Cons: "It took quite a while to get off the plane."
Pros: "Gentle and warm manner from the crew. Boarding was easy and swift."
Cons: "It was a nice gesture to have food on the plane but bolony on a croissant is a no-no. Maybe just cheese or a simpler less heavily processed meat. I didn't eat my sandwich because of the colony."
Pros: "Great Airline! Airlines in the USA could take lessons from MAI."
Cons: "These planes are not suitable for European sized passengers. I'm 1.86m and there was absolutely no space for my knees and no head rest on the seat to reach my height. The food is inedible."
Pros: "Nothing stands out on the flight but checking in was painless and smooth"
Cons: "Nothing really."
Cons: "That was the least room I've EVER had on a plane. There was no way I could sit with my legs in front of me. I could count the hairs on the head of the guy in front of me (he didn't have that many), and it was a good thing there was no one sitting next to me, or we would have elbowed each other the entire trip. The food was mediocre, though it was served with a smile. Won't fly this airline again."
Pros: "Pleasant, courteous staff."
Cons: "Literally not enough leg room. Good thing for me it was a short flight."
Pros: "Fairly good price for a flight out of Suvarnabhumi Airport."
Cons: "Was given information about their frequent flyer program by their check-in staff and satisfied all the criteria for elite membership only to be told suddenly that the information previously given to me was several years old and that the requirements had been more than tripled since then."
Cons: "the aircraft insulation was bad and leg space wasn't great."
Pros: "Crews are amazing but the set is a little too tight."
Cons: "WiFi never work and food was bad everything is salty."
Pros: "Crew were great and very attentive. Very much improved from experience 8 years ago and given the service, comfort and value would definitely repeat."
Cons: "Completely satisfied"
Pros: "Price was fantastic, crew was very good, food was very good."
Cons: "Seat configuration on 777 is not ideal. Very little room for stowage of small personal items (phone, glasses, etc). Power point was not working so I could not charge my tablet or phone."
Cons: "The crew’s English was awful; this making this Cartier a bad choice for non-Mandarin speaking travelers. The power port is throttled at 20W, make my sleep therapy machine inoperablere so I got no sleep on a 12 hour flight. Food was mediocre at best. Never flying China Eastern again."
Pros: "The cost was very good"
Cons: "Transfer in Nanjing to Bangkok. Delayed was not good but worse was that we arrived so early we couldn't check in for an hour and couldn't go to business class lounge. Also no transfer hallway. Had to clear immigration just to get on next flight."
Cons: "The check in counter could open earlier. The line up was long. Our flight leaves at 0210 to Nanjing while the flights to Beijing leaves at 2:30 yet the check in counter open earlier than ours."
Pros: "cheap price"
Cons: "steward/airhostes did not smile and talked angrily to customer."
Pros: "For the price, expectations were exceeded. Food was adequate, entertainment was adequate (bring your own ear buds or headphones; older 2-prong connection so took a bit of wiggling to get sound from both ears), seats were adequate with a bit of legroom (I'm 6'-1" and fit okay, but with shorter legs)"
Cons: "It is a Chinese airline, so rules are very rigid (no handheld or earphones 30 minutes before landing, seatbacks up 30 minutes, etc.). Boarding was mass boarding for an A330."
Cons: "I wasn't able to take this trip (which was supposed to be my return flight). They wouldn't let me on the plane because my boarding pass didn't EXACTLY match my passport (which doesn't have my middle name). Not only did they cancel this flight, but also my return flight. Worst travel experience ever."
Pros: "Nothing"
Cons: "Couldnt board plane because passport about to expired.i didnt know. I would love a full refund so I can go to Thailand in December and Vietnam in October."