Daily cleaning, installation of cabin HEPA filters
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 23h 13m
Canada has restricted the entry of most foreign nationals even if they have a valid visitor visa or electronic travel authorization (eTA) until further notice. Travelers are subject to a 14-day mandatory quarantine, provide contact information, monitored themselves for symptoms and check-in within 48 hours of arrival through the ArriveCAN app Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
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Scores according to KAYAK customer reviews
Cons: "Better spacing. Don't tell me the last two rows are blocked off for safety that's bs, they were blocked off so the flight attendants could have a row to themselves."
Cons: "Fog in Philly. AA should have diverted our plane to a bigger airport where AA could have serviced us (eg. Washington DC). Instead AA diverted us to Salibury/Ocean City!! We missed our connections."
Pros: "ON time"
Cons: "Food selection"
Pros: "Seat was o.k. Loved that captain made periodic announcements, esp to point out Niagara Falls ."
Cons: "It was a very good flight. I had a tired back.... suspect it's because I'm short, (5 ft tall) seats are somewhat uncomfortable."
Pros: "On time and quick boarding process"
Cons: "The attendants at the gates could have been more pleasant"
Pros: "Crew seemed friendly and considerate"
Cons: "Flight from SLT was delayed by weather, so our flight left almost one hour late."
Cons: "Full flight, but exceeded expectations"
Pros: "The crew was friendly enough and the seat size / storage was typical for standard plane tickets."
Cons: "The flight was extremely cold. Coming from Mexico to LA we didn't have jackets / blankets on us but it would have been very helpful for this flight. Deplaning at LAX was ridiculous. We stood on the tarmac outside the plane inside a glass tube for 20-25 minutes with no information waiting for a bus."
Pros: "Smooth ride"
Pros: "Entertainment is great."
Cons: "Late and long flight, so bring your own food. Nothing to purchase"
Cons: "No window at the window seat"
Cons: "Didn’t make the flight because of previous flight was delayed"
Pros: "I was with Japan airline and they were amazing crew and amazing service with very good food"
Cons: "The seats and entertainment could have been better"
Cons: "The hardest thing about any air travel is cramp seats in coach. That being said, AA makes the best of your cramp quarters with free online movies and television, and a power outlet for your cell on the headrest in front of you, which is so convenient and makes up for the tight seating!"
Pros: "Crew was polite and tried their best to be helpful"
Cons: "I could not check in online before the flight and when I got to the airport, there was no way to check in with a Nexus card. Then they took a while to find my information. Then when I went to board the flight, I only had a Nexus card so they were reluctant for me to board."
Cons: "3 of the crew Members were extremely rude... snarky remarks when asking very simple questions... We are supposed to have a good experience as a costumer. Not my fault the crew might be tired or having a bad day."
Cons: "Pilot or co pilot never spoke once. Was as if there was no pilot"
Pros: "Had to take three flights to get from Maine to California. All were on time or ahead of schedule. Flight attendants did exceptional work on each flight."
Cons: "My left ear still won’t clear but other than that nothing."
Pros: "Macy in the first class cabin was friendly, attentive and very efficient."
Cons: "I ended up renting a car at my expense to drive the last 6 hours. AA didn't care, actually I think they were happy."
Pros: "Considering the price we paid for our tickets is the the only drawback I keep coming back to when I think about the VALUE of what I paid for.the entire flight. The overall experience was good throughout; from the airport on both ends of the journey to the actual inflight experience. I'm not sure how much of an influence the airline has on the airport part of it all, but the check-in process was good. The self check-in machines for AA were a little "buggy" and difficult to navigate but helpful staff was readily available as were the short lines. I am 6'2" and was impressed that I had adequate leg room in my seat."
Cons: "We paid a lot for our tickets even though they were purchased months in advance. Then when it came to seat selection, there was none. Our party of three, which was husband and wife plus friend, were all seated separately. We could have opted for "pay extra" seating, but even that did not get us together, so we opted out."
Pros: "Clean plane, kept cabin lights dim the whole flight until the plane was parked at the gate, and music at a good volume"
Cons: "None at all"
Pros: "On time"
Cons: "No food and no entertainment"
Pros: "Everything was fine except..."
Cons: "The directions don’t work to connect to in flight entertainment."
Pros: "Flight depart on time, with possible 5 minute delay. No problem at all."
Pros: "Seats were nice, service came pretty quickly considering the size of the plane, boarding went reasonably quick"
Cons: "Started boarding and didn't announce another delay till we're on the aircraft, sitting in the gate for an hour and a half. My audio jack was broken and regardless, it will still trying to charge me for everything even though i was force to be squashed between two people who are also frustrated about sitting doing nothing."
Pros: "The crew are always excellent."
Cons: "The comfort is horrible. Airline companies keep shrinking the seats and charging more. Also they keep serving less food. And flight changes."
Cons: "Plane had not been cleaned"
Pros: "On time good service"
Pros: "Either Frank needs a raise or the register personnel need additional training. It seemed every time the desk needed assistance, they were hollering for Frank. May be nice to have an ear set for personnel so they aren’t hollering amidst the chaos. Honestly, I sat at Gate E16 for almost 2 hours and genuinely want to say, “Great job!” to Frank. He kept a level head through the madness and maintained his professionalism all the while. Thank you for your hard work, Frank. We need more like you."
Cons: "Finding checked luggage at philadelphia airport. Inadequate signs and helpful people. It was very hard on my wife who is disabled to walk to the luggage carousel and we didnt see anyone who could help with disabilities."
Pros: "Boarded and took off on time; great crew"
Cons: "Waiting 30 minutes to get off the plane because they couldn't use the gate assigned to them."
Pros: "New entertainment system"
Cons: "The seats are so uncomfortable"
Pros: "The AC was set at the right temperature, not too cold, not too hot, just perfect! We got to the destination sooner than expected!"
Cons: "Pay to seat next to my husband, our seats were separate before check-in. Not happy about this."
Pros: "Good meals and accommodating crew"
Cons: "Tight seats, not a lot of legroom"
Cons: "Flight was canceled, so our young family had to spend the night in the airport because they couldn't give us a decent option to get back home. Second time we have had problems with AA"
Pros: "Boarding was smooth"
Cons: "Plane is dated and a little crowded"
Pros: "I liked that we arrived alive. Bad weather had been forecasted for several days before our flight. Yet the pilot did not change direction to avoid the horrendous bumps until about 30 min. Outside of Dallas when he opted to come in from the West. Although the pilot said it was safe many if not most the passengers were very concerned if not terrrified. Even the stewards were not able to work. They were directed to stay in their jump seats."
Cons: "I know you have to make money. But squeezing so many into such a small space is not only uncomfortable, but dangerous. If we would have to evacuate the plane most would not have been able to dot out of their seats."
Cons: "Luggage did not arrive with us"
Pros: "Fantastic first class seats and service."
Pros: "Friendly-on time-Huntsville personnel first rste."
Cons: "Tsa wait"
Pros: "Seats were new."
Cons: "A lot less leg room than Southwest. Very cramped. Boarding crew in PHX was very uptight and stressed. Not sure why as everything seemed in order."
Cons: "One of the flight attendants was pretty rude and quite short with passengers."
Pros: "SAME AS ABOVE."
Cons: "SAME AS ABOVE."
Pros: "Second leg when purchased extra leg room, that's the way all seats should be. We boarded timely but then left late. Free tv was nice although I didn't watch it."
Cons: "Don't like the glass of soda and they don't hand you the can but that's just me. Lare departure."
Pros: "excellent services from employes"
Cons: "4 delay warnings changing time of departure Gate changes almost missed flight"
Pros: "See last comments. Nice there was room. Great staffer in Greece."
Cons: "Mediocre food. Bad movie system"
Pros: "Convenient route, great United Polaris lounge at SFO for business passengers."
Cons: "The flight frequently arrives about an hour before customs desks are opened, so passengers are forced to wait inside the airplane after landing until the customs desks are open."
Pros: "Crew was friendly, courteous, and nice"
Cons: "Wifi and power outlets.. even on the small planes"
Cons: "diverted due to weather but send to Stephenville!"
Cons: "All went smoothly for this short trip. I booked several weeks ahead but still couldn’t get nonstop from STS to SAN."
Pros: "Crew was amazing, doing a good job keeping everything moving"
Cons: "Food was not good, bland"
Pros: "The crew was very helpful and kind."
Cons: "The entertainment app did not allow me to watch any of the quality programming and my seat to Chicago was extremely cramped and did not recline."
Pros: "Amenities. And courteous crew"
Cons: "Choice of Vegeterian options"
Cons: "United Airlines has really gone downhill"
Pros: "Very friendly flight crew."
Cons: "Having to pay for entertainment."
Cons: "Saw many backpacks inefficiently stored overhead, yet I was told to check in my carry on even though I had paid to upgrade my seat. Staff extremely unhelpful and clueless."
Pros: "They got us to destination almost on time."
Cons: "The seats on this 777 are inconvenient, the food was plain horrible, and the crew didn't care about anything. This is a third world airline experience."
Pros: "Wide space"
Cons: "I bought selected seat next to window for $185. This is a huge fee that I paid so that I do not get bored alone in a 16.5 hours trip from Singapore to LA. Unfortunately, the windows were electronically controlled by the aircraft. Even though it was daylight for long time, nothing was visible. Sun looked like a moon and color was red. I felt like a stupid and lost my $185."
Pros: "Crew was professional"
Cons: "Being delayed 2.5 hrs"
Pros: "Free Movies."
Cons: "Got delayed 3+ hours. No food on flight. No leg room."
Pros: "Just arriving safe, otherwise Nothing"
Cons: "Customer service is very poor"
Pros: "It was great."
Cons: "No wifi nothing to watch poor service"
Pros: "It was good. One crew at the boarding station was not helpful but another stepped in and she was awesome."
Cons: "Small plane"
Cons: "Crew members were pretty loud for an early morning flight as they walked down the aisle. Early morning flights should also have the screens off and if people want them then they can turn it on, instead of the other way around."
Pros: "See comments from the first flight"
Cons: "See comments from the first flight"
Pros: "First through all the issues I will say that the staff was nice and helped us the best they could to fix what went wrong. Except one thing..."
Cons: "The flight to Chicago got delayed due to weather (not Uniteds fault), then got stuck in Sioux Falls due to need for gas (also not Uniteds fault), but when we finally got to Chicago and got told we couldn't continue on to our destination for two days United refused to get us a hotel room. They said that since no one had entered the mechanical failure that made us stay in Sioux Falls (also not Uniteds fault) that they couldn't give us rooms at a hotel. What a crock. We ended up having to borrow money from my in laws to be able to afford a hotel room for 2 days."
Cons: "The seats are not comfortable."
Pros: "Got their early."
Cons: "Took an extra 20 minutes to get our luggage as it came after everyone else's, of course."
Pros: "Since the plane was an hour late, many with connecting flights worried about making their connections. It'd be helpful if there was a way to communicate with flights to know whether one would make the connection or not. trying to get off the plane in a hurry is stressful."
Cons: "the wifi connection did not work."
Pros: "All perfect! Amazing how much nicer flight staff was!!"
Pros: "smooth flight, good service"
Cons: "hold up to board family with 2 much luggage, overhead bins 2 small"
Pros: "Same as flight from Miami to Houston."
Pros: "Flight attendants were helpful, courteous, and welcoming."
Cons: "My seat didn't recline"
Cons: "Everything United is horrible worse airline ever!!!!! Never will I fly with United ever again"
Pros: "Sitting was fine. Some crew member couteous"
Cons: "Snacks are mediocre, a bag of chips for a $500 plus air fair? Consider travelers with good eating habbits, dont treat adults like children. Delta serves healthy snacks before bosrding and at least a cold sabdwich fir travel, -and free movies. Worth the lenghty flight."
Pros: "Flight attendants were excellent as usual."
Cons: "Would love a plug or port at the seat to keep my device charged."
Pros: "due to the holiday, the plane was not crowded!"
Cons: "Overall fine, overhead space ran out for group 5"
Pros: "Seat wouldn't recline"
Cons: "See above"
Pros: "It wasn't a big plane, so the seats were on the smaller side. Nonetheless, it wasn't terribly uncomfortable. Fast boarding process."
Cons: "North Bend's baggage handling is very slow to unload the aircraft and get the baggage up to the turnstile. This is a bit odd, considering there is only one aircraft on deck at any given time requiring unloading."
Cons: "Cancelled my Son's flight & he missed his TEST the next day."
Cons: "Bag. Took too long at baggage - Waited an hour after I arrived to pick up bag and take to customs. GOod thing I had 3 hours!"
Pros: "I liked that the flight attendants were very attentive and quick to bring around refreshments. The flight may have been late to depart, but the travel time was very short. Overall a quality experience"
Cons: "I didn't like how much turbulence there was landing in San Francisco, which I understand is out of everyones control. What is in the control of the crew, however, is arriving on time. The crew showed up late and we departed late which was less than desirable."
Pros: "Great entertainment options included at no additional cost. This should be standard on all flights."
Cons: "The comfort, like most non-business class cabin seats, was very uncomfortable after the first couple of hours. Also, I was pretty shocked that a meal was not included for a 9 Hr flight."
Pros: "Boarding was quick and easy"
Cons: "My personal and plane provided headphones didn't work so I had no access to using the entertainment panel during my 7 hour flight from Scotland. Also while some of the crew was friendly, one crew member was not helpful and was a bit rude especially when it came to the lack of help with my entertainment system and the passanger next to me who also had a problem. We were pretty much ignored. He actually took out a napkin to make it look like he was taking down the info on the seats with the problem which clearly would have never gone anywhere. Good luck to the people in those seats next!"
Pros: "glad it was direct!"
Cons: "rough landing, though :-("
Pros: "It was comfortable for a 13 hour flight. Entertainment was good. Crew was nice."
Cons: "Food was gross except for the ham sandwich and the drinks were warm."
Pros: "excellent aircraft, business class was roomy and comfortable, equipment was clean and the flight attendants were attentive but not overbearing ... they let me rest when I wanted to rest ..."
Pros: "The flight was on time and a good pilot."
Cons: "Until bathrooms and crew area. One of the flight attendants was not friendly at all and my sit did not lay back."
Pros: "Communication between crew and passengers"
Cons: "Seating a bit uncomfortable on my posterior"
Pros: "Boarding and in boarding went smoothly"
Airlines flying from Bangor to Canada have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights