Prompt boarding, safe landing and they didn't lose our luggage. No entertainment and no USB plugs to charge phones. No food, though I might have been asleep.
Prompt boarding, safe landing and they didn't lose our luggage. No entertainment and no USB plugs to charge phones. No food, though I might have been asleep.
bad seats, meager food quantity. bread not fresh. Hollywood films lack entertainment.
Crew was great, captain included. Food was scarce, bread was not fresh. seats were very tight, backing seat to sleep disturbs customers. No leg room. earphones uncomfortable. Your extra charges for bags is very problematic for the industry as a whole, leave that for Ryan air. The short flight valencia munich seemed a downgrade for lufthansa, I mean seriously! charging for drinks - real cheap. So overall the price was too high for quality of adveture.
Delayed boarding without detailed information given. Using stairs with heavy carry-on and computer.
Great, the staff the service and everything was very good, without delays very comfortable.
Le personnel attentionné et trilingue, la tranquillité du vol. Aucun aspect négatif
Do not take this rubbish connecting flight. Flight will be full when you get in and won’t even have space to keep the bags, have to keep the bags in between the seats and keep your feet on the bags for the duration of the flight which is very painful and not what you want when flying international.
The plane is very old and the seats are very small and the distance between the seats is very narrow for a rage person to seat comfortable
It was a night flight. Toothpaste, brush and lotion should have been given to passengers.
My business class seat was broken and inoperable. Thus unless the cushions were removed and the flight attendant ,and man in near seat and me helped push seat to move it was very awkward and heavy it was stuck in one position . After two previous flights that day I was tired. I had to sit with legs over side of seat or Indian style. Besides my back still hurting awfully now four days after returning home , arriving after ten plus hours on just that leg so the trip was exhausting. Also. it was a huge safety issue as no way could seat be put in correct position. So the flight was my worst ever! The wires were loose and one could see had been worked on before as screws were stripped😳 and no compensation offered just this wisp of a flight attendant to resolve and no apologies. What would you think?😳