Daily cleaning, installation of cabin HEPA filters on flights from Bay City to Idaho
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Scores according to KAYAK customer reviews
Pros: "Everything from hospitality to the ease of the flight. Captain communicated to put all at ease during this time in which this pandemic has gotten many fearful of flying. Great landing as well."
Cons: "Everything was great!"
Cons: "To be on time"
Pros: "They left the bags at LAX. We we’re driving to Sun Valley and don’t have our ski clothes and equipment"
Cons: "Get our bags to us in the morning"
Pros: "Check in crew was courteous and professional"
Cons: "Boarding process Too many subclasses of boarding “priorities “ Too gimmicky"
Pros: "The crew was polite and pleasant unlike the crew from KC to Boston."
Cons: "Telling us to check bags before we get to our seat and find out there is no more room."
Pros: "Clean and new planes, nice crew"
Cons: "Terrible delays and schedule for no reason, nothing wrong with weather in either direction"
Pros: "We flew first class, so the legroom was good, and the sets weren't narrow as they are in coach."
Cons: "Flying first class domestically now is really more like flying coach used to be 20 or 30 years ago. It's very basic, and the extra cost is simply for a bit more breathing room."
Pros: "Crew was great"
Pros: "Amazing crew and seating. Worth the upgrade to premium."
Pros: "Inflight entertainment was the best I’ve seen in coach. Free games, movies, moving map, etc."
Cons: "The seating is too cramped. It has just gone past what is reasonable. Seems too tight on both the knees and elbow room."
Pros: "Flight attendant"
Cons: "Bathrooms were filthy"
Pros: "Lovely crew. The food was tasty."
Cons: "It would’ve been nice to make up some flight time in the air from the 4 hour delay and multiple gate changes that were all announced too late to delay a trip to the airport :("
Cons: "It was lovely. It was my flight from nyc to dc that was terrible."
Cons: "The only problem with the food was it was all canceled because of rough weather."
Pros: "Wine included with meal no extra charge. Thanks"
Cons: "More comfortable seats in main cabin"
Pros: "All was smooth on s busy day in Puerto Vallarta. Everyone cool, supported by good crew,"
Pros: "Seat was decent and only a $10 upgrade. Worth it!"
Cons: "Wasn’t clear what boarding group was up. I don’t usually fly delta so maybe I’m just not used to the system but something on the video screen at the gate saying where they were in boarding would have helped. I wasn’t the only one that seemed lost."
Pros: "The staff was friendly and helpful"
Cons: "Outlets to charge my electronic devices for the long flight"
Pros: "Crew was nice, despite multiple hoardings and time delays."
Cons: "Plane was originally set to leave at 11:30 am, but was delayed until 3:00 pm for equipment. We boarded the plane at 3:00, the door was closed, and 30 minutes of waiting at the gate, where told to deplane, and the flight would leave at 5:06. There was another flight to San Diego, also delayed for hou"
Cons: "No room to move very cramped"
Pros: "The Crew on this flight was great and the flight was quick."
Cons: "The flight was delayed 3+ hours and Delta kept pushing the delay out further without giving any updates as to why it was so delayed, and when I inquired at the Delta desk at the gate the woman was very rude to me as she snipped that it was a mechanical issue."
Pros: "The crew was absolutely amazing!! So kind and helpful! The captain also took a beautiful path around Rainier during a gorgeous sunrise!! The seats were very comfortable and the flight was smooth even though it was a smaller plane (Skywest). I will absolutely fly Skywest again!"
Cons: "It’s an older plane and needs a little work; but don’t we all?! ;)"
Pros: "The closeness of the airport in proximity to my house as well as the ease of finding your gate and boarding."
Cons: "There were so many passengers and such a small plane. There was NO leg room and the lady in front of me wanted to recline her seat, when I’m already claustrophobic to begin with. It was hot and the air above our head was barely working. There was one flight attendant who was blatantly rude to an elderly lady about her bags under the seat before the flight took off. To make this all worse, I had to suffer through all of this discomfort for over an hour for a 25 minute flight."
Cons: "20 minutes late"
Pros: "Check in was on time and efficient, crew was kind, we arrived early"
Pros: "I loved flying delta comfort. I’m going to do it more often."
Pros: "The crew was nice."
Cons: "This was an older, smaller plane and it had more leg room. Appears I’ll have to start checking Delta to see what birds flying the leg."
Pros: "This was our first time flying Delta and it was a very pleasurable experience. Boarding was very straight forward and the seats allocated comfortable. A surprise for us was being asked if we would like to move seats from the back of the aircraft to Comfort Economy (we think it was to do with weight balance! but appreciated very much none the less). The flight attendants were very professional and helpful, as you would hope all attendants on all airlines would be. We'd gladly fly Delta again anytime."
Pros: "On time leaving and landing"
Cons: "Every thing went well"
Pros: "Loved the roomy seats and the upgrade wasn't terribly expensive"
Pros: "Empty seats, room to spread out"
Cons: "Flight was cancelled"
Pros: "Flight was on a 787! Great plane"
Cons: "Food was mediocre for an international long haul fight, and was served by a completely indifferent staff! My prearranged seat choices were switched to a no recline rows and rebooking after a unnecessarily missed connection became 7 step comedy of errors ,aside from quality aircraft this felt like a budget operation."
Pros: "SLC ground gate crew was awesome."
Pros: "Left on time, no hassles at boarding. We were in premium economy and seating was comfortable for both of us, not-too-tall people. FA were quite friendly."
Cons: "One bathroom wouldn't flush, which was a problem with limited facilities and a full flight."
Pros: "The crew was very cheerful"
Cons: "No entertainment and uncomfortable seats (at least for trying to take a nap)"
Pros: "Very Comfy plane."
Pros: "Boarding was easy. Wifi was available and we got some snacks. Paid extra to sit in roomier coach, was worth it."
Cons: "Still pretty cramped, not the crews fault. Would've been better with the seat back screens"
Cons: "You determined I would miss my connection when in fact I would land and have an hour. You rebooked us on a later flight. We made it in plenty of time and wouldnt even attempt to help. Your customer service is beyond reprehensible. With everything going on in the airline industry you would think airlines would at least attempt to please. The crew in the airplane was pleasant, that was a positive."
Pros: "Great staff, polite and helpful"
Cons: "Small seats"
Pros: "The food has REALLY improved!! GREAT CREW!"
Pros: "Airplane was good, boarding was fast."
Pros: "The crew from SYD to LAX was absolutely excellent! The food is always plenty and hot, and I really appreciate being given a whole bottle of water. Also, thank you for leaving snacks out for us especially those who sleep through the meal service. Very satisfied with the airline so far!"
Pros: "Media options were ok."
Cons: "I received a frozen beer and no napkin. Beer began to overflow, and I sat there for about 10 minutes before another flight attendant walked by. Her attitude was less than desirable upon seeing the situation. Also my luggage never arrived in Singapore. Shanghai didn't have any notification, so I assume it was lost on the Delta end. Overall I am very disappointed and will be seeking a non-delta affiliate for my next trip."
Pros: "THEY PROVIDED LUNCH DUE TO ALL THE DELAYS"
Cons: "WAS DELAYED SEVERAL HOURS, WAS TRAVELING ALL DAY FOR A FLIGHT THAT SHOULD HAVE BEEN MUCH SHORTER. DUE TO THIS HAD TO INCONVENIENCE THE PERSON THAT WAS PICKING ME UP AS WELL!"
Pros: "Very kind folks in the airport and on the flight. That is always the best thing."
Cons: "It was an early morning weekday flight greater than one hour duration and there was no coffee offered on the flight. I would have loved a cup of coffee."
Cons: "I got very cold during the flight, the ac was so cold that I had to stay in my winter jacket and a hood."
Pros: "The new plan"
Cons: "Toilet behind the last row."
Pros: "The gate agents were friendly and made the boarding process quick."
Cons: "This was my connecting flight, and also left late. I can't really rate the crew on either flight, because I didn't see them. It's also impossible for me to rate the food/beverage service, because there was none. I spent over 3 hours on planes, and no beverage service was provided. If you have connecting flights, are flying for business, or don't pack your own refreshments assuming that something standard services will be, well, standard, Delta is probably not who you want to fly with. I work in the industry and sm usually not this brutally honest, but the whole trip was pretty disappointing."
Pros: "Crew was amazing. Boarding was perfect."
Cons: "Rough turbulence, unfortunately nothing to do with the airline."
Cons: "Super small and crowded flight, no safe distance whatsoever. A particular older flight attendant was cranky."
Cons: "Way too crowded on the plane"
Pros: "Amazing crew !!!"
Pros: "Not much. The crew was friendly."
Cons: "Everything other than the crew!"
Pros: "Crew was great"
Cons: "Luggage was damaged, flight was delayed multiple times, baggage took forever to retrieve (and was not prioritized properly)"
Cons: "Delayed 2+ hours"
Cons: "When I spoke to the United person last week to confirm baggage and carry on requirements. He said I could take a carry on when I turned up to the gates I was charged another fee for my carry on bag. What is baffling is that when I arrived at Denver people were getting complementary check in baggage. I’m so dissatisfied with the booking and the amount it has now cost me ruining any savings I’d had for sanfrancisco"
Cons: "This was the most uncomfortable flight I have ever had. The plane was so hot we were sitting there sweating the entire time. It made it impossible to sleep or focus on a movie or anything, and it made the flight feel 10 times longer."
Cons: "Bad audio quality on movies"
Pros: "Able to use my frequent flier miles."
Cons: "Boarding, comfort, de-planing."
Pros: "Leg room was good in economy plus but no entertainment. Flight ran on time though."
Cons: "WiFi was broken and only refreshments offered! No meals for purchase only snack boxes that were horrible."
Cons: "Like so many others, my flight was delayed. This was due to the scheduled pilot calling in."
Cons: "A five hour flight and you only get a mini pack of mini pretzels and a soda. The boarding was made an hour late, the United employees didn’t seem to care that a line formed ine hour before. Two people near me were blasting their smartphones listening to music and/or playing games with their smartphones but without earphones and not one person from the crew told them to shut it up."
Cons: "Rude crew members."
Pros: "Departed / arrived on time, clean, good snack options."
Cons: "To whom it may concern I had booked flight from Casablanca to Chicago via Frankfurt , on May 6th , by Lufthansa, two hours before the flight , at the counter in CMN , they notified me , that the flight , is over booked , and I can’t catch this flight , and they offered me different difficult options, , till the flight boarded , they offered me one of the most inconvenient flights , and reward me some amount , in this case : I missed my flight which accordingly , lose my appointment , and lose my business. I frustrated with this decision at late hours . I asked full consideration of all the difficulty situation and the turbles they put me ."
Pros: "made it home safe"
Cons: "Boarding protocol. we were traveling together and were placed on opposite ends of the aircraft. very cramped seats. would prefer not to fly them again."
Pros: "Nice smooth flight."
Cons: "Hard, uncomfortable seats."
Pros: "No problems and the crew was friendly and helpful."
Pros: "There was no in-flight entertainment. I like when the planes have the TV's so you can watch."
Pros: "Flight attendants were exceptionally great! Gave out free drinks and snacks for no reason."
Cons: "I was very cold!"
Pros: "they were quick to get us in and off the flight"
Cons: "I’m a skinny man, and I was next to two skinny people, and we were all crammed shoulder to shoulder the entire flight, theres no room to get your elbows out of your sides. The flight was late, as per usual with United..."
Pros: "kept on delaying and didn't take off until almost 3 hrs later"
Pros: "The crew was excellent"
Cons: "IF A PASSENGER CANT FIT IN ONE SEAT MAKE THEM BUY A SECOND. I SPENT 2 HOURS WITH SHREK SITTING ON TOP OF ME"
Pros: "Very nice crew who were attentive and friendly."
Cons: "Waiting 5 hours for this flight, after a very long overseas flight just about did me in. Wish they had more than one or two flights a day from Denver to Spokane."
Cons: "Leg room not sufficient"
Pros: "Our departure was delayed by a pump problem of some kind. Then the pilot aborted a takeoff because of another error. Needless to say, we were a bit nervous."
Pros: "The flight was quick and painless"
Cons: "Yeah, it was a bit frustrating trying to rush and hustle from gate to gate with how many times they changed the location!!"
Pros: "Delays seem to be frequent with united and the staff is always in a bad mood. Will not fly again with them, I flew one leg on a different airline so I wouldn't miss my international connection as they wanted to delay 6 hours!!!"
Pros: "Crew was very nice"
Cons: "Food was terrible No snacks other than a few nuts No in-flight entertainment Waited too long for bag"
Cons: "Didn't happen"
Pros: "It was Great Thank you"
Pros: "There was nothing good to like about this leg of my trip."
Cons: "I paid for first class and It was the worst flight I have ever been on, sat in the plane at the gate for over an hour with a huge women that was brought up to1st class from economy, she smelled, she was a lush. There was a child that did not quit crying the entire flight, I could not get off the plane fast enough, there was nothing1st class about the flight, we needed fuel after we boarded, then it was a cargo issue,and then it was airport, we should not have been on the plane until the plane was ready for flight.very poor planning you should be embarrassed about the flight."
Pros: "Economy Plus works well"
Cons: "United new seats are uncomfortable"
Pros: "Pretty typical domestic flight. The crew on this flight definitely seemed tired and "over it". The one attendant stood blankly, staring off to the back of the plane robotically going through the safety. Far cry from the staff on my previous 10+ hour flight from Munich."
Cons: "No free entertainment whatsoever, and even though the screen reads that flights under 2 hours are $5.99, and our flight was a few minutes under 2 hours, the price was still the regular $7.99. Not worth it."
Cons: "It was so cold on this flight. Like ice cold. It wasn't just me, I traveled with 3 other people who were spread out on the plane and all of them noted the sub zero temperatures."
Cons: "The seats are tiny. If you drio something, you can't reach down to pick it up. The food was burnt. The app isn't downloadable in China. The overall experience makes me not want to ever fly United again."
Pros: "I got home safely and enjoyed the flight"
Cons: "No negatives"
Pros: "Plane pushed away from gate a few minutes early bad was actually airborne two minutes after scheduled departure. Arrived early!"
Cons: "Seat didn't recline at all"
Pros: "Everything went smoothly, and that's really all that matters. The crew was great."
Cons: "Don't know why we have to pay for entertainment. It used to be free."
Pros: "Everyone was kind and on time"
Pros: "On time"
Cons: "The older female attendant was extremely rude . Noted her inability to communicate with an obvious mentally challenge teenager. This attenders needs to retire she appears to be very tired of her job giving United a very poor image."
Cons: "Where do I start. Let's start with booking and the lack of knowledge, inability to listen and respond in an appropriate manner, and the fact that after I asked to speak to a manager due to the previous issues with the agent, and after being transferred all I needed was some understanding and support due to a family emergency and instead I get a short rude push back and then hung up on by the manager after I expressed my struggle and desperation for help. The lack of empathy and just the overall experience was beyond horrible, and if it wasn't for the desperate situation I was in I would have never used your services."
Pros: "The flight crew was very helpful and organised the connection between two flights very well under pressing circumstances when there was only 15 min between the flights and the boarding gates being in opposite ends of a big Munic airport"
Cons: "The flight was delayed for 2 h, so we had to run through Munic airport for connected flight. Good sport, but rather tiresome."
Cons: "- was hot on the plane - That you had to pay to watch tv. There should be at least a few channels that are Free. (especially since this was a 5 hour flight) - Complimentary snacks (pretzels) were all smushed."
Pros: "We were on time and that was great!"
Airlines flying from Bay City to Idaho have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Bay City to Idaho
Masks required on board, masks provided on flights from Bay City to Idaho
Social distancing seating
Middle seats unavailable to book on flights from Bay City to Idaho
Testing for antibodies, testing for symptoms for flights from Bay City to Idaho
Waiving of change fees. Search flexible flights from Bay City to Idaho