The service was absolutely terrible, check-in had a line that wrapped around the corner, that took about an hour and a half, boarding began late, our plane was scheduled to depart at 5:10 we didn’t depart till 5:50. The service on the plane was absolutely terrible as well. They had no cabin wifi as advertised, no amenities as in drinks or food/snacks. Only to buy, for a 9 hour international flight! I don’t know how or why American Airlines chose to be partnered with this airline. Wouldn’t it make sense to partner with airlines that provide the same care for their customers/guest? Never again.
This was not an Iberia Flight, this was a LEVEL flight (even if you, Kayak, sold it to me as Iberia). The ground hostess was disgraceful, and only because of her nasty behavior towards me and my family, I am planning not to fly LEVEL ever again. I am not sure I will fly through Kayak either. Because of your deceptive techniques, I thought I was buying a flight with luggge included, but I wasn’t. I had to pay 550 euros extra in luggage. Are you, Kayak, going to return this money to me? That would be elegant. And also because of your deceptive techniques, I thought I was flying Iberia, but I was not, it was Level. It turns out Iberia does take cats on board, but level does not. So once I was at the airport ready to fly with my cat, I was told cats cannot fly level. Overall, a sad and aweful experience.
British Airways cancelled my flight just a few hours before my departure. Very upsetting.
Pros: "The crew was very friendly and welcoming"
Cons: "The boarding process was pretty terrible and disorganized"
Cons: "They lost my suitcase"
Pros: "Buena comida a bordo y peliculas de entretenimiento."
Cons: "Asientos incómodos oara un viaje de 10 horas."
Cons: "Flight arrived late, didn’t land at the specified time. Loss the connection."
Cons: "Crew was rude and the seats had astoundingly little leg room. Plus they tried to upcharge for everything. Will never fly with this airline again."
Cons: "Seats are too close together, very uncomfortable for long international flight"
Pros: "Comfy seat."
Cons: "The flight was delayed for more than an hour"
Pros: "Flight at time. Arrived earlier than expected."
Cons: "I ordered a cava bottle and it was hot. But rest was ok"
Pros: "uncomfortable seats, narrow space"
Cons: "If the plane had some wifi, better food,"
Pros: "Crew was friendly."
Cons: "Couldn't find out online which gate my flight was leaving from. Long bus ride from jetway to plane. No in-flight entertainment, uncomfortable seats."
Pros: "The entertainment was good and not laggy."
Cons: "The seats are too small, and close together. The back rests feel 90 deg when upright. The staff are dry and harsh (On both flights.) Boarding and unboarding through the runway, in a very crowded bus. The planes got uncommonly hot before the air conditioning started, with many passengers starting t"
Pros: "Service was a bit lacking. Due to extra security measures at the gate, we did not have time to get enough food in the terminal to bring on board with us so needed to order a sandwich and drink. The on screen food order system did not work, and it was difficult to know when we could request food."
Cons: "More attentive flight attendants and better explanation of when food and beverages not purchased in advance could be ordered."
Cons: "Offer drinks, water"
Pros: "Dreamliner is great. So we’re the crew"
Cons: "Please serve water at the very least."
Cons: "Sat on runway for 45 min"
Cons: "Being put in standby after we booked 3 months in advance and loosing our luggage"
Cons: "The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well"
Pros: "In time boarding"
Cons: "Free refreshments. Early travelers need at least coffee or tea. Especially when they have connecting flights and no time to stop and get a proper meal."
Pros: "The crew was good."
Cons: "The seats are not confortable at all."
Pros: "The crew was good. Seat is ok, not very comfortable."
Pros: "Mucha organización en el vuelvo y muy buena atención por parte del equipo."
Pros: "Cabin much too hot and no air circulation until just before pushback. Ack!!"
Pros: "La puntualidad de los vuelos"
Cons: "Compre mis tickets por iberia y me mandaron a AA sin derecho a maletas ni poder elegir mis seats"
Pros: "Did not have A chance to fly this route."
Pros: "Low cost and they were on time."
Cons: "I am under the impression that any international flight exceeding 6+ hours are supposed to serve food. This was not the case. Food was only served to people who had ordered it. Not even a glass of water was served."
Pros: "I was not impressed with the servi"
Cons: "Counter people needs to be trained to learn how to use relationship with costumers"
Cons: "I purchased an Iberia flight and ended up with Level instead. Big bait and switch. I was expecting Iberia level food and service but got a low cost airline with no frills instead. The boarding was chaotic and the food was bad."
Pros: "The seats were good and for once I felt like I had enough leg room. The entertainment consul had a good selection of movies and tv programs."
Cons: "The attendants were not very attentive and I eventually had to ask for a customs form since I never received one. I feel like long international flights should offer food without having to pay for it, whether or not it is a "discount" airline."
Pros: "The premium economy does help for Long lights. Mine was BCN to OAK and being a y’all person the extra legroom was much appreciated. With the low cost of level I would fly again for sure"
Cons: "They ran out of the chicken meal"
Pros: "Great deals and nice crew! Patient and helpful."
Pros: "Very friendly"
Cons: "Barcelona to Madrid... got the TB section. Chorus of coughers in these days."
Pros: "The staff was rude and not helpful. Check in was below standard."
Cons: "Online check in failed, and legroom was non-existent - the worst of any alliance-based carrier I have ever flown."
Pros: "Comfort and crew were good,"
Cons: "Delay in takeoff due to equipment repair"
Cons: "Airliner contracted out to another flight operator. We looked up and down the terminals trying to find the sign for IBERIA to no avail. It was quite hectic and stressful to arrive to the airport and not see your airline booth anywhere. No signage or anything there of to indicate Iberia or the other operator taking over this Iberia's flight. Then they wanted to charge for my carry-on saying it is too large. Went back and forth arguing for about 10 minutes then I found the bag sizing stand and demostrated to them my carry-on bag fits inside the bars as indicated in their sign. They said oh well it looks large from here. Customer Service is non. It is more Customer Harrassment. DO YOU PAY YOUR CUSTER SERVICE REPS Commission for every checked bag or something? Too bad there aren't many more options but I am considering going to social media to with this. NOT HAPPY and not flying with IBERIA anytime soon. SEnd me my refund!"
Pros: "Exit row seating has plenty of room"
Cons: "The cabin temperature was unbelievably low, everyone was complaining about how cold it was, rubbing and blowing on our hands. The woman next to me was concerned about being made sick because of prolonged exposure to cold. Then they forced us to buy blankets for 25 euro. Unless I hear that this flight was unique I won’t ever fly level again no matter how discounted the airfare"
Pros: "Nothing, their attitude showed no interest in helping me and my mother going back to the US."
Cons: "They were not able to bring us on board even if we made it an hour early."
Pros: "Read my experience in the disliked comment.. and you will understand why there's nothing to like about this trip"
Cons: "I know this is a budget airline, but the customer service was beyond terrible. Originally when I booked this flight, expected departing time was at 14:30 and I booked an earlier flight in accordance with Iberia. We had a connecting flight from Lisbon to Barcelona with Vueling (coshare of Iberia) which was expected to arrive at 12:00. However, it was an hour late. In addition, Vueling insisted we volunteer to check in our carry on bags due to lack of overhead compartment space. Yet when we got on the flight, there was evidently enough space. Thus, while waiting for our baggage, our flight to Oakland was already on last call. We explained our situation to Iberia and their customer service would not help us. They refused to cover the cost of our flight and stated we needed to purchase another flight out of pocket, which was quoted to be $1100+/person! Save your time and money and book with another airline."
Cons: "Despite seeing a crew bring 3 pieces of luggage to the plane, since the cargo was closed they turned around and 1 of those was my luggage which arrived a day later. The flight was late departing and then required to circle the airport and then the luggage did not make it."
Pros: "Staff was friendly, bathrooms kept clean, and seats were comfortable. Entertainment was top notch."
Cons: "We kept trying to order water and food from our screens but the process was complicated, long, and ultimately didn't work. The system is buggy."
Pros: "It was nice and cool inside the plane."
Cons: "It was several empty seats available and wasnt offered the those who were crammed in the middle Isles."
Cons: "Horrible from beginning to ending."
Pros: "Every flight was on time with no delays. Crew was excellent."
Cons: "Large plane did not have individual air controls and several flights were very warm."
I have loved the flight, very professional and caring staff.
After landing in Paris every one in the plane had to get on a bus which was packed and every Covid protocol was violated. There was no social distancing. It was disappointing. There was an empty bus right behind us. A few passengers asked to get on it to keep some distance between people but the driver refused. Probably you do not care.
Pros: "Smooth travel"
Cons: "I can’t think of anything"
Pros: "Comfortable and smooth landing of the Captain."
Cons: "Service training for the Crews for being more polite and for having smiling face..., please!!! Everyone was angry for hardworking????"
Pros: "Departed on time, nice entertainment"
Cons: "Food could have been better, for such a long trip beverages service was scarce"
Pros: "The Dreamliner airplane."
Cons: "The food!!!! Worst airline food. The crew barely announce in English. Boarding process is a mess"
Cons: "The check-in crew gave terrible service. We almost missed our flight because they wouldn’t check us in. There was no one directing people on where to line up for whatever departure time they had. Just overall a bad experience with Air Europa."
Pros: "The only thing I liked was the company of the people sitting next to me on the flight and the fact that we arrived safely."
Cons: "The service at the check in counter could have been better. The online booking should have clearly stated that there will be a additional charge for check in luggage The crew on the flight used my overhead storage for their own bags and I had to put my bag under my legs. I barely fit in the seat"
Pros: "I liked that a could get a row of seats to sleep in"
Cons: "Better films, the selection was old and poor"
Pros: "Lost bag was delivered all the way to Chesapeake VA."
Cons: "We had to gate check our bag despite plenty of room overhead. Bag didn’t make it to Madrid. Flight attendant kinda ignored my question about where to leave the bag. Had to pay for seats to check-in online."
Pros: "Comfortable seats from the good old days on board B 737"
Cons: "the flight was 40 minutes late and then it took more than an hour to get to the gate and get our luggage. I lost a flight that I was connecting. I was told that I had ample time (2 and a half hours) Did not receive any help to connect on time."
Pros: "The price"
Cons: "Some of the crew was very rude, food was bad forca 9 hr flight!!!"
Cons: "Boarding time notification and check luggage’s cost"
Pros: "Free wine with your meal."
Cons: "The staff at check in were very rude, we were never advised about paying $150 extra per bag each way! They stated because we booked through a travel agency instead of booking directly with air Europa they charged us for luggage. It was an unexpected large expense. Crew barely spoke any English."
Pros: "Food service, clean, friendly service, decent leg room, very accommodating for those with special needs, small children etc. One bag free, Carry on bag, and personal item. Fast easy."
Pros: "Nice plan and staff."
Cons: "Very slow baggage drop off at Barcelona airport."
Pros: "From the checking to the security check point to the new plains, spacious bathroom, outstanding service in the air. It was nice to travel comfortable with space between seats and for the first time I ate my food in an airplane!"
Cons: "I can't think of anything.."
Pros: "I was put on standby because I wasn’t able to check in before getting to the airport. They were overbooked."
Cons: "Sat sweltering on tarmac with doors open. All passengers sweating"
Cons: "I was taken back by the crew not friendly"
Pros: "Arriving plane was late and then there was added lateness because of a bag put on the plane without owner getting on plane -- perfectly fine otherwise, just a bit disorganized."
Cons: "Every flight was at least an hour delayed. We were insanely late for our connection flight due to a totally unnecessary delay at the first airport. We then SPRINTED across the whole Madrid airport and then when we arrived to second plane was TWO HOURS delayed. The staff always seemed to be working, but was completely inefficient in getting anything done. It took them 20 minutes to respond to our notice (we pressed the air attendant button on our seats) and then told us we couldn't get snacks because they were giving out pizzas, which took another hour. Every single part of our flight was delayed and inefficient... with no reason ever being given. It was pretty miserable overall and I will likely never use Air Europa ever again."
Pros: "Friendly staff. Good proportion of quality-price for the airfare."
Cons: "In BCN airport, too few counter clerks to deal with a long line of passengers boarding for multiple flights."
Cons: "Bad services, and the staff too"
Cons: "No complimentary snacks"
Pros: "The plane was new and clean. Flight staff was pleasant."
Cons: "Late take off and almost missed connecting flight to US. The connecting flight was at the very farthest gate from where we entered the terminal. Saw many AE passengers from my flight with disabilities and children struggling to make it to their connecting flights in Madrid."
Cons: "The check in took more than an hour, by that time the flight was already boarding and had to beg people to let me pass. I was one of the last people to board. I was at the airport roughly hour and half in advance, and the flight attendants at the check-in counters didn't care how much time you had left to make it to your flight. Awful experience!!!"
Pros: "Most of the staff was friendly and professional"
Cons: "As a musician all it takes is one flight attendant to make your trip a nightmare. Every flight is a game of cat and mouse to get your instrument on board. I was told there wasn't enough room, in the end half the over heads were empty."
Pros: "Everything about the flight from the moment I boarded was totally fine."
Cons: "The line to get checked-in in Barcelona was extremely long and I waited nearly an hour - can't help thinking if the online check-in was more dependable, it would have been a shorter line, but I made it to my gate with time to grab some lunch so life's still not all that bad."
Cons: "The flight was cancelled"
Pros: "Friendly staff, clean airplane, entertainment options, etc."
Cons: "There were no vegetarian options for me to choose from on the flight and it seemed like not many options for others with different types of dietary restrictions."
Pros: "Nice aircraft, nice crew"
Cons: "Had trouble confirming flight on their mobile app, then suddenly it worked. At airport kiosk, for printed ticket, was only in Spanish German and French. Muddled through that and got printout. Then to find out onboard they would even charge for water?"
Pros: "Seat clean crew nice windows new different improved. I liked you served pinapple juice The dinner was very good. TV great"
Cons: "The breakfast ...not so good (but good that you provide it.) The whitebreard sandwich could be much better...I don't even know what was in it. The muffin was not interesting but it tasted ok. apple is,better. it was just sugar. Maybe a bigger yoguart plain with real berries. a sandwich ham and cheese on a croissant then I eat at least the croissant! then you don't need a muffin."
Pros: "The flight was ok. The bording gate was very far."
Cons: "The whole flight there were commercials in the personal tvs. Without beening able to stop them."
Pros: "Alitalia is fine."
Pros: "Crew was very pleasant and helpful; I forgot to put my seat up n they got me straight with a big smile!! Makes a difference how you correct people. Plane looked fresh n clean And had pillows n blankets, didn't have to ask for one. Four smooth landings!! Thank you for a great trip"
Cons: "Tight squeeze sitting"
Pros: "- I like the economic price. - I like that I was flying in economic class and I was allow to carry two luggages. That makes the difference with any other airline."
Cons: "There was one hour delay because the Madrid airport was foggy and they never told the passengers what was going on. When the airplane was almost landing at the Madrid airport with the normal low speed, then suddenly accelerated and start going up to flying around Madrid, then they put music and they never told the passengers what happened or what was going on again."
Pros: "the aircraft how clean it was."
Cons: "that the flight was delayed for 1 houyr."
Pros: "Flight attendants were pleasant and helpful"
Cons: "Disorganized boarding, basically no onboard bberqges/catering, very delayed baggage delivery - no skypriority benefits with baggage delivery"
Pros: "Price was Ok, but not great for a 30 minute flight"
Cons: "Both flights were at lest an hour or more late. Some disorder in boarding. Screaming kids... and parents who did not discipline them."
Pros: "On time. Cabin in very good condition. Staff friendly and professional"
Cons: "No back of the seat video. No power outlets."
Cons: "I needed special assistance as I am on crutches. They made me wait forever on the plane when we landed and then insisted I just try to walk down the stairs, I almost tripped trying before they finally called for the assistance truck to get me off the plane. I was very uncomfortable by their lack of willingness to help."
Pros: "The crew were very helpful once boarded in assisting with overhead baggage."
Cons: "The flight had major turbulence without any communication from the pilot or crew as to what to expect and having been on 8 flights just this week I am not a first time flyer, but have not felt so uncomfortable with noises of what what sounded like ice hitting the plane. Just looking around it was clear I was not the only one who felt this way. I understand that the pilots did there best to navigate through the weather but for the future it would be great for them to communicate that we would be hitting some turbulence. The landing as well was one of the worst I have experienced. I will not be flying or recommending air Europa to anyone. Just checking in to receive boarding passes was a nightmare as they informed me the plane had already closed even though it was an hour before my flight left. I was then directed to customer service who then sent me back to the counter where I finally received my boarding pass. Running through the airport and to security was awful and when I arrived at the gate the gate was still open and people were still boarding. It seems as thought air Europa is more concerned with how many tickets they can sell than customer service."
Cons: "it was delayed. they told us wouldn't affect our connection. Going out to get on and off the plane- awfullll . having to board a bus to go to the terminal and waiting. terrible."
Cons: "The web page didnt work The app for ios didn't work. The line at barajas airport was huge, a lot of annoyed people and just 4 counters.. Really?! Plane was delayed beacause of this. Never again"
Cons: "Delayed 1 hour 40 min. No communication from airline regarding new departing time or gate. Boarding was a free for all"
Cons: "Have to pay if you want a juice or coffee. In order to aboard to plane you have to take a bus first and drop to you at front of airplane taking a lot of time in order to aboard."
Pésimo servicio. Nos movieron el horario del vuelo lo cual afectó nuestro itinerario y la atención telefónica imposible. Nos presentamos al nuevo vuelo que nos asignaron y a pesar de tener asientos space plus el vuelo estaba sobrevendido y no no los dieron pero tampoco nos regresaron lo que habíamos pagado por ellos. El personal no fue nada amable, ni en el check in, ni en el abordaje ni en el vuelo.
We were sent to Malaga instead of Granada due to weather. Although we were bussed to Granada, arriving 4 hours later, there was no further assistance or information from a representative. More communication would have been helpful and appreciated.
Check in at Barcelona is chaotic. Poor directional sign for check in patrons to locate appropriate lines to form. We presumed from our booking that priory boarding meant priority check in ….. clearly not the case. As a result we were in the wrong line for 45 minutes before a curt checkin clerk sent us to another line with over 400 people waiting. We barely made our flight. No other airline does this and it is clearly unsatisfactory service. Check in is disorganized hundreds of passengers forced into last call lines to make their flights. Announcements were in Spanish only so an non Spanish speaking customer is clearly disadvantaged and likely to miss their flight. This will be the last time we fly veuling and will never book with you again. PS if a customer books priority boarding this should include check in after all one pays a premium for priority that should include check in as is the case with all major reputable carriers.
Pros: "Crew was nice"
Cons: "Three hour delay. Seats are so uncomfortable"
Pros: "The flight arrived ahead of schedule."
Pros: "Efficient. On time."
Cons: "Water, courtesy of the airline. More space, of course."
Pros: "Staff was friendly and happy."
Cons: "Seats are not the most comfortable."
Pros: "Fast and efficient"
Cons: "It was flawless, no improvements needed"
Cons: "Very good flight and crew."
Cons: "Check in was not available and had to fly standby despite having reservation."
Cons: "Make sure you have a ticket with a selected seat or else they will not let you board, they overbook flights very often!"
Cons: "they don't provide even water for the passengers"
Cons: "I missed the flight and was not allowed to board even though there was time"
Pros: "Poor service, staring from punctuality. 3 and a half delay without any explanation until all passengers pressured the staff and we were told that it was due to aircraft malfunction. The staff were very unfriendly when asked about information regarding the cause of the delay."
Cons: "Change management and train staff. The Barcelona airport was in very poor state, without air conditioning and restrooms in very poor state."
Cons: "The flight was delayed, then we loaded onto an airport bus where we stood, sweating, for about 10 minutes before the bus left. Once we got on board it took forever for people to be seated, and some people were having their seats switched and others couldn’t find anywhere to put their luggage."
Pros: "Flight was on time"
Cons: "Extremely uncomfortable"
Cons: "My passport was stolen and the airline couldn’t help me at all as far as reimbursement or travel voucher. It was just a tough situation."
Pros: "The smallest and narrowest legroom I've ever had in all of my past flights"
Cons: "The price is good, but need to have some decent legroom. Someone sitting in front of me was reclining and her seat was right at my nose."
Cons: "Leg room. Better maintenance of plane. Timekeeping."
Cons: "Se podría mejorar el tiempo de desembarque"
Pros: "Flight delayed, staff provided no info and was generally nasty."
Pros: "Great cost, left and arrived about on time, super nice staff"
Cons: "Nobody explained boarding and it was weird. We went through a gate, but there was not a plane. After standing confused for about 20 mins, a bus arrived and drove us to the plane. Despite this wait, we left about on time and arrived on time."
Pros: "There was an issue with my seat at boarding so they put me in the special seats instead."
Cons: "Plane buzzed quite a lot on the way up."
Pros: "It was easy. Very cheap. On time."
Cons: "Seats are not great. But you get what you pay for."
Cons: "Worst experience I've ever had. I've been traveling for years but never experienced an airlines this unprofessional. I have received 4 emails which all said my flight had a 3 hour delay but did not notify me it will be on time until 20 minutes before departure from Barcelona. Of course, I Went to the information desk to see if they can still board me on the flight but they said no although it still didn't leave. They charged me 115 Euros a ticket but ONLY accepted cash. I was not flying alone and it didn't carry hundreds of euros with me. I had to wait hours just for the exchange to open. The crew at the information thought this was hilarious by the way, particularly the supervisor who had an extremely cheap red hair dye who refused to give me her name then put a scarf over her name tag to hide it. After I thanked the man who was helping me, she naturally yelled from across the information desk "HE SHOULDNT DO THIS!!!!" ... I said thank you? NEVER FLY THIS AIRLINES! I hope they get their act together before this airlines goes out of business!"
Pros: "Absolutely nothing. My flight was cancelled and I want to be reimbursed"
Cons: "How can I be reimbursed. The way we were treated is a shame"
Pros: "The plane was clean and comfortable"
Cons: "My flight was approximately five hours delayed and I received no communications from the airline other than changing updates to departure time ranging from two hours to twenty minutes to five hours of delay. Airport staff offered no condolences or compensation."
Pros: "On flight home, second lost bag of trip and second time of an extremely long wait, truly long long wait to report lost bag in Barcelona. So far, I have only one message for updates online about my lost bag. It always says "searching." I don't think they are though."
Cons: "Lost luggage. If they would let me speak with someone live, I could give them an idea where they lost it. Looking online, I see many comments that the airline has not. located nor compensate for lost bags."
Pros: "Well organized boarding."
Pros: "La compagnie a tenté de prévenir régulièrement du retard, par sms et mail."
Cons: "Retard de plusieurs heures, un voucher de 6€ censé permettre de « dîner » à l’aéroport... rien à boire ni manger une fois dans l’avion, et pas de compensation une fois arrivé à Paris CDG où nous en avons eu pour 45€ de Uber pour rentrer puisqu’il n’y avait plus de RER..."
Pros: "Check in was easy."
Cons: "Aircraft was old and run down. The BCN terminal did not have enough seating and not knowing the gate until an hour before the flight kind of sucks."
Cons: "The aircraft was run down, checking in was ultra-slow, and they didn't even put our airplane on a jetway. They bussed us out onto the tarmac instead. They didn't even offer water or coffee on a 2-hour flight included in the ticket - it cost extra."
Pros: "It was affordable and the seats were comfortable enough. Can't recline, but I was only on the flight for an hour."
Cons: "Baggage fee, seat fee (if you want to choose your seat), and food wasn't free."
Cons: "Airport advertised the flight was leaving at 12:10, but our pass said 12:00. We took the advice of the AIRPORT and missed our flight. In addition to missing our flight we had to exit the airport to re-enter and BUY NEW TICKETS for another flight. Would never recommend Vueling or Barcelona Airport to anyone."
Cons: "Took no responsibility for missed flight to NYC after flight from Barcelona was delayed. It took 3 hours in Gatwick airport to get rebooked on a flight the next day. Did not agree to pay for accommodation or food or transport for the 24 hour interval between flights. Terrible."
Pros: "The airline decided to change the plane so everyone could not fit. As a result, we have been changed to a new flight but a different airport. This is an incredibly poor airline and this type of service should not be allowed nor acceptable."
Cons: "Flight was 2 hours late. Incredibly messy boarding procedure. Then they kept everyone in the plane for more than one hour with no air conditioning. Crew had to open the aircraft doors to let some air into the cabin."
Pros: "Clean plane and bathrooms. Smooth flight. Communicative captain."
Cons: "At times crew seemed so aloof that I felt I was bothering them just by being there. Flight was delayed (just like the Vueling flight that made me miss my connection the day before which is why I was on this flight to begin with)."
Pros: "I really liked the idea of boarding from the back of the plane which made boarding so much more efficient!"
Cons: "The window seat had no shade and it leaked all over my new jacket . Very disappointed ."
Cons: "The most rude people I have seen in all my life. I hope the Conpany could fire all of them."
Pros: "Comfortable seats! Friendly crew from check-in to exit. Great experience."
Cons: "There was no meal service or entertainment so I didn't check those boxes, didn't apply. Short trip."
Pros: "AIR EUROPE IS A GOOD AVIATION COMPANY, I DON'T HAVE NOTHING TO COMPLAIN"
Pros: "The attendants were friendly and helpful. Definitely would fly with them again!"
Pros: "Efficient, accurate, the luggage arrived intact, the planes are clean and comfortable, the staff was nice and helpful."
Cons: "Nothing is served on the plane (without payment). It could be nice if they would serve water to the passengers, as other low-cost companies do."
Pros: "Everything but the delay"
Cons: "The big delay"
Pros: "ALL BUT THE MILD DELAY"
Cons: "THE MILD DELAY."