Find cheap flights from Basel to Rochester

Cons: "Its okay"

Pros: "Once we took off the flight was quick and smooth"
Cons: "Our flight was delayed from 11:55 am take off to a 1:30 pm take off."

Pros: "Everything was great"
Cons: "Nothing"

Pros: "Entertainment was okay."
Cons: "Fight was late taking off. Sat on tarmac for almost an hour upon landing. Crew was unprofessional and did not keep the passengers updated on what was happening. Very disappointing."

Pros: "Airlines have no respect for customers anymore, planes are big buses with uncomfortable seating and little more. They nickel and dime you and punish you when you don't want to leave your salary with them."
Cons: "Get rid of the caste system you have imposed and all the fees you want to charge for everything. More room for real people, not seating for leprechauns. Better boarding procedures. Pretty much everything could be better but they have no interest in making it better just charg as much as they can."

Pros: "We were given sandwiches and drinks when our flight was delayed."
Cons: "We boarded our flight and then told there are maintenance problems. Our flight was delayed 4 hours."

Pros: "Crew was fine but you can’t hear anything they are saying over intercom"
Cons: "Plane was late getting to gate then lightning kept luggage from being taken off and put on and on top of continued lightning, plane was 1 hr plus late getting out"

Cons: "Caterer was late causing plane to be 45 min late taking off. All so first class could eat while we're had pretzels"

Cons: "O prematurely had to check my carry on when there was room to bring it on board with me"

Pros: "Everything"
Cons: "Everything was cancelled or delayed, missed connection are very common."

Cons: "The DVD/ movies was having an issue.., couldn’t play.. I had to ask to have it reset a few times."

Cons: "Last minute (after partial boarding) they had to switch planes due to a "maintenance issue" which I would think they would have caught earlier."

Cons: "Flight was 45 mins late. No drinks or snacks. Small plane. Forced to valet checkin carryon luggage :/"

Cons: "The staff at the Seattle airport were very rude. The AAInflight wifi doesn't work at all. The Starbucks at Seattle had horrible service. I ordered a grande frappuchino and the cashier said it was a grande. When I got it it was a venti and I got charged extra and the woman who gave it to me was very very rude and sounded bored. She had blue hair. There was a woman who worked there who should be fired you couldn't understand a word she said and got the orders wrong."

Pros: "My flight was via AA. I was able to check in with Concierge Key as I am an Executive Platinum member. The check-in staff were very nice and helpful."
Cons: "Since the ticket was bought with Iberia, I was not eligible to use My systemwide upgrade. The crew was generally less friendly. When I asked for cognac after dinner, they told me that they are out! The offering of snacks were bad. The breakfast is nothing but sugar! The dinner could do with less carbohydrates."

Cons: "Airplane did not have plugs for phones nor head recliners"

Pros: "Row to myself. Big plane."
Cons: "Still need more wgroom as someone over 6 feet tall."

Pros: "Not a challenging process from beginning to end."
Cons: "Nothing"

Pros: "See above"
Cons: "See above"

Pros: "Our flight was delayed for almost 3 hours. They accomodated us with free snacks and sandwiches. The flight crew were very professional and were nice to us, because a lot of us were worried about making our flight. They kept us updated with all the changes. They had good entertainment selections. The pilot got us to our destination about 5 minutes early."
Cons: "Our flight was delayed about 7 times, we changed gates twice, and the I got to my second layover with 20 minutes to spare instead of the usual 2 1/2 hours. When I tried asked the stewardess if I could deplane with business because I was running late for my connecting flight, she said they no longer do that because passengers don't listen to them. Instead of trying, she juat said no. I felt like an inconvience to her, like it was my fault I didn't have enough time between my flights."

Pros: "Very nice plane. Nice, comfortable, uneventful flight."

Cons: "I was in such pain by the time I left this flight, the seats were horrible."

Pros: "-Efficient Boarding -Great flight attendants -Communicative Pilots (flight time, number in line on runway, etc)"
Cons: "Did not dislike anything on this trip."

Pros: "Our flight was delayed somewhat by a service door not completely latched. The plan returned to get it closed, then was promptly airborne. After the delays, the flight actually made it to our destination by our scheduled arrival time."

Pros: "Customer service was friendly"
Cons: "So uncomfortable"

Pros: "Nice seats. Comfortable. Fast, efficient boarding, but it was a small plane and not nearly full, although full enough that I couldn't have a seat next to my husband."
Cons: "They split up my husband and I. One screen for every 4 rows of seats playing one in-flight movie. Apparently there was WiFi that you could download an app for and watch other stuff, but no good selection at all, and since I had no way to charge my phone, it didn't seem a great idea to waste the battery. Only food for over 4 hours of sitting on the runway and flight was a bag of mini pretzels."

Pros: "On time departure and arrival. No suprises. Predictable"

Cons: "Plane was dirty and crew inattentive."

Pros: "On time, efficient, new plane. No troubles."

Pros: "Friendly crew"
Cons: "No entertainment."

Pros: "Roomy, Helpful crew. Good food. I liked the yogurt/ granola / dry fruits for breakfast (something I can eat at 2:00am) . Landed early. Great flight all around"

Cons: "Missed flight"

Cons: "Delay due to mechanical glitch which should have been checked before boarding"

Pros: "Great flight & got in early"
Cons: "N/A"

Pros: "Friendly and helpful crew"

Pros: "N/A"
Cons: "Missed this connection"

Pros: "Plane was on time, everything proceeded like clockwork."
Cons: "Paying for luggage or food."

Pros: "Crew was great, boarding was efficient"
Cons: "The planes are very old, for a transatlantic flight to have monitors showing one movie in the middle of the plane is ridiculous. Even my 2 hours Delta flight had personalized screens and entertainment on demand. Really disappointing especially on return as we flew 8 hours during daytime"

Cons: "plane had mechanical problems - new plane and gate and an hour delay. - first drink should have been free"

Pros: "Sittings on the tarmac for 90 minutes no airs no waters. 114 degrees"
Cons: "The very least employees should offer customer some waters to cool of"

Cons: "Delayed because of cleaning crew showing up late.... Totally avoidable. Gate crew was not helpful"

Pros: "Boarding was quick, but rushed."
Cons: "- plane was extremely hot, no A/C until boarding was complete and on the runway. So about 45 minutes of heat. - no entertainment units - no food, just pretzels and cookies, one drink - seats not comfortable, even with Main Cabin Extra"

Pros: "I liked having in flight entertainment available. The flight crew was very friendly and allowed me to change seats once boarding was completed to be more comfortable."
Cons: "My only complaint was that it was a long time between pushing off from the gate and lift off but that was due to weather. Not the pilot's fault."

Cons: "LATAM deboarded me from the flight after I had boarded. They claimed American had cancelled my reservation because they did not think I would make my connection. I ran in order to make it and then instead of offering me information on the next flight they left me stranded with instructions to find American. Terrible, terrible customer service. I will think twice before booking a LATAM flight again."

Pros: "Top notch airline - staff is personable & comfortable seating"

Cons: "The late departure from Baranquilla cause many people to miss connections after passing through immigration in Miami."

Pros: "Quick boarding, no shuttle! Pilot very informative"
Cons: "We were never asked for beverage service.Also when arriving and exiting to retrieve our bags when congested with baggage no room to stand and wheelchairs all at once trying to exit up ramp.Very unorganized and chaotic."

Pros: "Boarding process was quick and staff was decent."
Cons: "Tiny seats, everyone was uncomfortable because of this. No in flight entertainment."

Pros: "Friendly Staff - on time"
Cons: "No leg room even though I paid to upgrade my seat !"