"
Pros: "all was very good"
Cons: "sat on tarmac at Ohare for 47 minutes causing us to miss our connecting flight"
Pros: "It was great."
Cons: "At boarding/check-inn there was inly one young women to handle the crowd of passengers boarding. She was over worked, but did real welll!!!"
Pros: "Helpful staff"
Pros: "I liked the check-in and waiting area at the airport."
Cons: "I did not like that we had to walk so much to the new gate assignment."
Pros: "Crew were nice and friendly"
Cons: "Skimpy snacks and drinks"
Cons: "When I was boarding the flight from Denver to Jackson the ticket agent was extremely hostile and rude. I was carrying a back pack and a small purse strapped across my shoulder which was maybe 4"x6". He shouted at me after I had handed in my ticket and started down the gangway that my purse needed to be in my backpack. I have never heard of such a thing in all my years of travel. I complied and started to put my purse into my backpack when he shouted at me "Ms. Derbyshire get back here now! You cannot be past the counter!" Your employee was rude, hostile and made me very upset as well as the other passengers waiting to board. Later other passengers who witnessed the event told me how upset they were. Sadly this is not the first time I have had issues with United. Clearly this type of behavior is in your culture. There is no need to shout at anyone."
Pros: "The crew could not have been more friendly and accommodating."
Pros: "I did not like anything and will not be flying united EVER AGAIN!!!!"
Cons: "The costumer service was bad period!"
Cons: "Very limited free entertainment"
Pros: "I received a whole can of soda."
Cons: "My flight was intentionally delayed due to to much traffic at the airport. After spending the whole day either in planes or airports & then being stuck in a airport for an extended period of time & not getting to my destination until after midnight made for a very miserable trip."
Pros: "I fly about four times a year if not more. Always delays, missing my connections or running like a maniac trying to get to my connection. BUT. This was the first time in a very long time that I actually boarded on time."
Cons: "The crew members for some reason had attitudes. The two/ plus hours in the plane , not one cracked a smile..One,literally threw a tiny bag of snacks on my tray, which bounced off and she proceeded to step on them .... oh well. I'll take a not-so-nice hostess over delays and missing connections . Maybe I'll find an airlines that can give me both?"
Cons: "Seat was inoperable and frozen in upright position in business class cabin. Last to order entree had only 2 of 7 choices remaining and fish was extremely unappetizing presentation."
Pros: "Crew and staff were helpful along the way. I had a pleasant experience overall."
Pros: "Flight attendants very friendly and helpful!"
Cons: "Very rough landing! Thought we were running out of runway. Very abrupt!"
Pros: "I like being able to use the United App,"
Cons: "I don't like having to pay for all entertainment in the headrest tvs. The app is much more convenient."
Pros: ".same as above."
Cons: "Second leg was delayed an hour to replace an O2 tank in the back. I understand that things break, but waiting an hour for a "simple fix" is a bit much"
Pros: "Great job"
Pros: "A smooth easy trip from Chattanooga to Newark."
Cons: "Multiple delays labeled "operational delays" ended up "canceled due to weather" even though there was no weather anywhere sin the country at the time. Our plan was at the gate from the night before but they just didn't have crew to operate the planes."
Pros: "The crew to LA was nice! The crew to Houston seemed tired and needed a break or some days off. Or maybe the just got back to work and weren't ready."
Cons: "United is a pretty decent airline. What they probably DON'T have control over is so many children on a flight. I understand that, but honestly the flight to Houston sucked with whiny kids. What they CAN control is the overbooking of flights. I notice that the flights to LA are often overbooked. It's a bit annoying when waiting to board a flight and constantly seeing the overbooked notification asking people to volunteer their seat. It's not the first time."
Cons: "See above."
Cons: "Late departure and subsequent late arrival."
Cons: "Flight was delayed by more than an hour due to maintenance issue which could have been avoided."
Cons: "While happy to have pilots concerned about my safety, it was frustrating to suffer thru 2 different mechanical delays. The first one was a missing rivet - which turned out to be so bad they had to put Us in a different plane. Then, that plane developed some mechanical/software issues as we were taxing. My 3-hour flight turned into a +5.5 HR endeavor. When you are on 2 broken planes in a row with the same airline you start to to wonder about how well they are maintaining their equipment. I feel like I deserve more than a "sorry" for the use of my extra time, but no credit or flight certificate was forthcoming."
Pros: "They were prompt and polite"
Cons: "Crowded seating."
Cons: "Delayed 3+ hours"
Cons: "First of all I've taken quite a few trips and i normally fly Southwest. Southwest service is always great. I had change of plans and hadon't to fly delta; the crew and the pilot were very rude. I was in the lobby area and i was standing when the pilot of Delta passed by he bumped me and literally growled at me, the boarding process a crew member became frustrated with a family boarding. The plane ride was uncomfortable i am 6'3" tall and had no leg room or shoulder room."
Pros: "flight attendants were pleasant. plane was clean"
Cons: "I was stuck with commercials for direct tv, two feet from my face the whole trip. I would push the button to turn tv off but it would come back on less than five minutes latter. I had my head phones in listening to personal device but was still distracting. speaker for announcements were extremely loud. the poor lady next to me would jump and then plug her ears. question, if you are allowed one carry on and one personal bag, why do you only have space for a third of the passengers to stow said bags?"
Pros: "Great flight good service friendly staff great price"
Cons: "I am almost always cold. Not so on this flight. The temperature on the plane was so miserably hot that I had sweat pouring down my face. Everyone around me was trying to open their air vents to get more cool air and/or fanning themselves. I asked the flight attendant about it and he said that the plane was just old and it would cool off eventually. It did, about 20 minutes before they cut the air down again for landing. By the time I got off the plane I was nauseated from the heat and stale air. It will be a long time before I fly United again if this is any indication of the condition of their planes."
Pros: "United airlines seems no better or worse than most major airlines today."
Cons: "I am fed up with the herding mentality by most airlines. Since when did purchasing an economy seat mean you are not entitled to at least a modicum of comfort on a flight. The legroom provided now is no where near enough for any normal size human. Additionally it's still annoying to pay $25.00 for a single checked bag. I tried United after many years but will be returning to Southwest Airlines - in the long run it's less expensive. I realize nothing will change based on my opinion, regardless, it is more comfortable and dignified to take a Greyhound bus than to fly a major airline these days."
Cons: "Boarding was a mess, nobody knew what line to join. Better airlines don't have lines at all. The worst issue was that the economy section was very cramped compared to other airlines."
Airlines flying from Austria to Wyoming have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Austria to Wyoming
Masks required on board, masks provided on flights from Austria to Wyoming
Social distancing seating
Middle seats unavailable to book on flights from Austria to Wyoming
Testing for antibodies, testing for symptoms for flights from Austria to Wyoming
Waiving of change fees. Search flexible flights from Austria to Wyoming