|Flights Arrive in||Ponce Mercedita|
|Flights Depart from||Baltimore/Washington|
I missed my flight the night before and wasnt asigned a seat.Wjen I went to counter the next day I expressed my stress from travel and the gate agent hooked it up with an even more seat..Being 6'4" this was a really rad upgrade!
Not being able to afford 1st class :p
The quick response that the customer support thru phone, specially when they fix the flight change.. I got an email saying my moms flight to NY will be delayed but we can have delayed flight since my mom will be catching an international flight there. I understand delays happened but Laurie, (and her supervisor) handled our case very well! I appreciate it so much! Thank you!
The crew was nice and the boarding was efficient
The flight was over an hour delayed in reality, but we were only told it would be 30 minutes late. We then waited on the runway for a very long time, which wasn’t incorporated into the information we were given. This made me miss a dinner reservation in buffalo.
It was on time and hassle free.The crew was great.
It was very roomy and the staff was very friendly and helpful.
The staff was very friendly and the movies were enjoyable
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