Flight was punctual and service was good.
Three hours delay. I paid for a upgrade to first class. But because of the flight change i didn't get to keep my upgrade and I had to beg for a refund. I have had two trips in the past 5 days and all flights have been anywhere from 1 to 3 hours late. Worst experience with AA I have had in a long time.
Direct flight from desired origin to destination Boarding by zones
Uncomfortable, small, seat space with inadequate legroom. Lack of personal entertainment options. Paid extra for earlier boarding group which only benefited me by about 5 people. (NOT WORTH IT!) Lack of complimentary food options. (Pay for everything)
Sitting in exist row with leg room
Seats are small, not enough elbow space. Movie selection was bad.
Arm rest not going up for 11 hour flight not good . Trash not collected
Entertainment need more movies
The staff were professional. Boarding was orderly. The flight was smooth. The lavatories were clean.
As a tall man, even with an entire row to myself, it was impossible to be comfortable. I had to fold myself like origami to fit. My head and neck was pitched forward, even with the seat back reclined. You got me, next time I’ll spring for business class.
Carrier was small. Crew could have been more helpful and courteous.
No room for my knees.
Large screens for movies are excellent. Very easy to use.
Other international carriers have better food, but it wasn't bad. Other carriers have business class cabin designs (Cathay Pacific for instance) which allow the window seat passenger to get out without disturbing the aisle passenger.
Your crew is amazing.
Chaos at the gate, TV displays facing the side wall instead of the waiting area, we couldn’t see anything. Need more organization in line. Also, why there is no charger on board for cell phones? No TV entertainment or music or anything. It was clearly lacking the sophistication and class of Lufthansa.
Comfortable seat. Food better than average
Crew seemed a bit rude
The flight was very pleasant, with great service. The in-flight entertainment selection was good, food was tasty. The day we flew, this flight was maybe half-full in coach, which may not be great for BA, but fantastic for leg room! The attendants were lovely, and I particularly enjoyed the continuous water service through the flight, which kept me nicely hydrated. The ice-cream mid-way through movietime was a welcome treat!
Flight was delayed by an hour.
Punctuality Happy demeanor of cabin crew Meal and Wine Service to standard class passengers Safety Video!! :-)
the actual meal was not very good. I would prefer an option of dried fruit and nuts and a big water
The flight was able to board early and arrive early. Very friendly service, enjoyable flight.
New plane. Good leg room. Good service overall.
|Flights Arrive in||Orlando|
|Flights Depart from||Bahrain|
|Airlines||American Airlines, British Airways, Lufthansa|
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