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Crew was first rate...

One hour late taking off but understandable...

It was delayed for more than 2 hours

The flight arrives safely into Denver

We had to take a bus to the plane. The buses the shuttled us on, they packed tight and without apology. We then sat in our seats for over an hour on the tarmac without explanation or apologies or any courtesy shown at all to the woman who dared to get up to use the lavatory and was scorned by the crew. When we got to our destination. The crew did not even apologize for the hour delay in landing or even mention it.

Efficient boarding process. Friendly staff. Free water! Whoa!

Seats were uncomfortable. My butt hurt for the two hours I was on the flight.

Baggage claim too to long and it was the worst

Nothing

Planes were late for no apparent reason and they were a group of drunken college student and No ONE flight attendant said a word to them to keep it down.

Everything went very smooth and the crew was exceptionally nice. I think one of the attendents was named Iris. She was very nice.

AT LEAST water should be free.

The price of the flight and the staff is funny.

The delay in departure and uncomfortable seats.

Once we got on board all was well.

That we couldn’t get boarding passes online without buying a seat. We arrived from an Alaskan cruise about 6 hrs early and had to wait until 2 hrs before our flight, when a ticket agent arrived, before we could get where we could get food to eat. Then the security line was unbelievably long and we just got through shortly before our flight. Luckily there was a bagel shop right next to the boarding area.

Absolutely nothing

I hated everything

Everything went on schedule, didn’t have food or use entertainment

They boarded us quickly

Having to wait on the plane 15 minutes until someone could attach the jet bridge

Hostess were professional and warm

Seats was too tight, no leg room and no room for stretching

Seats more comfortable, plan wasn’t too full

No charging port for cellphone.

Didn’t get our beverage and snack till we were almost ready to land at Charlotte

The flight attendants were all helpful and pleasant. The seats were comfortable. We were provided with plenty of liquids.

The landing was pretty tough and we took off almost a half hour late.

The crew on board was awesome!!!!

Our flight was overbooked because the original plane was grounded so we were kicked off the flight with no advance notice. We were told when we went to check in at the airport that the next available flight was Tuesday. Our original flight was Saturday. It wasn't until my husband demanded to speak to a manager and with much debate to the manager that we got a flight the next morning. Although they had to fly us into Tampa instead of Orlando. Doubtful we will be flying Spirit again.

The boarding and the service

Cheap hard seats no recliner

the buzz ball on the flight was the only good thing about the whole experience

completely destroyed all of my luggage by somehow breaking the hot sauce in my bag that was so carefully packaged that a 400 pound man must have been jumping up and down on top of for them to break it the way that they did. also i had to correct a tag on my bag that they put on that would of sent it to a completely different town. not that any of my clothes are salvageable now anyways. but the complete lack of remorse and or apology for such an obvious mistake is appalling. the whole airline should be ashamed of the employees i encountered on this trip.

The crew was friendly. The flight was on time.

Pay $45 for carry on is absolutely ridiculous. Had to pay even for water. Thank God they don't charge for the air you're breathing inside the aircraft.

Cheap prices.

Flight estimation times weren't very accurate.

Frontier was by far the lowest priced ticket, even after adding a checked bag. Flight was delayed, but we were informed at check-in and confirmed at the gate. Good crew, no complaints.

I wish Frontier was in more airports.

Very short flight. We got in 1/2 hour earlier than expected. Seats were comfotable. Boarded quickly. Smooth & quiet flight. Price for the flight was cheap.

During the boarding they went too fast between sections. They did not give us enough time between calling Zone 1 until calling the rest of the plane to board (less than a minute). A whole bunch of people jumped in front of us as we were almost to the desk/gate. There were no drinks or food on the plane & no one asked if we needed anything. Had to pay extra to choose a seat & bags.

Crew

Leg room wasn't great for my height

Seats are very cramped. Nickel and diming are not interesting to me

Luggage charged and last minute flight cancellation resulting in bus transportation... Staff was rude and very careless

The ticket cost

I had to pay for my bag another person don’t pay the

Nothing!!!!

Everything!!! I want my money back!!!

Very short flight. We got in 1/2 hour earlier than expected. Seats were comfotable. Boarded quickly. Smooth & quiet flight. Price for the flight was cheap.

During the boarding they went too fast between sections. They did not give us enough time between calling Zone 1 until calling the rest of the plane to board (less than a minute). A whole bunch of people jumped in front of us as we were almost to the desk/gate. There were no drinks or food on the plane & no one asked if we needed anything. Had to pay extra to choose a seat & bags.

I loved the room on the Palme I was surprised cause on the way to Atlanta there was no room at all

I didn't like that I had to pay for a carry on

Frontier was by far the lowest priced ticket, even after adding a checked bag. Flight was delayed, but we were informed at check-in and confirmed at the gate. Good crew, no complaints.

I wish Frontier was in more airports.

nice ppl

Big delay no good

Nothing was good about this flight

No entertainment at all. Group of drunk people yelling and talking extremely loud and no one of the flight attendants said a word to them. Boarding was late we were supposed to start boarding at 9:14pm and that did not happened until 9:55pm which the. Felt super rushed.

All the hidden fees

Once in the air it was fine. Nice staff and quick flight.

Took over thirty minutes for some maintenance issue. Was about 35 minutes delayed once we were actually on the plane.

There were several very loud travellers who were screaming at each other and laughing loudly from several aisles away. I could hear them over my noise cancelling headphones with an audiobook on. The flight attendants did nothing. Finally, another passenger asked them to be quiet and the two groups argued. The flight attendants were very slow to ameliorate and moderate.

Older flight attendant lady was a little unfriendly.

nice ppl

Big delay no good

The seat

The price

Frontier was by far the lowest priced ticket, even after adding a checked bag. Flight was delayed, but we were informed at check-in and confirmed at the gate. Good crew, no complaints.

I wish Frontier was in more airports.

There were several very loud travellers who were screaming at each other and laughing loudly from several aisles away. I could hear them over my noise cancelling headphones with an audiobook on. The flight attendants did nothing. Finally, another passenger asked them to be quiet and the two groups argued. The flight attendants were very slow to ameliorate and moderate.

Not much

Seats are small, very close together both side to side and front to back and despite paying close to $300 for a one and a half hour flight they would not even give you a bottle of water.

Nothing

Planes were late for no apparent reason and they were a group of drunken college student and No ONE flight attendant said a word to them to keep it down.

Once in the air it was fine. Nice staff and quick flight.

Took over thirty minutes for some maintenance issue. Was about 35 minutes delayed once we were actually on the plane.

Price

Seat selection charge? 12$ carry on bage charge 45? And not even a bottle of water for free! I will avoid this airline if possible, I like to know how much the trip will cost in advance. For a round trip flight it was an extra 24$ for seat selection and 90$ for a carry on bag! That's 114$ that I could not avoid and would not been able to get on plane until paid ! No information about these charges appeared anywhere while purchasing the ticket!

Poor customer service. Baggage fees are ridiculous. Checking in online or by app and paying for bags doesnt save any time. You still have to wait at the counter in the airport. No bag drop. Airplane seats are uncomfortable. Waited on the tarmac for about 45 min

Friendly crew. Alot of empty seats so we could stretch out..

I don't know why they bought a plane with seats that don't recline and tray tables are only half as wide as normal.

Everything went very smooth and the crew was exceptionally nice. I think one of the attendents was named Iris. She was very nice.

AT LEAST water should be free.

Nothing

Planes were late for no apparent reason and they were a group of drunken college student and No ONE flight attendant said a word to them to keep it down.

Not much

Seats are small, very close together both side to side and front to back and despite paying close to $300 for a one and a half hour flight they would not even give you a bottle of water.

Crew members were very friendly and courteous. Boarding was fast!

They boarded us quickly

Having to wait on the plane 15 minutes until someone could attach the jet bridge

That there were extra seats between passengers

The choice for a soda was low. No free pretzels or nuts, everything had to be purchased but free beverage( sprite, coke, ginger ale and water) Really need more available

Arrived early

Crammed seats. Lousy snacks for food. No entertainment

Once we got on board all was well.

That we couldn’t get boarding passes online without buying a seat. We arrived from an Alaskan cruise about 6 hrs early and had to wait until 2 hrs before our flight, when a ticket agent arrived, before we could get where we could get food to eat. Then the security line was unbelievably long and we just got through shortly before our flight. Luckily there was a bagel shop right next to the boarding area.

It got me from point a to point b. That was the only positive thing about this flight.

Unidentified delays had me sitting in the airport for hours, seats were overwhelmingly uncomfortable, no in flight entertainment, the cabin crew kept the galley lights on so it was impossible to sleep on a late night trip, nickel and dimed over everything from a carry on bag to choosing my seat, no complimentary drinks or snacks, took forever to receive my checked bag

I was charged to carry on my two bags. With added fees and taxes, it came to $168.20! The seats were very uncomfortable...not enough padding and way too crowded. They even charge for in flight snacks. Not a meal...the peanuts and soda you usually get free elsewhere. The flight attendant was rude to me. No wifi available for purchase that I could tell. Then at the end of the flight they had a big commercial-like announcement to push their credit card. It was very tacky.

Ease of boarding, and the fact that we took of 30 minutes late and still landed just about on time

Seats are a bit hard and don’t recline at all

Crew was first rate...

One hour late taking off but understandable...

Everything went very smooth and the crew was exceptionally nice. I think one of the attendents was named Iris. She was very nice.

AT LEAST water should be free.

Checking in on line was impossible

Crew members were very friendly and courteous. Boarding was fast!

Nothing

Planes were late for no apparent reason and they were a group of drunken college student and No ONE flight attendant said a word to them to keep it down.

Excellent price for non-stop flight

No entertainment, no free snack

Arrived early

Crammed seats. Lousy snacks for food. No entertainment

That there were extra seats between passengers

The choice for a soda was low. No free pretzels or nuts, everything had to be purchased but free beverage( sprite, coke, ginger ale and water) Really need more available

Yes very much

I was charged to carry on my two bags. With added fees and taxes, it came to $168.20! The seats were very uncomfortable...not enough padding and way too crowded. They even charge for in flight snacks. Not a meal...the peanuts and soda you usually get free elsewhere. The flight attendant was rude to me. No wifi available for purchase that I could tell. Then at the end of the flight they had a big commercial-like announcement to push their credit card. It was very tacky.

It got me from point a to point b. That was the only positive thing about this flight.

Unidentified delays had me sitting in the airport for hours, seats were overwhelmingly uncomfortable, no in flight entertainment, the cabin crew kept the galley lights on so it was impossible to sleep on a late night trip, nickel and dimed over everything from a carry on bag to choosing my seat, no complimentary drinks or snacks, took forever to receive my checked bag

Clean smooth flight and nice crew

Rude woman at check in counter

The flight arrives safely into Denver

We had to take a bus to the plane. The buses the shuttled us on, they packed tight and without apology. We then sat in our seats for over an hour on the tarmac without explanation or apologies or any courtesy shown at all to the woman who dared to get up to use the lavatory and was scorned by the crew. When we got to our destination. The crew did not even apologize for the hour delay in landing or even mention it.

Plane was maybe 1/2 full. Almost everyone was jammed 6 across in the back third of plane. Front empty. Could only move 4 seats up or back after takeoff. Ridiculous. Finally stewardess said we could move elsewhere. Thank god.

Efficient flight, everything was on time or even a few minutes earlier

The flight to Orlando was awesome since the airplane seats were very roomy but coming back to Hartford the airplane seats were smaller/another type of jet.

Having to wait 45 minutes for baggage

outbtoundflight 4+ hours late inbound flight 2.5 hours late never even offered passengers water

The Frontier workers at the Atlanta airport were highly unprofessional. My flight was delayed but there was no announcement made until everyone was already questioning why we weren't boarding. The worker told me 3 different times for our new flight time and when I asked him why there was confusion he told me to check the website because I could look up the time just like he could. So much confusion. I saw people miss their flight before mine because boarding wasn't announced.

The seat

The price

Very short flight. We got in 1/2 hour earlier than expected. Seats were comfotable. Boarded quickly. Smooth & quiet flight. Price for the flight was cheap.

During the boarding they went too fast between sections. They did not give us enough time between calling Zone 1 until calling the rest of the plane to board (less than a minute). A whole bunch of people jumped in front of us as we were almost to the desk/gate. There were no drinks or food on the plane & no one asked if we needed anything. Had to pay extra to choose a seat & bags.

Nothing

First time flying with frontier, and last time flying with frontier. For some unexpected reason my flight was cancelled to Florida, needless to say it has the best weather in the country right now. I was on hold for 2 hours trying to get through to a customer service representative and no one answered. I did not get a comped hotel night and not even a meal! Worst airline I've had to deal with when it comes to customer service, will not be flying frontier again.