Pros: "Was the crew amazing"
Cons: "(1 piece Luggage) Stupid decision"
Pros: "The crew and the flight was well managed. Overall, I would fly MEA again and recommend it to someone else."
Cons: "The entertainment was dated and not of good quality."
Pros: "Professional staff."
Cons: "The flight info on the screen has to be much better"
Pros: "Friendly crew and smiling"
Cons: "Entertainment movies being cut off before landing and long advertisement ahead of starting movie"
Pros: "Super safe and comfortable"
Cons: "The food"
Pros: "Everything was as expected. Felt like there was more leg room than other economy flights."
Cons: "It was a short flight so I can’t complain very much. The food was underwhelming."
Pros: "Great food, big bags of peanuts, great entertainment options with high quality earbuds provided."
Cons: "Standard legroom seats that move forward if you recline- meaning if you are tall you cannot recline"
Cons: "No place to put the luggage allthe passengers put their coats and left no place for the carryon"
Pros: "An okay flight"
Cons: "Everything But still a cheap short flight"
Pros: "Quick boarding, no hassle, great crew"
Cons: "The food isn’t interesting, but that’s okay for a short leg"
Pros: "Crew on floor and boardind"
Cons: "Very hot in the plane"
Pros: "Plan was full but loading of passengers and most importantly managing their hand luggage was incredibly efficient and timely."
Cons: "Overall a great experience"
Pros: "Very spacious and new aircraft from MEA. What’s more, the captain landed the plane exceptionally smoothly but that’s no surprise from coming from that airline."
Cons: "Flight was later Seats are not comfortable"
Pros: "Food & service"
Cons: "Legs room Delay in departure without apology or explanation Duty free cabin crew didn’t come back to take my order"
Pros: "Always a pleasure to travel with MEA!!!"
Cons: "When u r listening to a movie and the crew speaks to the passengers the voice is extremely high. Very disturbing"
Pros: "Direct flight"
Cons: "Food and entertainment selection can be improved"
Pros: "Straight flight"
Cons: "Good was mediocre"
Cons: "As above Im asking for compensation later on with official email for all my loss"
Pros: "Even though the flight was short, the still served us a very nice snack. Also the seats seemed to have more leg room that other airlines."
Pros: "The service is amazing!"
Pros: "Kayak is a wonderful site for ticketing."
Pros: "Very good crew and smooth flight"
Cons: "Upon arriving to the airport I was informed that they had cancelled the booking for no reason. I had to buy a new ticket at the airport for double the price. Now I am concerned about my credit card information being on such an insecure website."
Pros: "Staff were so nice"
Cons: "Food is so so"
Pros: "good service"
Cons: "plane was very late"
Cons: "Boarding..no priority for families with small babies"
Pros: "The crew is very helpful and very friendly"
Cons: "The delays while boarding"
Cons: "Everything Delay in departure No earphones No pillows"
Pros: "I like the new plane and its cleanliness, the professional take off and landing, the friendly welcoming and the helpful crew. There was no food due to the short time of the trip, however, a juice box was offered and other on call request were fulfilled."
Cons: "The delay in boarding and departure is not a respectable or a pleasant issue, irrelevant of any cause."
Pros: "Best service, comfortable and pretty crew"
Cons: "Flight was delayed for almost an hour!! You have to wait for double the flight duration, which doesn't make much sense."
Pros: "I was surprised on my short hour long flight that they still served a food tray. Sandwiches were OK, also included a pudding cup, a juice box and a water cup, more than expected and pleasantly surprised."
Cons: "Even after online check in I could not enter through security until I checked into the airport counter, streamlining that process would be more appropriate, especially if you arrive at the airport an hour before the counter opens."
Pros: "Staff smiles"
Cons: "The sea food pasta is not a plate to suggest during flight as it was prepared the night before in Beirut took the flight beirut Istanbul at 8:00 am and then served at 11:59 am in board ist beirut It was a very bad taste"
Pros: "The flight was very comfortable , taking off and landing were Excellent , didnt feel at all any bumping againt runway"
Cons: "Cant say much that i didnt like it but there was a chewing gum left on the duty free guide book was left there and Passed unnoticed by cleaning staff"
Pros: "It was fast"
Cons: "The passengers were too loud"
Cons: "The check in process in Beirut is a DISASTER - not clear where to check in and no one will answer a simple question accurately. Finally decided to use the online check-in kiosk and went to the 'baggage drop' and was told it was 'only for business class and my gold card didnt count'. The airline and the flights are OK, but the situation at Beirut airport makes you want to use ANY other available airline option."
Pros: "The flight was on time."
Cons: "Luggage services was extremely irresponsible in returning my lost baggage from Heathrow."
Pros: "As usual , welcoming crew"
Cons: "Delay for more than an hour"
Cons: "Very bad checkin - Staying in airoplane in Riyadh airport for 3 hours due to problem in baggages - missing the connecting flight and stay in beirut airport for 9 hours - first and last time to get MEA ticket"
Pros: "Friendly staff Comfortable seats"
My flight out of Tampa was cancelled! I missed my overseas flight in Chicago due to that. I was in Chicago for a day and a half. After I reached my final destination no bags!!!!!! Worst trip EVER
Unnecessary multiple check out points. We were exhausted
Cons: "Entertaining system was malfunctioning in a 12 hours flight!!"
Pros: "Everything except food"
Cons: "Food variety could be an order improvement add"
Pros: "ThAt i left erbil"
Pros: "Great food options. Super comfy fully reclining to bed seats. Very attentive flight crew."
Cons: "It's minor, but more up to date movies."
Pros: "Crew was not helpful they also spoilt my luggage"
Cons: "Dealing with people is not fun but they chose to do this not a volunteer work. Customer service at RJ is horrible. The crew was horrible from chicago to Baghdad. They need some people skills."
Pros: "Friendly pilot and crew"
Cons: "Delayed planes are always annoying. The flights to and from ended up being delayed about an hour each way."
Cons: "Amount of food and crew behavior"
Cons: "We need to be reimbursed for our flights that THEY canceled."
Pros: "Service and food"
Cons: "Old plane"
Pros: "Wasn’t able to change my flight n I lost it"
Cons: "Need flexibility on changing dates"
Pros: "Professional flight attendants, kept a good schedule of offering refreshments and meals. Such a difficult task to be attentive to a passenger list that probably spoke more than 10 languages. Polite and patient throughout."
Cons: "my bag was held in amman. when I was going through customs and my bag didn't appear, I approached a team member who already had my name on a list of people whose bags were delayed.. Would have saved me some time if they called the names of the passengers with delayed bags so we wouldn't be waiting for the bags to appear. I don't know if this is an issue specific to the flight crew or to the airline in general or to the airport but it did cause some grief on my end."
Cons: "Seating too tight and close three people sit there arm on each other because no room similarly distance between row is also close food tray falls over"
Pros: "I arrived safely to Detroit"
Cons: "There were so many women wanting to change their seat because they cannot sit next to a man . . . . There was a woman crying because she wanted to sit next to me and the flight attendant told her no and that she needs to go back to her assigned seat. If seats are available after boarding they will move her to another seat is what the flight attendant said. Alot of male passengers volunteered to move to accommodate the women that cannot sit next to a man. As a suggestion maybe while booking a ticket a passenger can select the option of sitting next to women or men only. My screen stopped working about an hour into the 12 hour flight. More options for food would be another suggestion."
Cons: "Entertainment unit had only movies from early 2000 Staff are not friendly at all and the food was a joke for a national airline."
Pros: "Boarding was easy. The flight is extremely short so there is no meal or beverage service."
Cons: "Plane is heavily dated. There were ashtrays in the arm rest. I could smell cigarette smoke during the flight which caused my allergies to flare."
Pros: "Easy boarding process, friendly staff. Newer plane (787 Dreamliner). The Crown lounge in Amman is gorgeous."
Cons: "Food was ok, the seats were narrow. Even though they laid flat, they were stiff and not as comfortable as Qatar, Etihad, or Emirates. I have had better experiences and sleep on the other carriers."
Cons: "I left some baggage on the plane and it has been impossible to reach Royal Jordanian in regards to getting it back. Every phone number leads to a different phone number."
Pros: "Time keeping And evry things"
Cons: "No internet on the plane"
Pros: "Bad airport service"
Cons: "Very bad staff"
Pros: "The plane was new and spacious."
Cons: "Crew served old and cold coffee."
Cons: "First, I'm not sure where the problem was - whether with AA or Royal Jordanian, but my luggage did not make it to Amman with me. In fact, there was a whole group of passengers traveling on American from different US cities, switching to RJ in Chicago, whose luggage did not come on the flight to Amman. My advice: be sure to pack enough for a couple of days in your carryon - and don't accept an offer to check your carryon to its final destination! The food was very mediocre, and not much for a flight of over 10 hours. And the movie options were limited, mostly older. The crew never came and offered water between meals - although I did discover we could go to the galley and get drinks. It would have been nice to have that option mentioned. The plane itself was nice, and seating slightly more roomy than other carriers."
Pros: "I was quite happy with the space the seats offered in coach! I stand 6'2" and I was quite comfortable. Even when the person confront of me tilted there seat back I still had room to stretch my legs for our 10h journey home. I was also very happy the ticket I had purchased came with a complimentary stay at the airports hotel and a free meal. This was fantastic considering my layover in Amman was 11hs. It was very clean & the staff were very helpful and polite."
Cons: "Not having the option of which meal I would like. They just popped down infront of you what ever they grabbed ."
Cons: "They wont let us pray. It's a Muslim airline. And yet they refused us to perform our obligatory prayers. Also we had ordered special meal for all 5 of us. We only got 3."
Pros: "Non stop flight"
Cons: "Poor service. Rude and unprofessional staff. Not enough food or beverage service."
Pros: "Nice and spacious plane"
Cons: "Delayed boarding No wifi or no cell phone service once boarded, passengers should be told in advance they will not have service when boarded"
Pros: "Good flight"
Cons: "Normal flight no entertainment"
Pros: "Very good and friendly staff"
Cons: "Entertainment need a refresh"
Pros: "It’s a 25 minute flight. It’s all good. :)"
Cons: "I pre ordered a kosher meal. It was said to me that someone miscalculated and there were not enough kosher meals. I was left hungry and starved on such a long flight."
Pros: "Very short, only a half hour flight"
Cons: "nothing not to like"
Pros: "Food and crew were great."
Cons: "Security was slow and repetitive. Additional screenings at multiple extra places. One guy checking ID for long lines. Seats were not as comfortable as some. People were rude on ground side. Not helpful. Entertainment was limited but ok. Ext"
Pros: "The flight was comfortable for an economy ticket. The food was relatively good compared to usual flight meals."
Cons: "Flight was delayed with no official status update, the gate even kept saying “Last call” when there was clearly no plane. No official boarding time was provided when the plane showed up, so I had to wait at the gate rather than taking a stroll through the airport. It ended up taking more than the “5 minutes” they kept stating every 5 minutes."
Cons: "Four hour delay on route BKK-AMM, no apology or compensation. Crew not friendly. Food very basic."
Pros: "The plane was nice and clean."
Cons: "Late arrival into Amman so missed my connection. They gave me option of staying 24 houra, or pay $75 to get earlier flight. This is with business class tickets !"
Pros: "Everything was ok, just I dont see my miles in my account and just of that I chose to fly with this airline."
Pros: "On time schedule."
Pros: "Seats were comfortable, staff was extremly friendly"
Cons: "Boarding the plane was very disorganized on return"
Cons: "And to make it better. Allianz insurance didn't give me my refund."
Pros: "Crew were helpful most of the time."
Cons: "Seating was very poor. The five of our groups where seated in different location, despite booking together as a group."
Pros: "Food was decent and the entertainment was good."
Cons: "Staff were unfriendly and unhelpful"
Pros: "Quick and easy boarding process, nice person at check-in counter"
Cons: "I used the restroom in the plane before takeoff and the it was absolutely filthy. It was clear it did not receive any attention between flights. I was sitting in the emergency exit row and, during takeoff, the plane made a horrible, howling/whining noise that I've never heard before. Everyone was looking around and fearful. I fly often and this was the kind of noise when you wonder "is this where it all ends?" Not sure if it was the engine just outside or the emergency exit not being fully sealed but it was the first time in a long time that I've been fearful on a plane."
Pros: "Every thing"
Flight was delayed 50 mints. Apart from this it was ok.
Seats and meal should be included in the ticket price
Pros: "Great boarding , on time! Friendly helpful staff . Just really good experience"
Pros: "On time"
Cons: "Food abd more comfort flight"
Pros: "Good value/price ratio."
Pros: "The crew was fine."
Cons: "Pegasus should upgrade the payment method through cards. They should accept more types of bank cards."
Cons: "We were really afraid from istanbul to beirut."
Pros: "We arrived very early to make the check in, however the guy was so bad and umpolite. Talking in bad way and aggressive like he had a bad day. Worse part when we realize that he gave to me and my family the worse place in the airplane (last line) even we arrived early and the airplane had availabilt"
Cons: "We arrived very early to make the check in, however the guy was so bad and umpolite. Talking in bad way and aggressive like he had a bad day. Worse part when we realize that he gave to me and my family the worse place in the airplane (last line) even we arrived very early and the airplane had ava"
Cons: "No tv screens. Have to lay for food. Seats dont recline"
Pros: "The price. It was cheap this time around."
Cons: "The staff isn't exactly friendly and the food is horrible. Do not buy food on the plane. Bottled and canned items are ok to buy, do not trust the rest."
Pros: "Easy check-in with great allowances for hand baggage and checked baggage."
Cons: "Flight was delayed slightly but probably not the fault of the airline."
Cons: "Typical Pegasus. One of the worst airlines of the world. I typicall try to avoid Pegasus, but sometimes I dont have other choice."
Cons: "Wait time, customer service"
Cons: "We flew with A320 Neo next gen Plane but no adjustment for seats!!!! Horrible joke..no info system as well, c'mon it's 2018 and you ordered your plane with no upgrades at all for cost saving???"
Pros: "Быстрое прохождениех оформления и проверок. Всегда выход прямо в/из самолета"
Cons: "They cheat the people with the conditions of the baggage. They changed recently the policies without clear information for the passengers."
Cons: "They stole my money"
Pros: "Unfortunately, it's impossible to find a single positive thing to mention. I'd gladly pay more and not fly with them"
Cons: "I took 4 flights with this airline. Each was at least an hour late in take offs and landings. Very unfriendly staff whether at the check-in or flight attendants. Incredibly uncomfortable seats (compared with same level seats with other airlines). They reminded me with outdoor vegetable and fruit markets where farmers and gypsies yell to sell their products; they charge for everything, offering nothing on a 4 hrs flight, not even water. Not sure if it is a language barrier, but they are very rude and impolite in English. I really wish there was a single good thing to say. Even the pilots are the worst i've seen. Very rough landing every single time"
Pros: "The price"
Cons: "No one smiles or tries to help, the Baggage weighing is farcical as people get on in Turkey with three hand luggage’s. Flight was late, no explanation and no apology. Pre flight safety and general announcements are made as fast as possible. Unintelligible"
Pros: "Easy flight and friendly staff."
Pros: "Not much"
Cons: "Oh wow there’s a long list: -flight was late -no food or drinks were offered -seats were dirty -plane was dirty -staff spoke very limited English -every single food we ordered was “sold out” -credit. At cpayments we’re not accepted -toilets were not clean I could continue but the above suffices."
Pros: "I like to travel always travel with KAKA"
Cons: "Old plane, really crowded seats, the air crew doesn’t bother to clean the lavatories. Those who are working that is as the toilets up front were out of order..."
Cons: "Almost one hour delay to board and take off!!!"
Cons: "Crew members are very rude"
Cons: "No AC in both aircrafts!"
Cons: "No entertainment at all + My ticket was with the food meal and it was surprising that the meal was only sandwich without any drink or at least water ..."
Pros: "As noted above"
Cons: "Nothing really"
Cons: "Everything is charge money"
Cons: "The none sense of explaining why I cant go on the plane ... according to there website I should have 2 stamps from the lebaniese authority on my passport one for going in and one for going out which I gladly provide them with... the responsoable for the check in at Frankfurt Airport and according to him was communicating with "pegasus Airline" in Istanbul by WhatsApp and just kept saying "those can't fly today" the funny thing he was writing in german and refuse to give me there number so I can explain the situation now the main reason why i couldn't go on the plane because I wasn't once in my life in Turkei which makes none sense according to there website I contacted them with Emails and they answered me that I should have the 2 stamps if i want to fly from Instanboul to Beirut which I already have but the haven't notice that i didnt even got ob the plane at the 1st place .... the huge amount of nobe sense, stupidity, the lying that there is no Pegasus airline office ath the airport and the 0 responsibility for there actions can provide you guys with a picture of how they behave with the customers"
Cons: "my flight from Rome to Istanbul delayed 1 hour so i missed my second flight to Athens and they asked me to stay at the airport till the next day waiting for free seat :( but i refused and i fighting with them .. then they found a free seat in the next flight"
Pros: "As long as they are reverting a cheap ticket then the service is good"
Pros: "Crew was very nice. Seats were comfortable."
Cons: "Plane was HOT. It must have been 24 degrees or more the entire flight. I turned the fan on full but it was useless. I was hot uncomfortable and sweaty the entire time I was on the plane. Made what would otherwise have been a short and enjoyable flight extremely unpleasant."
Pros: "We did an error in booking the return date, & found no point of contact to change the date"
Pros: "Fast boarding on time departure nice crew"
Cons: "really narrow seats no options to lower the back of the seat Water cost money no TV"
Pros: "Arrived 30 mins earlier"
Cons: "Nothing to dislike"
Pros: "quick boarding at Sabiha Airport. At the airport, the free Wi-Fi connection didn't worked."
Cons: "I was delayed in London, and thus missed my subsequent flights to Ankara and to Erbil. Arriving in Istanbul, there was a massive crowd at the transit desk with two Pegasus agents. They spoke little English and did not attempt to create an orderly queue. Instead, they were helping random people. Given that persons on the delayed flight were losing potential time to catch other flights, it was extremely unprofessional and rude to go about managing the issue in this way. I was quite exasperated and was told to calm down by Pegasus officials. Ultimately, I was delayed for one DAY, and forced to flight out the next night at midnight. If Pegasus had been consistent in managing passengers from a delayed flight, I could potentially have gone on to my final destination without a 24 hour delay."
Cons: "I want to make change flight but they where not helpful"
Cons: "Poor everything is poor, they are very bad specially the crew when u check in they will let u pay even for the hand baggage extras kg even if u did shopping from the duty free they will let you pay for the weight. The worst crew ever."
Pros: "Roomy, comfortable seating. Clean and modern."
Cons: "It's the worst airline ever, delays (NO EXCUSES), non-comfortable seats, very bad customer experience..."
Pros: "Boarding was OK. Price is good"
Cons: "Crew service is not good Lotec airplane Trouble website"
Cons: "I was stopped at both airports for not having my ticket in the system although I checked-in in advance and paid extra for seating; it was very stressful and uncomfortable"
Cons: "the staff at the disk was so bad they charge me for extra weight more than what it should be they try to change the currency from turkish lira to euro then to my country currency just to collect more charge???. also when I paid by my visa card they didn't give me my recipt which mean they did something dicey."
Cons: "Crew lacks professionalism and courtesy. Distance, between rows, is small, a few cms (5-7) more, will bring great benefit. The transfer, at Instanbul, was crowded, inefficient and noisy; it took too long. The bathrooms were filthy and stinky."
Pros: "The crew from the Paris to Istanbul flight rushed us to the Beirut flight so that we made it on time."
Cons: "All food is for purchase. No in-flight entertainment."