$51 Find Deals on Flights from Basel EuroAirport Swiss - Compare and Save

The cancellation was disappointing but the arrangement afterwards was prompt and efficient. The seats arrangement were good. I still need to read further the details of how to get the compensation. All the flights taken were 100% delayed, not to mention the one that was cancelled. I couldn't sleep much in the flight from Abu Dhabi to Hong Kong because the egornomic design of the seat is not very comfy. Although there is more leg room, the seat itself was too tight and too hard. I suppose it would be the design of the seat that needs further improvements. The service of the crew and the boarding was good. The food on the flight from Amsterdam to Abu Dhabi was better maybe because the flight was in the morning, the food feels much fresher to the palate. And it was tastier.

Outstanding even though the 330 was one of the oldest in the fleet. The difference was the attentiveness and responsiveness of a really experienced flight attendant. For airline food great variety of interesting choices and good tastes supported by a good wine selection.

Delay and had to run between flight to get my connection due to this delay but besides that the overall experience was ok. I arrived with just an hour of delay.

Flight was ok but lack of communication cost me to literally beg to be put on another flight as connecting flight had departed

The baggage drop-off in Stuttgart is bad: after online check-in you cannot use the automated baggage drop off as indicated on the website. You can use the terminals but have to cue to 1 of three open and slowly working counters to drop the bags. took about 45 minutes wait time.

Transfer at CDG to connecting KLM flight to Amsterdam was a NIGHTMARE. LONG WALKWAYS, NO MOVING WALKWAYS, POOR signage, Have to take a train & No staff visible to help navigate the maze. AVOID TRANSFER AT CDG AT ALL COST.

Seats were nice and comfy. Crew was polite and attentive. Business class is awesome and worth the money.

Flight was delayed. Can happen. But the info on the website and app said that flight was cancelled which was not the case.

The whole trip was excellent. The only thing I would change is the temperature of the plane was a bit high which made it uncomfortable to sleep.

Mostly fine. Minor delays departing and arriving. Quite a cramped plane, not so much as regards legroom but very narrow seats. Quiet nice food. Non-working USB charger. Flight attendants were helpful but not particularly proactive — one had to work to get their attention (but all was fine once they notice you), very Dutch style:)

Flight on time clean and good legroom, what more could you ask on a one hour flight

Lovely cabin crew. Prompt takeoff and early arrival in Pisa

Flight was cancelled. Then left virtually completely in the lurch

Flight was two hours delayed then instead of flying to Gatwick we got diverted to Southend airport! Then they cancelled our flight and we all got told we had to get off the plane and make our own way to wherever we had to go? EasyJet just abandoned us, no help and as a tourist not knowing even where I was? Disgusting behaviour from the company!!

The workers checking passengers from the boarding gate stole money from people whose luggage was perfectly fitting inside the carry-on sizer.

sadly in Basel & Naples- no jetway we had to climb up and down stairs with our max size carry-on luggage, which was not fun!!!

Apart from an email about re configuring passenger seating less than 24hrs before flying it was all good.

i didnt go this was a hacker booked this flight on my debit card !

They cancelled my flight and we had to fend for ourselves to reschedule another flight. There was no staff to help all the canceled guest. Poor communication and staff. I attempted to reschedule via Kayak and I asked their staff that it looked as it was available. The guy behind the counter just told us to go online..

Very pleasant crew, working hard on a full plane. Delay by a broken seat. However crew made back 60% of the delay.

It was a third party reservation and from kayak through kiwi for wizard flight.. so communication impossible, i forced to spend agonizing hours trying not to lose my self transfer flight. Thankfully wizz employees gave some help but it was so frustrating 😑

Typical wizzair flight, nothing special , but as there were flight in the evening we got sandwiches with 50% discount. Terminal wizzair is using is awful. Separate from normal airport, no duty free and only one cafe. Also was late for more than 2 hours but we didn’t got any food or water vouchers.

Flight was delayed by two hours and we then sat on the runway for another 40 minutes and circled Gatwick twice making it 3 hours later landing this is very poor compared to all the other operators I’ve flown with the outbound flight was an hour late

Brand new aircraft Airbus 321neo, good seats although no recline (so no arguments with other passengers). Orderly boarding using front and rear aircraft doors for efficiency. Departed on time and artived 25min early. During check in, ground staff are very strict about permitted baggage and carry-on weight and size - you're only allowed what you paid for. Onboard food and beverage prices are a bit high but similar to airport coffee shops.

This airline is routinely voted the worse airline in Europe for good reason. If you have an option, just avoid them.

All in all is not bad, but the boarding by walking outside in the airport airplanes area in the wind and rain to go up the stairs to board the plane that’s too much inconvenient. Hopefully that will change and we use the normal gates at the airport to board the plane! Thank you!

Was denied to enter the previous plane so couldnt make it to this one

Got rejected to enter the plane because i took calming pills. Im scared of flying and i always take it since 12 years and it was never a problem with other airlines.

The flight was 1.30 hour late because of the Police checking 4 passengers. This was not Ryanair fault but was quite ennoying.

Very aggressive clerk at the boarding gate. Forcing people to pay for baggage’s that actually fit into their small cage

I like the stripes, the more color the better I think you could even make more contrast with the stripes by filling in colors that create visual effect. The crew on both flights were polite well dressed, alert, good looking and very friendly. I never had a standing in line anywhere long for entering or exiting to my seat and it’s nice that people don’t bring too much luggage on the plane. The one thing I find is hard to manage is when a family or in general just being able to book a free seat if it is not for a dog, it shouldn’t be allowed. Since it is already very confined space on a flight overseas this can create slight conflict because there are sometimes free seats, which people then can freely use after cabin doors are shut. On the return flight, it was dark and by accident I stood on a paper bag with food in it that was placed on the floor in front of a seat next to me. I belong to the lady across the aisle and I felt terribly sorry once I found out there was still desired food in the paper bag. So I felt uncomfortable for getting into this situation. Otherwise I had a great time.

Overall, we were satisfied with the Lufthansa flights to and from Rome/Zurich. Issue was the Frankfurt airport connection. It is HORRIBLE, but has nothing to do with the flight. Flight was very comfortable. Food was just OK. Staff was great and able to relax during the flight. Would definitely fly again!

The flight was delayed. No information was provided as to the reason for the delay. There was only water offered during the flight.

Check in could have been a little cheerful rather than dour

Nearly every flight was delayed, I missed a connection at one point and the solution was unbearable. Added nearly 12 hours of travel time to my itinerary and was given no recompense.

Pathetic service by underpriced, please call me back at the earliest

They offered water and chocolate I would have preferred a sandwich.

Swiss air was a short flight to and from Frankfurt to Geneva. The crew was nice, and the service was fine. Would be nice if they had wifi available.

Did not appreciate being bumped from the seat I selected during checkin the day before the flight by an overbidding fellow passenger… I am also a paying customer Lufthansa!

flight crew were excellent. Check in desk lady was rude Flight had no movies available due to software malfunction

That was awful. My flight from Zurich to London was delayed 2hours and 50 minutes. This had a significant negative impact on my work and living conditions. How can I complain?

I really liked it when the First Officer mentioned that we could see Paris out of the window on the left.

The flight went well. However the leg room in coach class is very very tight. We arrived early but could not get to the gate early….sadly. Also something about off loading cargo- we had to wait to deplane. There was not clear explanation for that.

Good shuttle to Europe. Face check boarding needs overhaul. 2 stations for 200 people and still with passport check. Why have both? Why is this now slower than 5 years ago?

I was a bit disappointed that checked in luggage was not included in the ticket. That should be a standard thing for most international flights.

Worst travel experience ever. One flight missed due to a delay, got rebooked, that one got cancelled and 0 customer service whatsoever. No help for finding our luggage or getting a hotel.

Easy quick flight but everything was perfect. I never like the food and it was surprising good this time. I think they are making some changes.

On board was excellent—a remarkable positive change. Check in was horrifying. Forced to check in branded cabin baggage approved bags weighing 10 and 12 kgs each, because desk insisted these were not fit for overhead lockers. Got charged £160 for two bags. Behaviour of staff was hostile, motivated and rude. Wonder if BA pays commissions on collection, or borrows staff from Airport operator. Basle evidently is an airport used by budget airline— and customers are treated like consumers.

Plane delayed several times due to mechanical issues. Plane not very clean and crew not very friendly.

5hour delay with a 3hour wait on board at the gate