Business class offers 180-degree flat beds with USB ports and 16-18 inch screens.
Premium economy offers 38 inches of space with adjustable headrest and 13-inch HD screens.

| Low season | April |
|---|---|
| High season | January |
| Cheapest flight | $129 |
Direct departures
Beijing Capital to Phuket City
Monday
Air China, Hainan Airlines
Air China, Hainan Airlines
Tuesday
Air China, Hainan Airlines
Air China, Hainan Airlines
Wednesday
Air China, Hainan Airlines
Air China, Hainan Airlines
Thursday
Air China, Hainan Airlines
Air China, Hainan Airlines
Friday
Air China, Hainan Airlines
Air China, Hainan Airlines
Saturday
Air China, Hainan Airlines
Air China, Hainan Airlines
Sunday
Air China, Hainan Airlines
Air China, Hainan Airlines
Direct returns
Phuket City to Beijing Capital
Monday
Air China, Hainan Airlines
Air China, Hainan Airlines
Tuesday
Air China, Hainan Airlines
Air China, Hainan Airlines
Wednesday
Air China, Hainan Airlines
Air China, Hainan Airlines
Thursday
Air China, Hainan Airlines
Air China, Hainan Airlines
Friday
Air China, Hainan Airlines
Air China, Hainan Airlines
Saturday
Air China, Hainan Airlines
Air China, Hainan Airlines
Sunday
Air China, Hainan Airlines
Air China, Hainan Airlines
Overall, not good. Super late boarding in Hong Kong because some last minute issue with a plane. The boarding process is chaotic. Kathy Pacific should seek to do better with punctual departure time. Caused a lot of trouble with missed connecting flight.
Overall, not good. Super late boarding in Hong Kong because some last minute issue with a plane. The boarding process is chaotic. Kathy Pacific should seek to do better with punctual departure time. Caused a lot of trouble with missed connecting flight.
The morning in Hong Kong was ridiculous. Very chaotic. The flight was delayed. Missed connecting flights. Kathy should be more competent in getting the planes ready ahead of time so that flights can depart on time.. totally ridiculous and unnecessary. Very poor performance.
The lead business class attendant was excellent. Made a point of greeting you and knowing your name by the time you leave.
A lot of things Never flying with this airline again Had an emergency landing
Chicken pieces were too big with pasta. Need to be smaller.
Seats in the absolute back row of the plane even though we booked ages ago :( Crew was awesome though
My connecting flight was canceled or never existed. My stopover went from 1 hour and a half to 10 hours. It was a long day that I wasn't prepared for and it would have been nice to know that ahead of time. Cathay is great though. Great staff, entertainment and food.
Just want to do a little more clean up so does not smell like urine.
The only problem I had was not being able to download my boarding passes prior to arriving at the airport. Everything else was perfect.
Short staffs, I ask stewardess to bring me cognac twice during dinner but they didn't bring it!
Worst than I expected, crew was not attentive, meal was as disgusting , they didn’t even drink selections as they would to other passengers. I felt discriminated
cannot get seat information for LAX to IAH when check in in XI,AN
UA is ok. But check in was a very bad experience
I hate that you cannot check in online and when you are at the airport, there aren't any aisle seats left. Also, they could work a little on subtitles for their movies (not everyone is a native English speaker).
Nothing to complain of, the only reason I am not giving better marks is that I am used to flying with ANA and they are the top.
It's terrible that we can't do online check in because we didn't buy the tickets directly from Air china. It was not explained until I contacted Chatdeal and we could not sit together.
Communication between the captain/crew and the passengers needs to be improved.
Food and service are good. Bathroom was lack of lotions and cleaning. That should be improved.
Food & service very good next I will pick up again
Chinese flight attendants didn't speak english well. They didn't care enough to remember that I (east asian who isn't Chinese) wasn't Chinese and spoke English. Announcement in english on board was poor and I find it very difficult to understand what was announced. Also, a cabin bag allows only 5kg!